We welcome you to our Grievance Redressal. If you are not satisfied with the resolution provided to you, we would request you to send your concern to the following channels in the order mentioned below.
We will acknowledge receipt of your concern and provide you with the response upon completion of the investigation. Please fill in all your contact details to enable us get in touch with you
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If the resolution you received does not meet your expectations, please email Ms. Preeti Lochan, Manager - Service Quality
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Click here to e-mail Ms. Lochan. |
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If you are still not satisfied with the resolution provided, please email Mr. Ajay Shah, Zonal Branch Service Manager- Service Quality
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Click here to e-mail Mr. Ajay Shah |
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If even this leaves you dissatisfied, please email Mr. Anuj Gulati, Head - Service Quality |
Click here to e-mail Mr. Gulati |
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If after having followed Steps 1, 2 , 3 and 4 your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal. Click here to get details on Insurance Ombudsman offices. |
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