January - March 2008
Hi Rakesh,
This is Kubera here, I want to thank you in all aspects about the claim service of my accident car. it was repaired at VKG Gulbarga No. KA 32 M 5732 and I never knew that our Gulbarga is now equal to USA for better service I m very very very happy with your ICICI Lombard team for serving me with better services at my location Gulbarga. The reason behind the appreciation is that I have received my claim cheque & am also very happy about the standard of service which I received. All the very best to you and your team – kubera
Thanking you
Yours Sincerely
- Kubera, Karnataka, March 21,2008
Dear Jignesh Kansagra
I recently purchased a new Optra Magnum which I got insured through your company. I want to thank you for your time and consideration in helping me make this purchase. Your sales Manager, Mr. Jignesh Kansagra, went out of his way to ensure that I purchase insurance for this car that would fit my requirement and needs the best. He actually provided a clear understanding of the need of insurance with best features in the entire industry. Initially, I was quite confused about selecting the right insurance company; he displayed the best example by coordinating with Financer and Manufacturer. This was especially important since we have had some bad experience with financer and insurer in the past. Again, I want to let you know that I appreciate the help and support of Mr. Jignesh Kansagra and thank him for the high level of customer service. I am sure that this will make the company reach new heights of business. I wish him best luck for a
bright future.
Sincerely,
- Nikhil Arora,Surat, March 16,2008
Dear Faisal Ansari
This is to compliment Faisal Ansari and record my appreciation for his assistance to insure my Health. He was extremely helpful and has a professional discourse. I highly appreciate his efficiency. It's good to know that ICICI employs and retains such staff.
Thanking you once again
Yours faithfully,
- Debasis Rath, Noida, March 10,2008
Dear Mr. Lucky
The service is commendable one. The website is user friendly and on line agents are helpful, caring, gentle and patient. Always we pray God not to come to a situation to avail any benefit out of these policies like personal accident and health. But the conduct of the agents and interaction with the website give enough assurance for any contingencies.
Thanking you once again
Yours Faithfully.
- K.Mahapatra, Bangalore, February 17,2008
Dear ICICI Lombard
First of all I would like to thank ICICI Lombard for providing me with such a wonderful service. I met with an accident and got admitted to the hospital. My right leg was severely fractured. Since I had my health policy from Lombard all my expenses got covered in that policy. The service is wonderful. Keeps the good work going Lombard team? Shalini
Thanking you once again
Yours Faithfully.
Shalini, New Delhi, February 7,2008
Dear Jeet
Jeet from Chat Team was lively, extremely patient and was well informed about different ICICI Lombard products. I had technical issues and he walked me through the complete process and helped me buy Travellers insurance for my parents. Good Service and my appreciation to Jeet. Kudos!
Thanking you once again
Yours Faithfully.
- Premkumar, USA, February 5,2008
Dear Samir
I appreciate the help provided by Mr Samir at the 'Live chat' module of ICICI Lombard when I was trying to buy Travel Insurance online. Appreciate his help and patience in trying to solve the problem for me. Good Job Samir
Yours faithfully
- Mamatha Hegde, Mumbai, January 31, 2008
Dear Hansraj
I am thankful to you for your kind co-operation for my claim settlement & prompt response from you. I am thankful to you that you have considered my difficulty of movement due to Rt. Leg fingure fracture. I have received cheque for Rs.13,200/- against physiotherapy charges.
Thanking you once again
Yours Faithfully.
Mrs. Mansai Avinash Sane, Pune, January 31, 2008
Dear Aziz Mulla
I am Mr. Nazim Shaikh, the employee of E funds International Pvt Ltd. I wish to appreciate the work done by Mr. Aziz Mulla. He called me up and explained me about the health insurance policy of your company and he was so helpful, polite over the phone that I want to appreciate him about his work. He is very good & I hope he is the mirror of your company ... I think he deserves to be promoted. If you want to contact me you can email or call me during afternoons.
Thanks & Regards
Yours faithfully
- Nazim Y Shaikh, Mumbai, January 30, 2008
Dear Shahmzshaikh
She assisted me to get the motor policy online within no time. I appreciate her service, especially communicating very clearly, double confirming the details and making sure that we are attended with very much care. Thanks for the service.
Yours faithfully
- Manikandan, Bangalore, January 26, 2008
Hi Joy,
I would like to thank Jeet for helping me out in understanding and finalizing a health plan for my parents. He had done a wonderful Job in guiding me.
Thanks & Regards
Yours faithfully
- Sunil Nair ,Wooden Hills, January 23, 2008
Dear Pooja,
We would like to compliment you firstly and ICICI Lombard for providing the best of services to us in the past few years.Initially we had apprehensions on placing & continuing our business with Lombard, but your right attitude, positivity, commitment and timely action & suggestions have helped us a long way in creating & building on a relationship of trust, comfort & satisfaction with you & your company and raise it to a higher level. We are surprised and shocked to understand that we shall now have a new relationship manager assigned since you will be looking after a different profile. We wanted to thank you personally for all your efforts, good work & for keeping all the professional commitments made. We wish you all the best in your endeavour. May you share the same respect & gratitude in your future assignments. We from PVR Limited, once again wish you a very Happy New Year ahead and best of wishes & luck. Since we intend to continue this association, we’ll
definitely stay in touch for sure!
All the best!
Regards,
- Prahlad Singh, New Delhi, January 21, 2008
Dear Team,
My wife Sujatha was hospitalized for a surgery and we are very pleased the way the whole thing worked out for us through the cashless card. I convey my compliments to the entire team. However, there were a few areas that were a little irritating to us, then you also think of the large network that you guys are running and the pressures involved, so I guess it’s alright. However, at the end of the day we were glad that we had taken a policy that came handy in times of our needs and we are grateful to ICICI LOMBARD and TTK. Warm regards,
Yours faithfully
- Bimal Payyan, Hyderabad, January 20, 2008
Dear Jitesh
I had called on the toll free no from USA. I wanted to buy student medical insurance. The concerned person was really helpful and helped me with all my queries. I was very satisfied and want to acknowledge Jitesh for such a good service. Thanks.
Yours Faithfully.
- Sowbhagya Laxmi Thota, Hyderabad, January 19, 2008
Dear Samir
It was a great experience to buy a policy online and when faced with difficulty, Samir (Live Chat Person) helped me complete the transaction. I appreciate his patience and ability to breeze though the policy purchase cycle. Thanks ICICI Lombard. Thanks Samir !!
Thanks & Regards
Yours faithfully
- Dipesh Rana,US, January 19, 2008
Hi, Rahul was very good in explaining about the product and answering my questions very fast. He has good understanding of the product and is a very helpful guy. I wish him the best in his career. Guys like Rahul makes us stick with ICICI Lombard-Great work Rahul, Keep it up.
Thanks & Regards
- Rao, Columbus, January 15, 2008
Hi,
Thank you for your time in resolving the issue with respect to my insurance renewal. I would also want to thank the below individuals for their time and effort in ensuring a quicker resolution as well as their commitment in resolving the issue.
*) Robin
*) Syed Hussain
*) Sreekanth
Regards,
~ KP US Yadav, Mumbai, Jan 3, 2008
Hi,
Thank you, you helped me by providing me with the nice Health
Policy. I dont have an interaction ID because I didn't cancel
my policy or anything.
With Regards
~ PRIYANK, Mumbai, Jan 1,2008
Hi,
This is to compliment Vivek Chawla and record my appreciation
for him in assisting me to insure my car. He was extremely helpful
and has a professional discourse. I highly appreciate his efficiency.
It's good to know that ICICI employs and retains such staff.
With Regards
~ Anandshekhar, Lucknow, Jan 1, 2008
|