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Home Claim Procedure
 | Log your claim by calling our toll free number 1800 209 8888. |
| Provide relevant information, which includes your policy number and other details regarding your claim. Consequently, your claim request is authenticated and is escalated to the company's claims department. |
| Company's claims department validates and registers the request. They appoint a surveyor within 48 hours. |
| The insured submits all the relevant documents to the surveyor. The surveyor submits the Final Survey Report (FSR) along with the documents within 7 days. |
| If surveyor is not appointed, the company's claims department sends a letter of requirement for submitting documents to the insured within 24 hours of claim intimation. |
| On receipt of documents, the claims department processes the claim within 7 days. On approval of the claim, a letter is send to the insured giving the approved amount of settlement along with the discharge voucher. |
| Payment cheque is released on receipt of the signed discharge voucher. |
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