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For Deccan Aviation Customers

Home Claim Travel Documents
Documents Required

Duly completed and signed claim form
Policy copy
Air ticket jacket / boarding pass

Additional Documents Required

For Health Cover
Original bills, vouchers, reports and discharge summary. These documents must mention:
(i) Name of the treated
(ii) Type of illness
(iii) Details of medical treatment provided
(iv) Dates of treatment
Prescriptions and original bills and they must
(i) Clearly show the medicines prescribed
(ii) Price and the receipt stamp of the pharmacy
For expenses of transportation due to medical reasons, you also need to attach a medical statement from physician indicating :
(i) Cause of illness
(ii) Reason for necessity of the transportation

For Delay of Baggage
Original bills / receipts of emergency items purchased during the period when the baggage was delayed
Property irregularity report stating the date and time of baggage arrival
Letter from the airline as to when the baggage was returned to the insured and whether any compensation is paid towards the settlement of claim for the delay of baggage

For Loss of Checked-in Baggage
Property Irregularity Report issued by the airlines
Letter from airline confirming that the baggage has been permanently lost
Letter from airline stating compensaion received for lost baggage
Proof of ownership of items valued in excess of USD 100

For Loss of Passport
Police report obtained within 24 hours of becoming aware of the theft.
Bill / receipts of expenes incurred in obtaining fresh or duplicate passport.



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