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Home  Claims Student Claim | | |
Student Travel Health Insurance Claims Procedure Online
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For Cashless Settlement
 | Inform our help line numbers mentioned below to register a claim. You can get in touch with us at the following:
In USA : +1 877 352 7706 (Toll Free)
In Canada +1 877 352 7693 (Toll Free)
From the rest of the world: +91 22 6787 2010(Call back facility)
In India: 1800 209 8889 (Toll Free and Accessible in India only)
Fax: +91 22 6734 7888
E-mail- travelclaim@icicilombard.com |
| TPA would validate and authenticate the claim |
| TPA settles bills directly with hospitals/ provides remittance |
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For Reimbursement Settlement
| Inform our help line numbers mentioned below to register a claim. You can get in touch with us at the following:
In USA : +1 877 352 7706 (Toll Free)
In Canada +1 877 352 7693 (Toll Free)
From the rest of the world: +91 22 6787 2010(Call back facility)
In India: 1800 209 8889 (Toll Free and Accessible in India only)
Fax: +91 22 6734 7888
E-mail- travelclaim@icicilombard.com |
| TPA would validate and authenticate the claim |
| The insured must submit the required documents and completed claim form as per TPA guidance |
| TPA would check and reimburse payments within 15 days |
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Documents Required
| Duly completed and signed claim form |
| Policy copy |
| Air ticket jacket / boarding pass |
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Additional Documents Required
For Health Cover
| Original Doctor’s statement mentioning the ailment and treatment prescribed |
| Original hospital bills / receipts for the amount fully settled. In case of unsettled hospital bills, to furnish the original payment receipts, which give a clear indication that, the amount due to the hospitals have been settled in full. |
For Delay of Baggage
| Original receipts for emergency purchases made during the period when the baggage was delayed |
| Letter from airline as to when the baggage was returned back to the insured and if any compensation is paid for settlement of claim for delay of baggage. |
For Loss of Baggage
| Property Irregularity Report issued by the airlines. |
| Letter from airline confirming that the baggage has been permanently lost |
| And if any compensation is paid towards settlement of claim Description of items lost along with relevant bills (bills are must for items valued in excess of USD100) |
For Loss of Passport
| Receipts for obtaining duplicate passport / travel documents |
| Copy of new passport, return tickets, previous passport (if available). |
| Certificate issued by embassy of India; stamps, cost of a professional account or solicitor (Excluding any transportation involved in getting duplicate passport.) |
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