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Home Claims Two Wheeler Claim | | |
Claim Procedure


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In Case of an Accident

 | Note the numbers of the other vehicle involved in the accident, if any. |
 | Try to note the names and contact details of witnesses, if any. |
 | Contact our toll free number at 1800 209 8888. Get your claim number / reference number. Call center will give you the details of documents require for processing your claim and details of our preferred garage where the vehicle can be repaired. |
 | File an FIR in the nearest police station in case property damage, bodily injury, theft and major damages. |

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After Registering the Claim

 | Our customer service manager will contact you within 24 hours of registering the claim. |
 | Submit the copy of documents to the dealer / CSM and get verified with the originals. |
 | Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment. |
 | After completion of repair at our preferred garage we will make payment of our share of the loss directly to the garage. |
 | The insured to pay the excess mentioned in the policy and depreciation, salvage etc informed by the CSM. |

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Documents Required

 | Duly completed and signed claim form |
 | A copy of your Vehicles R.C. Book |
 | A copy of the Driving License of the person driving at the time of accident |

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Additional Documents Required
 For Theft Claims
 | R.T.O. Paper duly signed from the local R.T.O. Office |
 | N.O.C. from Finance Company in case the car is hypothecated |
 | Letter of Indemnity & Subrogation from a Notary located near a Local Court |
For Third Party Claims
 | M.A.C.T / Legal Notice which would be sent to you by the Third Party. |
 | Stamp required in case of a company- registered vehicle |
 | Original documents to be produced for verification |

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