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ICICI Lombard – General Insurance Company
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Cashless Motor claims: A network of over 1638 garages in 275 cities across India has helped in speedy delivery and effective claims settlement. Click to view Cashless Garage List
New product launches: To keep up the product initiatives & provide customers with value-added product & services, ICICI Lombard launched Motor Secure on June 27, 2006, a product which covers the car loan liability of an ICICI Bank customer in the event of certain unforeseen circumstances.
Relationship card for Motor Insurance customers: For increased proximity, convenience & easy access ICICI Lombard introduced a relationship card on the June 15, 2006 for Motor which facilitates the customer to stay in touch with company employees in case of any claims or any other information if required. The front side contains the name and contact number of Sales Manager and the backside contains the pan India call center numbers.
ISO Certified: The first and only general insurance company to obtain an ISO certification as on September 23, 2005, for establishing a quality management system for settlement of Motor claims. ICICI Lombard General Insurance Company has received ISO 9001:2000 certification from DET Norske Veritas (DNV) for the settlement of motor claims. The scope of certification involves the complete cycle of the motor claim settlement including claim intimation, survey, assessment, scrutiny, and payment.
Strategic Tie-ups:
a) ICICI Lombard has tied-up with Windshield Experts, dealers in glass repair and replacement, for automotive glass claims. The policyholders can get their car repaired or replaced in a fast, hassle-free, cashless transaction.
b) ICICI Lombard has launched a general insurance tri-brand credit card in association with American Express and Hindustan Petroleum Corporation Ltd (HPCL). Members can avail of cashless car insurance claim settlement
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