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Home  FAQs Personal Accident FAQs | | |
| | | What documents are needed to make a claim? | The documents required for processing a claim are as follows:
Accidental Death
 | PA Claim Form |
| Attested Copy of FIR |
| Attested copy of PM (Post-mortem) report |
| Attested/Original Death certificate |
| Indemnity cum declaration bond |
| No objection certificate |
Permanent Total Disablement (PTD) due to accident
| PA Claim form |
| Attested copy of FIR- (Not mandatory) |
| Doctor certificate of disability |
| Photograph of the injured with reflecting disablement, Medical bills with prescriptions/ treatment |
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| | | What is the procedure for making a claim? | In case of a claim, please follow the following procedures:
| Log the claim by calling our toll free number at 1800 209 8888 or email us at insuranceonline@icicilombard.com |
| You may also log a claim by giving immediate notice in writing to the Company. |
Write to the following address to log the claim:
Individual Personal Accident Claims Manager
ICICI Lombard General Insurance Co. Ltd.
2nd Floor, Zenith House, Keshavrao Khadye Marg,
Opp. Race Course, Mahalaxmi,
Mumbai – 400 034
| We will then guide you on further steps. |
| Provide all reasonable information, assistance and proofs in connection with any claim. |
Note: Expenses incurred after the expiry of 30 days from the date of completion of treatment will not be covered, unless the claim is the subject of pending action or arbitration.. | | top |
| | | Whom do I have to contact in case of a claim? | | In case of a claim, you can call our toll free number at 1800 209 8888, alternatively mail us at insuranceonline@@icicilombard.com. | | top |
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