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Home Personal Products Health Insurance Critical Care Insurance claim process
Claim Process

In order to make a claim, make an immediate notice in writing to the Company
Critical Illness Claim: Intimate ICICI Lombard within 30 days from the date of diagnosis of the concerned illness/surgical procedure
Personal Accident Claim: Intimate ICICI Lombard within 7 days from the date of occurrence of the accident/ injury
Submit all reasonable documents - information, assistance and proofs in connection with any claim within 30 days from the occurrence of the event.
In case of a claim, you can also call our toll free number 1800 209 8888, alternatively email us at insuranceonline@icicilombard.com

You may also write to the following address to make a claim:

ICICI Lombard General Insurance Co. Ltd.
2nd Floor, Zenith House, Keshavrao Khadye Marg,
Opp. Race Course, Mahalaxmi,
Mumbai – 400 034


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Documents Required
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