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Steps for Filing Insurance Claims
The following steps should be taken to file an insurance claim for damages to your home.
 | Call your insurance Agent or Insurance company call centre immediately. |
| Follow up on your call with a letter detailing the problem. Keep a copy of the letter. |
| Begin cleanup and salvage as soon as possible. Don't wait for an adjuster, but do take photos before any cleanup for use as an inventory. |
| Keep damaged materials for proof of loss. |
| Leave phone number where you can be reached when adjuster arrives. |
| Adjuster will assess damages to house. Owner should sign proof of loss statement. Additional damage can be added when found. |
| If looting should occur, report any theft to the police. |
| Protect your property from further damage by making temporary repairs. Save receipts for reimbursement. If your home is uninhabitable, save all receipts relating to your temporary lodging and food. |
| Make a list of damaged articles, and provide any other information the adjuster requests to process your claim. Prepare a copy of all information delivered to the insurance company. |
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