Enjoy Prompt Claim Service with Our Health Insurance

ICICI Lombard’s comprehensive health insurance policy provides lifelong coverage for your healthcare needs. To combat the rising medical costs, the policy also facilitates cashless hospitalisation. Our efficient claims settlement process has ensured settlement of 99.09% health claims in FY2016 within 30 days of claim filing.

We have a dedicated in-house health claim processing and wellness platform – ICICI Lombard Health Care – to deliver prompt claim settlement and host a range of wellness initiatives. Our claim settlement team has a track record of quick and hassle-free claim processing, within 30 days of filing a claim! We guarantee on-time claim service.

ICICI Lombard’s Complete Health Insurance helps to take care of excess payments and multiple claims within a policy period. Based on the type of claim – cashless or reimbursement – we make the payment or provide transparent, appropriate communication to policyholders based on the status of the claim

By opting for an ICICI Lombard health insurance, you can be assured of:


Cashless hospitalisation for round-the-clock healthcare aid


Timely claim settlement


Prompt and transparent claims communication

Daily Hospital Cash

Hospital Daily Cash


Floater benefit


Additional sum insured


Tax benefits

Health Insurance Testimonials


Mann Singh

In my experience with insurance companies, after making a claim, there is a lot of uncertainty regarding the status of the claim. However, I was pleasantly surprised to note that when I made a claim against my ICICI Lombard policy, I got the reimbursement on the 10th day. Really efficient!


Sangaram Sahu

Even though my health insurance claim for my ICICI Lombard policy was rejected, I was happy that I got to know the status and reason for rejection within 2 weeks of making the claim. Appreciate the transparency and promptness of the team.

Case Study

Vikram, an affluent businessman, never imagined that he would not be able to meet his family’s healthcare expenses. Just like most of us. However, on his friend’s insistence, he opted for a health insurance policy from ICICI Lombard.

Subsequently, his wife met with an accident and needed to undergo a surgery. When he rushed to the hospital, he learnt that the surgery needed to be performed within 24 hours, for which he had to make an upfront payment of ₹ 10 lakhs. Unfortunately for him, his business was also going through a dull phase and he did not have the required cash at his disposal. Moreover, he had used his emergency funds to help some friends.

Stricken with worry, he was at a loss wondering whom to approach for such a huge amount, that too at short notice. That is when his friend reminded him of the health insurance cover he had opted for himself and his family. He immediately notified the company and the hospital and was relieved to hear that the particular hospital had a tie-up with ICICI Lombard. Within 4 hours of notifying the company, he received an approval for the claim and was also able to avail the cashless facility.

Facilitating timely and quality healthcare is a matter of pride for us. Learn more about our claim processes.


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