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Get cashless approval within 4 hours* with ICICI Lombard’s ​Complete ​Health ​Insurancemsg

With ICICI Lombard’s Complete Health Insurance policy, you are assured cashless approval within 4 hours. This lets you avail timely medical services without worrying about the finances, at any of our 3600+ network hospitals.

7 reasons to buy ICICI Lombard Complete Health Insurance

  • member

    Enjoy tax benefits


    Enjoy tax deduction benefits on the premium amount paid for yourself, spouse and dependent children

  • member

    Secure wellness, health and maternity expenses


    Add-on cover for Outpatient Treatment, Wellness and Preventive Healthcare, and Maternity Benefit

  • member

    Get free value-added services


    In addition to coverage benefits of your policy, you also get access to an online chat with a doctor, free health check-ups and e-consultations to help you stay fit and healthy

  • member

    Secure health costs for as long as you live


    With our lifetime renewal facility, there is no upper age limit to your policy. Continue to renew it and stay protected from medical expenses

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    Now reset your sum insured up to 100%


    Once in a policy year, your sum insured amount will be reset up to 100%

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    Get cover for alternative therapies with AYUSH


    Get covered for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment while you are hospitalised

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    We guarantee on time claim service


    Get a quick response: for cashless claims in 4 hours and reimbursement claims in 14 days


Cashless Hospitalisation Facility For Your Health Insurance Claim

Read Article

Tax Deduction of Health Insurance Premium


Why ​Do ​You ​Need ​Critical ​Illness ​Insurance?

Medication and treatment costs for critical illnesses can be huge; however, a bit of prudent planning helps.

See More

Understand your Complete Health Insurance policy coverage

Your policy covers:

  • Medical expenses incurred during hospitalisation for more than 24 hours, including room charges, doctor/surgeon’s fee, medicine bills, etc.
  • Medical expenses incurred 30 days prior and 60 days post hospitalisation
  • Day-care expenses for advanced, technological medical surgeries and procedures requiring less than 24 hours of hospitalisation (including dialysis, radiotherapy and chemotherapy)
  • Pre-existing diseases, but after 2 years / 4 years of continuous coverage with the Company*
  • Life Long Renewability: The policy provides life - long renewal
  • Floater Benefit: Floater cover to get family (self, spouse, dependent parents, dependent children, brothers and sisters) covered for the same sum insured under a single policy by paying one premium amount. Any individual above 3 months of age can be covered under the policy provided 1 adult is also covered under the same policy
  • Additional Sum Insured: An Additional Sum Insured of 10% of Annual sum insured provided on each renewal for every claim free year up to a maximum of 50%. In case of a claim under the policy, the accumulated Additional Sum Insured will be reduced by 10% of the Annual Sum Insured in the following year
  • Policy period: Option of choosing 1 or 2 year policy period under various plans offered
  • Cashless Hospitalisation: Avail cashless hospitalisation at any of our network providers / hospitals. A list of these hospitals / providers is available on our website www.icicilombard.com
  • Free Health Check - up: The customer is entitled for a Free Health Check - up at designated centers. The coupons would be provided to each Insured for every policy year, subject to a maximum of 2 coupons per year for floater policies
  • Tax Benefit: Avail tax deduction on premium paid under health insurance policy as per applicable provisions of Section 80D of Income Tax Act, 1961 and amendments made there to
  • Pre - Policy Medical Check - up: No medical tests will be required for insurance cover below the age of 46 years and Sum Insured up to `10 Lakhs
  • Free Look Period: Policy can be cancelled by giving written notice within 15 days of receiving the policy
  • Reset benefit: We will reset up to 100% of the Sum Insured once in a policy year in case the sum insured including accrued additional Sum Insured (if any) is insufficient as a result of previous claims in that policy year
  • In Patient AYUSH Treatment: Expenses for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment only when it has been undergone in a government hospital or in any institute recognised by the government and / or accredited by Quality Council of India / National Accreditation Board on Health
  • Emergency Ambulance Cover: Reimbursement up to `1,500 per hospitalisation for reasonable expenses incurred on availing an ambulance service offered by a hospital / ambulance service provider in an emergency condition
  • Wellness Program: Our wellness program intends to promote, incentivise and reward you for your healthy behavior through various wellness services. All the activities as mentioned in the desired section help you earn wellness points which will be tracked by us

Optional add-on covers:

Optional Cover 1

Sum Insured(`)   3 lacs/ 4 lacs/5 lacs 7 lacs/ 10 lacs
Hospital Daily Cash `1,000 per day `2,000 per day

Hospital Daily Cash: A certain amount (as per the plan chosen) will be paid for each and every completed day of hospitalisation, if such hospitalisation is atleast for a minimum of 3 consecutive days and subject to maximum of 10 consecutive days.

Convalescence Benefit: A benefit amount of `10,000 per insured once during the policy period will be paid in case of hospitalisation arising out of any injury or illness as covered under the policy, for a period of consecutive 10 days or more.

Optional Cover 2

Outpatient Treatment Cover: Reimbursement for the medical expenses incurred as an Outpatient (OPD).

Maternity Benefit: Reimbursement for medical expenses incurred for delivery, including a cesarean section, during hospitalisation or lawful medical termination of pregnancy during the policy period. The waiting period for maternity cover is 3 years. The cover shall be limited to 2 deliveries / terminations during the period of insurance. Pre - natal and Post - natal expenses shall be covered under this benefit. This cover is applicable only for floater plan having Self and Spouse in the same policy.

New Born Baby Cover: The new born child can be covered under this policy during hospitalisation for a maximum period upto 91 days from the date of birth of the child. This cover will be provided only if maternity cover is opted.

Wellness and Preventive Healthcare: All the expenses pertaining to routine health check - ups and for other wellness and fitness activities taken by you will be reimbursed.

Optional Cover 3

Critical Illness Cover: The customer can opt for Critical Illness Cover covering specified Critical Illnesses / medical procedures like Cancer of Specified Severity, First Heart Attack - of Specified Severity, Open Chest Cabg, Stroke Resulting in Permanent Symptoms, Permanent Paralysis of Limbs, Kidney Failure Requiring Regular Dialysis, Major Organ / Bone Marrow Transplant, Multiple Sclerosis with Persisting Symptoms, Open Heart Replacement or Repair of Heart Valves, Coma of specified severity. A benefit amount is paid up on the diagnosis of the chosen critical illness.

Donor Expenses: Reimbursement up to `50,000 for such medical expenses as incurred by the organ donor for undergoing any organ transplant surgery for your use.

*Conditions apply

Voluntary Deductible

Notwithstanding anything to the contrary in the Policy, it is hereby expressed and agreed that You have voluntarily opted for a Deductible, as specifically appearing in the Policy Schedule, in consideration for a reduction in premium amount payable for this Policy.

Deductible will be applicable for each and every Claim during the Policy Year before it becomes payable by Us under the Policy. Subject otherwise to the terms, conditions and exclusions of the Policy.

Refer to the Policy Wordings document to understand exactly what all your policy covers, so you can benefit from it better.

Your policy does not cover:

  • An illness that you contract within 30 days of the starting date of your policy, except those that are incurred as a result of an accident. This clause is not applicable on the subsequent renewals.

For the first 2 years, some diseases like cataract, hernia, stone in the urinary system and others will not be covered.

Exclusions valid for the first 2 years

Treatment of the following diseases/illness/ailments

  • Cataract #
  • Benign prostatic hypertrophy
  • Myomectomy, hysterectomy unless because of malignancy
  • Hernia and hydrocele
  • Fissures and/or fistula in anus, hemorrhoids/piles
  • Joint replacement, unless due to accident
  • Sinusitis and related disorders
  • Stone in the urinary and biliary systems
  • Dilatation and curettage, endometriosis
  • All types of skin and all internal tumours/cysts/nodules/polyps of any kind, including breast lumps, unless malignant
  • Dialysis required for chronic renal failure
  • Surgery on tonsils, adenoids and sinuses
  • Gastric and duodenal erosions and ulcers
  • Deviated nasal septum
  • Varicose veins/varicose ulcers

If the policy is renewed with us for two consecutive years, the above diseases / illness / ailments will be covered from the third year.

# Any claim for cataract treatment shall not exceed ` 20,000 per eye, during each policy year after 2 years from the policy start date.

## 4 years for sum insured up to ` 2 lakhs.

Pre-existing diseases, non-allopathic treatments and some other expenses are permanently excluded from being covered.

Permanent exclusions

  • Any illness/ disease/ injury/ pre-existing disease before the inception of the policy. However, this exclusion ceases to apply if the policy is renewed with the company for two consecutive years for sum insured of `3, 4, 5, 7, 10 lakhs and ` 2 lakhs if the policy is renewed for 4 consecutive years
  • Non-allopathic treatment, pregnancy and childbirth related complications, cosmetic, aesthetic and obesity related treatment
  • Expenses arising from HIV or AIDS and related diseases, use or misuse of liquor, intoxicating substances or drugs as well as intentional self-injury
  • War, civil war or breach of law
  • Naturopathy treatment, acupressure, acupuncture, magnetic and other such therapies
  • Treatment taken outside the country
  • Any expenses arising out of domiciliary treatment

It’s always a good idea to be aware of what is excluded from your policy; so make sure you read the Policy Wordings

Read More

ICICI Lombard Complete Health Insurance
Misc 128

Check your eligibility for Complete Health Insurance

  • If you are above 18 years of age, you can buy the Complete Health Insurance policy for yourself and your family members, children and parents
  • If you want your child to be covered under the family floater, your child should be more than 3 months of age and in case you are buying an individual policy for your child, he or she should be more than 6 years of age
  • A policy bought to cover children aged between 3 months to 5 years, should necessarily cover at least one adult too
  • Children have to be more than 91 days old to be eligible for the policy
  • If you are buying the policy for an individual who is more than 46 years of age, he or she will need to undergo a medical test at our designated diagnostic centres
  • You can avail income tax benefits under Section 80D, only on policies bought for self, spouse, parents and dependent children

Explore our simple, hassle-free claims process

Cashless Claims

Reimbursement Claims

Other Third Party Administrator Claims – Cashless

Other Third Party Administrator Claims – Reimbursement

  • NOTE:

    • Cashless ​facility is only available at our cashless network hospitals
    • In case of ​planned ​hospitalisation, contact your service provider two days prior to admission
    • In case of ​emergency ​hospitalisation, contact your service provider within 24 hours of hospitalisation
    • For intimating the claim, please call our 24x7 toll free number 1800 2666 or SMS ‘HEALTHCLAIM’ to 575758 (charge – `3 per SMS) or email us at ihealthcare@icicilombard.com
    • Please send the relevant documents to: ICICI Lombard Health Care, ICICI Bank ​Tower, Plot No. 12, Financial District, Nanakramguda, Gachibowli, Hyderabad - 500 032

    Get answers to common queries about complete health insurance

    • COVER
    • CLAIMS
    • POLICY

    What do you mean by annual sum insured?

    The annual (basic) sum insured is the maximum amount that an insurance company will pay you, according to the insurance contract, in the event of a claim.

    What do you mean by waiting period?

    The duration only after which a claim can be made is called the waiting period. 

    If I increase my policy Sum Insured at the time of renewal, do any waiting periods apply?

    Yes, waiting periods will be applicable afresh in relation to the amount by which the Sum Insured has been enhanced.

    What do you mean by pre-existing disease?

    Any condition, aliment or injury or related condition(s), for which you had signs or symptoms and/or were diagnosed and/or received medical advice/treatment within 48/24* months prior to the first policy with the insurance company is called a pre-existing disease. (*as per selected plan) 

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    What are the covers offered under Basic Hospitalisation?

    It refers to payment of the in-patient hospitalisation expenses such as boarding and nursing expenses, intensive care unit charges, surgeon’s/doctor’s fee, anesthesia, blood, oxygen, operation theatre charges etc. that you would incur during hospitalisation for a minimum period of 24 consecutive hours.
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    What are the covers offered under Day Care Surgeries/Treatments?

    It refers to payment of the Medical Expenses that you would incur while undergoing Specified Day Care Procedures/Treatment (as mentioned in the Day Care Surgeries list), which require less than 24 hours hospitalisation.
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    What are the covers offered under Pre and Post Hospitalisation Expenses?

    It refers to payment of the Medical Expenses that you might incur immediately 30 days before and 60 days after hospitalisation.
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    What are the covers offered under Critical Illness?

    It refers to payment of a fixed amount (up to Sum Insured) upon diagnosis of covered major illnesses and mentioned medical procedures.

    Covers offered under critical illness/medical procedures are Cancer, Coronary, Artery By-pass graft surgery, Myocardial Infarction (Heart Attack), End Stage Renal Failure, Major Organ Transplant, Stroke, Paralysis, Heart Valve Replacement Surgery and Kidney failure.

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    What parameters are considered for calculating the premium?

    Cover opted (Individual / Floater)
    Age of senior most member
    Sum Insured selected
    Sub limit (if selected)
    Optional covers (add-ons chosen)
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    What is the procedure for reimbursement settlement?

    All the claims have to be intimated 48 hours prior to hospitalisation and within 24 hours post admission in case of emergency

    • Intimate claim by sending SMS 'HEALTHCLAIM' to 575758 (charge – 3 per SMS) or calling our toll free number 18002666 or email us at ihealthcare@icicilombard.com
    • Send your duly filled (and signed by you as well as your treating doctor) claim form and required documents to us
    • We will review your claim request (as per policy terms and conditions)
    • On approval, we will settle your claim (as per policy terms and conditions) and reimburse the approved amount to you
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    What is the process for claim?

    The claim process involves 3 steps
    • Claim Intimation
    • Claim Processing
    • Claim Payment/Closure

    Claim can be intimated through various modes:
    • Call Center
    • Walk in
    • E-mail
    • Fax
    • Letter
    • SMS
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    What are the steps for cash settlement

    Only available at network hospitals. Pre-authorisation request to be made at least 48 hours before a planned hospitalisation and within 24 hours of emergency hospitalisation Steps involved
    • Admission in network hospital
    • Fax the pre-authorisation form along with relevant documents (Investigation reports, Previous consultation papers if any, Cashless ID, Photo ID)
    • We review your claim request (as per policy terms and conditions)
    • On approval, we settle your claim (as per policy terms and conditions) with the hospital after completion of all formalities
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    Who should be contacted to make a claim?

    The ICICI Lombard claims management team or customer service should be contacted.

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    What if I want to renew my health insurance policy after one year?

    We will be sending you a renewal notice informing you of the expiry of your health policy via courier.

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    What is a Health Card?

    A Health Card is a card that you get along with your policy. It is similar to an identity card. This card entitles you to avail cashless hospitalisation at any of our network hospitals.
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    How does a Health Card function in case of a 2-year (auto renewal) policy?

    In case of a 2-year (auto renewal) policy, you will be issued a single card, which will be valid for the entire policy period. The health card need not be renewed or re-issued during the policy tenure.

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    What are the benefits of a health card?

    A health card mentions the contact details and the contact numbers of the Third Party Administrator (TPA). In case of a medical emergency, you can call on these numbers for queries, clarifications and for seeking any kind of assistance.

    Moreover, you need to display your health card at the time of admission into the hospital.

    Reviews and Ratings

    1396 reviews

    Write a review
    1. Sunil Kumar | Oct 11, 2018
      I already had insurance, but I wanted to discontinue with that company because of their lack of better customer support. So, I reached out to ICICI Lombard, and I am glad I did. Their support system and agents are so professional and helpful in their approach. This is exactly what I was looking for.
    2. Manoj Kumar Sethi | Oct 10, 2018
      I finally decided to invest in a health insurance policy. After many recommendations from friends and family, I decided to give ICICI Lombard a try. I was extremely pleased with the response I received. The agent I spoke with not only gave me detailed information about the policy but also helped me purchase it right away. Amazing service, team!
    3. Abhinav Sharma | Oct 09, 2018
      I'd like to express my sincere gratitude to the customer care associates at ICICI Lombard. They are cooperative, soft-spoken, and offer great guidance. I was able to buy the health insurance I needed without any trouble. Thanks.
    4. M.A. Seshan | Oct 08, 2018
      The agent I had the good fortune to speak with was incredibly polite and soft-spoken. She explained the entire health policy to me in great detail, including benefits like free look period and life long renewability. I believe she is an asset to the company and would like to wish her all the very best.
    5. Mahesh Chhagan Dhautre | Oct 07, 2018
      I'd like to express my sincere gratitude to the team at ICICI Lombard who facilitated the purchase of my health insurance. It was a quick and easy process, and all the employees were polite and offered quick support.
    6. Shambhu K Sinha | Oct 06, 2018
      I personally believe that ICICI Lombard has the most proficient customer care team. Purchasing health insurance from them was an absolute dream. I received a timely response to all my queries and the process to buy the policy was very easy.
    7. Mukesh Ranjan | Oct 05, 2018
      I needed to get a good health insurance policy, and I'm thrilled that I chose ICICI Lombard. The customer care executive I spoke with was very good. She was soft-spoken, polite, patient, and had incredible knowledge about the product. I'm really impressed.
    8. B. Prabhakar | Oct 04, 2018
      I found that ICICI Lombard's customer care team is very prompt in their response. They are polite, courteous, and have an overwhelming amount of knowledge regarding all the products and policies. Great job!
    9. Renuka Banerjee | Oct 03, 2018
      I have to say that the kind of service that I received from ICICI Lombard's customer care team is better than anything I ever expected. The insurance advisor was very knowledgeable about the products and was quick to respond to my queries.
    10. Harbeer Singh Khurana | Oct 02, 2018
      The customer care employee I happened to connect with was very professional and helpful. She took the time to explain all the advantages of the plan I wanted to select and then guided me through the entire process of purchasing the plan. Kudos!
    11. Deepak Sharma | Oct 01, 2018
      What I loved about my interaction with the ICICI Lombard customer care team is that they function more as advisors than insurance agents. The lady I spoke with took the time to understand my needs before explaining all the reasons why their health policy was a good fit for me. Excellent support.
    12. Chitrak Banerjee | Sep 30, 2018
      Purchasing health insurance from ICICI Lombard was incredibly easy. The customer service executive I interacted with was very well-spoken and carefully explained all the policy details. It was an awesome experience.
    13. Mani Sampath Kumar | Sep 29, 2018
      I have found that the customer care associates at ICICI Lombard are incredibly helpful and courteous. During my interaction, the individual I spoke with took the time to explain all the policy details to me and answered my many queries. Thank you so much.
    14. Dharamveer Singh Sajwan | Sep 28, 2018
      The individual I spoke with regarding the health insurance policy was very polite. She explained all the intricacies of the policy to me, including features like reset benefit and in-patient AYUSH treatment, and I'd like to thank her for this. Really happy with the service extended to me.
    15. Harry Peter John | Sep 27, 2018
      I needed a little help while purchasing a health insurance policy from ICICI Lombard. The customer centre representative whom I spoke with was very good. In fact, he convinced me to buy an additional policy as well! Great job!
    16. Sadanandam Prameedula | Sep 26, 2018
      I enjoyed a lovely conversation with the executive who helped me purchase my health insurance policy. He patiently answered all my queries and even stayed on the line with me until I was able to successfully complete the purchasing process.
    17. Pushpinder Singh | Sep 25, 2018
      While renewing my health insurance policy, I had a few queries. I spoke to a very kind customer service employee who cleared each and every one of my doubts with ease. Thanks for all the support.
    18. Amit Kumar | Sep 24, 2018
      I would sincerely like to thank the executive who helped me get my health insurance policy from ICICI Lombard. She took the time to explain the policy to me in great detail. She also explained which plan would fit my needs and I was convinced that I needed it. Great job!
    19. Blanche Lad | Sep 23, 2018
      I had a very enjoyable interaction with the customer care employee while purchasing health insurance. With her help and guidance, I was able to buy the 3 policies I needed in one go. She did a fantastic job. Please keep it up!
    20. Rajesh Balwant Phadke | Sep 22, 2018
      While the technology being used is slightly outdated, the customer call centre staff are all very polite and offer great support. The individual I spoke with was soft-spoken, shared all the information I asked for, and took down my details correctly. I feel that a better end user dashboard could reduce the reliance on support calls.
    21. Amith Pai | Sep 21, 2018
      I was advised by my father to purchase health insurance from ICICI Lombard. I think that was the best suggestion, because now all my hospital visits are covered by my insurance. Moreover, the team at ICICI makes the complex claims process super simple and easy to understand.
    22. Vikas Gopal | Sep 20, 2018
      I bought health insurance policy for my parents. The policy is perfect and the follow-up is even better. Service is fast, and in case of any confusion, the executives are always happy to help.
    23. Pranab Kumar Nath | Sep 19, 2018
      I wanted to purchase health insurance for myself and my wife. We were looking for a policy that offers comprehensive hospitalisation services, cashless hospitalisation, and such. With ICICI Lombard, we found all this and more. Thank you.
    24. Pravin V. Kalal | Sep 18, 2018
      I had heard that ICICI Lombard provides so many offers to its customers, both old and new, so I felt I should check it out myself. Right after one call I knew I had to invest here instead of wasting my money elsewhere. Thank you, ICICI Lombard, for changing my life.
    25. Manoj Chaudhry | Sep 17, 2018
      I recently renewed my policy and made the payment right after. However, I haven't received an update regarding the same. Request you to update me at the earliest. Thank you.
    26. Gautam Paul | Sep 16, 2018
      After being recommended by a friend, I decided to contact ICICI Lombard to learn all about their health insurance policy. The executive online was super helpful and had all the information. Needless to say, I bought the policy right away.
    27. Prasanna K R | Sep 15, 2018
      If you want to invest in a health insurance policy, choose ICICI Lombard. Their experienced employees are adept at handling any situation with ease, they are extremely well-informed, and have excellent communication skills. I am very proud to be a part of this company.
    28. Rahul Yadav | Sep 14, 2018
      Your customer care employee was great at explaining all the details about health insurance, specifically features like reset benefit and free look period. She even guided me well in buying my first policy. Overall, it's been a great experience. Thank you!
    29. Sri Vatsavaya Kishan Varma | Sep 13, 2018
      The executive I spoke with was very well-versed on the subject. He was polite and professional in his approach and encouraged me to ask questions so as to understand the plan better. He even went into detail about features like in-patient AYUSH treatment and cashless hospitalisation. Amazing job!
    30. Rajesh Dayama | Sep 12, 2018
      The customer service agent I spoke with was so amazing. I believe ICICI Lombard will reach new heights of success because of such wonderful executives who are helpful, patient, and so knowledgeable. Wishing you guys all the best.
    31. Rahul Bhonsule | Sep 11, 2018
      I have never been happier after speaking with a customer care executive before. And it was mainly because the person I spoke to helped me identify all the issues and took care of resolving them in an excellent manner. She is a treasure to your company.
    32. Vibhav Ravindr Gharat | Sep 10, 2018
      I had recently purchased health insurance from ICICI Lombard but had some queries like coverage for surgeries and hospital expenses. Therefore, I needed to speak with someone who had a good knowledge about all this. Thankfully, my line was directed to an agent who had all the information I needed. Proud to be a part of this family.
    33. Devapriya Roy Choudhury | Sep 09, 2018
      Good service rendered by the ICICI Lombard team. They are very professional and really care about their customer's requirements. It was especially lovely talking to your representative, who knew everything there was to know about the policy. Wishing him all the best.
    34. Ritu Gujral | Sep 09, 2018
      The customer care representative I spoke with was very supportive. He helped me purchase health insurance without any problem. I am waiting for the soft copy now, request you to please send it to me at the earliest.
    35. Devendra Jha | Sep 08, 2018
      Your agent was very well-spoken and polite. Health insurance was a new subject, so I did not even know the right questions to ask, but she volunteered all the necessary information and advised me to take a policy that fits my requirements.
    36. Priyaranjan Thakur | Sep 07, 2018
      Thanks to your sales representative, I was able to buy a good health insurance policy for my mother and that too at a very good price. So happy and satisfied with your service.
    37. Sushil Mehta | Sep 06, 2018
      I recently spoke to your customer care executive regarding health insurance and how I can benefit from it. Her response was so genuine and good that I was sold. It was definitely an interesting interaction, especially since she elaborated on benefits like free look period and in patient AYUSH treatment.
    38. Bikram Joshi | Sep 05, 2018
      Health insurance is a serious matter. Before investing in a policy, I wanted to make sure it was the right decision. After speaking with your staff, I'm happy to say all my questions have been answered and I can finally rest easy. Thanks a lot.
    39. Nagendran Dhandapani | Sep 04, 2018
      I have purchased my health insurance with your company, but I wanted to learn about some riders. Your staff briefed me about it and helped me understand which rider would be well-suited for my insurance. Thank you so much.
    40. Denzil Gumle | Sep 03, 2018
      Your customer care executive has hands down been the best advisor I have ever spoken to. She understood my queries, was extremely patient, and helped me till the very end. All thanks to such advisors who raise the standard of a company and make customers stick with the brand. Fantastic job.
    41. Surender Kumar Soni | Sep 02, 2018
      Before talking with your customer care executive, I was very skeptical about buying health insurance. But after your agent explained the pros and cons, I am well-versed with the policy and feel it is important that everyone purchases it. Thank you so much.
    42. Harsha Randeria | Sep 01, 2018
      I had a few questions regarding health insurance and its uses. I contacted ICICI Lombard's customer service associate to clear my doubts. Not only did he answer my queries in a professional manner but also helped me with the transaction. The whole process was wrapped up in just 45 mins.
    43. Binumon Bp | Aug 31, 2018
      I would like to express my appreciation for the kind customer service executive who followed up with me for almost a month about the health insurance policy. She took the time to explain all the benefits, and patiently answered all my queries, even when I repeated the questions because I did not understand. It was a really good experience.
    44. Debjit Mondal | Aug 30, 2018
      I would like to extend my gratitude to the kind customer service employee who provided support while I was purchasing health insurance. He was polite and well-spoken, and it was a real delight talking to him. Thank you so much.
    45. Satish Kulkarni | Aug 29, 2018
      While looking for a good health insurance policy, I reached out to the ICICI Lombard customer service team with a few queries. The associate who responded was very patient and helpful. She even offered advice based on the features of the policy and our requirements. Great job!
    46. Haroon Jamshed Gaur | Aug 28, 2018
      I have never had a more enjoyable experience dealing with customer care executives than when I was put in touch with the ICICI Lombard team. The associate I spoke to provided excellent service and was very polite and patient during our conversation.
    47. Shobhan Dey | Aug 27, 2018
      Purchasing health insurance is never easy, but with ICICI Lombard, it was a real breeze. The customer care staff I spoke with took the time required to explain the policy to me and reassure me that I was making the right choice.
    48. Ashu Sharma | Aug 27, 2018
      I needed to purchase 5 health policies for my family members. It took a lot of time, but I had the support of a polite and patient customer service associate. He remained on call with me for almost 3 hours, talking me through all the necessary steps I needed to complete to get my policy. A great experience!
    49. Rajesh Kumar | Aug 26, 2018
      When I called for information about the health insurance policy, I was provided with all the information I needed. It was a pleasant conversation, and I'm quite satisfied with the service I received.
    50. Gaurav Manchanda | Aug 26, 2018
      I had an excellent interaction and experience with ICICI Lombard's customer care department while purchasing health insurance. The executive I interacted with was incredibly patient, courteous, and polite. Thanks for all the help.
      Read All Reviews

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      Listen to our customers


      “My 2 year daughter was admitted in the hospital due to high fever and this was my first experience with ICICI Lombard claim and I have to te... ”

      Joe Cherian - Regional Manager - Chennai


      “Appreciate your quick response to my recent follow up for my insurance policy. I got my policy certificate within hours of the same day. ”

      Haridas Fopalan - Senior Purchasing Officer Ali & Sons Contracting Co. LLC Abu Dhabi


      “Good and timely response for claim settlement. Contrary to the agents who are behind the customer for policies and run away from responsibil... ”

      Prafulla Sarode - CSA Elcom Innovations Pvt. Ltd. Faridabad


      “No.1. General Insurance Company, which has no lengthy process to clear the claims. Hope it will continue for years & years. All the best. ”

      Ajay Vrindavan Gupta - Operation Manager Seshaasai Business Forms Pvt. Ltd. Mumbai


      “I like the customer friendly policies and the employee friendly environment ”

      M T Cosca - Education Promotion Services INCIDE Academy Nagercoil


      “We have good experience up till now. Good feed back. ”

      Kanu Parekh - Owner Yogi Plastics - Sangli


      “Your service support and network is very good ”

      Gaurang Desai - Manager manufacturing Tulip Group Goa


      “I have been a customer of ICICI Lombard and very happy with the service provided and cashless hospitalisation with no worries and now I have... ”

      Shamin Mohan - Proprietor Preciaso world of interiors Kochi


      “Extremely pleased with ICICI Lombard and cannot thank the support staff enough for smooth cashless hospitalization of my son and subsequent ... ”

      Satyanarayan Dash - Sr. Manager Zee Entertainment Enterprises Ltd Kolkata


      “I have had one experience recently (January-February 2016) with ICICI Lombard. Based on this one experience my comment is as follows: Though... ”

      Sudheer Mehta - Baroda


      “I am associated with you since 4 years. During this period I did not face any problem. My policies are getting renewed immediately, the clai... ”

      Jaweed Aslam Ahmed Shaikh - Technical Project Manager Mumbai


      “Excellent service..strict timelines..flawless..I would never change my policy even if I have to pay a few extra bucks. Already referred to v... ”

      Ravindra Choudhary - Sales Manager - American Express New Delhi


      “E​xtremely h​appy. V​ery ​satisfied ​with your express ​settlement of claims. My ​experience ​with you is ​unique ​as compared with others. ... ”

      Dilip V Bhide - Nagpur - Proposer


      “You can say that I am big 'fan' of ICICI Bank. This is one of the main reasons I went to ICICI Lombard for my health insurance and 2-wheeler... ”

      Pawan Kabra - IT Professional - Surat


      “Thanks for the very quick and immediate settlement of my hospital expenses reimbursement claim on 17th Feb 2016, Even though it t... ”

      R Krishnamoorthy - Bangalore - Retired Deputy General Manager, BSNL


      “Good experience as positive and prompt response received. Expect to maintain and further improvement in meeting needs. ”

      Ashish Roy Chowdhury - CEO Burnpur Cement Ltd Kolkata


      “I renewed my health and motor policy on icicilombard.com and it was a seamless experience. On my previous policy, I had registered a claim l... ”

      Belson Coutinho - Vice President - Jet Airways (India) Ltd - Mumbai


      “It has been a great feeling to be a customer of ICICI Lombard. I have their complete health insurance policy and I am happy with it. This is... ”

      Anshul Thakur - Manager Maruti Suzuki,Delhi


      “I was looking for tax saving options a couple of weeks back and one of my friend suggested health insurance. Since I already have a health i... ”

      Aditya Mishra – Lawyer Mumbai


      “I found out about ICICI Lombard from my friend and looked up their website. I read about mediclaim policy and called them on 1800 2666 to kn... ”

      Gaurav Yadav - Manager at TheBooks


      “I landed on your website while researching for medical insurance and was impressed by the benefits of your health insurance. I called the ca... ”

      Janmang Davda - Product Manager Mumbai


      “I bought your health policy last year and it was good experience at that time. This year I raised a claim due to minor accident and your sta... ”

      Abhishek Parikh - Co-founder at The Bundlers


      “I was looking for a health insurance policy for my parents and took a quote on icicilombard.com. The team followed up with me regularly and ... ”

      Raghav Grover - Manager – Client Solutions at Aspiring Minds Gurgaon


      “One of my colleagues suggested that ICICI Lombard has a good policy when it comes to health/mediclaim insurance. I did my research and found... ”

      Arnab Sinha - Manager at Bluestar


      “The service from the call center and the team is praise worthy. They convinced me to go for health booster product so that I can increase my... ”

      Sushant Kaw- Vice Chairperson at Gnaritas Fest


      “I researched for a health insurance scheme on the internet and read about Complete Health Insurance offered by ICICI Lombard. The product fe... ”

      Nikunj Gulati - Deputy Manager - Exide Life Insurance Mumbai


      “The product complete health insurance is suitable for an individual like me who has just started working. I was satisfied with the inclusion... ”

      Pushpendra Parashar - Relationship Manager HFFC Kolkata


      “One of my friends introduced me to the concept of health insurance and I am glad he did as this one of the best investment I have made in my... ”

      Pratul Mahajan - Take over Manager Club Mahindra Mumbai


      “I am already a customer of ICICI Lombard for a long time. I have health, car and two wheeler insurance with them. Last year I had a baby gir... ”

      Sandesh Jadhav -Marketing Manager -Mumbai


      “ICICI Lombard has one of the best health policies available. I did a lot of comparison over the last year and found this to be the best one.... ”

      Saurabh Vaity – Marketing Manager Ahmedabad


      “I am satisfied with the plan I have taken from ICICI Lombard for my health insurance. It has covered my young family. The service is good an... ”

      Hafiiz Shaikh – Mumbai


      “I have just started working and read about tax planning. For my tax saving I decided to buy an ICICI Lombard health insurance policy. The bu... ”

      Kamlendra Singh – Mumbai


      “While researching for mediclaim policies online, I came across complete health insurance and health booster from ICICI Lombard. After going ... ”

      Jai Dhonde – Gati Mumbai


      “I was researching online for health insurance top up policy to increase sum assured for my existing policy which is through my firm. I read ... ”

      Aman Sharma - Reliance Communications Mumbai


      “Since I am newly married, I researched for a lot of health policies which would cover me and my husband. Spoke to the team at icicilombard.c... ”

      Soniya Sanap - Senior Research Manager Kantar Worldpanel Mumbai


      “I believe in natural treatment for diseases and illness and feel that anything can be cured using Ayurveda. It came as an instant delight wh... ”

      Neha Patel - Associate Manager Nielsen Mumbai


      “I had a great call with the team at Lombard on the toll free number. They explained all inclusions and exclusions of their health policy whi... ”

      Pravin Kumbhar - Deputy Manager at Ashida Electronics Mumbai


      “I have used ICICI bank site for online purchase of Health Insurance for my family. It was a nice experience and I enjoyed it. I could get de... ”

      P.D. Kulkarni - Bank Manager - Mumbai


      “I am happy with the services offered by ICICI Lombard General Insurance Company. I have medical policies from different companies for my fam... ”

      Ashish Shah - Entrepreneur - Mumbai


      “I am quite amazed to buy a policy from ICICI Lombard. There was no paperwork, no health check-up, no cheque payments, no reminder calls etc.... ”

      Ajit Deshpande - Software Engineer - Pune


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      Sr no. Hospital Name Address City State Contact No Latitude Longitude Operations
      ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
      ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd assigned by Northbridge Financial Corporation solely for the territory of India. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: L67200MH2000PLC129408.
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