1800 2666
Live Chat
(Please enter words below)
x
x

Please enter your details

Please enter the name
+91 Please enter the mobile number
Please select the product
(Please enter words below)

Live Chat

May I help you?

Begin Chat
article
Insurance Article

6 Reasons Why Your Travel Insurance Claim Could Get Rejected

March 20 2016
Travel Insurance

Know your travel insurance closely before boarding

As per IRDAI’s Annual Report FY 2014-2015, the incurred claim ratio or the claim ratio average for the general insurance sector was 79.69% for private insurers and 82.09% for public. The low ratios point towards a trend of increasing claim rejections, which you, as a policyholder, should be aware of.

If you are planning to travel abroad with a travel insurance plan, you can be rest assured to have a safe trip with coverage against unexpected contingencies. However, a memorable trip can soon take an unpleasant turn in case your claim is rejected in your time of need. Thus, it would be wise to steer clear of the following malpractices while travelling abroad:

  • Selecting the wrong coverage
  • Travel insurance is often available in combination of covered events. If you have purchased a cover for baggage, you cannot claim for loss due to flight delay and vice a versa. Therefore, it is important to read the contingencies stated in the policies, or alternatively buy a comprehensive travel insurance policy to stay worry-free.

  • Being Careless about your valuables
  • When you are staying at a hotel, always ask for a safe to keep your belongings secure. Keeping your camera or laptop in plain sight within the locked room will lead to rejection. In case of documents, it is always advisable to carry a photocopy of critical documents with you. Make sure you remember to take your belongings when leaving restaurants, which are surprisingly one of the most common places to leave things behind.

  • Ignoring travel advice of authorities
  • Before you start planning, make sure the location is not listed as a high-risk location by Foreign and Commonwealth Offices (FCO) and World Health Organization (WHO). If you end up with losses and damages, your insurer will not accept your claims, even if you abided by the other criteria.

  • Fibbing about the details
  • When you make a claim, the insurer will require a detailed statement of the losses or damage incurred. Never fib about the amount or disclose fictitious losses. Insurance companies employ experienced underwriters who can detect false claims.

  • Not Declaring Medical Conditions
  • Disclosing correct medical history of special conditions prior to applying for travel insurance is critical. In case you meet with an accident or fall ill abroad due to a pre-existing condition and fail to declare it, your reimbursement claim will be rejected.

  • Indulging in activities not covered
  • Travel insurance policies often exclude damage and losses resulting from participation in adventure sports. Thus, before you consider bungee jumping or skydiving on your next trip, make sure you can bear the risk of any unfortunate event.

This list is not exhaustive and the list of exclusions in the policy can be studied further by referring the policy wordings. As an added measure, you must choose an insurance company with a track record of high claim settlement ratio.

However, in case your genuine claim is rejected, you can contact the insurance company to understand the grounds on which your claim was rejected and apply for an appeal. Next, you may check the grievance and claim settlement section of your policy to assess the ways to proceed further.

Write a review