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Travel Insurance

Customer Reviews

Rizwan Ahmed

  |   29 Mar 2017

I am very much satisfied and thankful to your customer care executive for helping me to get the ICICI Lombard overseas travel insurance policy over the phone. It’s the best service provider and the executive was very polite and soft spoken with lot of patience in completing the whole process. Once again thanks to ICICI Lombard and Team.

Ashwini Shetty

  |   27 Mar 2017

This is with respect to prompt and exemplary customer service received by your agent which enabled me to easily buy your travel insurance policy online. Great job ICICI Lombard & Team.

Aruna Bhandarkar

  |   25 Mar 2017

I was well guided by your employee with lot of patience on purchase of travel insurance policy online. I am sure she is a valuable asset to your organisation.

Narayan Iyer

  |   23 Mar 2017

Your advisor was excellent and guided me to buy a new overseas travel and medical insurance policy. He helped a lot with his online chat and also called me for this. 5-star for ICICI Lombard’s service. Thank you!

Ramesh Singani

  |   19 Mar 2017

Your team helped me to buy the best travel insurance that suits my needs. They were very articulate, patient and clear. The entire conversation happened on online chat and on telephone. They made things so simple and made me to buy the policy. I am happy. I will come back again.

Mehulkumar Mehta

  |   14 Mar 2017

I had a very pleasant experience dealing with your customer representative, while buying the travel insurance for my family. She not only provided all the details with clarity, but also helped me in getting the policy details in a very prompt fashion. I wanted to pass this positive feedback.

Rajesh Babu Ramisetty

  |   10 Mar 2017

Your advisor helped me to buy the policy as per my requirements. She explained me all the features and benefits of travel insurance and also, helped me to understand in what circumstances I can claim. I would recommend ICICI Lombard to my friends and colleagues.

Ramy Reddy

  |   06 Mar 2017

Your chat support team was very helpful in assisting me with the purchase of a travel insurance policy for my mother-in-law. They explained every aspects of the policy. It was a pleasure to interact with your team. Thanks

Vishal Patil

  |   04 Mar 2017

The agent was very responsive. However, I need time to think over getting a travel insurance. His advice is useful to me. Thank you.

Bharathi Anagha

  |   28 Feb 2017

Your representative was good in assisting me to buy new travel insurance for my mom via online. Thank you very much.

Balasubramaniam Arun

  |   26 Feb 2017

Excellent help by your advisor….I appreciate his help and explaining the travel policy in detail. Thanks

Pawan Bhargava

  |   23 Feb 2017

Your representative was very helpful and very professional. She helped me to buy 2 travel policies very efficiently and gave all the necessary information about my policy. Thrilled with the service.

Suganya S.

  |   15 Feb 2017

I was looking for travel insurance and landed on your website. Very easy to find the right information and instruction on the website about travel policy. I will definitely consider ICICI Lombard for any insurance product.

Aamir Shaikh

  |   13 Feb 2017

I must acknowledge and thank your team who despite the IT systems being down, diligently followed up during the course of the day, and ensured that I received the travel insurance policy in time for my visa application tomorrow. Thank You! Much appreciated!

Preeti Tayal

  |   09 Feb 2017

Service given by your representative for Travel insurance was fantastic and has explained each and every aspect of my policy. Overall Good experience.

Sowmya B.S.

  |   07 Feb 2017

Appears to be an all-round good travel policy from ICICI Lombard. Your team explained advantages of having travel policy and also assisted me to buy the policy online. Thank you so much!

Dagadu Akambe

  |   01 Feb 2017

Greatly explained travel policy details, answered all queries and concerns very patiently and clearly by ICICI Lombard support team. Appreciate it. Thank you.

Chaitanya Johri

  |   26 Jan 2017

Your sales representative was very helpful to successfully complete the purchase of travel insurance for my mother’s international travel. I would rate this policy 10/10.

Tushar Mittal

  |   24 Jan 2017

Your representative was extremely helpful and clearly explained all the inclusions and exclusions of travel insurance policy. It was a nice experience.

Joy Barua

  |   23 Jan 2017

Travel insurance is very important to the frequent traveler like me. The policy provides me coverage against loss of my baggage, insurance against any medical emergency etc. I like the service offered by ICICI Lombard.

Roopesh Majeti

  |   20 Jan 2017

Happy for the support provided by your representative. He explained me what is covered in the policy and what is not covered. He assisted me completely in buying the travel insurance for my mother-in-law.

Pravin Thombare

  |   16 Jan 2017

Clear and transparent pricing and cover was fully explained by your team. They helped me to get travel insurance policy very quickly. Keep up the good work.

Rohan Kwatra

  |   14 Jan 2017

After a long research I found a perfect travel insurance policy. The benefits offered by ICICI Lombard is great and also premium is nominal in comparison with policy coverage. Great Travel Policy.

Chitra Vashisht

  |   12 Jan 2017

Your team has given an excellent customer support on travel insurance policy. They explained features/Add-Ons of a policy in detail. Thank you ICICI Lombard for such a great service.

Bharath Ram Sugavanam

  |   10 Jan 2017

Your team has explained me travel insurance policy in detail and helped me in buying the policy. Thanks.

Balu Natarajan

  |   10 Jan 2017

I have secured my upcoming trip by purchasing ICICI Lombard’s travel insurance plan. The policy has much more benefits which I didn’t expect, policy covers all medical emergency during travel, reimburse baggage loss and many more. Happy to have travel insurance plan by ICICI Lombard.

Ankur Gupta

  |   07 Jan 2017

Purchased a Travel Insurance from ICICI Lombard, with the help of customer support Toll free number. Thanks

Sonali Nandvidkar

  |   06 Jan 2017

Thank you ICICI Lombard. The travel insurance was taken by me last minute just couple of hours before my flight. Special thanks to your representative who has a great knowledge of product and tonnes of patience to explain term & conditions of policy repeatedly. He is an asset for your company. Thank you again

Gourab Ray

  |   05 Jan 2017

I must say everyone should buy the travel insurance policy, because it gives maximum coverage against very low premium. I have secured my last international trip by purchasing travel insurance policy from ICICI Lombard and enjoyed the trip. Great travel policy offered by ICICI Lombard

Amit Kumar Pathak

  |   04 Jan 2017

Your online team helped me to identify travel insurance policy as per my requirements and also assisted me throughout the buying process. Excellent service.

Srikanth Maddela

  |   02 Jan 2017

I purchased travel insurance policy from ICICI Lombard which provides me many advantages like reimbursement for loss of luggage, 24x7 customer support service, and medical treatment is covered in the policy. Excellent policy. Thank you!

Sudeshna Sen

  |   31 Dec 2016

Good morning! Just a few minutes - and I already had all my doubts resolved and bought travel insurance for my family. That’s fantastic service! Thanks a lot to your team - very helpful. They had assisted me through the entire selection and purchase process. It was great dealing with ICICI Lombard. Best wishes!

Pallav Shyam

  |   28 Dec 2016

Your travel insurance team did an excellent job in explaining me the terms of travel insurance policy and in helping me to select the right policy. It was wonderful experience and a seamless purchase.

Jay Mehta

  |   26 Dec 2016

Your team has been extremely helpful in buying the travel insurance policy and went overboard to resolve the technical issue. Very happy to interact with your team. Excellent Service.

Varsha Mehra

  |   22 Dec 2016

Your team helped me to buy the travel insurance policy patiently. They explained me all the details of the policy and helped me to complete the transaction in a short time. As for the policy, it is one of the best I have seen in the market. Covers all aspects of a travel. Thank you.

David Francis

  |   19 Dec 2016

My phone insurance officer was so good and helpful to suggest the right travel policy for my family. She explained me in detail about inclusions and exclusions of the policy. She was one of the best phone officers I have spoken with. I was impressed with the kind of professionalism, transparency and clarity about the policy. She understands the customer very well and suggests the right policy.

Shankar Kambhampaty

  |   15 Dec 2016

Feedback on your customer support team, they were outstanding in resolving the issues I had in taking overseas travel insurance. They were very efficient and patiently made sure that the 4 policies were issued in the shortest possible time. Great work.

Omkar Bapat

  |   18 Nov 2016

The experience was smooth in getting the Multi trip travel insurance policy online. Your advisor was patient and helpful, he has helped out in great detail to acquire this policy.

Vaishali Murli Ratnam

  |   30 Apr 2016

Very helpful, extremely informative and precise information given. Patiently attended the call. Helped by the travel policy team.

Tanya Shah

  |   30 Apr 2016

The team was great while I was enquiring about travel insurance. They did really well and were patient in explaining the policies to me. I give them a rating of 5.

Bharti Gaur

  |   30 Apr 2016

I appreciate the timely response from your travel team. They were very helpful during the whole transaction and very patiently answered all my queries. Thank you team!!

Shalini Kumar

  |   29 Apr 2016

The team is wonderful, excellent and very professional. They are an asset to company. Very clear and explained everything in depth.

Prashant Kumar Jha

  |   29 Apr 2016

Got assistance from your team for purchasing travel insurance. Extremely satisfied with support. Their professionalism, soft speaking skills and patience can prove a great asset for the organisation. Keep it up.

Maharshi Pathak

  |   29 Apr 2016

The team has given great assistance and pertaining information for enrolling the travel policy today. They have very humble behavior and professional approach.

Altaf Ladak

  |   29 Apr 2016

It was a complete pleasure dealing with the team. They are very persistent, did very good followup, explained the product and helped me buy the policy with ease. Great service.

Ajay Potnis

  |   29 Apr 2016

The team helped me through the entire buying process and made the whole experience very good.

Manoj Bhaskar

  |   28 Apr 2016

Your team cleared my doubts. I was hesitant to take ICICI Lombard but going for this based on policy coverage and benefits. The team said that we will not have any mental tension if we prefer ICICI Lombard over others. This policy will cover all illnesses and provide cashless hospitalisation in USA

Rupa Jain

  |   28 Apr 2016

In the address field, I entered city Kharagpur, West Bengal, and correct pin 721301, but it kept telling me please enter correct pin for city. This is the correct pin. Not happy with this error. Please solve this

Ajnav Deka

  |   28 Apr 2016

The team was extremely helpful in booking a new policy. I had to cancel my previous policy and book a new one. They helped me do so seamlessly. Thank you very much for your support. Very customer friendly approach.

Neeli Ramakoteswara Rao

  |   28 Apr 2016

Nice talking to the team, they clarified all my doubts and made it easy for me to make payment. Thank you so much.

Shubhra Sharma

  |   28 Apr 2016

Service was very good. Concepts were very well and very patiently explained. Team was very helpful in providing efficient service.

Palani Jayachandran

  |   28 Apr 2016

The team helped me a lot in expediting the issue with the payments to extend a travel insurance policy. I really appreciate their help on this.

Malay Sankar Pal

  |   27 Apr 2016

The team helped me in completing the process of buying the policies. Their help was quite comprehensive and made it very easy for me.

Sreehari Butla

  |   27 Apr 2016

The team has given all the information regarding the travel insurance policy which I had asked for and I am very much happy with their response on the call.

Priya Kurle

  |   27 Apr 2016

The team was very prompt and very clear about the policy. They helped me to buy the insurance instantly. Very good service.

Sreejith Vattolil

  |   26 Apr 2016

I had a good assistance with lot of patience and the team also helped me to clarify my doubts about the policy. I would like to appreciate the entire team for their excellent communication through out the policy buying process. Also, I will appreciate if you can provide more space to enter bigger names on "Applicant Name" option online during buying. Thank you.

Aasma Parkash

  |   26 Apr 2016

The team provided me with excellent service. They were patient and very kind as well as helpful. They were quick to respond and provided all the necessary information. Thank you team!

Himakar Tatineni

  |   26 Apr 2016

The team was helpful and gave detailed information on the travel insurance. They have a lot of patience in answering all my queries. Rating on a 1-5 scale would be 5. Thanks.

Vikrant Kalra

  |   26 Apr 2016

The team had been extremely helpful in resolving my problem of buying my international policy. Appreciate all their hard work and the work put in by the firm in training them.

G. Eliasheb Kenny

  |   26 Apr 2016

I would like to take this opportunity to appreciate your travel insurance team who has been extremely supportive and helped me with my query. They were extremely courteous and very hands-on with the process. They are professional, patient and definitely the best customer service team I have interacted with. Thank you.

Payal Merchant

  |   26 Apr 2016

I wish to thank your team for their super quick reponse to my queries and helping me to purchase the travel policy online in quick and easy manner. I am extremely happy with the services. The team knows their work throughly to answer and clear all my doubts on purchashing the policy. I hope you still consider the feedback.

Anantharaman Muralimanohar

  |   25 Apr 2016

Hi, I interacted with your team. They guided me with the travel insurance needed and were very lucid in explaining the pros and cons of the different options available. I am highly satisfied with the interaction.

Ranjani Ramamoorthy

  |   25 Apr 2016

The team was very helpful and courteous. They helped us buying the insurance and were patient with us during the process. Good job.

Abhishek Atree

  |   25 Apr 2016

I had a nice time with the ICICI Lombard representative. He helped me in solving all my questions. I recommend him for any traveler who is planning to buy a travel policy.

Sudeep Khire

  |   24 Apr 2016

Not overly happy with the interaction. Customer service team lost my quote which I had created online. I had to go through the whole process again.

Sudeep R. Prabhu

  |   24 Apr 2016

Thank you for your valuable help in registering for travel insuance. However the website of ICICI Lombard is not good. It takes 3 different browsers and help from people to register a travel insurance . It takes ages to do a simple transaction.

Jamil Shaikh Mohammed

  |   24 Apr 2016

My conversation with your team was excellent and they helped me out to buy my travel Insurance policy for Australia. I appreciate their work.

C. J. Sunil

  |   24 Apr 2016

The team was very helpful and useful too. I was able to buy 2 policies while we spoke on phone. Thanks.

Ilakkuvan Thiruvelan

  |   23 Apr 2016

The dropdown menus on the website did not work for city of London and for relation of sister. I tried on windows 10 browser Edge and Chrome. If yourcall center team had not come in the picture, I would have abandoned this and went to a competitor. Thank you.

Vaidyanathan Kameshwaran

  |   23 Apr 2016

The executive was very helpful in giving valuable information about the product and guided me to purchase the product as I desired. Excellent job done by him and he was perfect on his timing too.

Mani Balakrishnan

  |   23 Apr 2016

I was in conversation with your team for my travel policy. They are good in convincing a customer with all your products. I came for travel Insurance and I was convinced by them for the accident policy. I am really happy of such good professionals in the organisation.

Ashish Khamkar

  |   23 Apr 2016

Excellent experience. The team guided me very clearly on the product and buying process. I am extremely satisfied.

Abhilash Bahuguna

  |   22 Apr 2016

The team has been very helpful in providing all the information I needed and helped me throughout the process of buying this policy. I really appreciate their knowledge and the way they interacted with customer. Very professional. Thanks!

Harinder Jeet Singh Oberoi

  |   22 Apr 2016

Your team had serviced my request. They were very helpful. Very clear in communication and expression. I think they will be an excellent trainer to your future teams.

S. H. Koshe

  |   22 Apr 2016

Wonderful help by your team and thanks for giving me extensive help for issuing my travel policy.

Mallesh Harihar

  |   22 Apr 2016

I spoke to your team who were really helpful and understood exactly what my requirement was and helped to get the insurance with minutes. I would recommend my friends to get the travel insurance from you guys.

Martand Rao Shinde

  |   22 Apr 2016

I have got the best information from your team in detail as I am travelling for the first time to Europe. Keep up this good service.

Atul Kumar

  |   22 Apr 2016

I was serviced by your efficient team. They were quite knowledgeable about the product that I was trying to buy and helpful with all my queries. I was able to make my decision and purchase the policy suitable to my needs based on their answers to my queries. Thanks.

Imran QureshiApril 22, 2016

  |   22 Apr 2016

I had a query about my international travel insurance and I happened to chat with your team. They were very kind and patient to answer all my queries in a very simple and understanding way. I appreciate their help. Please score them 5 out of 5 from me on their survey score card. Thanks ICICI Lombard. You have the best services and customer care.

Anju Gupta

  |   22 Apr 2016

Interacted with your team. For now I am assured that the payment I have done will be realized by you within 24 hrs and I will receive my travel insurance policy soon. Feedback: The feedback form could have a slot for Miss./Ms. considering some of us are unmarried and wud be better off with the accurate title. The online support feature is truly helpful. I hope it resolves my query, shall wait for 24 hours though to confirm. Thanks.

Sumanta Gupta

  |   21 Apr 2016

Really appreciate the help provided by your travel insurance team. They were extremely helpful on the call.

Satyendu Narayan Mukhopadhyay

  |   21 Apr 2016

The team has helped me very much to purchase 2 policies today. They have shown exemplary patience, equanamity, politeness and perseverence. They are an asset to any organisation. Without their help I could not have succeded in purchasing 2 policies, not for my lack of ability to book online but for some lacuna in the system.

Dilip Vadapalli

  |   21 Apr 2016

I got all the information I was looking for and was able to purchase the policy. Fast and reliable service. Thank you!!

Harsha Govada

  |   21 Apr 2016

The website had an issue which would not submit the details to get a quote online and your team had assisted me real quick and gave me the quote. I would give them a 5 on 5 rating for their help.

Deepak Dhuwalia

  |   20 Apr 2016

Very good support from your team, good experience, co-operative and interactive

Swatilekha Mohanty

  |   20 Apr 2016

I spoke with your team who were really helpful with my queries regarding the travel insurance. Thank you for your services.

Sagar Khupsare

  |   20 Apr 2016

The online chat team was very patient and assertive. They explained me the policy terms and conditions. Great work!!

Raju Samala

  |   19 Apr 2016

The way of follow-up from your team was very polite and they explained in detail all the information related to the policy. I would like to give them a 10 on 10 rating.

Punit Rana

  |   19 Apr 2016

Feedback for your travel insurance team. They were quite helpful and very keen on all follow-up calls. Good luck to them!

Ayesha Tasneem

  |   19 Apr 2016

The experience was very good, the team was very clear in what ever they said and very polite! Good Service!

Sushovan Mukherjee

  |   18 Apr 2016

I had to by a travel insurance for my parents in very short time and started looking for one from different insurance companies to compare from last night. I had been contacted by the team from ICICI Lombard and got the policy I wanted. I did not expected

Utkarsh Ranjan

  |   18 Apr 2016

I bought 2 schengen travel insurances from ICICI Lombard. The team was very helpful and patient. They heard all my queries and explained the policy details to me. Keep up the good work!

Mohan Nagaraj

  |   18 Apr 2016

I had a problem with pincode and city selection in the new policy. No one could give the right city for 638701 and only the call center team could help me with the correct city. Extremely service minded team. Thanks for all their support.

Kamalakshi Kozhukkunnon

  |   18 Apr 2016

Your online team helped me with the PIN code issue. But please fix the PIN code issue. City to pin code mapping seems to be wrong in your system.

Nayanangshu Banerjee

  |   17 Apr 2016

I had a good experience while dealing with your team today while buying travel insurance for my wife and daughter.

Anshul Sharma

  |   17 Apr 2016

I took travel policy cover for my parents' trip to USA. I interacted with your team and it was very positive. They helped me throughout the process including followups, adjusting to my schedule, and clearly answering all questions. Finally, they helped a

Ramanan Ravindran

  |   17 Apr 2016

Hi, I was looking for travel insurance and did not complete the transaction but then the team from ICICI Lombard did call me and explained all benefits of the policy in addition to other queries. I then successfully registered for the policy with no doubt

Akhil Sharma

  |   17 Apr 2016

Fully satisfied with services, good experience - as the all information was clear and understandable.

Venkataraman Ganesan

  |   17 Apr 2016

I just spoke to your team for obtaining my travel policy for schengen countries. The conversation was very clear and it was easy for me to decide. I appreciate all the hard work and effort.

Dilip C. M.

  |   17 Apr 2016

I had a word with your team who supported me for buying the travel insurance. Their guidelines and support was outstanding. Wish them all the best.

Vivek Chandra

  |   17 Apr 2016

The CRM was very helpful. Gave all details and explained all queries. A positive and good experience. Followed through to close the transaction and helped through the online process

Abhishek Saurabh

  |   17 Apr 2016

It was good to have a chat with your team. They were good in explaining the details and very helpful. But, please equip your customer support associates with information like list of network hospitals in the destination city.

Ramana Rao Velaga

  |   16 Apr 2016

The team has been very patient on the call and has taken lot of pain to explain how I can successfully choose right plans and the coverage of policies, besides limitations. They have taken extra effort to guide me through online payment as well. I thank t

Anubhav Maithani

  |   16 Apr 2016

Had a wonderful and hassle free experience interacting with your travel team. Got a clear idea of the product. Thanks team for assisting me.

Jayantkumar Mehta

  |   16 Apr 2016

The team has given excellent service and assistance for getting policy issued for senior citizen, explaining the benefits and features in easy terms.

Vedabit Nag

  |   16 Apr 2016

The team has been extremely helpful in advising me on travel policy alternative for my wife who is a cancer survivor. They have been extremely polite throughout the interaction.

Shobha Ravipaty

  |   16 Apr 2016

The team was very patient and friendly. They were a great help and walked me through the process of purchasing travellers insurance. They were persistent and solved all my problems in a timely manner.

Parul Srivastava

  |   15 Apr 2016

Your team was very courteous on call and helped me in buying the policy very effeciently.

Vineet Khanna

  |   15 Apr 2016

It was a pleasure booking my travel insurance policy through the website. It handled my requests very nicely, I was really comfortable and feel honored.

Vijay Kumar

  |   15 Apr 2016

Your team has a bunch of wonderful sales executives, an asset to your company. They genuinely convinced me to buy travel policy for me and for my wife. I am fully satisfied.

Sachidananda Das

  |   15 Apr 2016

Intracted with your team. They helped me in buying two policies. It was a plesant experience intracting with them and I am satisfied with the support provided.

Harish Bijwe

  |   15 Apr 2016

I was trying to buy the insurance online but could not proceed. I tried calling the customer care in India and your team was very knowledgeable and helpful and they ensured I got the policy in few minutes. While the customer care is really good, you should compliment it with better online tool and how about a toll free number to call to for NRI?

Rahul B.April 15, 2016

  |   15 Apr 2016

The team is a real professional. They quickly understood my issue and were able to address my queries to my satisfaction. They are a real asset to the company and deserve a praise!

Saravanan Seetharaman

  |   15 Apr 2016

Spoke with customer service representive. He was very poilte and patient throughout the call. I really appreciate his callback as promised and the entire interaction was very pleasant till the end. He also described us the benefits we may get with the policy. I overall had a good customer service this morning. Great Job!!

Uttam Muthayala

  |   15 Apr 2016

The team was very detailed and thorough in their approach and followed up promptly and provided with the hospital list I had requested. They showed lot of patience in answering all my queries and helped me with booking the travel insurance policy.

Vignesh Reddy Angadi

  |   14 Apr 2016

Dear Madam/Sir, Please find the details of the travel insurance proposal number 1327925101. I have dispatched the premium cheque by dtdc courier services tracking number V27181148. Kindly process the proposal once premium is realised. Thank you.

Jitendra Jaiswal

  |   14 Apr 2016

Your team is an excellent sales expert and overall experience was quite smooth buying travel policy from ICICI Lombard.

Vrushali Bhosale

  |   14 Apr 2016

Communication with your team was good. Overall good experience. The entire communication was effective and clear. Thanks.

Nikhil Gollapudi

  |   14 Apr 2016

Your team was awesome and they gave multiple options for me to select and their guidance proved to be very helpful and essential for me. Thank you.

Sachidananda Das

  |   14 Apr 2016

I contacted your customer support for help and your team responded immediately. They were very helpful in guiding me to buy two travel policies. It was a plesant experience to have an interaction with your team.

Venkata Ramana Gandham

  |   14 Apr 2016

Your team is good in knowledge and directed me to take the policy in less than 5 mins. I was thinking to take the policy from the past 7 days but had queries, your team solved all queries in a time of less than 20 minutes. Thanks a lot to them and ICICI Lombard.

Prashanth Jadav

  |   13 Apr 2016

I am delighted with the service and support provided by your team in booking travel insurance policy for my parents. They took all the pain in explaining the benefits of the policy. Thanks a lot!!

Sujata Sharma

  |   13 Apr 2016

The team helped me to pick the right policy as per my requirement. They are a very good resource to the company. Well done and keep up the good work. Thank you. Cheers!!!

Sujata S.

  |   13 Apr 2016

The team was very helpful during my call and provided very productive support to me when I was in a need. So, a big thank you to them. Kudos and keep up the good work.

Sunil Kumar

  |   13 Apr 2016

Your team seemed to be very helpful throughout the process of online purchase of policy. I would like to give them 5 on 5.

Nanda Naik

  |   13 Apr 2016

Very good response and support by your representative at the time of purchasing the policy. Same is expected in future.

Rohit Rakibe

  |   13 Apr 2016

Your team was really friendly and helpful. I never knew buying a travel insurance is just a 10 minutes task. Appreciate your effort.

Sunil Kumar Goel

  |   12 Apr 2016

I have taken travel insurance policy for USA for me and my wife for 164 days today. I have been greatly helped by your team from the beginning. Their knowledge of the subject and behaviour are excellent.

Jonaki Roy

  |   12 Apr 2016

I booked a travel policy with the help of your team as they helped me in the process and saved my time. Thanks.

Vasanthi P.

  |   12 Apr 2016

I was able to understand the policy within the time limit which I had and your team filled all the details and guided me to view the policy online. Happy with this quick service.

Himanshu Patro

  |   12 Apr 2016

Good direction and guidance from your team during the purchase of the policy. Good job. Keep it up!!

Santosh Mansingh

  |   11 Apr 2016

I am very happy with the service and approach of your team. They are very very helpful and customer oriented. Keep it up.

Bhowmik Meghnathi

  |   11 Apr 2016

I have booked my travel insurance with the on call assistance from your team. They only suggested me that it would be better to go for 90 day travel insurance based on the fact that I will be applying for My "Long Stay Scientific - Researcher Visa" tomorrow for France Schengen Countries. They also suggested me for a 1 year worldwide personal coverage policy with Rs. 25 Lakhs coverage for my nominee. They helped me with my on call payment via my credit card and assured me that I will receive an email of both my policies within 10 minutes. Overall, I had a very nice talk with them. Would rate the conversation and assistance process as 8 out of 10. Suggestions for improvement - I would like if the exclusionary policy terms are discussed before the policy is being decided rather than when the policy payment is under process, would help in creating better trust with the customer/policy buyer.

Prapulla Chandra

  |   10 Apr 2016

The team from travel department helped me buy 2 new policies. They were helpful and were able to answer all my queries.

Lakshmikanth Ganti

  |   10 Apr 2016

The online payments system was having a problem while buying the policy , but the team on chat was very helpful and convenient. They were very helpful in making it a smooth transaction.

Jarnail SinghApril 10, 2016

  |   10 Apr 2016

I just purchased the ICICI Lombard travel insurance. The customer service was quite good and very co-operative. I hope the product will also be as good as your customer care service.

Palani Jayachandran

  |   10 Apr 2016

The team helped me a lot in completing the travel insurance policy. I would like to appreciate their help, patience, time and knowledge on the product to complete the request successfully. Thanks.