Our Motor insurance Policy is governed by the Indian Motor Tariff. It covers you for:

• Loss or damage to your vehicle: The policy covers you against any loss or damage caused to the vehicle or its accessories due to the following natural and man made calamities.
  
  Natural Calamities – Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.
  
  Man made Calamities – Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.
  
  Subject to a deduction for depreciation at the rates in respect of parts replaced as per the schedule provided by the Indian Motor Tariff.
  
• Personal accident cover: The motor insurance provides compulsory personal accident cover for individual owner/driver of the vehicle insured while driving. You can also opt for a personal accident cover for passengers.
  
• Third party legal liability: This protects you against legal liability arising due to accidental damages
  - Any permanent injury/ death of a person
  - Any damage caused to the property.

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Need for Policy

• According to a report by IIT Delhi on Traffic Injuries and Fatalities in India, road traffic accidents take a toll of almost 1.2 million people a year and additionally injure or disable between 20 million and 50 million annually
  
• Car Insurance serves as an add-on to the mandatory third-party cover and protects the car owner from financial losses, caused by damage or theft of the vehicle

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Sum Insured

• The vehicles are insured at a fixed value called the Insured’s Declared Value (IDV). IDV is calculated on the basis of the manufacturer’s listed selling price of the vehicle (plus the listed price of any accessories) after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.
  
• If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer’s listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

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Claim Process

In case of motor insurance claim, you can avail cashless facility for the repair of your car in any of our All India Cashless Garage List. However, If the car is serviced in a garage outside the purview of our network, then you can claim reimbursement for the same.

In Case of an Accident

• Note the number of the other vehicle involved in the accident, if any.
• Jot down the names and contact details of witnesses, if any.
• Contact our 24X7 call centres. Get your claim number / reference number. Call centre representative will provide you the details of documents required for claim processing and also details of our preferred garage, where cashless repair facility can be availed.
• File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages.

After Registering the Claim

• Our customer service manager will contact you within 24 hours of registering the claim.
• Submit the copy of documents to the dealer / CSM and get verified with the originals.
• Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment.
• After completion of repair at our preferred garage we will make payment of our share of the loss directly to the garage.
• The insured to pay the excess mentioned in the policy and depreciation, salvage etc informed by the CSM.

Documents Required

For Accident Claims

• Claim form duly signed *
• RC copy of the vehicle
• Driving license copy**
• Policy copy (First two pages)
• FIR on a case-to-case basis
• Original estimate
• Original repair invoice, payment receipt (for cashless garage, only repair invoice)

For Theft Claims

• Claim form duly signed*
• RC copy of the vehicle with all original keys
• Driving license copy
• Original policy copy
• Original FIR copy
• RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated)
• Final report – A no trace report from the police saying that the vehicle cannot be located.
• Policy copy
• RC copy of the vehicle

For Third Party Claims

• Claim form duly signed*
• Police FIR copy
• Driving license copy
• Policy copy
• RC copy of the vehicle

* Stamp required in case of company registered vehicle
** Original documents

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What is not covered

Under this policy, you are not covered against -

• Normal wear, tear and general aging of the vehicle
• Depreciation or any consequential loss
• Mechanical/ electrical breakdown
• Damage to tyres and tubes unless the vehicle is damaged at the same time in which case the liability of the company shall be limited to 50% of the cost of replacement.
• Vehicle being used otherwise than in accordance with limitations as to use
• Damage to/ by a person driving the vehicle without a valid license
• Damage to/ by a person driving the vehicle under the influence of drugs or liquor
• Loss/ damage due to war, mutiny or nuclear risk

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