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Building a brighter future together

Contributing to the Well-being of the community

Going beyond business goals

Committed to making a positive impact in society

Our ethos

At ICICI Lombard, we are inspired to act responsibly and strive to create a holistic and equitable society where everyone can thrive. We undertake meaningful interventions in the areas of health, wellness, sports, and road safety that address the social, economic, and environmental needs of the communities and improve the livelihoods of people.

Ride to safety

1200K

Children and parents benefitted

11.8

SRoI in FY2025

Caring hands

550K

Children screened

18.6

SRoI in FY2025

Niranjali

700K

Children benefitted

4.97

SRoI in FY2024

Solar panel installation

676

Solar panels installed

1.72

SRoI in FY2024

ICICI Lombard, fulfilling promises

As India's leading private sector General Insurance company, our CSR initiatives are woven into the very fabric of our operations. Aligned with our CSR Policy, the United Nation's Sustainable Development Goals and the National Policy our initiatives hold the promise of creating a better tomorrow for those in need, thereby creating an enabling environment that will help citizens realize their aspirations towards leading a meaningful life.

CSR project 2026 CSR policy

Ride to safety

ICICI Lombard’s ‘Ride to Safety’ programme is aimed to pursue behavioural change among two-wheeler riders by raising nation-wide awareness about the rules on road safety. The programme specifically reaches out to SEC B, C and D families (lower- middle class and economically weaker sections), who were particularly vulnerable to road accidents.

Caring hands

As a part of its CSR initiative, ICICI Lombard launched Caring Hands in 2011. Caring Hands is one of its kind programme as the whole initiative is implemented by ICICI Lombard employees as a part of their employee volunteering activities. The Caring Hands initiative involves setting up eye check-up camps for students at municipal schools.

Healthcare

As part of its commitment to strengthening India’s healthcare ecosystem, ICICI Lombard continued to scale its healthcare initiatives in FY2026 through projects implemented by ICICI Foundation, with a focus on strengthening healthcare infrastructure across the country. A total of 13 projects were undertaken across 8 states, benefiting multiple institutions through the installation of critical medical equipment and capacity augmentation.

Livelihood

In FY2026, as part of its commitment to enabling sustainable livelihoods, ICICI Lombard focused on strengthening technical education and vocational training infrastructure to enhance employability through projects implemented by ICICI Foundation across multiple states. A total of 16 programmes were undertaken across 10 states. The programmes were aligned with industry requirements and emerging technologies, covering both urban and rural geographies.

Environment

As part of its commitment to environmental sustainability, ICICI Lombard continued to expand its environmental initiatives in FY2026 through programmes implemented by ICICI Foundation across multiple states. A total of 20 programmes were undertaken across 10 states, focusing on renewable energy installations, afforestation drives and conservation infrastructure development.

Niranjali

The provision of water in schools is one of the most ‘highly effective practices in increasing access and learning outcomes’. Contaminated drinking water and food and lack of sanitation, etc. are the main causes of diarrhoeal disease, especially among children. Considering the current scenario, ICICI Lombard initiated the ‘Niranjali’ programme, intending to provide safe drinking water facilities on the school premises and spread awareness of the necessity and accessibility of clean drinking water.

Solar panel

Green energy is increasingly becoming important for combating climate change and promoting sustainability. In line with the global agenda of addressing climate change and sustainable use of natural resources, we, at ICICI Lombard, have undertaken initiatives to promote the generation and usage of renewable energy by the communities through the installation of solar panels.

Healthy villages

In FY2021, the Company embarked on a new exercise to equip Primary Health Centres in rural areas with medical instruments to cater to the health-related needs of residents, thereby avoiding the need to refer every case to district hospitals. As part of this exercise, the Company ran a pilot initiative in select districts of Madhya Pradesh (MP) and Uttar Pradesh (UP). PHCs were provided with advanced equipment including operation kits, anaesthesia workstations, BP machines, ECG kits etc.

Other initiatives

ICICI foundation

ICICI Lombard along with the ICICI Foundation has been working on several initiatives for promotion of inclusive growth. The Foundation focuses on the areas of elementary education, sustainable

livelihoods, primary healthcare and financial inclusion. The ICICI Academy for Skills has been set up across the country to provide job oriented skill training to youth. Leveraging the skills and training capabilities of large corporates, ICICI Foundation is also helping the trained youth get employed through a job portal.

http://www.icicifoundation.org/

Impact Assessment Report Skill Development FY2024

Medical camps in rural locations

Conducted Eye check-up and ENT check-up camps in rural locations Sidhi, Maheshwar (MP), Kalahandi, Puri (Odisha), Itawa, Mainpuri, Kacchpura (UP), Sikar (RJ), Kurukshetra (HR)

Total 100 camps conducted in FY23
More than 8000 beneficiaries

Testimonials

“Many a time children are not aware of their eye problems, or require glasses and they become introvert. They are not able to perform properly in schools. It does provide a major impact for a child who is now able to see clearly. The provision of spectacles is making a huge difference in a child’s future.”

Mr. L. Harish

Head of Optometry, Dr. Agarwal’s Eye Hospital, Tamil Nadu (Caring Hands)

The programme is beneficial for the kids as most of the students in my school are BPL, and they get a free eye check-ups and spectacles which are very beneficial. Students from classes 5- 12 were checked in the camp.

Mr. Sanjay Samrit

Teacher, Pragatik Madhyamik Vidyalaya Vidyut Vihar, Nagpur (Caring Hands)

“I am happy to be sensitized on road safety and rules. The workshop worked as a reminder to me that I need to stay safe, and safety is in my hands. Earlier, he barely used a helmet while riding. He also used to travel with his wife and child on the same bike regularly. Post training, he built an understanding of how risky it is. Now he never forgets to wear helmetand prefers an auto or a bus to travel with family.”

Parent of Hemlatha

DTEA Pusa Road, Delhi (Ride to Safety)

“I drink water from the purifier daily and also fill it up to take home. Although we don’t have a purifier at home, my parents are happy that I can consume safe drinking water during my school hours. Earlier, the water from taps used to have a pungent foul smell and bad taste. However, the water from the purifier doesn’t taste bad and doesn’t have that foul odor anymore.”

Omkar Bansode

Student of class 9 at Mardl Police, Camp Marathi School (Niranjali)