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A comprehensive Motor Insurance Policy provides coverage for Own Damage and Third-Party Liabilities. Losses or damages to the insured vehicle due to natural or manmade disasters are covered. Personal Accident Cover is included in case of injury or death of the registered owner-driver during a mishap.

Learn about different kind of Motor Covers here -

https://customersupport-icicilombard.kpoint.com/web/videos/gcc-23cb9532-8eb4-47d9-8cbe-acf8e263c13c/play?id=series_14?utm_source=WhatsApp&utm_campaign=LombardInternal&utm_RefNo=

Typically, a Motor Policy in India is valid for 12 months. However, long-term policies of up to 5 years are available for two-wheelers, as per IRDAI guidelines.

Premium is calculated based on the Insured Declared Value (IDV), vehicle make/model, engine capacity, policy type, deductibles and add-ons. Third-party premium is set by IRDAI.

To know more, watch this video -

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IDV is the sum insured and is based on the manufacturer’s listed selling price minus depreciation. Depreciation is applied as per this schedule:

IDV is considered as the market value in case of total or constructive total loss (TL/CTL). For older or obsolete vehicles, IDV is mutually agreed between insurer and insured.

Watch this video to understand better -

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You can check this table to understand the Turnaround Time for different insurance services -

The insured vehicle will be treated as a Total Loss / Constructive Total Loss / Cash-loss if the aggregate cost of retrieval and/or repair of the vehicle, subject to the policy's terms and conditions, exceeds 75% of the IDV of the vehicle.

As further guided by the Master Circular on General Insurance business, if a damaged motor vehicle is assessed as being unrepairable and hence a wreck i.e. a ‘total loss’ or ‘write-off’, the Insurer shall grant the Policyholder the option to retain the wreck and accept a ‘cash loss’ settlement (being the IDV less the assessed value of Salvage based on competitive quotes procured by the Insurer including any submitted by or through the Policyholder).

The liability of the Company shall not exceed the Insured's Declared Value (IDV) of the vehicle (including accessories thereon) as specified in the Schedule less the value of the wreck in the event of total loss / constructive total loss / cash loss for the year in which loss has occurred. In order to ascertain the Total IDV as on date of loss, Tenure-wise chart of IDV would be accompanied in the policy schedule.

In case of Total Theft of the vehicle, the liability of the Company shall not exceed the Insured's Declared Value (IDV) of the vehicle (including accessories thereon). However, the company shall not be liable for loss of or damage to accessories due to burglary, housebreaking, or theft unless the vehicle is stolen simultaneously.

* The above provisions for determining Total loss / Constructive total loss / Cash loss are in line with the erstwhile India Motor Tariff and as guided by the Master Circular on General Insurance products.

Understand more about Insured Declared Value here –

https://customersupport-icicilombard.kpoint.com/web/videos/gcc-75a895be-a5fe-4c61-b7a0-7b6e34c7333c/play?id=series_4?utm_source=WhatsApp&utm_campaign=LombardInternal&utm_RefNo=

To know more about Motor Claim process, watch this video -

https://www.icicilombard.com/motor-insurance-claim-process?utm_source=WhatsApp&utm_campaign=LombardInternal&utm_RefNo=

After claim registration, you must report your vehicle to the nearest garage. The allocated surveyor will visit the garage within 24 hours and required documents should be submitted to the surveyor. Check our network garages here - https://www.icicilombard.com/cashless-garages. Alternatively, you can also chat with RIA on WhatsApp at 7738282666.

To understand more about Network Garages, watch this video -

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To understand all about Motor Claim Process, watch this video -

https://www.icicilombard.com/motor-insurance-claim-process?utm_source=WhatsApp&utm_campaign=LombardInternal&utm_RefNo=

A surveyor is appointed post 24 hours of claim registration.

To cancel your Claim, please get in touch with your assigned Claim Manager.

The person who was driving the vehicle at the time of accident

FIR requirement can be confirmed by the Surveyor.

The network garage list can be accessed at: https://www.icicilombard.com/cashless-garages . Alternatively, you can also chat with RIA on WhatsApp at 7738282666.

Watch this video to know more - https://customersupport-icicilombard.kpoint.com/web/videos/gcc-7a628114-d88d-4e4b-bc7e-bc8a94b96c37/play?id=series_5?utm_source=WhatsApp&utm_campaign=LombardInternal&utm_RefNo

PAYU Top-up amount can be updated unlimited times during the policy period. However, each individual top-up can be for a maximum of 1000 kilometres.

Watch this video to learn more -

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All Motor policies with Third Party component, or Standalone Third Party policies will reflect on mParivahan app, subject to below conditions:

Policies Issued on or After 01-Jan-2021 (New)– Policies should have complete chassis number (17 digits or more) updated, and it should match with the chassis no. on the RC

Your updated policy will reflect on the portal after one day of making changes to the policy.

The insurance details are automatically updated in mParivahan when the insurance company sends the policy information to the RTO. No need for manual upload.

Yes, you can get a grace period on your travel insurance policy. To do so, contact our representatives or write us at customersupport@icicilombard.com

No, you cannot purchase travel insurance once you have started your trip. The policy's purchase date, as well as the policy's commencement date, must be before the start of your journey.

The validity of your travel insurance depends on your trip duration. You will be covered as per the policy start date and policy end date mentioned in the policy schedule.

You will no longer be covered for different travel and medical-related contingencies, as mentioned in the policy schedule once your travel insurance expires.

Accidental death coverage offers a lump sum amount in the unfortunate event of insured’s death or disablement while mounting, dismounting or travelling in a common carrier/public carrier.

Yes. It is always good to be insured against the unpredictable situations - like lost passport/baggage or medical emergency. Travel insurance will help you tackle such situations with ease.

Travel insurance is mandatory when you want to visit certain countries (like Schengen countries). However, it is highly recommended to have travel insurance to secure yourself against travel-related risks.

Our TripSecure+ travel insurance provides coverage for pre-existing conditions via the Pre-existing disease add-on cover (subject to payment of additional premium). Pre-existing disease will be covered under life threatening situations only.

If you are buying an individual or family travel insurance policy, you don’t have to pay any GST on the premium. Earlier, 18% Goods and Services Tax (GST) was applicable but same has been removed from 22nd September 2025 by the GST Council of India.

No, 0% GST is applied automatically when you buy a single-trip or multi-trip retail travel insurance policy.

No, it doesn’t affect your insurance coverage. The removal of the Goods and Services Tax (GST) only reduces tax paid on the premium. So, you only pay the base premium amount and no additional taxes.

The GST exemption is applicable to retail travel insurance policy (individual and family travel policy)

Login www.icicilombard.com → Know more about geographical scope → click the respective dropdowns to view details. You can also go to the Travel Insurance category.

The claim processing TAT for travel policies is from the date of claim registration. Reimbursement claims will be settled within 15 days from the receipt of claim along with claim form.

Impact damage of any kind means damage caused by impact, or collision caused by, any external physical object (e.g. vehicle, falling trees, aircraft, wall etc).

Reinstatement value is the cost of repairing or replacing the insured property with a similar one without reducing the value for wear and tear. It covers only what is needed to bring the property back to almost the same condition as it was when new, and not better, upgraded, or larger than before the damage or loss.

At the request of the insured, sum insured under the policy can be increased or decreased subject to payment of an additional provisional premium on the increased Sum Insured proportionate to the unexpired Policy Period.

ICICI Bharat Sookshma Udyam Suraksha can be taken for all properties except Individual dwellings and housing societies. Assets that can covered under the policy are Building including Basement and additional structures, Plant & Machinery , Stocks – Raw Material, Finished goods and stocks in process, Other contents.

Policy period up to 12 months as opted and mentioned in the policy document.

You can cancel this policy at any time during the policy period. Premium will be returned on the pro-rata basis.

At the request of the insured, sum insured under the policy can be increased or decreased subject to payment of an additional provisional premium on the increased Sum Insured proportionate to the unexpired Policy Period.

During mid-term, there will be no impact on policy wording due to sum insured increase. However, at the time of renewal, applicable policy wording as per sum insured will be selected.

Extension of short period policy is not possible; however, annual policy can be issued on completion of short period.

Offices, Hotels, Shops, Industrial/Manufacturing risks, Utilities located outside the compound of Industrial/Manufacturing risks, Storage risks outside the compound of Industrial/Manufacturing risks and Tank farms/Gas holders outside the compounds of Industrial/Manufacturing risks.

If you are an individual, the policy will continue for the benefit of Your legal representatives until the end of the period of the policy.

If the value of Insurable Assets exceeds ₹ 5 Crore during the Policy Period, the cover under Bharat Sookshma Udyam Suraksha policy will continue until expiry of the policy. However, on renewal, Bharat Sookshma Udyam Suraksha policy has to be replaced with the applicable policy.

You can choose to make changes to the covers of this Policy, for example, take additional cover, or increase or reduce any sum insured, you must make a proposal or request for any change. It will be effective only after we have accepted your proposal, and you have paid the additional premium where applicable.

Premium for fire insurance is the money you pay to the insurer for your fire insurance policy. The insurer provides coverage after you pay the premium.

Your building’s total value and assets form the basic factor for premium calculation. The sum insured opted for also determines the premium.

Yes. Excess amount of ₹5,000 for each claim is deducted and remaining is paid as per the policy terms.

Policy documents and proof of loss are the two most essential documents you need for fire insurance claims.