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MAY I

HELP YOU?

Call Toll Free

1800 2666

OR

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grievance
 

Dear Customer,

If you are not satisfied with the resolution provided to you, we request you to send your concerns to the following channels in the order mentioned below. We will acknowledge receipt of your concerns and respond to you upon completion of the investigation. Please fill in all your contact details to enable us to get in touch with you.

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Call us toll free at 1800 2666

Write to us at

Customer Support,

ICICI Lombard General Insurance Co. Ltd.

401-402, Interface Bldg; No.11, Link Road,

Malad (West), Mumbai - 400064.

For all your service requests e-mail us at

customersupport@icicilombard.com
Visit any of our branches Register your complaint/service request Track you complaint/service request
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If the resolution you received

does not meet your

expectations,

Please email

Mr. Santosh S.,

Manager - Service Quality

Click here to email

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If you are still not

satisfied with the

resolution provided,

Please email

Ms. Vasundhara B,

Vice President –

Service Quality

Click here to email

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If after having followed Steps 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal. Click here to get details on Insurance Ombudsman offices.

The details of Insurance Ombudsman are also available on the website of Governing Body of Insurance Council, Click here