*Senior Citizen queries will receive prompt assistance via the IVR system, by clicking on relevant option
If after having followed Steps 1, 2 and 3 your issue remains unresolved, you may approach the Insurance Ombudsman for Redressal.
Click here to get details on Insurance Ombudsman offices.
The details of Insurance Ombudsman are also available on the website of Governing Body of Insurance Council, Click here
Check out Insurance Ombudsmen’s Annual Report - Click here
The Policy for Protection of Policyholder’s Interest and Grievance Redressal is also available - Click here