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Investor Relations

    Investor Relations

  • Company Review
  • Financial Information
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Investor Relations

This section contains details of ICICI Lombard’s results announcements, business presentations along with relevant information and disclosures of the company.

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Glossary of Terms

Commonly used financial and operational terms explained, please click here.

Download and view ICICI Lombard’s business and financial details

Quarterly Financial Results

This section contains the links to the quarterly financial result disclosures as per SEBI (Listing obligation and disclosure requirement) regulation

FY2023
Select Year:

Financial Disclosures In Media

This section contains links to the financial disclosures published in newspaper

FY2023
Select Year:

Annual Report

This section contains Annual Reports

Credit Rating

This section contains the links to the Credit Rating

Contact Us

Analysts and investors can contact:
Sarvesh Agrawal
Investor Relations

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

Information to Shareholder

Forever driving us and guiding us towards progress is a team that is fortified by exemplary leadership, clear focus on the goals and tireless perseverance.

Board of Directors

Key Members

  • Bhargav Dasgupta

    Bhargav Dasgupta

    Managing Director & CEO
  • Alok Kumar Agarwal

    Alok Kumar Agarwal

    Executive Director
  • Sanjeev Radheyshyam Mantri

    Sanjeev Radheyshyam Mantri

    Executive Director
  • Gopal Balachandran

    Gopal Balachandran

    Chief Financial Officer &
    Chief Risk Officer
  •  
  • Mr. Amit Kushwaha

    Mr. Amit Kushwaha

    Chief Compliance
    Officer
  • Mr. Sandeep Goradia

    Mr. Sandeep Goradia

    Chief - Corporate
    Solutions Group
  • Jerry Jose

    Jerry Jose

    Chief - Human
    Resources
  • Vinod Mahajan

    Vinod Mahajan

    Chief Investment
    Officer
  •  
  • Girish Nayak

    Girish Nayak

    Chief Customer Service,
    Operations & Technology
  • Sanjay Datta

    Sanjay Datta

    Chief U/W, Reinsurance &
    Claim
  • Prasun Kumar Sarkar

    Prasun Kumar Sarkar

    Appointed Actuary

Composition of Committees

Audit Committee of the Board

Name of the Member Category
Mr. Ashvin Parekh, Chairman Independent Director
Mrs. Lalita D. Gupte Independent Director
Mr. Uday Chitale Independent Director
Mr. Murali Sivaraman Independent Director
Mr. Sandeep Batra Non-Independent Director

Board Nomination & Remuneration Committee

Name of the Member Category
Mr. Uday Chitale, Chairman Independent Director
Mrs. Lalita D. Gupte Independent Director
Mr. Ashvin Parekh Independent Director
Mr. Sandeep Batra Non-Independent Director

Policyholders Protection Committee

Name of the Member Category
Mr. Ashvin Parekh, Chairman Independent Director
Mr. Ved Prakash Chaturvedi Independent Director
Mr. Uday Chitale Independent Director
Mr. Murali Sivaraman Independent Director
Mr. Bhargav Dasgupta Managing Director & CEO

Corporate Social Responsibility & Sustainability Committee

Name of the Member Category
Mr. Uday Chitale, Chairman Independent Director
Mr. Ved Prakash Chaturvedi Independent Director
Mr. Murali Sivaraman Independent Director
Mr. Bhargav Dasgupta Managing Director & CEO

Investment Committee

Name of the Member Category
Mr. Suresh Kumar, Chairman Independent Director
Mr. Sandeep Batra Non-Independent Director
Mr. Bhargav Dasgupta Managing Director & CEO
Mr. Vinod Mahajan Chief-Investments
Mr. Gopal Balachandran Chief Financial Officer & Chief Risk Officer
Mr. Prasun Kumar Sarkar Appointed Actuary

Risk Management Committee

Name of the Member Category
Mrs. Lalita D. Gupte, Chairperson Independent Director
Mr. Uday Chitale Independent Director
Mr. Ashvin Parekh Independent Director
Mr. Suresh Kumar Independent Director
Mr. Ved Prakash Chaturvedi Independent Director
Mr. Rakesh Jha Non-independent Director
Mr. Bhargav Dasgupta Managing Director & CEO

Stakeholders Relationship Committee

Name of the Member Category
Mr. Suresh Kumar, Chairman Independent Director
Mr. Ved Prakash Chaturvedi Independent Director
Mr. Bhargav Dasgupta Managing Director & CEO
Mr. Sanjeev Mantri Executive Director

Strategy Committee

Name of the Member Category
Mr. Uday Chitale, Chairman Independent Director
Mr. Ashvin Parekh Independent Director
Mr. Rakesh Jha Non-independent Director
Mr. Bhargav Dasgupta Managing Director & CEO

Shareholding Pattern

This section contains links to Shareholding Pattern

FY2023
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Policies of the Company

This section contains Policies of the Company

Details of Debenture Trustee

Debenture Trustees

Axis Trustee Services Limited
2nd Floor, Wadia International Center,
Pandurang Budhkar Marg,
Worli, Mumbai 400025

Notice of AGMs/EGMs/Postal Ballot

This section contains Notice of AGMs/EGMs/Postal Ballot

AGMs

FY2022
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EGMs

FY2017
Select Year:

Postal Ballot

FY2023
Select Year:

Restriction on Transfer of Physical Shares

Notice to Physical Shareholders

This section contains Forms for Physical Shareholders pursuant to SEBI Circular dated November 3, 2021 and January 25, 2022.

Contact Us

For investor grievances, please contact:
Ms. Shobha Anand
Registrar & Transfer Agent (RTA)

KFin Technologies Limited
Selenium Tower B,
Plot 31 & 32,
Financial District, Nanakramguda, Serilingampally Mandal,
Hyderabad - 500 032, Telangana.

Vikas Mehra
Company Secretary

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

Bulletin Board

Forever driving us and guiding us towards progress is a team that is fortified by exemplary leadership, clear focus on the goals and tireless perseverance.

Analyst / Investor Meetings

This section contains the intimation to the stock exchange with respect to Investor Meetings held

FY2023
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Corporate Presentation

This section contains Corporate Presentations

FY2023
Select Year:

Exchange Intimation

This section contains Exchange Intimation

FY2023
Select Year:

Scheme of Arrangement

This section contains Scheme of Arrangement parameters.

Contact Us

For investor grievances, please contact:
Vikas Mehra
Company Secretary

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

Analysts and investors can contact:
Sarvesh Agrawal
Investor Relations

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

Media Release

This section shows media releases

Download and view ICICI Lombard General Insurance Company’s business and financial details

Media Release

This section contains Media Release

FY2023
Select Year:

Contact Us

For media queries, please contact:
Sheena Kapoor
Corporate Communication

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

For investor grievances, please contact:
Vikas Mehra
Company Secretary

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

Unpaid / Unclaimed Dividend

Unpaid / Unclaimed Dividend

Unclaimed Dividend on Shares and Principal / Interest on ICICI Lombard Debentures

Followling details can be searched:
  • Unpaid/Unclaimed dividend of ICICI Lombard GIC Ltd.
  • Unclaimed Principal/Interest amount of debentures issued by ICICI Lombard GIC Ltd.
  • List of shareholders w.r.t transfer of shares to IEPF.

Select any of the below options to search details

Please enter Folio No.
No records found
Dpid Folio/Clid Name Warrant No Total_Shares Dividend Year Net Amount Micr No Bank Address-1 Address-2 Address-3 Address-4 Pincode Due date for transfer to IEPF
In case of NSDL:

16 digit alpha numbric DPID Client ID starting with "IN" without any spaces. e.g In case your DPID is IN123456 and Client ID is 78901234, then please enter IN12345678901234

In case of CDSL:

16 digit numeric ID without any spaces e.g 1234567890123456

Note:

email id : investor

Contact Us

The details of Nodal/Deputy Nodal officer of the Company for coordination with the IEPF authority are :
Vikas Mehra
Company Secretary

Nodal Officer

Akshay Parekh
Manager-Finance & Accounts, Secretarial

Deputy Nodal Officer

Contact Us

Contact Us

Analysts and investors can contact:
Sarvesh Agrawal
Investor Relations

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

For investor grievances, please contact:
Vikas Mehra
Company Secretary

ICICI Lombard General Insurance Company Limited
ICICI Lombard House,
414, Veer Savarkar Marg, Prabhadevi,
Mumbai 400025

Investor FAQs

General Information

Name of the Company

ICICI Lombard General Insurance Company Limited
CIN: L67200MH2000PLC129408
BSE Scrip code: 540716
NSE Scrip code: ICICIGI
ISIN: INE765G01017
Registered Office address: ICICI Lombard House, 414 Veer Savarkar Marg, Near Siddhivinayak Temple, Prabhadevi, Mumbai – 400025

Who are Registrar and Share transfer Agent (RTA) of the Company?

For Equity Shares
KFin Technologies Private Limited

For Debentures
Link Intime India Private Limited

Whom can I contact in RTA for Equity shares? For general queries pertaining to equity shares:

Ms. Shobha Anand
KFin Technologies Private Limited
Selenium Tower B, Plot 31-32,
Financial District, Serilingampally Mandal, Hyderabad 500 032, India.
Email: einward.ris@kfintech.com


For receiving Annual Report/Notices/Any other document thereof:

Ms. Vikas Mehra
Company Secretary
Address: ICICI Lombard House, 414,
Veer Savarkar Marg, Near Siddhivinayak Temple, Prabhadevi, Mumbai - 400025
Email: investors@icicilombard.com

Fit & Proper criteria

1. Do I need to submit Fit & Proper criteria if I buy/intend to buy equity shares of more than 1% but less than 5% of the paid up equity share of the Company?

Every person who intends to acquire or make an arrangement or agreement for acquisition of equity shares amounting to more than 1% but less than 5% of the paid up equity share capital of the Company will be required to submit a self-certification for compliance with "Fit & Proper" criteria with the Company.

2. What is required to be done if I buy/intend to buy equity shares increasing to more than 5% or 10% of the paid up equity share of the Company or voting rights of the Company?

Every person who intends to acquire or make an arrangement or agreement for acquisition which will/ is likely to result in (i) the aggregate holding of such person, his relatives, associate enterprises and persons acting in concert, increasing to 5% or more of the paid up equity share capital of the Company or entitles him to exercise 5% or more of the total voting rights of the Company, or (ii) the aggregate holding of such person along with the persons acting in concert, increasing to in excess of 10% of the paid up equity share capital or voting rights of the Company, each such acquisition shall be subject to the prior approval of the IRDAI in accordance with the Guidelines.

3. Where can I find “Fit & Proper” certification format?

The “Fit & Proper” criteria along with certification format is hosted on the website of the Company and can be accessed through Fit & Proper criteria.

4. What is the procedure to submit self-certification?

A self-certification for compliance with "Fit & Proper" criteria shall be filed with the Company in format as provided on the website of the Company at www.icicilombard.com/investor-relations along with the certified true copy of the document authorising the purchaser/acquirer authorised to purchase/ acquire the shares. The purchaser/ acquirer shall submit the self- certification for “Fit & Proper” criteria through email (investors@icicilombard.com) and send a physical copy (The Company Secretary, ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai-400 025). Such self certification shall be required to be filed each time when a purchaser/ acquirer intends to purchase/ acquire equity shares of 1% or more but less than 5% of the paid-up equity share capital of the Company.

Shares

Dematerialization of shares

1. What is Dematerialization of shares?

Dematerialization (or demat) is the process of converting shares held in physical form into electronic form. Under this process, the shares held by the shareholder in physical form are converted into an equal number of shares in electronic form and credited into the shareholder's demat account maintained by him with his Depository Participant (DP).

2. What are the benefits of Dematerialization?

Shares held in demat form have several benefits and helps in eliminating many problems that shareholders face while dealing with shares. Holding shares in demat form minimizes paperwork that is involved with the ownership of shares. It facilitates faster transactions and makes trade of securities extremely convenient. There are a wide range of benefits associated with holding securities in dematerialization form such as:-

  • Facilitates buying / selling of shares through stock exchanges
  • The risks pertaining to physical certificates like loss, theft, forgery and damage are eliminated completely with a demat account.
  • The lack of paperwork enables quicker transactions and higher efficiency in trading including immediate transfer of shares and faster settlement cycle.
  • Ease in portfolio monitoring

3. How do I demat my shares?

Shareholders are requested to approach any Depository Participant having registration with SEBI to open a Demat account
You may visit website of the Depositories viz. NSDL or CDSL for understanding about the demat procedure:
NSDL website: https://nsdl.co.in/faqs/faq.php (dematerialisation)
CDSL website: https://www.cdslindia.com/investors/open-demat.aspx

4. Whom should I inform the change in my address, bank account details etc. in respect of shares held in demat form?

As your demat account is maintained by your Depository Participant (DP), all request/communication regarding change in address, bank account details, ECS mandate, registration of nomination etc. should be addressed to your DP directly

5. I hold Company’s shares in physical form. How do I transfer or sell these shares?

Pursuant to SEBI circular dated December 3, 2018 transfer of shares in physical form is restricted effective from March 31, 2019 except in case of transmission and transposition. The shares can be sold and transferred only once the shares are dematerialized.

6. Do I need to raise dematerialization request for availing investor service in case my holding is in physical form?

Pursuant to SEBI Circular dated January 25, 2022, all listed companies shall issue the securities in dematerialized form while processing the following service request:

  1. Issue of duplicate securities certificate
  2. Claim from Unclaimed suspense account
  3. Renewal/Exchange of securities certificate
  4. Endorsement
  5. Sub-division/Splitting of securities certificate
  6. Consolidation of securities certificate/folios
  7. Transmission
  8. Transposition
In case you are holder of physical securities, please submit duly filled Form ISR-4 and for the above services from c to h, you are also required to provide original securities certificate(s) in order to enable RTA to process your service request.
Our RTA will thereafter issue a “Letter of Confirmation” in lieu of physical securities certificate(s) within 30 days of receipt of service request by them. Letter of Confirmation will be valid for 120 days within which the securities holder/claimant is required to make a request along with the original letter or a copy of email with e-signature and/or digital signature, to the Depository Participant (“DP”).

 

7. What happens in case demat request is not raised within the aforesaid timelines?

In case of failure to submit demat request, RTA will credit the securities to the Suspense Escrow Demat Account of the Company.

Share Certificate(s)

1. I have lost/misplaced my share certificate(s), what are the steps that I should take to obtain duplicate share certificate(s)?

Please inform our RTA immediately about the loss of share certificate(s). Kindly quote your folio number and, if available, details of share certificate(s). If you hold shares jointly, then all the joint holders are required to sign the intimation letter.
You are requested to submit the following documents for obtaining duplicate share certificate:

  1. Copy of FIR including e-FIR/Police complaint/Court injunction order/copy of plaint (where the suit filed has been accepted by the Court and Suit No. has been given), necessarily having details of the securities, folio number, distinctive number range and certificate numbers. The said requirement is applicable only if the value of securities as on the date of submission of application, along with complete documentation, exceeds ₹ 5 Lakhs.
    Provided that an overseas shareholder, in lieu of FIR, shall be permitted to provide self-declaration of the security certificates lost/misplaced/stolen which shall be duly notarized/ apostilled /attested by the Indian Consulate / Embassy in their country of residence, along with self-attested copies of valid passport and overseas address proof.
  2. Affidavit and Indemnity bond in the prescribed format with no requirement of surety;
  3. In case of non-availability of Certificate Nos./Distinctive Nos./Folio Nos., you are requested to raise the written request to our RTA. Thereafter, our RTA shall provide the said details if the signature and the address of the shareholder matches with the records of RTA/the Company. Further, in case the signature and/or the address do not match, please comply with the KYC procedure and then only the details of the securities shall be provided to the shareholder by the RTA/the Company
SEBI, vide its Circular dated January 25, 2022, has mandated all listed companies to issue securities in dematerialized form only while processing the service request for issuance of duplicate share certificate.

 

2. I want to change the order of names of joint holders appearing on the share certificate(s)?

Please submit a request letter duly signed by all the joint holders along with self-attested copy of their PAN Card and original share certificate(s) to our RTA for change in the order of names.

3. What action should I take if I retrieve the original share certificate(s), which I had reported to the Company to be lost?

Please surrender the original share certificate(s) to our RTA immediately, if duplicate share certificates have been issued. However, if the original share certificates are found before you comply with the procedure for obtaining duplicate share certificate(s), please inform our RTA immediately.

Nomination for shares

1. What is nomination facility?

Nomination refers to the act of nominating a person in whom the shares would vest in the event of unfortunate death of the nominator (shareholder).

2. Can a nomination once made be changed?

A nomination once made may be varied or cancelled by submitting duly filled & signed Form SH-14 and Form ISR-3 (required only for cancellation of nomination) to our RTA in case of securities held in physical form. Further for shares held in demat form, the same is required to be submitted to Depository Participant with whom you have a demat account.

3. How do I make a nomination with regard to my shareholding?

If you hold shares in physical form, details of nomination shall be furnished to our RTA in hard copy or through electronic mode with e-signature* in the following manner:
Either of the following,

  1. Nomination through Form SH-13, available on the website of the Company and RTA, or
  2. ‘Declaration to Opt-out’ as per Form ISR-3, available on the website of the Company and RTA. If you hold shares in demat form, your nomination has to be registered with the Depository Participant with whom you have a demat account.
*The holder/claimant may approach any of the empanelled eSign Service provider, details of which are available on the website of Controller of Certifying Authorities (CCA), Ministry of Communications and Information Technology (https://cca.gov.in/) for the purpose of obtaining an e-sign.

 

4. What is the procedure for getting the shares held in single name having nomination to be transmitted in favour of the Nominee?

In case securities are held in physical form:
The Nominee will have to submit a request letter to our RTA along with copy of death certificate of the deceased shareholder duly attested by Notary Public or by Gazetted Officer, copy of valid proof of address duly attested by Notary Public or Gazetted Officer, self-attested copy of PAN card and original share certificate(s).
In case securities are held in demat form:
Request you to approach to Depository Participant (“DP”) with whom you have demat account.

Transfer/Transmission

1. How does transfer takes place in case of physical shares?

Pursuant to SEBI circular dated December 3, 2018, transfer of shares in physical form is restricted effective from March 31, 2019 except in case of transmission and transposition. The shares can be sold and transferred only once the shares are dematerialized.

2. How transmission is carried out when securities are held in Physical mode?

  1. a. where the securities are held in single name with a nominee, following documents shall be submitted:
    • duly signed transmission request form by the nominee;
    • original or copy of death certificate duly attested by the nominee subject to verification with the original or copy of death certificate duly attested by a notary public or by a Gazetted Officer;
    • self-attested copy of PAN card of the nominee, issued by the Income Tax Department
    • Original Share Certificates
  2. b. where the securities are held in single name without a nominee, following documents shall be submitted:
    • a notarized affidavit from all legal heir(s) made on non-judicial stamp paper of appropriate value, to the effect of identification and claim of legal ownership to the securities.
      Provided that in case the legal heir(s)/claimant(s) are named in the Succession Certificate or Probate of Will or Will or Letter of Administration as may be applicable in terms of Indian Succession Act, 1925 (39 of 1925) or Legal Heirship Certificate or its equivalent certificate issued by a competent Government Authority, an affidavit from such legal heir(s)/claimant(s) alone shall be sufficient;
    • duly signed transmission request form by the legal heir(s)/claimant(s);
    • original death certificate or copy of death certificate attested by the legal heir(s)/claimant(s) subject to verification with the original or copy of death certificate duly attested by a notary public or by a Gazetted Officer;
    • self-attested copy of the PAN card of the legal heir(s)/claimant(s), issued by the Income Tax Department;
    • a copy of Succession Certificate or Probate of Will or Will or Letter of Administration or Court Decree as may be applicable in terms of Indian Succession Act, 1925 (39 of 1925) or Legal Heirship Certificate or its equivalent certificate issued by a competent Government Authority, attested by the legal heir(s)/claimant(s) subject to verification with the original or duly attested by a notary public or by a Gazetted Officer;
      Provided that in a case where a copy of Will or a Legal Heirship Certificate or its equivalent certificate issued by a competent Government Authority is submitted, the same shall be accompanied with a notarized indemnity bond from the legal heir(s) /claimant(s) to whom the securities are transmitted, in the format specified by the Board;
      Provided further that in a case where a copy of Legal Heirship Certificate or its equivalent certificate issued by a competent Government Authority is submitted, the same shall also be accompanied with a No Objection from all non-claimants, stating that they have relinquished their rights to the claim for transmission of securities;
    • for cases where value of securities is upto rupees five lakhs per listed entity in case of securities held in physical mode, and upto rupees fifteen lakhs per beneficial owner in case of securities held in dematerialized mode, as on date of application, and where the documents mentioned in para (e) are not available, the legal heir(s) /claimant(s) may submit the following documents:
      1. no objection certificate from all legal heir(s) stating that they do not object to such transmission or copy of family settlement deed executed by all the legal heirs duly attested by a notary public or by a Gazetted Officer; and
      2. a notarized indemnity bond made on non-judicial stamp paper of appropriate value, indemnifying the Share Transfer Agent/ listed entity, in the format specified by the Board;
        Provided that the listed entity may, at its discretion, enhance the value of securities from the threshold limit of rupees five lakhs, in case of securities held in physical mode.
    • Additional Documents in case claimant is a minor
      • Copy of Birth Certificate
      • KYC Documents of the Guardian The claimant is also required to submit Form ISR-4 and documents required thereof, available on the website of the Company and RTA. Thereafter, submit a request for dematerialization of securities within 120 days of receiving “Letter of Confirmation” from RTA, to the Depository Participant (“DP”). In case of failure, RTA will credit the securities to the Suspense Escrow Demat Account of the Company.

     

    What is the meaning of ‘Transmission cum Demat’?

    Transmission cum Demat is a very useful facility when one of the joint holders mentioned in securities certificate (held in physical form) has died and remaining holder(s) wish to have the securities transmitted in their name in demat form. Using this facility the twin objectives of deletion of name of one of the deceased joint holders and dematerialization of securities can be achieved in a single step.

    What happens in case the legal heir(s) cannot trace the share certificate(s)?

    The legal heir(s) may apply to the Company for issuance of duplicate share certificate(s) along with their request for transmission of shares. In addition to submission of documents prescribed for transmission of share(s), legal heir(s) is / are required to follow the procedure for issue of duplicate share certificate(s).

    How do the surviving shareholder(s) get the shares in their names in the event of death of joint holder?

    In such a case, the securities would be transmitted to the surviving holder(s), irrespective of the nomination. For example, if the account is in the joint names of Mr. A, Mr. B and Mrs. C, in the event of the death of Mr. B, the securities will be transmitted to surviving holders that is, Mr. A and Mrs. C. The surviving holder(s) would need to submit the following documents to the DP:

    1. Duly filled in Transmission Form.
    2. Copy of the death certificate.

    After verifying the above documents and satisfying himself, the DP will transmit the securities to the surviving holder(s) account and will close the account of the deceased.

Dividend

1. How can I receive dividend electronically?

If you hold shares in physical form, please submit duly executed Bank Mandate Form to our RTA, along with cancelled cheque leaf / attested copy of bank statement bearing the name of the shareholder and self-attested copy of PAN card of all the shareholder for updation of bank account details. If you hold shares in demat form, you have to approach the Depository Participant with whom you have a demat account for updation of bank account details.

2. The validity of dividend warrant(s)/demand draft(s) have expired. What action am I required to take?

Shareholder(s) who have not encashed their dividend warrant(s)/demand draft(s) within the validity period i.e. three months from the date of warrant/DD may send request letter to our RTA enclosing the original dividend warrant(s)/demand draft(s).
As per SEBI circular dated April 20, 2018, the un-encashed dividend can be remitted by electronic transfer only. Hence, shareholders are advised to also submit duly executed Bank Mandate Form to our RTA along with cancelled cheque leaf / attested copy of bank statement bearing the name of the shareholder(s) and self-attested copy of -PAN card of all the shareholder for updation of bank details for payment of unencashed dividend.

3. Where can the status of unclaimed dividend not transferred to IEPF account be verified?

The Company has uploaded the details of unpaid and unclaimed dividend amounts lying with the Company on its website (https://www.icicilombard.com/investor-relations) , which can be accessed by the shareholders.

Investor Education and Protection Fund

1. What happens to a dividend if not claimed within 7 years and the shares on which such dividend is not claimed?

Dividend lying in the Unpaid Dividend Account which remains unclaimed for a period of seven years is required to be transferred to the Investor Education and Protection Fund (IEPF). To ensure maximum disbursement of unclaimed dividend, the Company is sending reminders to the concerned shareholders from time to time, before transfer of unclaimed dividend to IEPF.
The Company requests the concerned shareholders to lodge the claim with RTA for unpaid dividend amounts.
The unclaimed dividend for FY2010-11 has been transferred to IEPF.Pursuant to the provisions of Section 124 of the Companies Act, 2013, all shares in respect of which dividend has not been claimed for seven consecutive years or more shall be transferred by the Company to IEPF.

2. What is the process to claim the dividend and shares which have been transferred to IEPF?

Pursuant to Section 124(6) and Section 125(4) of the Companies Act, 2013, entitles a claimant to claim the shares and dividend which have been transferred to IEPF. The procedure for claim is detailed below:

  • Download Form IEPF-5 from the website of IEPF (http://www.iepf.gov.in) for filing the claim for refund. Read the instructions provided on the website/instruction kit along with the e-form carefully before filling the form.
  • After filing the form, save the same on your computer/laptop and submit the duly filled form by following the instructions given in the upload link on the website. On successful uploading, an acknowledgement will be generated indicating the SRN. Please note the SRN for future tracking of the form.
  • Take a printout of the duly filled IEPF-5 and the acknowledgement issued after uploading the form.
  • Submit the hard copy of Form IEPF-5, duly signed alongwith the copy of acknowledgement and the following documents to Nodal Officer (IEPF) of the Company at its registered office in an envelope marked “Claim for refund from IEPF Authority

Process to be followed after filling the form :
  1. Claimant has to send the attachments prescribed below to Nodal Officer (IEPF) of the company at its registered office in an envelope marked “claim for refund from IEPF Authority” for initiating the verification for claim:
    1. Print out of duly filled and uploaded claim form IEPF-5; with claimant signature and if joint holders are involved than the Form should be signed by all the joint holders
    2. Copy of acknowledgement generated after uploading the claim Form IEPF-5
    3. Indemnity Bond (original) with claimant signature to be executed :
      • On a non-judicial Stamp Paper of the value as prescribed under the Stamp Act (According to State) if the amount of the claim is ? 10,000 or more. Please ensure to enter date, place and Signature of claimant and witness
      • On a plain paper if the amount claimed does not exceed ? 10,000
      • In case of refund of shares, on a non-judicial Stamp Paper of the value as prescribed under the Stamp Act.
    4. Advance Stamped receipt (original) with signature of claimant and two witnesses.
    5. In case of refund of matured deposit or debenture, or bonds, or where shares (in physical form) are claimed original certificate thereto
    6. Copy of Aadhaar Card of the claimant and if joint holders are there, Copy of Aadhar card of all the joint holders
    7. Proof of entitlement (certificate of share/interest warrant/dividend warrant, Application No. etc.)
    8. Original Cancelled Cheque leaf
    9. Copy of Passport, OCI and PIO card in case of foreigners and NRI
    10. Copy of PAN Card (mandatory in case of claim for shares)
    11. Client Master List of Demat A/c of the claimant
    12. In case any Joint holder is deceased, Copy of Death certificate to be attached.
    13. Other optional documents, (if any)
  2. Remember that submission of documents to the Company is necessary to initiate the refund process
  3. Claim forms completed in all aspects will be verified by the Company and a verification report will be submitted to IEPF Authority.
  4. Basis the same, in respect of approved applications:
    • Dividend amount claimed will be transferred by IEPF Authority to bank account provided by the claimant
    • Shares claimed will be credited to the demat account of the claimant by IEPF Authority

Others

1. I want to register/update my email address for getting communications from the Company such as notice of AGM, Annual Report and Dividend intimation advice in electronic mode?

For shares held in physical form, please submit a request letter duly signed by the first holder to our RTA for registration/updation of email id. Please quote your folio number. For shares held in demat form, please update the email id with your depository participant.

2. What is the procedure to register PAN details with the Company?

If you hold shares in physical form, please submit a request letter to our RTA quoting the folio number and accompanied by self-attested copy of PAN card of all the joint holders.
If you hold shares in demat form, you have to approach the Depository Participant with whom you have a demat account for registration of PAN details.

Shareholders' Grievance Redressal Mechanism

Grievances:

The escalation matrix for complaints relating to the securities of the Company is as provided below:

Level 1: Mr.Ramu
KFin Technologies Private Limited
Address: KFin Technologies Private Limited, Unit of ICICI Lombard General Insurance Company Limited, Selenium Tower B, Plot 31-32, Gachibowli, Financial District Nanakramguda, Hyderabad - 500 032
Phone: 040-6716-1566
E-mail: einward.ris@kfintech.com


Level 2: In the event, the grievance(s) is not resolved within 3 working days of its submission along with all requisite documents or the investor is not satisfied with the resolution provided, he/ she can forward his/her complaint to the Deputy Nodal Officer.

Mr. Akshay Parekh
Deputy Nodal Officer
Address: ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhivinayak Temple, Prabhadevi, Mumbai- 400025
Phone: 022-6196-1222
E-mail: investors@icicilombard.com

Level 3: In case of non-redressal of the complaint to the investor’s satisfaction, within a reasonable time frame, the investor may approach to Nodal Officer.

Mr. Vikas Mehra
Nodal Officer
Address: ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhivinayak Temple, Prabhadevi, Mumbai- 400025
Phone: 022-6196-1100
E-mail: investors@icicilombard.com

Environmental, Social & Governance

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Policy on Environment Management

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ESG Report

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Integrated Reporting

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Business Responsibility and Sustainability Reporting

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