| "This service entails immediate and prompt assistance in addressing mechanical, electrical, and logistical issues during a car breakdown that leaves you stranded on the road." |
Why is it important to opt for road side assistance?
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With round-the-clock service that is just a call away, road side assistance offers you and your family utmost peace of mind. |
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- Handle complicated repairs
Often, complicated car repairs may be beyond our comprehension. Road side assistance arranges for professional assistance to address such issues. |
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Road side assistance provides the much needed support in physically tackling issues like moving the damaged vehicle. |
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What Are The Facilities under Road Side Assistance?
- Towing in case of breakage or accident
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Technician visit
In case you are unsure of the issue at hand, you can call for a car technician to examine the fault and set it right.
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Flat tyre change
An onsite technician can be arranged at a short notice to replace a flat tyre or to fix the flat tyre by taking it to the nearest garage. |
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Troubleshooting battery issue
A car with a dead battery is an ordeal that no driver wants to experience. Roadside assistance provides you with a facility to jump-start your battery or at least arrange for a service battery. |
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Fuel refilling
In an eventuality where you unexpectedly run out of fuel, roadside assistance comes to your aid by refilling your car with enough fuel to let you reach the nearest gas station. |
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Key solution
Losing your car keys is perhaps worse than locking them inside the car. Or, is it the other way round? In either case, you remain vexed. In such contingencies, roadside assistance can offer professional support to arrange to pickup and deliver spare keys or unlock your car. |
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Phone assistance
Road side assistance puts you a phone call away from expert advice on tackling minor technical car issues. Customer care executives can not only guide you on phone but also offer relevant information like the directions to the nearest garage, nearest hospital, etc. |
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Cab service
Roadside assistance seamlessly coordinates with the closest rental cab companies to arrange a cab for you and the other stranded passengers. While a tow truck would take care of your car, you may reach your desired destination without any hassle. |
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Hotel accommodation arrangements
In case your car being immobilized due to accident or breakage Insurance Company may facilitate arrangement for hotel accommodation in a place near the place of breakdown /accident. |
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Message relay in case of accident or breakdown
Being unable to inform your family and friends about your whereabouts can be disturbing. Insurance company fills in and relays your messages to them as per your request. |
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Legal advisor referral
Getting prompt advice from lawyers after meeting with a road accident can ease your legal troubles. Insurance company may connect you to the experts and professionals.
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How Can One Avail road Side assistance?
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Independent agencies and car manufacturers are few of the entities that offer roadside assistance to car owners in India. You may also avail this facility as an additional cover under a comprehensive car insurance policy. |
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How much does road Side assistance cost?
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Road side assistance may be available for a nominal yearly fee. While the cost of providing above services is borne by the company, the actual cost of repairs or other expenses incurred is borne by you.
Travel smartly. Always keep the roadside assistance number handy! |
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Disclaimer: Insurance Awareness initiative. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Prabhadevi, Mumbai - 400025. IRDA Reg. No. 115. Toll Free 1800 2666 Fax no - 022 61961323. Email us at customersupport@icicilombard.comVisit www.icicilombard.com CIN: (U67200MH2000PLC129408). EC014AA1827IA
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