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ICICI Lombard Complete Health Insurance

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We’re with you in the fight against COVID-19 know more
  • Home Care Treatment Covered
  • Reduced Waiting Period
  • No effect on Additional Sum Insured
  • Claims Served on Priority
  • Digital Claims
  • Dedicated Helpline

ICICI Lombard Complete Health Insurance

Policy duration:

Adult(s): 0 | Kid(s): 0 Edit

Congratulations. You have been provided flat 5% online exclusive discount. Know more

Select an ideal plan

What is sum insured (SI)?

It is the maximum amount that you can claim under your policy (in a particular policy year) for hospitalisation.

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Choose an optimal plan.

iHealth

7 Covers

Total Premium

` 0

Including 18% GST

5% discount applied

You Save: `600

Health Shield Plus

12 Covers

Total Premium

` 0

Including 18% GST

5% discount applied

You Save: `869

Health Elite Plus

14 Covers

Total Premium

` 0

Including 18% GST

5% discount applied

You Save: `600

Speak to our advisers on video call, who help 10,000+ customers pick their health plan every year.

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Get cashless hospitalisation and discharge authorisation in just 60 minutes^.

^Turnaround time of 60 minutes is from the time of receipt of complete documents, on best effort basis in Covid-19 times.

BeFit Rider
` 299
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BeFit Rider
` 297

Out Patient Treatment is already added in your plan. Do you want to continue with Befit for some additional benefits

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Optional Covers Added

Benefits Covered

  • In Patient Treatment
  • Day Care Treatment
  • AYUSH Treatment
  • Pre & Post Hospitalization
  • Emergency Services
  • Reset Benefit
  • Wellness Program
  • Additional Sum Insured Protector
  • Unlimited Reset benefit
  • Air Ambulance Cover
  • Domiciliary hospitalisation
  • Donor Expenses
  • Emergency Services
  • OPD + Maternity benefits
  • Claim Protector
  • Claim Protector
  • Sum Insured Protector
  • Sum Insured Protector
  • World Wide Cover
  • World Wide Cover
  • OPD + Maternity benefits
  • Hospital Daily Cash + Convalescence Benefit
  • Hospital Daily Cash + Convalescence Benefit
  • Nursing at Home + Compassionate Visit
  • Super No Claim Bonus
 

COVID-19 related benefits:

  • High Priority for Claims

    We settle COVID-19 claims and cases with similar symptoms on high priority.

  • Dedicated Helpline

    You can call us on 04066274205 for any COVID-19 queries from 9 AM to 6 PM, and our health assistance team will help you out.

  • Home Healthcare Treatment Covered

    If you want to avoid the hospital during the COVID-19 crisis and undergo any active treatment at home, we will facilitate home healthcare treatment for you on cashless basis. This benefit is valid up to March 31, 2022.

  • Digital Reimbursement Claims

    Due to the COVID-19 pandemic and consequent lockdown, we are processing all claims using scanned documents for your convenience. You will have to send the hard copies later once the lockdown is lifted.

  • No effect on Additional Sum Insured on Renewal

    Your Additional Sum Insured (i.e. 10% of Annual Sum Insured), provided on renewal for every claim-free year, remains intact in the policy if you claim for COVID-19. This benefit is valid up to March 31, 2022.

  • Reduced Waiting Period for COVID-19 claims

    We have reduced the initial waiting period to 15 days for in patient COVID-19 claims. A waiting period of 30 days will be applicable for all other non-accidental hospitalisations. This benefit is valid up to March 31, 2022.

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Benefits Covered ()

  • In Patient Treatment

    Medical treatment for an injury/illness wherein you need to be admitted and stay in the hospital... for more than 24 hours

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  • In Patient AYUSH hospitalisation

    Medical expenses for alternative treatments are paid to you if you're admitted as an in-patient ... in any government hospital.

    Key Inclusions: Alternative Treatments such as Ayurveda, Yoga and Naturotherapy, Unani, Siddha, and Homeopathy.

    view more
  • Emergency Ambulance

    The insured person is transported in an ambulance to the nearest hospital during an emergency.... For such a service, you can claim reimbursement up to Rs. 1,500 per hospitalisation.

    Key Exclusions:
    1. OPD (Out-Patient) Treatment
    2. Emergency condition that is not certified by a medical practitioner.

    view more
  • Wellness Program

    Earn reward points for healthy behaviour by participating in activities through wellness services... List of fitness activities: Gym, yoga, marathon, cyclothon, swimathon.

    Key Inclusions:
    1. Manage and Track your health
    2. Disease Management Services
    3. Medical Concierge Services
    4. Affinity to Wellness Redemption of Wellness points: Each point is equal to `0.25. The wellness points can be forwarded for maximum 3 years, provided that the policy is renewed continuously for next 3 years.

    view more
  • Day Care Treatment

    Day care treatments are a total of 150 surgeries or medical treatments undertaken in a hospital as an in-patient wherein you can be admitted for less than 24 hours, to make a claim on treatment expenses. Refer to the policy wordings for the entire list of 150 procedures.

    Key Exclusions: OPD (Out-Patient) Treatment.

    view more
  • Pre & Post Hospitalization

    You can claim on medical expenses that are incurred 30 days before being hospitalised and 60 days after being hospitalised.

    view more
  • Reset Benefit

    If your Sum Insured is insufficient because of a claim during the policy period, we reset up to ... 100% of your Sum Insured amount. You don't have to worry about exhaustion of Sum Insured during a policy year.

    Key Exclusions: Claim can't be made twice on the same illness during the policy year.

    view more

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ICICI Lombard Advantage

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Healthcare providers

Get answers to common queries about complete health insurance

  • GENERAL
  • COVER
  • PREMIUM
  • CLAIMS
  • POLICY

What do you mean by annual sum insured?

The annual (basic) sum insured is the maximum amount that an insurance company will pay you, according to the insurance contract, in the event of a claim.

What do you mean by waiting period?

The duration only after which a claim can be made is called the waiting period. 

If I increase my policy Sum Insured at the time of renewal, do any waiting periods apply?

Yes, waiting periods will be applicable afresh in relation to the amount by which the Sum Insured has been enhanced.

What do you mean by pre-existing disease?

Any condition, aliment or injury or related condition(s), for which you had signs or symptoms and/or were diagnosed and/or received medical advice/treatment within 48/24* months prior to the first policy with the insurance company is called a pre-existing disease. (*as per selected plan) 

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What are the covers offered under Basic Hospitalisation?

It refers to payment of the in-patient hospitalisation expenses such as boarding and nursing expenses, intensive care unit charges, surgeon’s/doctor’s fee, anesthesia, blood, oxygen, operation theatre charges etc. that you would incur during hospitalisation for a minimum period of 24 consecutive hours.
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What are the covers offered under Day Care Surgeries/Treatments?

It refers to payment of the Medical Expenses that you would incur while undergoing Specified Day Care Procedures/Treatment (as mentioned in the Day Care Surgeries list), which require less than 24 hours hospitalisation.
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What are the covers offered under Pre and Post Hospitalisation Expenses?

It refers to payment of the Medical Expenses that you might incur immediately 30 days before and 60 days after hospitalisation.
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What are the covers offered under Critical Illness?

It refers to payment of a fixed amount (up to Sum Insured) upon diagnosis of covered major illnesses and mentioned medical procedures.

Covers offered under critical illness/medical procedures are Cancer, Coronary, Artery By-pass graft surgery, Myocardial Infarction (Heart Attack), End Stage Renal Failure, Major Organ Transplant, Stroke, Paralysis, Heart Valve Replacement Surgery and Kidney failure.

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What parameters are considered for calculating the premium?

Cover opted (Individual / Floater)
Age of senior most member
Sum Insured selected
Sub limit (if selected)
Optional covers (add-ons chosen)
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What is the procedure for reimbursement settlement?

All the claims have to be intimated 48 hours prior to hospitalisation and within 24 hours post admission in case of emergency

• Intimate claim by sending SMS 'HEALTHCLAIM' to 575758 (charge – 3 per SMS) or calling our toll free number 18002666 or email us at ihealthcare@icicilombard.com
• Send your duly filled (and signed by you as well as your treating doctor) claim form and required documents to us
• We will review your claim request (as per policy terms and conditions)
• On approval, we will settle your claim (as per policy terms and conditions) and reimburse the approved amount to you
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What is the process for claim?

The claim process involves 3 steps
• Claim Intimation
• Claim Processing
• Claim Payment/Closure

Claim can be intimated through various modes:
  • Call Center
  • Walk in
  • E-mail
  • Fax
  • Letter
  • SMS
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What are the steps for cash settlement

Only available at network hospitals. Pre-authorisation request to be made at least 48 hours before a planned hospitalisation and within 24 hours of emergency hospitalisation Steps involved
  • Admission in network hospital
  • Fax the pre-authorisation form along with relevant documents (Investigation reports, Previous consultation papers if any, Cashless ID, Photo ID)
  • We review your claim request (as per policy terms and conditions)
  • On approval, we settle your claim (as per policy terms and conditions) with the hospital after completion of all formalities
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Who should be contacted to make a claim?

The ICICI Lombard claims management team or customer service should be contacted.

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What if I want to renew my health insurance policy after one year?

We will be sending you a renewal notice informing you of the expiry of your health policy via courier.

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What is a Health Card?

A Health Card is a card that you get along with your policy. It is similar to an identity card. This card entitles you to avail cashless hospitalisation at any of our network hospitals.
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How does a Health Card function in case of a 2-year (auto renewal) policy?

In case of a 2-year (auto renewal) policy, you will be issued a single card, which will be valid for the entire policy period. The health card need not be renewed or re-issued during the policy tenure.

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What are the benefits of a health card?

A health card mentions the contact details and the contact numbers of the Third Party Administrator (TPA). In case of a medical emergency, you can call on these numbers for queries, clarifications and for seeking any kind of assistance.

Moreover, you need to display your health card at the time of admission into the hospital.

Arogya Sanjeevni Policy - ICICI Lombard is a standard health insurance policy with a lower sum insured which provides basic health cover with Rs 1 lakh - Rs 5 lakh sum insured.

Please enter below details to take you to Arogya Sanjeevni Plan page

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