File your claim in
a few taps

To raise a claim under Hospitalisation Expenses for Illness and Injury cover, here is what you will need:

• Flight tickets or boarding pass
• Medical records, prescriptions, consultation paper.
• Invoices or payment receipts
• Your bank account details where we can send the claim amount (in case you’ve already paid for the treatment)

Before filing a claim for Common Carrier Delay, keep these handy:

• Bank account details where you want to receive the claim amount
• Flight tickets or boarding pass.
• Confirmation of delay with reason from airline.

Here is what you will need if you need to raise a claim under Missed Connecting Flight cover:

• Initial itinerary/schedule of flights.
• Initial/unused flight ticket with fare.
• Refund/no-show document issued by airline.
• New flight ticket with fare.

Make sure you have these documents ready if you want to file a claim under Delay of Checked In Baggage cover:

• Bank account details
• Flight tickets or boarding pass
• PIR (Property Irregularity Report) - a report issued by the airline when your baggage is delayed or damaged

Keep these handy for your Loss of Baggage and Personal Effects cover-related claim:

• Bank account details where we can send the claim amount
• FIR or police report or police complaint copy.

For Damage to Baggage During Transit cover-related claims, just submit the below documents:

• Photo of the damaged baggage.
• PIR (Property Irregularity Report) - a report issued by the airline/carrier when your baggage is delayed or damaged.

If you lost your passport or international driving licence, make sure you have these ready:

• Bank account details for reimbursement (NEFT).
• FIR or police report or police complaint copy.
• Emergency certificate from overseas embassy.

You will need to submit these key documents in case you have to raise a claim related to Trip Cancellation:

• Initial/unused ticket with fare
• Refund/no show document issued by airline
• New ticket with fare
• Bank account details where we can send the claim amount

You also need to submit some supporting documents for us to know why you had to cancel your trip:

• For medical emergencies, share medical records, prescription, consultation papers.
• In case a family member or a travelling companion has passed away, submit the official document confirming the passing.
• If you’ve lost your passport, please share a copy of the FIR or police report.

For Trip Interruption & Curtailment related claims, help us with these key documents:

• Initial/unused ticket with fare.
• Refund/no-show document issued by airline.
• New ticket with fare.
• Bank account details where we can send the claim amount
• Pre-booked accommodation invoice with refund details or no-show confirmation.

For claims related to Trip Cancellation due to VISA Rejection, you will need to submit these documents:

• Bank account details where we can send the claim amount.
• Initial/unused flight ticket with fare details.
• Initial/unused hotel bookings with cost details.
• Visa appointment and rejection letter.
• Refund or no-show document from the airline.