Home Insurance Claims

• When in an emergency, call us on our 24x7 toll free insurance helpline, 1800 2666, and leave the rest to us
• Provide relevant information, which includes your policy and other details regarding your claim
• We will then authenticate your claim request and escalate it to our claims department
• Once our claims department validates and registers your request, we appoint a surveyor within 48 hours
• You will then need to submit all the relevant documents to the surveyor, after which the surveyor submits the Final Survey Report (FSR), along with the documents, within 7 days
• On receipt of the documents, our claims department processes the claim within 7 days

• Duly completed and signed claim form
• Photocopy of policy
• Copy of FIR
• Final Report from police
• Copy of all invoices, price lists, and repair estimates

Please note that this is an indicative list and some other documents may be required at the time of claim settlement. If you wish to make a claim, download the Home Claim Form