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FASTag transaction history: A complete guide

Checking FASTag history helps manage toll expenses and identify errors. Users can view transactions via banking apps, websites, the NETC portal, SMS alerts or customer support. Regular monitoring ensures financial accuracy and transparency.

  • 29 Apr 2025
  • 6 min read
  • 1 views

FASTag has changed toll payments on Indian roads by eliminating the need for cash transactions and cutting wait times at toll plazas. This digital toll payment method uses Radio Frequency Identification (RFID) technology to take toll charges from a prepaid card instantly.

As a FASTag user, knowing your transaction history is crucial for controlling costs and ensuring accurate toll payments. If you're wondering how do I check FASTag transaction history, read below to get a detailed insight on the steps involved. 

What is a FASTag transaction history?

A FASTag transaction history is a complete record of all actions connected with your FASTag account. It records every toll payment made through your FASTag, giving important information such as:

  • Transaction date and time
  • Name, location and code of the toll station
  • Transaction amount
  • Vehicle license number
  • Vehicle class
  • Transaction ID
  • Transaction status
  • Balance in your FASTag wallet

How to check the FASTag transaction history: Common steps for any bank

Checking your FASTag transaction information is simple. Here's how to check FASTag transactions across different banks and FASTag issuers:

Mobile banking apps

Mobile banking apps enable you to check your FASTag transaction records. Here's how to check transaction history of FASTag through banking apps:

  • Download your bank's mobile app from the Google Play Store or Apple App Store
  • Log in to your account using your credentials
  • Navigate to the FASTag or funds section. Look for "FASTag Recharge" or similar options
  • Enter your car registration number or wallet ID
  • View your transaction log showing all recharges and payments

Online banking portal

Here's how to see FASTag transactions through your bank's website

  • Visit your bank's official website
  • Log in using your credentials
  • Navigate to the FASTag section
  • Access your purchase records
  • View or download your full transaction statement

NETC portal

The National Electronic Toll Collection (NETC) site lets you check your FASTag accounts regardless of your FASTag issuer. Here's how to view FASTag transactions through the NETC portal:

  • Visit the NETC site
  • Log in using your credentials
  • Access your FASTag transaction history

Check by vehicle registration number

You can also check your FASTag transaction history by vehicle number through the following steps:

  • Visit your bank's website or the NETC page
  • Look for an option to search by car number
  • Enter your vehicle's plate number
  • View the transaction history for that car

SMS Alerts

FASTag providers send SMS alerts for each transaction. Check for these alerts on your mobile number to keep track of your recent activities.

Customer Care

If you can't view your transaction information online, you can call your FASTag issuer's customer care service. They can also send your purchase information via SMS or email upon request.

Why monitor your FASTag transaction?

Regularly checking your FASTag transaction information offers several key benefits, such as:

  1. Expense tracking: Monitoring your transaction records lets you track toll costs over time.
  2. Identifying discrepancies: Sometimes, toll plazas might incorrectly charge your FASTag account. Regularly checking your transaction information lets you quickly spot any gaps or suspicious activities.
  3. Account reconciliation: Comparing your FASTag bill with your payment method and bank account helps ensure accuracy in your financial records.
  4. Payment proof: Your FASTag account is proof of payment for toll charges, which can be useful for tax reasons or cost claims.

Benefits of checking FASTag transaction history

Checking your FASTag account online offers several advantages:

  1. Convenience: Access your transaction information anytime, anywhere, without visiting a branch
  2. Transparency: Confirm toll charges and verify payments
  3. Simplified record-keeping: Easily track and plan your toll costs
  4. Easy spending reporting: Streamline spending claims and tax reports

FAQs

  • How often should I check my FASTag transaction history?

You should check your FASTag transaction records at least once a month or more frequently if you frequently travel on highways.

  • Can I download my FASTag transaction information for record-keeping?

Yes, most bank sites and the NETC website allow you to download your FASTag transaction log as a PDF or Excel file.

  • What should I do if I notice a wrong charge in my FASTag transaction history?

If you spot any difference, instantly call your FASTag issuer's customer care service with the transaction information. They will examine and resolve the issue.

Conclusion

With FASTag now required for all four-wheelers across India, it is important to understand how to check your transaction records. Regularly tracking your FASTag transactions ensures transparency, helps budget management and lets you quickly identify and fix any issues.  When driving, ensure legal compliance by using FASTag, following speed limits and carrying essential documents such as your vehicle's Registration Certificate (RC), a valid driving licence and a third-party car insurance policy.

Additionally, opting for a comprehensive car insurance policy provides broader protection against accidents, theft, natural calamities, fire damage and third-party liabilities, ensuring peace of mind on the road.


Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the Insurance industry and products. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.  

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