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Get cashless services at 3500+ network garages

Whether long journeys or tough roads, be assured of assistance when you need it. With our car insurance, you become eligible for cashless services at our 3500+ network garages across the country.

7 reasons to buy ICICI Lombard Car Insurance

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    A dent in your car will not cause a dent in your finances


    Get the Zero Depreciation Cover and avail coverage on replaced parts with no deduction for depreciation

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    Switch to our policy and retain existing benefits


    Transfer your No Claim Bonus from an existing policy, if you haven’t made a claim

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    Get allowance for daily commute when your car is getting repaired


    Our Garage Cash Cover offers you a daily allowance for each day that your car is in the garage

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    If your car breaks down, help will come your way


    Just give us a call and be assured of Road Side Assistance to help with accommodation, minor repairs and more

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    Go on longer drives with lesser worries


    Avail cashless services at 3500+ network garages

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    Get your policy without any delays


    We issue instant policy online, with minimal paperwork

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    Renew your policy with ease


    We have made online policy renewal quick, effortless and convenient


How to Claim Compensation under Third Party Motor Insurance

Read Article

ICICI Lombard offers No Claims Bonus


7 Golden Rules Of Driving

In India, an accident happens every 6 minutes, and a fatality every 10! Here are some rules for safe driving

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Understand Car insurance policy coverage

Your policy covers:

  • Loss or damage to your vehicle against natural calamities - Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.
  • Loss or damage to your vehicle against man-made calamities - Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.
  • Personal Accident Cover - Coverage of ` 2 lakhs for the individual driver of the vehicle while travelling, mounting or dismounting from the car. Optional personal accident covers for co-passengers are also available.
  • Third Party Legal Liability - Protection against legal liability due to accidental damages resulting in the permanent injury or death of a person, and damage caused to the surrounding property.

To understand exactly what all your car insurance policy covers, and be in a much better position to benefit from it, read your Policy Wordings carefully.

Your policy does not cover:

  • Normal wear and tear and general ageing of the vehicle
  • Depreciation or any consequential loss
  • Mechanical/ electrical breakdown
  • Loss/ damage due to war, mutiny or nuclear risk

It’s always a good idea to be aware of what is excluded from your policy, so that you are not disappointed by extra expenses later. So make sure you go through the Car Insurance Policy Wordings carefully.

Check the sum insured offered by your car insurance policy

Each car is insured at a fixed value which is termed as the Insured’s Declared Value (IDV). This sum insured is calculated on the basis of a number of factors. Here’s how it works:

  • IDV is calculated on the basis of the manufacturer's listed selling price of the vehicle plus the listed price of any accessories after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.
  • If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer's listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

  • In case of vehicles fitted with bi-fuel system such as ​petrol/​diesel and CNG/LPG, permitted by the concerned RTO, the CNG/LPG kit fitted to the vehicle is to be insured separately at an additional premium of 4% on the value of such kit. You need to specifically declare this in the proposal form.

Explore our simple, hassle-free claim process

Once you report a claim to us, you can avail a host of benefits:

In case of an unfortunate accident / breakdown, be assured of complete assistance from us to get back on the road, as early as possible.

The first thing you need to do is call our toll free number 1800 2666, and then leave the rest to us.

  • Cashless repair across a wide network of garages to ensure a smooth ride
  • Free pick-up, towing facility and wash benefit at selected garages
  • Loss Assessment Survey of vehicle within 4 hours by dedicated ​Relationship Manager*
  • 6 months quality assurance on all repairs**
  • If the vehicle is serviced in a garage outside the purview of our network, then you can claim reimbursement for the same

*Applicable on claims intimated before 2 PM and not applicable on Sundays and National Holidays
**Subject to maximum usage upto 6,000 km, post such repairs

Click here to view our wide network of garages

In case of an accident, make sure you follow these steps

  • Note the number of the other vehicle involved in the accident, if any
  • Note down the names and contact details of witnesses, if any
  • Contact our toll free number 1800 2666 and get your claim number / reference number
  • The Call Centre Representative will provide you with the details of the documents required for claim processing and also details of our preferred cashless garage
  • File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages

Here’s what happens after you have registered your claim

  • Our Customer Service Manager (C​SM) will contact you within 24 hours of registering the claim
  • You will then need to submit all the required documents to the dealer / C​SM and get them verified with the originals
  • Our C​SM will then get an estimate for the repairs of your vehicle and give spot approval after assessment
  • Payments that need to be borne by us at our preferred garage will be made directly to the garage on completion of the repairs
  • Our C​SM will inform you in case any balance amount has to be paid by you as per the policy terms and conditions

To make your claim settlement process faster and simpler, follow this checklist of documents

Documents Required for Accident Claims

  • Claim Form duly signed*
  • RC copy of the vehicle
  • Driving License copy
  • Policy copy (First two pages)
  • FIR on a case-to-case basis
  • Original Estimate
  • Original Repair Invoice and Payment Receipt (for cashless garage, only repair invoice)

*Stamp required in case of company registered vehicle

Documents Required for Theft Claims

  • Claim Form duly signed*
  • RC copy of the vehicle with all original keys
  • Driving License copy
  • Policy copy
  • Original FIR copy
  • Original Estimate
  • RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated). Form 28 is needed in triplicate, Form 29 and 30 are needed in duplicate.
  • Final report – A No Trace report from the police saying that the vehicle cannot be located

*Stamp required in case of company registered vehicle

Documents Required for Third Party Claims

  • Claim Form duly signed*
  • Police FIR copy
  • Driving License copy
  • Policy copy (First two pages)
  • RC copy of the vehicle

*Stamp required in case of company registered vehicle

Further documents may be required depending on the claim

Get answers to common queries about Car Insurance

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Which are the services provided by ICICI Lombard under Road Side Assistance (RSA)? *

We offer the following services under Road Side Assistance

  • Breakdown support over phone
  • Minor Repairs
  • Flat Tyre
  • Battery jump start
  • Arrangement of keys
  • Towing on breakdown/accident
  • Arrangement of rental vehicle
  • Arrangement/ Supply of fuel
  • Arrangement of Accommodation
  • Message Relay

Note: For details kindly refer Policy Wordings of your private car ​insurance plan.
*For list of services applicable in a policy, please refer policy schedule.

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Can I renew my car insurance policy online?

yes,you can renew your car insurance policy online, starting 60 days before expiry of your existing policy. In case your vehicle insurance policy has already expired, our authorised surveyor will inspect the vehicle, before policy issuance. The policy would only be issued subject to a satisfactory inspection and submission of the required documents.

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What are the exclusions under RSA cover?

Services for Road Side Assistance will not be provided in the below mention scenarios-

  • Providing the above mentioned services under conditions of earthquake, war, invasion, rebellion, revolt, riot, civil commotion, civil war, exceptional adverse weather conditions, acts of terrorism, nuclear fission, strike, act(s) of government(s)/government agencies/judicial/quasi-judicial authorities.
  • Any claims where your vehicle is being used for the purpose of racing, rallying, motor-sports, or is not being used/driven in accordance with applicable laws and regulations
  • Any claim where your vehicle can safely be transferred on its own power to the nearest garage/workshop
  • Any claims triggered by theft; any kind of consequential losses
  • Any loss which is covered under any other insurance policy or manufacturer’s warranty or recall campaign or under any other such packages at the same time
  • Any expenses for supply or replacement of parts/consumables
  • Any loss/damage caused to your vehicle when it is being used/driven against the recommendations of the owner’s/manufacturer’s manual
  • Any claims where services have been availed of without the prior consent of the Company

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Does ICICI Lombard General Insurance Company only provide services in times of car breakdown or does it pay for the other expenses too?

ICICI Lombard General Insurance Company only provides assistance. Additional costs incurred for purchase of car parts, fuel, taxi fare etc. are to be borne by the customer.

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Is Roadside Assistance service available 24x7?

Yes, Roadside Assistance service is available 24 x7.

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What is Garage Cash Plan?

For Partial Loss- : If your vehicle is under repair after an accident, a fixed daily allowance will be paid for the number of days the vehicle will be in authorised garage for repair or number of days as mentioned in the schedule, whichever is lesser.

In the event of Total Loss/Constructive Total Loss of your vehicle, a lump sum amount as mentioned in the schedule shall be paid.

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*What is the duration of days covered under Garage Cash Cover?

The duration for which the company will be liable for claim in respect of this add-on will be considered from the day after the insured vehicle is delivered to the garage till the day immediately preceding the date of discharge or date of invoice for such repair as prepared by the garage, whichever is earlier.

*As per the plan opted

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What are the events covered in ICICI Lombard Motor Insurance policy?

Our policy is a comprehensive vehicle insurance plan, which offers you coverage for:

  • Any Loss or damage to your vehicle
  • Third Party Liability
  • Any permanent injury / death to a person caused by your insured vehicle
  • Any damage caused to the property other than property belonging to the insured or held in trust or in custody or control of insured by your vehicle
  • A Personal Accident Cover for the owner-driver of the vehicle while he is driving

In case of loss or damage to the vehicle or the accessories insured, we cover your expenses if the accident occurs due to the following hazards:

  • Fire, explosion, self-ignition or lightning
  • Burglary, housebreaking or theft
  • Riot and strike
  • Earthquake (fire and shock damage)
  • Flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost
  • Accident by external means
  • Malicious act
  • Terrorist activity
  • Whilst in transit by road, rail, inland-waterway, lift, elevator or air
  • Landslide and rockslide

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What are the types of events or losses not covered under this policy?

The following events or losses are not covered in this policy:
• Mechanical/ Electrical breakdown
• Wear and tear, ageing of vehicle
• Consequential loss*
• Depreciation
• Deliberate accidental loss
• Intoxicated driving
• Any contractual liability
• Damage to/ by a person driving any vehicles or cars without a valid license

* Consequential loss is an indirect loss, which is not directly resulting out of a loss event, but arising as a consequence of loss event. For example, Mr. Singh was on his way to office for an important meeting with client. Unfortunately, his vehicle met with a road accident resulting in damages to vehicle and it consumed lot of his time. Due to this, he could not attend the meeting resulting in loss of approx `15 Lakhs. Damages to vehicle due to the accident are covered however, but the loss of `15 Lakhs is consequential and hence not covered.

For details, kindly refer to the Two-wheeler Policy Wordings.

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What is Third Party Liability cover? Is it covered?

Third Party Liability insurance covers losses to a third person who is not a party to the insurance contract. The Motor Third Party insurance covers the following losses:

• Any permanent injury / death to a person caused by your insured vehicle
• Any damage caused to the property (excluding vehicle) of some other individual by your insured vehicle

Liability is covered for an unlimited amount in respect of death or injury. Any damage to third party property is covered up to `7.5 Lakhs in case of Private Car and `1 Lakh in case of Two-wheeler.

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How is the value of the vehicle (IDV - Insured Declare Value) determined?

The IDV of the vehicle is to be fixed based on the manufacturer's listed selling price of the brand and model, as the vehicle proposed for insurance at the commencement of insurance /renewal and adjusted for depreciation.

The IDV of the side car(s) and/ or accessories, if any, fitted to the vehicle, but not included in the manufacturer's listed selling price of the vehicle is also likewise to be fixed. The schedule of depreciation for arriving at IDV is as below:

Schedule of Depreciation for arriving at IDV
Age of the Vehicle
% of Depreciation fixing IDV
Not exceeding 6 months
Exceeding 6 months but not exceeding 1 year
Exceeding 1 year but not exceeding 2 years
Exceeding 2 years but not exceeding 3 years
Exceeding 3 years but not exceeding 4 years
Exceeding 4 years but not exceeding 5 years

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What is ARAI?

ARAI stands for Automotive Research Association of India. If you have installed an ARAI approved anti-theft device in your vehicle, whose installation is dully certified by the agency, you can get a discount of 2.5% on the OD (Own Damage) premium, subject to a maximum of ` 500.

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What are the factors affecting the premium amount?

The premium payable for your vehicle depends on the following factors:

  • Cubic capacity of the engine
  • Age of vehicle
  • Geographical Zone
  • Type of Model
  • IDV (Insured declared Value)
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    What are the different modes of payment on icicilombard.com?

    You can choose between 6 payment options to pay your premium online:

    • Credit Card – Make secure premium payment with your VISA, Master and AMEX card.
    • Net Banking –Transfer the premium amount online through ICICI Bank and 13 other selected Banks
    • Debit Card – Just enter your Citibank, HDFC Bank, ICICI Bank or any of the other 7 approved bank’s Debit Card details to pay your insurance premium directly
    • Cash Card – Use your Done or ITZ Card to make the payment online
    • Cheque/ Demand Draft – You can send a Cheque/ Demand Draft by courier to our office address

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    Can I ask for some advance in case the repair charges are very high?

    We offer cashless claim services where the repair charges are directly paid to the garage, if your vehicle is repaired in a network garage. However, if the vehicle is repaired in a garage not falling in our network, you have to pay the repairing charges to the garage and we will reimburse the amount to you, as per our non-cashless claim services.

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    What is Cashless Claim and Non-cashless/ Reimbursement claim?

    Cashless Claim : In cashless claim facility, the repair charges of the vehicle are directly paid to the garage by us, provided the vehicle is repaired in our garage network.

    Non-cashless/ Reimbursement : If the vehicle is repaired in a garage outside the purview of our network, then you will be liable to pay the repair charges of the garage. You can get your claim amount reimbursed by submitting the original bills and payment receipts to our office.

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    How do I register my claim?

    Contact our Toll Free Helpline 1800 2666 to register your claim and get a claim number/ reference number. You can also directly register your claim online*, with our Lodge A Motor Claim service.

    * Please note that as of now, only accidental damage claims can be processed through the 'Lodge A Motor Claim' interface

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    When should I report to the police?

    Incidents such as ‘Third Party Property Damage’, ‘Bodily Injury to Self or Third Party’ or ‘Theft’ should be reported to the nearest police station as early as possible, under whose jurisdiction the incident has occurred.

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    What is the claim procedure adopted by the company for settlements?

    ICICI Lombard adopts the following process for settlement of claim:

    For Cashless claim settlement -
    • The Customer Relationship Manager (C​RM) / Surveyor attends the claim within 24 hours of registering the claim
    • Insured must fill the claim form, (click here to download it or collect it from the C​RM/ Surveyor/ Dealer) and submit all the required documents to the C​RM/ Surveyor/ Dealer
    • Our C​RM will get the estimate for the repairs of insured vehicle and give spot approval after assessment
    • After the completion of repairs at our preferred garage, we will make the payment of our share of the loss directly to the garage. Any amount over and above the admissible amount will have to be directly paid by the Insured
    • The amount of Depreciation as per the rate prescribed under the Indian Motor Tariff and Compulsory Deductions under the policy need to be borne by the Insured

    For Non-cashless/ Reimbursement claim settlement -
    • The Customer Relationship Manager (C​RM) / Surveyor attends the claim within 24 hours of registering the claim
    • Insured must fill the claim form (click here to download it or collect it from C​RM/ Surveyor/ Dealer) and submit all the required documents to the C​RM/ Surveyor/ Dealer
    • The C​RM/ Surveyor assess the loss, estimates the repair amount and then informs the Insured on the same day of assessment. The C​RM/ Surveyor will also take photographs of the damaged vehicle
    • Insured can then get the vehicle repaired at preferred workshop/ garage. The C​RM later carries out a re-inspection of the vehicle. The Insured then pays the workshop/ garage as per the C​RM/ Surveyor’s assessed estimation, who thereafter releases a ‘Proof of Release’ document. (The proof of release is an authenticated document signed by the insured to release his vehicle from the garage after it is checked and repaired)
    • Insured needs to submit the original bill, proof of release and cash receipt (derived from the garage) to the C​RM/ Surveyor
    • The C​RM/ Surveyor then submits all required documents to ICICI Lombard for settlement of the claim
    • Upon acceptance of the claim, the company issues the cheque to the Insured within seven working days from the date of receipt of all documents
    • The amount of Depreciation as per the rate prescribed under the Indian Motor Tariff and Compulsory Deductions under the policy need to be borne by the Insured

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    What documents are required to file a claim?

    In case of accidental damages claim, you need to provide the following documents:
    Claim Form duly signed
    • Valid R.C. copy of the vehicle
    • Valid driving license copy
    • Policy copy
    • FIR, if required (For Theft, Third Party Injury/ Damage; Highway accidents - Major only)
    • Original repair bill, proof of release and cash receipt
    • Any other document as required to investigate the Claim or Company's obligation to make payment for it

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    What is a non-premium bearing endorsement?

    A non-premium bearing endorsement is the endorsement for which you are not charged any additional premium. For example, Rectification in your contact details, Rectification in engine/ chassis number, Addition of hypothecation, etc.

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    What is a premium bearing endorsement?

    A premium bearing endorsement is the endorsement for which additional premium is charged. For example, Transfer of ownership, Addition of LPG/ CNG kit, Change of RTO location, etc.

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    How do I take a print of my policy?

    In case you have purchased your policy online through icicilombard.com then you can print your policy from the ‘My policy’ section of your 'My Insurance Account' by logging in with your Registered Email ID and Password. Alternatively, you can just click here to take a print of your policy. In case you have purchased your policy through our Branch/Agent, then you need to click here to search your policy, create your 'My Insurance Account', and then take a print out of your policy.

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    What is an endorsement?

    An endorsement is a written evidence of an agreed change in the policy. It is a document that incorporates changes in the terms of the policy. Additional premium will charged as applicable.

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    What are the documents required to cancel the policy?

    The documents required to cancel the policy by the customers are as follows
    • Customer Request Letter
    • Alternate policy proof (TP / Comprehensive)
    • Original Policy Copy
    • Sale Proof of the vehicle or Sale deed/Form 29&30 along with RTO acknowledgement. (in case of vehicle sold)
    • NOC from financer if the vehicle is seized by the financer

    Car Insurance from ICICI Lombard. Buy or Renew Car Insurance Policy Online. We have 5600+ Cashless Garages across India and offer Road Side Assistance.
    4.2 187 reviews

    Review and Rating

    229 reviews

    Write a review
    1. Nafees Ahmed | Feb 11, 2017
      I was very impressed with service. The gentleman knew your car insurance product very well and cover was fully explained by him. Thanks and best wishes to ICICI Lombard & their team.
    2. Arun S. | Feb 08, 2017
      I had a difficulty in renewing my car insurance online. But your team helped me with the process completely and actually, taught me how easy it is to renew policy online. Keep up the great work…Thank you!
    3. Steevan Saldana | Feb 06, 2017
      It was a great service from ICICI Lombard. Your sales representative was excellent, helpful throughout the buying process of car insurance policy. I opt for zero depreciation cover in my policy, great features. Thank you team.
    4. Vishal Nigam | Feb 04, 2017
      Spoke to your executive for renewal of my car insurance policy. He was very helpful and guided me very well. Appreciate his efforts.
    5. Asim Bagchi | Feb 03, 2017
      Clear and transparent your car insurance policy wording. That was the main reason to go with ICICI Lombard.
    6. Mushtaq Ahmed | Feb 01, 2017
      It was an excellent professional service provided by ICICI Lombard. Their representative explained all features of car insurance policy such as road side assistance, zero depreciation etc. and also helped me in buying an insurance policy. I really appreciate their time and efforts.
    7. Deepak M.N. | Jan 31, 2017
      Really happy with the service received and the car insurance policy purchased. I would recommend ICICI Lombard to my family and friends.
    8. Mohit Agrawal | Jan 30, 2017
      Your representative was very articulate, cordial and helpful in explaining all the parameters of car insurance policy very patiently. She also called me on exact time when I told her to call, which shows professionalism. God Bless her with all success in life.
    9. Sreekanth Katakuta | Jan 29, 2017
      Nothing to complain, easy procedure and clear information. I am exceptionally satisfied with the service provided by ICICI Lombard. Proud to be a part of ICICI Lombard family.
    10. Andleeb Mandai | Jan 28, 2017
      I just purchased this car insurance policy because of the following reason even after getting cheaper offer from other competitors: 1. Proper follow up and prompt update 2. The way your team explained the feature of policy such as 24x7 road side assistance, zero depreciation, and high number of cashless garages etc. 3. Excellent customer service
    11. Satya Bhatta | Jan 28, 2017
      Hi, I was here to buy a car insurance policy, so called the toll free number. Your car insurance team guided me patiently and helped me to buy car insurance policy online. Thanks
    12. Charul Mohta | Jan 27, 2017
      I moved from HDFC ergo to ICICI Lombard for my car insurance. ICICI Lombard team was very helpful right from explaining the benefits of policy, what it covers and what it doesn’t. They also created a profile for me at icicilombard.com portal, helped and guided me till the payment. They were quite professional in their conduct and were very patient and accommodating in handling the requests. Excellent service.
    13. Rahul Fotedar | Jan 25, 2017
      Congratulations to ICICI Lombard for having such an excellent service. I really appreciate the effort in follow-up from your sales representative in closing the sale. I bought this policy only on account of large number of cashless garages offered by ICICI Lombard at my location, in spite of getting a cheaper option from my current insurer. Thank you ICICI Lombard.
    14. Harish Nadkarni | Jan 24, 2017
      Excellent service given by your team. Your excellent service made me to buy second policy for my car. I would recommend your organisation for any type of insurance to my family & friends. Thanks for such a wonderful service and policy offered by ICICI Lombard.
    15. Rakesh Kumar | Jan 23, 2017
      Your agent has explained the car insurance policy very well. She was clear and very precise about the policy. Everything was explained beautifully. Thanks a ton. Looking forward for good relationship with ICICI Lombard.
    16. Devakumar Devarajan | Jan 22, 2017
      For insuring my car, I browsed the website and ICICI Lombard executive has contacted me. Her interaction was very exhaustive and therefore useful. She guided me throughout buying car policy online. She also narrated me, use of Accident insurance with global coverage. I am thinking about it and asked her to contact again. The car insurance was done hassle-free. Thanks
    17. Amol Chatraapati | Jan 22, 2017
      Thank you ICICI Lombard, I appreciate your help and support for renewing my Car insurance policy online! All the best and Thanks once again.
    18. Apurva Indodia | Jan 20, 2017
      Person on calling side has explained me every detail of my car insurance policy and helped me to choose car insurance policy as per my requirement. He also assisted me to update policy details on online portal. I give 10/10 ratings. I would recommend ICICI Lombard to other car users. Thanks a lot!
    19. Puneet Gupta | Jan 19, 2017
      Your team was very helpful in telling the details of the premium breakup and the IRDA specific mandates. Unlike others, they informed me about the terms and conditions of zero depreciation coverage in the car insurance policy. Thanks for advising and helping with information.
    20. Prashanth Divate | Jan 19, 2017
      Your representative has assisted me in purchasing vehicle insurance as well as accidental insurance. I liked the overall service provided by ICICI Lombard.
    21. Arvind Chauhan | Jan 18, 2017
      Nice support and assistance given by your support team for renewal of my car insurance policy. Because of service and benefits offered by ICICI Lombard, I migrated from existing insurance firm to ICICI Lombard.
    22. Sukesh Madan | Jan 18, 2017
      Very excellent service as always from ICICI Lombard. Your representative assisted me to renew 2 wheeler as well as 4 wheeler insurance policy. Thank you ICICI Lombard for your support and proper communication.
    23. Asif Khan Chowdhury | Jan 17, 2017
      Very helpful team of ICICI Lombard, they explained each and everything about the policy with patience which made me to buy car insurance right now. Thanks.
    24. Alok Gondhalekar | Jan 17, 2017
      Your agent was very helpful in explaining the policy features that resulted in me buying car policy from ICICI Lombard. Otherwise, I was going to buy Bharati AXA without looking at their claim settlement rate. Great features, high claim settlement ratio and terms of coverage offered by ICICI Lombard.
    25. Santhosh Kumar S. | Jan 16, 2017
      Guys, this is the first time I am taking policy from ICICI Lombard. Really surprised on your follow ups, excellent explanation, A to Z coverage updated to me by your team. They explained advantages of car insurance from ICICI Lombard, in comparison with other insurance company. Good..Good..Good
    26. Shahnawaz Mateen | Jan 15, 2017
      Thank you for the excellent service and clarification provided in even the minute details. Helped me a lot and I got a clear insight of the ICICI Lombard car insurance services. Thank you again. Keep up the good work.
    27. Nilesh Date | Jan 13, 2017
      I renewed my car insurance policy online, it was a very good experience I got a very nice guidance by your team. I would like to give 5 stars rating for the service.
    28. John Hemanth Kumar | Jan 12, 2017
      The team has helped me to renew Car insurance policy online. Their help is highly appreciated and they explained me policy in all aspects. Thanks team and ICICI Lombard for the help.
    29. Mithun Chakraborty | Jan 12, 2017
      Your sales representative has been fantastic on his customer service skills. He has been very informative, and ensured that, I as a customer is completely comfortable before making the move to buy car insurance policy. Wish him good luck and graceful career ahead.
    30. Sivakumar Kr | Jan 11, 2017
      I am extremely satisfied with the way your Customer Support Executive addressed my need over phone and helped me renew my car insurance policy which was expiring today. His excellent service encouraged me to take this policy from ICICI Lombard instead of going to some other service provider. Keep up the good work.
    31. Manoj Kumar | Jan 10, 2017
      I was serviced by your team, they explained all the silent features of the car insurance policy and helped me to renew my car policy from ICICI Lombard.
    32. Karthikeyan P | Jan 09, 2017
      I am very much impressed with the customer care representative of ICICI Lombard, who helped me in the process of renewing my car insurance policy over the phone. She explained each and every information of a policy. Thank you.
    33. Manali Bobade | Jan 08, 2017
      I called the customer care to renew my car insurance as the online renewal from the ICICI Lombard website had some server issue. She helped me through the process and stayed on the line patiently till the renewal was successful. She also informed me of an insurance cover that I found quite useful for my parents. Now I am a happy customer!! Cheers!!
    34. Lyton Roy | Jan 08, 2017
      I am really delighted by the support, guidance and behavior of ICICI Lombard representative. The way she has guided me it’s really outstanding. "A Brand cannot be created by advertisement, it can be created only by good Customer Experience" A real caring human touch for the customer. She is an asset for any Organization. All the Best, Thank You
    35. Raj Mohapatro | Jan 05, 2017
      Excellent service provided by ICICI Lombard team. They had explained all the details of car insurance policy and helped me to renew my car policy online. Thanks.
    36. Sarguna Raja Marimuthu | Jan 05, 2017
      To whomsoever it may concern, would like to acknowledge the excellent support provided by ICICI Lombard team in purchasing a new car insurance policy. They explained me inclusion & exclusion of a policy. Great job. Please keep it up.
    37. Ajeet Singh | Jan 05, 2017
      I purchased a car insurance policy online today and policy no. is 3001/W-52889313/00/000. The vehicle is registered in name of Ram Sanjiwan Prasad Singh, however the policy has been generated in name of Ajeet Singh. Requesting you to kindly change the name in policy. Thanks.
    38. Ujwal Bhattacharya | Jan 04, 2017
      Just wanted to inform you that I have a Car Insurance Policy from Lombard and this was the first time I was getting it renewed. I looked at other options also but I eventually came back to ICICI Lombard just because of policy features and benefit such as 24x7 road side assistance, zero depreciation etc. Thanks ICICI Lombard for all your help and support.
    39. Neeraj Kumar | Jan 04, 2017
      I spoke with one of your representative, she was brilliant in order to make me understand all the benefits of the car insurance and very calmly shared the exclusions. Amazing customer service given by her. I wish her all the best for all her future endeavors.
    40. Vijay Choudhary | Jan 03, 2017
      It was a pleasure interacting with your team to buy an insurance policy for my car. They had a great understanding of the product and its features. An absolute customer delight.
    41. Senthilnathan C | Jan 03, 2017
      Great follow up and persistence from ICICI Lombard team. They had clearly elaborated on the options and the plan available in car insurance. They had been following up for the last 20 days with patience. Kudos!!
    42. Prashant Deshmukh | Jan 03, 2017
      Hi! I received an excellent support from your sales executive to get my old Car Insurance renewed with ICICI Lombard. He explained all the intrinsic details about the policy that I was looking for. His explanation and inputs helped me to make a decision of buying this policy. I appreciate his customer centric approach and his patience.
    43. Anish Biswas | Jan 02, 2017
      Hi, I was looking to renew my car insurance policy and online was the easiest option for me. However, due to some technical issue I am not able to make payment online, so I was a bit worried as the policy expires 05/01/2017 and I called 1-800-2666 and spoke to one of your team member. We had a long conversation in which she explained to me, very clearly all the features of my existing car policy, the options I have and also about the extended facilities and features that I can consider. Appreciate her patience as this is my first renewal and I did ask a couple of questions which were answered promptly and with content. Finally, I managed to make the payment following her guidance and I was relieved, as we all know the consequences of not renewing the motor insurance. Hence, I am writing here to inform about the wonderful experience and the great customer service that ICICI Lombard provides. Thanks
    44. Nitin Chauhan | Jan 01, 2017
      Heads Up for ICICI Lombard executive who had helped me out in getting my car policy renewed with correct amount, correcting my personal details and showing positive response even though there was a lot of phone signal breaking ...being so humble, co-operative and friendly by nature. Best of luck for your near future. Happy New Year to ICICI Lombard & Team...Cheers!
    45. Rajeev Palanki | Jan 01, 2017
      I’d like to take a moment to express my appreciation for your team member, who was extremely helpful when I called the customer care to renew my Car Insurance policy 3001/76974158/03/000. It was good to start the year with a positive customer experience. Thanks
    46. Akshay Kumar | Dec 31, 2016
      I connected with your team to renew my car insurance policy. They had helped me to understand each and every aspect of car policy such as, Claim process, zero depreciation, IDV & Cashless garages. I really appreciate ICICI Lombard’s team for their support. Happy New Year to team of ICICI Lombard.
    47. Yogesh Mahajan | Dec 31, 2016
      ICICI Lombard’s team has helped a lot to renew my car insurance policy online and explained the policy coverage in detailed manner. Thanks team for your help and support.
    48. Jegatheeswaran Palsamy | Dec 30, 2016
      Hi, I spoke to your representative regarding my New Policy No# W-52669737. I had policy from Videocon Liberty and renewed this time through ICICI Lombard. It took a few minutes to complete all details and buy new car insurance policy through ICICI Lombard over phone. She helped me to get the same. I really appreciate her hard work and customer support. Fully satisfied.
    49. Suhas Joshi | Dec 29, 2016
      It was a very good experience while interacting with your team. I am quite satisfied. I am expecting the same kind of support and service from ICICI Lombard in case of any claim in future. Thanks.
    50. Mohit Goyal | Dec 28, 2016
      Your team had explained benefits of the policy and I was never aware about the different type of coverage in the policy for example, policy included Personal Accident Cover of 2 lakhs. They were very transparent while discussion and gave lots of time to make me understand all the benefits of the policy. Good Job. Thank You.
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      “ICICI Lombard’s online booking experience is very seamless, especially if one is renewing the motor policy it is the most hassle-free ... ”

      EVP & Head Finance, Cleartrip Pvt. Ltd


      “I had bad experience with my current insurance company, so I wanted to change my insurance company. After searching on several websites and ... ”

      Rajesh Kumar – Bangalore – Technical Lead


      “Quick service from staff. Polite and patience in communications.Good guidance.As a senior citizen what else I require. My small settlement w... ”

      Viswanadha Sobhanadri - Hyderabad - Editor & Publisher, Vedamataram


      “I have been a customer to ICICI Lombard General (Motor) Insurance for the last 5-6 years. I have two 4-wheelers and both are insured with IC... ”

      Diptesh Narayan Ray -Businessman - Pune


      “Recently I renewed my Car Insurance, since I am out of country for 5 months I asked my brother staying in Naroda, Ahmedabad to complete the ... ”

      Dhananjay Joshi -IT Professional- Gandhinagar


      “Happy with your service. I wanted to know about Roadside Assistance Features and found all the information on the website. I even called the... ”

      Tushar - Thane - Associate, Altisource


      “Two main and important things I would like to highly appreciate. First, buying Insurance Online is "Super Experience" and in case you are fi... ”

      Tarak Desai - Bangalore - Associate Group Manager, SLK Software Services


      “Very Satisfied with current insurance claim. Timely delivery and accurate costing is that I liked. ”

      Umesh Bej - Navi Mumbai - Financial Controller, Videojet Technologies (i) Pvt. ltd


      “Buying Car insurance from icicilombard.com was a great experience as it offered 3 plans to choose from with different add-on covers and all ... ”

      Sandeep Gupta - Senior Brand Manager – Dettol India Gurgaon


      “Renewing my car insurance from www.icicilombard.com was really great experience. It just took me 5 minutes to complete transaction. The over... ”

      Mohit - Finance Professional Mumbai


      “Buying ICICI Lombard car insurance is a great insurance. It just took me 5 minutes to buy policy online. Very easy and user friendly. Will recommend everyone. ”

      Mangal Sen Dhall - Ex-Servicemen Ujjain


      “Renewing my Car insurance from ICICI Lombard was great experience. Overall transaction experience on website was really good and I was able ... ”

      Nandhini Shanmugham Mumbai


      “Just opted again for ICICI Lombard, all due to the service that I received when I was in need. Due to current unavoidable circumstance that ... ”

      Omar Khalil - Srinagar


      “We are thankful to ICICI Lombard for the prompt settlement of our claim. Our company, Johnson & Johnson Ltd, has fire, marine, motor, me... ”

      Arnab Goswami - Treasury Manager - Kolkatta


      “Hello, I am Sharath Chander Kanala and I have availed car insurance renewal policy from ICICI Lombard. I have to say that I have had a super... ”

      Sharath K - Teacher - Varanasi


      “Hello, I, Palla Srinivasa Murthy, had availed car insurance on my Santro and I must say, the whole process was so smooth that it really ease... ”

      PS Murthy - Manager - Banglore


      “I used the mobile self inspection feature within the ICICI Lombard app for my car insurance and it was a great experience. I must say, this ... ”

      Prince Sachdev – Bhagalpur


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      Dealer Name Address City State Contact No Contact Person Latitude Longitude Operations
      ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
      Trade logo displayed above belongs to ICICI Bank Ltd. and Northbridge Financial Corporation and is used by ICICI Lombard GIC Ltd. under license. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: U67200MH2000PLC129408.
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