FASTag has simplified toll payments in India, making highway travelling seamless and cashless. However, maintaining an active FASTag KYC status is important to ensure uninterrupted service. If you fail to update and verify your KYC (Know Your Customer) information, your FASTag account – regardless of its valid balance – will be deactivated without prior notice. If you are wondering how to check FASTag KYC status or need help updating it, this guide will walk you through the process step by step.
Simple steps to check FASTag KYC status
There are multiple convenient ways to check and update your FASTag KYC status online. These include:
Method 1: Through the issuer's website or mobile application
Step 1: Visit the website or mobile app of your FASTag provider, such as your bank, NPCI, or Amazon Pay.
Step 2: Enter your details, such as your FASTag ID, vehicle registration number, or username/password, to access your account.
Step 3: Go to the FASTag section status.
Step 4: Your status will be displayed as "Active," "Pending," or "Incomplete.”
Step 5: If your status shows "Pending" or "Incomplete,” update your KYC online using your PAN and Aadhaar card.
Method 2: Through the customer care centre
Step 1: Call the customer care number of your FASTag issuer.
Step 2: Provide your FASTag ID or vehicle registration number.
Step 3: The representative will inform you about your FASTag KYC status check results.
Step 4: Follow their guidance to update your KYC if required.
Method 3: Through branch visit
If you are unable to update FASTag KYC status online, you can complete the process at the nearest POS (point-of-sale) centre:
Step 1: Visit the nearest bank branch or POS centre where your FASTag was issued.
Step 2: Provide your FASTag details.
Step 3: Submit self-attested copies of the KYC documents if your FASTag KYC status is incomplete.
Step 4: Your KYC will be updated in 2 – 5 working days.
Conclusion
Regularly checking your FASTag KYC status will ensure your account remains functional. In addition, having a valid car insurance policy is equally crucial for hassle-free travel, especially when crossing state borders. At a minimum, every vehicle owner should have third-party car insurance, which is mandatory by law in India. However, opting for a comprehensive policy not only fulfils legal requirements but also provides financial protection against accidents, theft, and irreparable damages.
Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the topic featured in the article. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.