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How to find FASTag Customer ID Using Vehicle Number

Embark on a hassle-free journey with FASTag by mastering the art of finding your customer ID using your vehicle number. This step-by-step guide covers the process via the official NHAI FASTag website, customer support assistance, and checking your FASTag account.

  • 01 Dec 2023
  • 3 min read

FASTag has revolutionised the way we pay for tolls on Indian highways, making travel quicker and more convenient. It is an electronic toll collection system implemented in India to facilitate cashless payments at toll plazas on highways. It has become mandatory for all vehicles in India, and non-compliance may result in penalties. But how to find FASTag customer ID using vehicle number? It’s easier than you might think. Here, we will guide you through the steps to do just that.


Steps to find FASTag customer ID using vehicle number


Visit Official Website: The most straightforward way to find your FASTag customer ID is by visiting the official website of the National Highways Authority of India (i.e., NHAI). Here is how:

  • Open your Web browser and go to the official NHAI FASTag website.
  • Look for an option that allows you to “Find FASTag customer ID” or something similar. It’s often located in the “Customer Support” or “Help” section.
  • Click on this option to proceed.
  • You will have to enter your vehicle number. Make sure to provide accurate information.
  • Once you have entered the vehicle number, submit the request.
  • The website will search its database and retrieve your FASTsag customer ID associated with the provided vehicle number.
  • You can now see your FASTag customer ID on the screen.


Contact customer support: If you encounter difficulties while trying to find your FASTag customer ID online, don’t fret. You can always reach out to FASTag customer support for assistance. They are usually available via phone or email and will guide you through the process.


Check your FASTag account: If you have a FASTag account or wallet associated with your vehicle, you can find your customer ID within your account settings or dashboard.

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Finding your faster customer ID using your vehicle number in India is a relatively simple process, thanks to the user-friendly features provided by the NHAI. Following the steps mentioned above or seeking assistance from customer support, you can quickly access your customer ID, ensuring smooth and hassle-free travel on Indian highways. So the next time you need your FASTag customer ID, remember a few clicks on the NHAI website can save you time and get you back on the road faster.

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