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ICICI Lombard Insurance Policy Download

Explore the peace of mind that ICICI Lombard Insurance brings as a trusted name in comprehensive coverage. Download your policy today for quick access to safeguarding your future.

  • 18 Aug 2023
  • 3 min read

ICICI Lombard Insurance Policy Download | Quick and Convenient


Having a general insurance policy document in hand is crucial. It provides a comprehensive understanding of the coverage offered by the insurance policy. The policy document outlines the terms and conditions of the insurance contract, clarifying the rights and responsibilities of both the insurer and the insured. Moreover, the policy document details any exclusions or deductibles associated with the policy. 

If you have insured your health or vehicle with us, here is how to download the policy document.

How to download the ICICI Lombard policy document?

Through Website

  • Navigate to the 'Support' section under the dashboard displayed on the home page.
  • Choose 'Help Centre' from the drop-down menu.
  • Scroll down and find 'Online Requests.'
  • Choose 'Require Policy Copy' under the 'Request policy copy' section. 
  • Choose product type and select 'request' as your case type.
  • Click 'Next' to share your policy number and other required information under the details-2 section.
  • Input the code and tap on Proceed.

Through Chatbot

We have deployed RIA, an intelligent chatbot in our system that can assist in buying, renewing, or changing policy-related details. Here is what you need to do to get policy documents.

  • Click 'Ask RIA.'
  • Select 'Already a customer.’
  • Click on 'Download your policy.'
  • Provide policy/mobile/UHID/vehicle number, depending on your policy type.
  • After a few more requirements, you can easily access your policy document and download it.

Our bot, RIA, is also available on WhatsApp, and you can connect with her here at 7738282666.


Other Ways

You can also request your policy document through the ILTakeCare App. Further, writing at or calling 18002666 can also assist in downloading the policy document.

Also read:

  • Looking for tailored advice?

    Schedule a call with our insurance advisors

  • OR
  • Call us:

    1800 2666
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