Close ILTakeCare Suggestion
IL TakeCare app – For all your insurance & wellness needs

Policy purchase, claims, renewal & more


ICICI Lombard Bike Insurance Download

Access your ICICI Lombard bike insurance policy at your convenience by learning how to download it. This article outlines the steps to quickly obtain and review your policy whenever you need it.

  • 18 Aug 2023
  • 3 min read

Having bike insurance is crucial for all motorcycle owners. It is equally important to always keep the insurance documents with you. This piece of paper may seem insignificant, but it holds immense value and serves multiple purposes. Firstly, having your bike insurance document readily available ensures that you are complying with the legal requirements of the Motor Vehicles Act.


Moreover, the bike insurance document acts as a safety cushion in the unfortunate case of an accident. It provides you with financial protection and covers any damages caused to your motorcycle and third-party liabilities.


But what if you have lost this document? Well, you do not need to worry if you have secured your bike with ICICI Lombard.


How to download a bike insurance document?

Upon purchasing or renewing your policy, you will receive a digital copy from ICICI Lombard at your registered email address. If you misplace the physical copy, you can easily retrieve it by searching for the email we sent you. If you cannot locate the email, here are alternative methods to obtain a copy.


Through Website

  • Visit
  • Tap on the dashboard.
  • Tap on 'Support' and choose 'Help Centre.'
  • Go to 'Online Requests' and tap 'Request policy copy' or 'Require policy copy.'
  • Choose your insurance type from the product section.
  • Tap on 'Request' from the case type drop-down list, and click 'Next.'
  • Share policy number and details like date of birth or registered contact number.
  • Enter the code to proceed.


Through Ask RIA

RIA is our responsive bot that makes your query resolution swift and prompt. Here is how she can help.

  • Tap on 'Ask RIA' displayed on the 'Help Centre' page.
  • You will be redirected to the Yellow Messenger web page.
  • Click on 'Already a Customer.'
  • Tap on 'Download your policy.'
  • Choose from policy number, vehicle number, or mobile number.
  • After a few more steps, you can download your policy copy.


RIA is also available on WhatsApp. Save 7738282666 in your contact book and initiate a chat on WhatsApp by sending a 'Hi' message.


Other ways

  • Call 18002666, and our customer support executive will help you obtain a policy copy.
  • You may also email your request to

Another way to download your policy document is through the ILTakeCare App. But for that, you must add your policy beforehand to the app. You must remember your policy number to get a copy from this app.

Also read:

  • Looking for tailored advice?

    Schedule a call with our insurance advisors

  • OR
  • Call us:

    1800 2666
Please enter valid name
Please enter a valid mobile number
Please select the Category

Subscribe to our newsletter

Understand insurance better by reading our helpful guides, articles, blogs and other information.

Please enter valid name
Please enter valid Email

Hi there!

Let us help you explore and buy a new policy.

Chat now
Available 24 x 7

Error message here