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Protecting more than 60 lakh two wheelers every year

We are committed to ensure assistance and protection for over 60 lakh two wheeler riders who choose to secure their vehicles with us every year.

7 reasons to buy ICICI Lombard Two Wheeler Insurance

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    Choose convenience over hassles of renewal

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    The policy comes with tenure options of 1, 2 or 3 years. Opt for long term tenure and ride worry free

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    Ride with a protective shield

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    Rely on our 2150+ network garages across India for assistance in case of any glitches during your journey

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    Enjoy additional benefits of riding safe

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    Your No Claim Bonus (NCB) will be applicable for 1 or more claims as per the policy period

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    Renewing your policy online is a breeze

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    There will be no vehicular inspection conducted, even in the case of an expired policy

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    Secure yourself and your co-passengers

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    Get an inbuilt personal accident cover and keep your loved ones secure too with add-on co-passenger cover

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    Choose extra security for your two wheeler

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    Opt for add-on cover to secure electrical and non-electrical accessories of your two wheeler

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    Get a hassle-free long term policy

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    Get a single policy certificate that is valid for 3 years

bike_buying

8 Things To Consider While Buying A Two Wheeler

Read Article
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Introducing Long Term Two Wheeler Insurance

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The Force of 5

Explore 5 protective measures to make your bike rides safer. How many of these do you already follow?

See More
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Understand two wheeler insurance policy coverage

Your policy covers:

  • Loss or damage to your vehicle against natural calamities - Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.
  • Loss or damage to your vehicle against man-made calamities - Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.
  • Personal Accident Cover - Coverage of `2 lakhs for the individual driver of the vehicle while travelling, mounting or dismounting from the car. Optional personal accident covers for co-passengers are also available.
  • Third Party Legal Liability - Protection against legal liability due to accidental damages resulting in the permanent injury or death of a person, and damage caused to the surrounding property.

To understand exactly what all your policy covers, and be in a much better position to benefit from it, read your Policy Wordings carefully.

Your policy does not cover:

  • Normal wear and tear and general ageing of the vehicle
  • Depreciation or any consequential loss
  • Mechanical/electrical breakdown
  • Loss/damage due to war, mutiny or nuclear risk

It’s always a good idea to be aware of what is excluded from your policy, so that you are not disappointed by extra expenses later. So make sure you go through the Policy Wordings carefully.

Check the sum insured offered by your two wheeler insurance policy

Each two wheeler is insured at a fixed value which is termed as the Insured’s Declared Value (IDV). This sum insured is calculated on the basis of a number of factors. Here’s how it works:

  • IDV is calculated on the basis of the manufacturer's listed selling price of the vehicle (plus the listed price of any accessories) after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.
  • If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer's listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

Explore our simple, hassle-free claim process

In case of an unfortunate accident / breakdown, be assured of complete assistance from us

  • In case of an unfortunate accident / breakdown, be assured of complete assistance from us, to get you back onto the road, as early as possible.
  • For a motor insurance claim, you can avail cashless facility for the repair of your vehicle in any of our network garages.
  • If the vehicle is serviced in a garage outside the purview of our network, then you can claim reimbursement of your expenses
  • Now you can directly register and track your claim online*, with our Lodge a Motor Claim service.

*Please note that as of now, only accidental damage claims can be processed through the Lodge a Motor Claim service

In case of an accident, make sure you follow these steps

  • Note the number of the other vehicle involved in the accident, if any
  • Note down the names and contact details of witnesses, if any
  • Contact our toll free number 1800 2666 and get your claim number / reference number
  • The Call Centre Representative will provide you with the details of the documents required for claim processing and also details of our preferred cashless garage
  • File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages

Here’s what happens after you have registered your claim

  • Our Customer Service Manager (CSM) will contact you within 24 hours of registering the claim
  • You will then need to submit all the required documents to the dealer / CSM and get them verified with the originals
  • Our CSM will then get an estimate for the repairs of your vehicle and give spot approval after assessment
  • Payments that need to borne by us at our preferred garage will be made directly to the garage on completion of the repairs
  • Our CSM will inform you in case any balance amount has to be paid by you as per the policy terms and conditions

To make your claim settlement process faster and simpler, follow this checklist of documents

Documents Required for Accident Claims

  • Claim Form duly signed*
  • RC copy of the vehicle
  • Driving License copy
  • Policy copy (First two pages)
  • FIR on a case-to-case basis
  • Original Estimate
  • Original Repair Invoice and Payment Receipt (for cashless garage, only repair invoice)

*Stamp required in case of company registered vehicle

Documents Required for Theft Claims

  • Claim Form duly signed*
  • RC copy of the vehicle with all original keys
  • Driving License copy
  • Policy copy
  • Original FIR copy
  • Original Estimate
  • RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated). Form 28 is needed in triplicate, Form 29 and 30 are needed in duplicate.
  • Final report – A No Trace report from the police saying that the vehicle cannot be located

*Stamp required in case of company registered vehicle

Documents Required for Third Party Claims

  • Claim Form duly signed*
  • Police FIR copy
  • Driving License copy
  • Policy copy (First two pages)
  • RC copy of the vehicle

*Stamp required in case of company registered vehicle

Get answers to common queries about two wheeler insurance

  • GENERAL
  • COVER
  • PREMIUM
  • CLAIMS
  • POLICY
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What are the benefits of buying Motor Insurance online?

When you buy Motor Insurance online, you get an instant policy, as there is no documentation or paperwork involved. In addition, you have the advantage of choosing from multiple payment options e.g. Credit Card (Visa, Master Amex card), Net banking, Debit Card etc.

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What is Long Term Two wheeler Insurance (LTTW)?

The Insurance Regulatory and Development Authority of India (IRDAI) has introduced a long-term insurance policy for two wheelers.

This means that you don’t have to renew your policy every year. Instead, you can opt for an insurance policy that is valid for three years. What’s more, by opting for long term insurance, you are immune to the revision of Third Party Rates every year, resulting in significant savings.

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Is it mandatory to insure my Two wheeler as per law?

Under the Motor Vehicle Act, third party insurance is mandatory for every vehicle on the road. Third Party Liability covers:

• Legal liability due to permanent injury and/or death of a third party

• Legal liability due to damage to a third party’s property

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What is the penalty that I may have to incur in case my two wheeler is uninsured?

As per Section 197 of the Motor Vehicle Act, 1988, driving without insurance will lead to a fine of up to `1000 or imprisonment for up to 3 months or both.

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What are the events covered in ICICI Lombard Motor Insurance policy?

The ICICI Lombard Motor Insurance policy is a comprehensive vehicle insurance cover, which offers you coverage for:

• Any Loss or damage to your vehicle
• Third Party Liability
• Any permanent injury / death to a person caused by your insured vehicle
• Any damage caused to the property other than property belonging to the insured or held in trust or in custody or control of insured by your vehicle
• A Personal Accident Cover for the owner-driver of the vehicle while he is driving

In case of loss or damage to the vehicle or the accessories insured, we provide coverage if the accident occurs due to the following hazards:

• Fire, explosion, self-ignition or lightning
• Burglary, housebreaking or theft
• Riot and strike
• Earthquake (fire and shock damage)
• Flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost
• Accident by external means
• Malicious act
• Terrorist activity
• Whilst in transit by road, rail, inland-waterway, lift, elevator or air
• Landslide and rockslide

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What is Personal Accident Insurance cover?

Personal Accident Insurance covers death or disability caused due an unfortunate accident. The motor insurance policy essentially has a Personal Accident cover for the owner-driver, as per tariff, for which no extra premium is to be paid. For a person other than the owner and driver, the Personal Accident cover has to be purchased separately by paying an additional premium. The amount paid as compensation depends upon the extent of cover opted for.

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What are the types of events or losses not covered under this policy?

The following events or losses are not covered in this policy:

• Mechanical/ Electrical breakdown
• Wear and tear, ageing of vehicle
• Consequential loss*
• Depreciation
• Deliberate accidental loss
• Intoxicated driving
• Any contractual liability
• Damage to/ by a person driving any vehicles or cars without a valid license

* Consequential loss is an indirect loss, which is not directly resulting out of a loss event, but arising as a consequence of loss event. For example, Mr. Singh was on his way to office for an important meeting with client. Unfortunately, his vehicle met with a road accident resulting in damages to vehicle and it consumed lot of his time. Due to this, he could not attend the meeting resulting in loss of approximately `15 lakhs. Damages to vehicle due to the accident are covered however, but the loss of `15 lakhs is consequential and hence not covered.

For details, please refer to our two-wheeler Policy Wordings.

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What is Third Party Liability cover? Is it covered?

Third Party Liability insurance covers losses to a third person who is not a party to the insurance contract. The Motor Third Party insurance covers the following losses:

  • Any permanent injury / death to a person caused by your vehicle
  • Any damage caused to the property (excluding vehicle) of some other individual by your insured vehicle

Liability is covered for an unlimited amount in respect of death or injury. Any damage to third party property is covered upto `1 lakh in case of two-wheelers.

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What are the different modes of payment on icicilombard.com?

You can choose between 6 payment options to pay your premium online:

  • Credit Card – Make secure premium payment with your VISA, Master and AMEX card.
  • Net Banking - Transfer the premium amount online through ICICI Bank and 13 other selected Banks
  • Debit Card – Just enter your Citibank, HDFC Bank, ICICI Bank or any of the other 7 approved bank’s Debit Card details to pay your insurance premium directly
  • Cash Card - Use your Done or ITZ Card to make the payment online
  • Cheque/ Demand Draft: You can send a Cheque/ Demand Draft by courier to our office address

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What are the factors affecting the premium amount?

The premium payable for your vehicle depends on the following factors:
  • Cubic capacity of the engine
  • Age of vehicle
  • Geographical Zone
  • Type of Model
  • IDV (Insured declared Value)
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    What is ARAI?

    ARAI stands for Automotive Research Association of India. If you have installed an ARAI approved anti-theft device in your vehicle, whose installation is dully certified by the agency, you can get a discount of 2.5% on the OD (Own Damage) premium, subject to maximum of ` 500.

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    When should I report to the police?

    Incidents such as ‘Third Party Property Damage’, ‘Bodily Injury to Self or Third Party’ or ‘Theft’ should be reported to the nearest police station as early as possible, under whose jurisdiction the incident has occurred.

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    Can I ask for some advance in case the repair charges are very high?

    We offer cashless claim services where the repair charges are directly paid to the garage, if your vehicle is repaired in a garage falling within our network. However, if the vehicle is repaired in a garage not falling in our network, you have to pay the repairing charges to the garage and we will reimburse the amount to you, as per our non-cashless claim services.

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    What is Cashless Claim and Non-cashless/ Reimbursement claim?

    Cashless Claim - In cashless claim facility, the repair charges of the vehicle are directly paid to the garage by us, provided the vehicle is repaired in our garage network.

    Non-cashless/ Reimbursement - If the vehicle is repaired in a garage outside the purview of our network, then you will be liable to pay the repair charges of the garage. You can get your claim amount reimbursed by submitting the original bills and payment receipts to our office.

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    How do I register my claim?

    • Contact our Toll Free Helpline 1800 2666 to register your claim and get a claim number/ reference number. You can also directly register your claim online*, with our Lodge A Motor Claim service.
    • * Please note that as of now, only accidental damage claims can be processed through the 'Lodge A Motor Claim' interface

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    What is an endorsement?

    An endorsement is a written evidence of an agreed change in the policy. It is a document that incorporates changes in the terms of the policy. An endorsement can be of two types, i.e. Premium bearing and Non-premium bearing.

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    What is a non-premium bearing endorsement?

    A non-premium bearing endorsement is the endorsement for which you are not charged any additional premium. For example, Rectification in your contact details, Rectification in engine/ chassis number, Addition of hypothecation, etc.

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    What is a premium bearing endorsement?

    A premium bearing endorsement is the endorsement for which additional premium is charged. For example, Transfer of ownership, Addition of LPG/ CNG kit, Change of RTO location, etc.

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    How do I take a print of my policy?

    In case you have purchased your policy online through icicilombard.com then you can print your policy from the ‘My policy’ section of your 'My Insurance Account' by logging in. Alternatively, you can just click here to take a print of your policy.

    In case you have purchased your policy through our Branch/Agent, then you need to click here to search for your policy. Create your 'My Insurance Account', and then take a print out of your policy.

    Review and Rating

    97 reviews

    Write a review
    1. Guna sekaran | Aug 23, 2016
      3

      Hi.,

      I Have lost my bike insurance policy, how will i see it in online to download my policy.

      Policy in current status, i don't have insurance number with me.

    2. vng | Aug 23, 2016
      4
      Fine
    3. Shivkumar Lakshman | Apr 30, 2016
      5
      The team was very helpful and took me through the whole process of getting me a new policy as my earlier one with ICICI Lombard had expired. Appreciate the patience and service provided by them.
    4. Pavan Kumar | Apr 30, 2016
      4
      The team has been a great help for me to renew the policy, guided me at every step and helped me to understand all the queries that I had. Thanks a lot!!
    5. Tharun Emmanuel | Apr 30, 2016
      4
      I had a conversation with your motorcycle insurance team, and I am entirely satisfied with their patience and response to my queries. Thank you ICICI Lombard.
    6. Gopakumar Gopalakrishnan | Apr 30, 2016
      4
      Was trying to renew my two wheeler policy through the website but was facing problems to get it done. The team was kind enough to assist me to get my policy renewed. There should be more people like them to assist the customers. Keep up the good work guys. Way to go.
    7. Rekha Nair | Apr 30, 2016
      4
      Your employee helped me with all the information/options for renewal of my policy which was done with much ease. Keep it up.
    8. Kushal Tikmani | Apr 15, 2016
      4
      Nice work from your team. They were there with me for the entire duraton of the call explaining me the process and the policy. Really liked them and ICICI Lombard as a firm.
    9. Jonas Suganthan | Apr 15, 2016
      4
      I had an issue with my existing two-wheeler policy. My previous interactions with your customer service team were unsatisfactory. But today, I spoke with them and they did an excellent job in clarifying all my doubts and sorting out the discrepancies. They also guided me clearly, explained all the terms and conditions patiently and facilitated a smooth renewal of my policy. People like them are an asset to your company.
    10. Maheshwar Mohan | Apr 15, 2016
      4
      Hi, I had a good experience calling up the toll free line as I was facing an issue to renew my bike insurance. The team took care of the request and solved it promptly. Thanks for the support.
    11. Sandeep Verma | Apr 15, 2016
      4
      Your team is very co-operative, they guided me at every point as well as had lots of patience. I really appreciate it.
    12. Ranjish Ravindran | Apr 15, 2016
      4
      The team helped me in renewing my two wheeler insurance and were kind in solving the issue which I faced during renewing it. They explained nicely about the policies of the company. Thanks anyways, have a great day!!
    13. Swapna K | Apr 15, 2016
      4
      The team has explained and convinced me to renew my insurance policy with ICICI Lombard. They were clear in all queries which customer needs answered. Thank you for your kind information and helping me to do the renewal smoothly.
    14. Ramizraj Modi | Apr 15, 2016
      5
      This feedback is for your two wheeler team. They have helped me very well through my policy related query and in the entire process. All the help is highly appreciated. Thank you.
    15. Diptirani Mahanta | Apr 15, 2016
      4
      I spoke to your team. All my queries got resolved in one shot and I was able to make payment for my insurance. Thanks a lot to them. Very helpful and I am satisfied a lot
    16. Sandesh Sawant | Apr 15, 2016
      4
      Thanks a lot to your team. They helped me a lot for renewal of my policy. Great support. Keep it up. Great job.
    17. Puneet Kumar | Apr 15, 2016
      4
      Thanks to the team for giving the detailed product information and renewing the policy for me.
    18. Srinath Canumalla | Apr 15, 2016
      4
      Appreciate the help given by your team over phone to get two wheeler insurance done online. Thanks.
    19. Sapna Kumari | Apr 15, 2016
      3
      The team has guided me in a well manner. But I have some disappointments, as you do not receive payment from HDFC Diners club card, every year I am not able to see the link for renewal, lots of website issues. Not happy with ICICI Lombard. I will switch to other insurance company if my queries are not resolved.
    20. Kuldeep Singh Nehra | Apr 15, 2016
      4
      Having some doubts about renewing the policy on the site, therefore tried the helpline number and reached your team. They were very helpful in their approach and communicated very well all the things to me and helped in extending my policy cover from the existing one year to three years. I wish them all the best for their future.
    21. Syed Adil | Apr 15, 2016
      4
      I am really happy with your team. They are really helpful and polite while speaking to me. They have good skills. Thanks for all the help. Keep up the same consistency, hope you will have a great future. Really appreciate ICICI Lombard insurance.
    22. Manoj Aswani | Apr 15, 2016
      4
      It was a great experience renewing this policy with humble assistance of your team. Thanks to ICICI Lombard and their assistance. Hoping to have a satisfactory experience ahead
    23. Chandhan S. J. | Apr 14, 2016
      4
      I am extremely happy with the assistance given by the team. I would like you to arrange for an announcement to be made and let the other employees know how customer service is given. Thanks guys. May god bless you and may you touch the skies of success.
    24. Sunil Utekar | Apr 14, 2016
      5
      I bought Lombard two wheeler insurance. For renewal it sends well in advance notices so you are aware to renew it. For online buying ICICI Lombard website is quick, the team really helped me for buying a new policy and response to customer is very good.
    25. Maradona Mula | Apr 14, 2016
      4
      I spoke to the team and they were really helpful in helping me renew my bike insurance. This feedback has nothing for me but this good feedback means a lot to your team.
    26. Prashant Gupta | Apr 14, 2016
      4
      The service provided by the team was good. They provided genuine information however they did not know the premium of policy if done offline by ICICI Lombard. Overall it was a good service
    27. S. Rajendran | Apr 14, 2016
      4
      Happy to share my feedback for your team who guided me to renew my two wheeler insurance. I was statisfied with their communication and service.
    28. Rekha Hardikar | Apr 14, 2016
      4
      Hi, While I was renewing my 2-wheeler policy on your toll-free number, I had a pleasant conversation with the team. I wish them best luck in their career! Thank you.
    29. Kalidasan V. | Apr 14, 2016
      5
      I am an existing customer and I have contacted ICICI Lombard customer service for renewal of my policy. The team on the other side has explained clearly the process to renew my policy successfully. Thanks.
    30. Jeyachandran J. | Apr 14, 2016
      4
      The team was helpful and kind in renewing the policy and giving details about other policy offers as well.
    31. Mandeep Wasan | Apr 14, 2016
      4
      My experience was good. Thanks to the entire team for helping me to buy new policy. Basically, I was a bit unhappy with your services but your team managed to change my mind. Thanks guys!!!
    32. Krishna Chaitanya | Apr 14, 2016
      5
      I spoke to your team to renew my two wheeler insurance. I am totally happy with the way they have helped me to renew my existing policy and also explaining in detail about the policy and benefits as well as other add on products of ICICI Lombard. They are very patient in handling customer queries, thanks for all the help.
    33. Deepan Pradhan | Apr 14, 2016
      4
      Support was very good, easy to understand, all information was effective and to the point.
    34. Avish Chandra | Apr 13, 2016
      4
      I called ICICI Lombard for renewal of my policy and whatever suggestion they gave me was valuable. Thanks team for your suggestion and your concern on the same. Thank you for thinking in terms of customer perspective. Great work ICICI Lombard.
    35. Virag Yadav | Apr 13, 2016
      4
      The team was very helpful and provided all the information related to the insurance. They also helped me to create the new policy. Thanks for your support.
    36. Krishna Kumar | Apr 13, 2016
      5
      It was indeed a nice experience to interact with your team during my policy creation. They were very good at understanding my need and helping with answering my queries in length. Good product knowledge and well mannered in communication. Thank you team for making my motorcycle insurance purchase a great experience.
    37. Khagendra Singh Thenua | Apr 13, 2016
      4
      I wanted to renew my two wheeler policy online but was not able to do that because your website did not respond effectively. Finally, I called your customer care and with their help I was able to complete my policy renewal easily. They guided me well. Good job done by them. Keep it up.
    38. Ramesh Babu | Apr 13, 2016
      4
      The team did help on updating the communication address and in renewing the policy. I can rate them 4 out of 5.
    39. Suryakiran Reddi | Apr 13, 2016
      5
      The customer care executive was very helpful. He guided me through the website for renewing my two-wheeler policy. He has also created an online account for my policy. Gave advice on accidental insurance as well. Overall, it was nice experience talking to him.
    40. Mahesh Babu A. R. | Apr 13, 2016
      4
      I relay thanks to your team to renew my two wheeler policy. They have helped me in renewal of my policy up to the end in a professional manner.
    41. Manikandan D. | Apr 13, 2016
      4
      The team was very very helpful. I wish all my request should go to this team only. ICICI Lombard should recognize teams like them with promotions, spot awards or whatever they deserve. Keep up the good work!!
    42. Sanjith Shanmukhan | Apr 13, 2016
      4
      Your team has given excellent support to me for renewing my two wheeler insurance policy and registration of my email id and contact number in your system. Thanks to them and all the best for their career journey.
    43. Spurgeon Balasundaram | Apr 13, 2016
      4
      Excellent support from the team. Thank you guys. Please reduce the wait time on the phone call queue before being attended. I think 7 mins is way too high!
    44. C. H. Janardhana Rao | Apr 13, 2016
      3
      I have renewed my policy, but it has not reached me. VPL440233364 which was dispatched by courier is returned to Mumbai. It is urgent for me. Please send it immediately.
    45. Deepali Deshmukh | Apr 13, 2016
      4
      The team was very polite, helpful, quick and kind to me. I appreciate their help. Thank you so much for the wonderful service and nice experience for renewing insurance.
    46. Biju Jose V. Vadaken | Apr 13, 2016
      5
      It was pleasant talking with the team. They helped me to renew my two wheeler policy and also helped me to renew my other four wheeler and two wheeler insurance policies. Good customer care, after a long time, I spoke to a person who guided me properly. Thanks again for promptness, clarity and help from your end. God bless.
    47. M. Rathna Kumar | Apr 13, 2016
      4
      The team helped and guided me to renew my policy for two years. I appreciate their service and they deserve bright future.
    48. Rao Avln | Apr 13, 2016
      4
      I had a good call with your team. They suggested me a 3 year insurance plan for my two wheeler. Good sales pitch, very informative and persuasive. Wish them all the best.
    49. Ajinkya Kulkarni | Apr 13, 2016
      4
      Your team is great at helping. They have patience and ability to complete task without any grudges. Working at 3 am with so much empathy. Much appreciated.
    50. Roopraj Kumar | Apr 13, 2016
      4
      Vijay with Emp ID 1002352 assisted me well and provided relevant details.Good Job !!
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      Listen to our customers

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      “The team handled my renewal query and process very smoothly. They also convinced me to go for a personal cover policy which I am happy to op... ”

      Madankumar Venugopal - Engineer - Chennai

      member

      “The team gave us nice service. They were polite and suggested us nicely to renew our policy for Honda Activa. Thank you so much ”

      Gulshanbanu M. Ansari - Engineer - Mumbai

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      “Fine service and feed back is good online renewal must be made easy. ”

      E Prakash - Chennai - Employee, SBI

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      Sr no. Dealer Name Address City State Contact No Mobile No Contact Person Latitude Longitude Operations
      ICICI Lombard General Insurance Company Ltd. is one of the largest private sector general insurance companies in India. We offer insurance coverage for motor, health, travel, home and others. Customers can buy or renew policies online with instant policy issuance.
      Trade logo displayed above belongs to ICICI Bank Ltd. and Northbridge Financial Corporation and is used by ICICI Lombard GIC Ltd. under license. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: U67200MH2000PLC129408.
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