Why ICICI Lombard is the smart choice
to secure yourself and the things you love
During FY2018, we settled 99.9% health insurance claims and 90.8% motor insurance claims (own damage) within 30 days of claim filing.*
Well, we don’t wish to blow our own trumpet, but the Indian Insurance Award of ‘Claim Leader – General Insurance’ only validates why we remain your smartest choice.
ICRA (an Associate of Moody's Investors Service) has assigned iAAA rating indicating highest claims paying ability to ICICI Lombard General Insurance Company Limited.
The rating indicates a fundamentally strong position. Prospect of meeting policyholder obligations is the best. The rating takes into consideration ICICI Lombard's strong parentage, the high growth prospects for the general insurance business in the country, ICICI Lombard's strong capitalisation level, its prudent underwriting and reinsurance strategy, and its satisfactory underwriting performance.
We offer easy access to
With a network as widespread as ours, help is never too far away. If your vehicle gets damaged and you are stranded, our Car and Two Wheeler Insurance policies let you avail cashless repair services at any of our 5900+ network garages.
In case of a medical emergency, you need not worry because our Health Insurance policies offer access to cashless treatment at any of our 3600+ network hospitals across the country.
We believe in quick claim settlement.
We settle around
We settled a total of 1.54 million claims in FY2018, which means that on an average, every minute we honour about 3 claims.
We have established a strong market leadership through our promise of quick and efficient claim processes. Our pledge towards prompt responsiveness assures you of immediate assistance.
To ensure you have a hassle-free claim experience, the unit employs over 100 doctors and 600 engineers.
The unit settled 1.54 million claims in FY2018.
We were the pioneers in the industry to develop an online sales channel in 2005 and the first General Insurance Company to be ISO certified.
Our in-house call centre operations help to serve you better.
We have introduced mobility solutions to empower customers to purchase, renew and intimate claims.
Long Term Two Wheeler Insurance - A 3-year long-term policy introduced in the two wheeler insurance segment.
Complete Health Insurance - Comprehensive health insurance that offers Out-Patient Department (OPD) benefits, maternity cover and a host of wellness benefits.
Bus Insurance - Comprehensive bus insurance for inter-state bus travellers through bus ticketing portals starting at ₹10 only.
A self-service customer app (Insure) has been launched for convenient policy purchase / renewal, claim intimation and tracking, GPS-enabled notification services; for example, for locating the nearest hospital/garage.
To reduce the survey response time of your vehicle from more than a day to a few hours, all our motor surveyors are equipped with tablet devices.
We have indemnity-based OPD solutions for you to avail real-time approval on consultation, diagnostics and pharmacy.
Our enhanced capabilities in data analytics helps us to understand you needs better.
We offer telematics powered solutions to corporate customers to prevent loss during transit.
Awards and Accolades
We won the prestigious Celent Model Insurer Asia Award, in the “digital and omnichannel” and “legacy and ecosystem transformation” categories for our agency application and our chatbot “MyRA”, respectively in 2017.
We also received the “Technology Innovation” and “E-Business Leader” awards at the Indian Insurance Awards, 2016.
For full details of the awards (click here)
The PMFBY was launched in 2016 and replaces all the prevailing yield insurance schemes in India. The scheme has extended coverage under localized risks, post-harvest losses etc. and aims at adoption of technology for the purpose of yield estimation. Through increased farmer awareness and low farmer premium rates the scheme aims at increasing the crop insurance penetration in India.Read More
“I used the mobile self inspection feature within the ICICI Lombard app for my car insurance and it was a great experience. I must say, this... ”Prince Sachdev – Bhagalpur
“ICICI Lombard’s online booking experience is very seamless, especially if one is renewing the motor policy it is the most hassle-free... ”Sameer Bagul - EVP & Head Finance, Cleartrip Pvt. Ltd
“Quick service from staff. Polite and patience in communications.Good guidance.As a senior citizen what else I require. My small settlement w... ”Viswanadha Sobhanadri - Hyderabad - Editor & Publisher, Vedamataram
“I have been a customer to ICICI Lombard General (Motor) Insurance for the last 5-6 years. I have two 4-wheelers and both are insured with IC... ”Diptesh Narayan Ray - Businessman - Pune
“Recently I renewed my Car Insurance, since I am out of country for 5 months I asked my brother staying in Naroda, Ahmedabad to complete the... ”Dhananjay Joshi - IT Professional - Gandhinagar
“Happy with your service. I wanted to know about Roadside Assistance Features and found all the information on the website. I even called the... ”Tushar - Thane - Associate, Altisource
“Two main and important things I would like to highly appreciate. First, buying Insurance Online is "Super Experience" and in case you are fi... ”Tarak Desai - Bangalore - Associate Group Manager, SLK Software Services
“Hello, I am Sharath Chander Kanala and I have availed car insurance renewal policy from ICICI Lombard. I have to say that I have had a super... ”Sharath K - Teacher - Varanasi
“Hello, I, Palla Srinivasa Murthy, had availed car insurance on my Santro and I must say, the whole process was so smooth that it really ease... ”PS Murthy - Manager - Banglore
“Fine service and feed back is good online renewal must be made easy.”E Prakash - Chennai - Employee, SBI
“The team handled my renewal query and process very smoothly. They also convinced me to go for a personal cover policy which I am happy to op... ”Madankumar Venugopal - Engineer - Chennai
“The team gave us nice service. They were polite and suggested us nicely to renew our policy for Honda Activa. Thank you so much”Gulshanbanu M. Ansari - Engineer - Mumbai
“Extremely happy. Very satisfied with your express settlement of claims. My experience with you is unique as compared with others. ...”Dilip V Bhide - Nagpur - Proposer
“You can say that I am big 'fan' of ICICI Bank. This is one of the main reasons I went to ICICI Lombard for my health insurance and 2-wheeler... ”Pawan Kabra - IT Professional - Surat
“I have used ICICI bank site for online purchase of Health Insurance for my family. It was a nice experience and I enjoyed it. I could get de... ”P.D. Kulkarni - Bank Manager - Mumbai
“I am happy with the services offered by ICICI Lombard General Insurance Company. I have medical policies from different companies for my fam... ”Ashish Shah - Entrepreneur - Mumbai
“I am quite amazed to buy a policy from ICICI Lombard. There was no paperwork, no health check-up, no cheque payments, no reminder calls etc.... ”Ajit Deshpande - Software Engineer - Pune
“We had gone to the US to visit our unwell son. Due to the extreme climatic conditions, I fell sick. We were really worried about high medica... ”Vallabh Bordawekar - Advocate - Mumbai
“When I had gone to see my son and family in the US, I developed diarrhoea on the first day itself. I was bed ridden and had to be rushed to ... ”P. Reddy - IT Professional - Hyderabad
“On my way to Bahamas via London for an award ceremony, I was robbed in London and lost all valuables and important documents. Imagine my sit... ”Rajiv Singh - Marketing Executive - Mumbai
“On my way to Bahamas via London for an award ceremony, I was robbed in London and lost all valuables and important documents. Imagine my sit... ”Rajesh Desai - Businessman - Thane
“I am thankful to ICICI Lombard for settling my claim in 4 days. The torrential rains damaged my photo studio situated at Bandra east. I imme... ”S. Hajer - Businessman - Mumbai
The Expert Blog
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ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd assigned by Northbridge Financial Corporation solely for the territory of India. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: L67200MH2000PLC129408.