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Get cashless approval within 4 hours* with ICICI Lombard’s ​Complete ​Health ​Insurancemsg

With ICICI Lombard’s Complete Health Insurance policy, you are assured cashless approval within 4 hours. This lets you avail timely medical services without worrying about the finances, at any of our 4500+ network hospitals.

7 reasons to buy ICICI Lombard Complete Health Insurance

  • member

    Enjoy tax benefits

    member

    Enjoy tax deduction benefits on the premium amount paid for yourself, spouse and dependent children

  • member

    Secure wellness, health and maternity expenses

    member

    Add-on cover for Outpatient Treatment, Wellness and Preventive Healthcare, and Maternity Benefit

  • member

    Get free value-added services

    member

    In addition to coverage benefits of your policy, you also get access to an online chat with a doctor, free health check-ups and e-consultations to help you stay fit and healthy

  • member

    Secure health costs for as long as you live

    member

    With our lifetime renewal facility, there is no upper age limit to your policy. Continue to renew it and stay protected from medical expenses

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    Now reset your sum insured up to 100%

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    Once in a policy year, your sum insured amount will be reset up to 100%

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    Get cover for alternative therapies with AYUSH

    member

    Get covered for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment while you are hospitalised

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    We guarantee on time claim service

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    Get a quick response: for cashless claims in 4 hours and reimbursement claims in 14 days

critical_illness

Cashless Hospitalisation Facility For Your Health Insurance Claim

Read Article
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Tax Deduction of Health Insurance Premium

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Why ​Do ​You ​Need ​Critical ​Illness ​Insurance?

Medication and treatment costs for critical illnesses can be huge; however, a bit of prudent planning helps.

See More
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Understand your Complete Health Insurance policy coverage

Your policy covers:

  • Medical expenses incurred during hospitalisation for more than 24 hours, including room charges, doctor/surgeon’s fee, medicine bills, etc.
  • Medical expenses incurred 30 days prior and 60 days post hospitalisation
  • Day-care expenses for advanced, technological medical surgeries and procedures requiring less than 24 hours of hospitalisation (including dialysis, radiotherapy and chemotherapy)
  • Pre-existing diseases, but after 2 years / 4 years of continuous coverage with the Company*
  • Life Long Renewability: The policy provides life - long renewal
  • Floater Benefit: Floater cover to get family (self, spouse, dependent parents, dependent children, brothers and sisters) covered for the same sum insured under a single policy by paying one premium amount. Any individual above 3 months of age can be covered under the policy provided 1 adult is also covered under the same policy
  • Additional Sum Insured: An Additional Sum Insured of 10% of Annual sum insured provided on each renewal for every claim free year up to a maximum of 50%. In case of a claim under the policy, the accumulated Additional Sum Insured will be reduced by 10% of the Annual Sum Insured in the following year
  • Policy period: Option of choosing 1 or 2 year policy period under various plans offered
  • Cashless Hospitalisation: Avail cashless hospitalisation at any of our network providers / hospitals. A list of these hospitals / providers is available on our website www.icicilombard.com
  • Free Health Check - up: The customer is entitled for a Free Health Check - up at designated centers. The coupons would be provided to each Insured for every policy year, subject to a maximum of 2 coupons per year for floater policies
  • Tax Benefit: Avail tax deduction on premium paid under health insurance policy as per applicable provisions of Section 80D of Income Tax Act, 1961 and amendments made there to
  • Pre - Policy Medical Check - up: No medical tests will be required for insurance cover below the age of 46 years and Sum Insured up to `10 Lakhs
  • Free Look Period: Policy can be cancelled by giving written notice within 15 days of receiving the policy
  • Reset benefit: We will reset up to 100% of the Sum Insured once in a policy year in case the sum insured including accrued additional Sum Insured (if any) is insufficient as a result of previous claims in that policy year
  • In Patient AYUSH Treatment: Expenses for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment only when it has been undergone in a government hospital or in any institute recognised by the government and / or accredited by Quality Council of India / National Accreditation Board on Health
  • Emergency Ambulance Cover: Reimbursement up to `1,500 per hospitalisation for reasonable expenses incurred on availing an ambulance service offered by a hospital / ambulance service provider in an emergency condition
  • Wellness Program: Our wellness program intends to promote, incentivise and reward you for your healthy behavior through various wellness services. All the activities as mentioned in the desired section help you earn wellness points which will be tracked by us

Optional add-on covers:

Optional Cover 1

Sum Insured(`)   3 lacs/ 4 lacs/5 lacs 7 lacs/ 10 lacs
Hospital Daily Cash `1,000 per day `2,000 per day

Hospital Daily Cash: A certain amount (as per the plan chosen) will be paid for each and every completed day of hospitalisation, if such hospitalisation is atleast for a minimum of 3 consecutive days and subject to maximum of 10 consecutive days.

Convalescence Benefit: A benefit amount of `10,000 per insured once during the policy period will be paid in case of hospitalisation arising out of any injury or illness as covered under the policy, for a period of consecutive 10 days or more.

Optional Cover 2

Outpatient Treatment Cover: Reimbursement for the medical expenses incurred as an Outpatient (OPD).

Maternity Benefit: Reimbursement for medical expenses incurred for delivery, including a cesarean section, during hospitalisation or lawful medical termination of pregnancy during the policy period. The waiting period for maternity cover is 3 years. The cover shall be limited to 2 deliveries / terminations during the period of insurance. Pre - natal and Post - natal expenses shall be covered under this benefit. This cover is applicable only for floater plan having Self and Spouse in the same policy.

New Born Baby Cover: The new born child can be covered under this policy during hospitalisation for a maximum period upto 91 days from the date of birth of the child. This cover will be provided only if maternity cover is opted.

Wellness and Preventive Healthcare: All the expenses pertaining to routine health check - ups and for other wellness and fitness activities taken by you will be reimbursed.

Optional Cover 3

Critical Illness Cover: The customer can opt for Critical Illness Cover covering specified Critical Illnesses / medical procedures like Cancer of Specified Severity, First Heart Attack - of Specified Severity, Open Chest Cabg, Stroke Resulting in Permanent Symptoms, Permanent Paralysis of Limbs, Kidney Failure Requiring Regular Dialysis, Major Organ / Bone Marrow Transplant, Multiple Sclerosis with Persisting Symptoms, Open Heart Replacement or Repair of Heart Valves, Coma of specified severity. A benefit amount is paid up on the diagnosis of the chosen critical illness.

Donor Expenses: Reimbursement up to `50,000 for such medical expenses as incurred by the organ donor for undergoing any organ transplant surgery for your use.

*Conditions apply

Voluntary Deductible

Notwithstanding anything to the contrary in the Policy, it is hereby expressed and agreed that You have voluntarily opted for a Deductible, as specifically appearing in the Policy Schedule, in consideration for a reduction in premium amount payable for this Policy.

Deductible will be applicable for each and every Claim during the Policy Year before it becomes payable by Us under the Policy. Subject otherwise to the terms, conditions and exclusions of the Policy.

Refer to the Policy Wordings document to understand exactly what all your policy covers, so you can benefit from it better.

Your policy does not cover:

  • An illness that you contract within 30 days of the starting date of your policy, except those that are incurred as a result of an accident. This clause is not applicable on the subsequent renewals.

For the first 2 years, some diseases like cataract, hernia, stone in the urinary system and others will not be covered.

Exclusions valid for the first 2 years

Treatment of the following diseases/illness/ailments

  • Cataract #
  • Benign prostatic hypertrophy
  • Myomectomy, hysterectomy unless because of malignancy
  • Hernia and hydrocele
  • Fissures and/or fistula in anus, hemorrhoids/piles
  • Joint replacement, unless due to accident
  • Sinusitis and related disorders
  • Stone in the urinary and biliary systems
  • Dilatation and curettage, endometriosis
  • All types of skin and all internal tumours/cysts/nodules/polyps of any kind, including breast lumps, unless malignant
  • Dialysis required for chronic renal failure
  • Surgery on tonsils, adenoids and sinuses
  • Gastric and duodenal erosions and ulcers
  • Deviated nasal septum
  • Varicose veins/varicose ulcers

If the policy is renewed with us for two consecutive years, the above diseases / illness / ailments will be covered from the third year.

# Any claim for cataract treatment shall not exceed ` 20,000 per eye, during each policy year after 2 years from the policy start date.

## 4 years for sum insured up to ` 2 lakhs.

Pre-existing diseases, non-allopathic treatments and some other expenses are permanently excluded from being covered.

Permanent exclusions

  • Any illness/ disease/ injury/ pre-existing disease before the inception of the policy. However, this exclusion ceases to apply if the policy is renewed with the company for two consecutive years for sum insured of `3, 4, 5, 7, 10 lakhs and ` 2 lakhs if the policy is renewed for 4 consecutive years
  • Non-allopathic treatment, pregnancy and childbirth related complications, cosmetic, aesthetic and obesity related treatment
  • Expenses arising from HIV or AIDS and related diseases, use or misuse of liquor, intoxicating substances or drugs as well as intentional self-injury
  • War, civil war or breach of law
  • Naturopathy treatment, acupressure, acupuncture, magnetic and other such therapies
  • Treatment taken outside the country
  • Any expenses arising out of domiciliary treatment

It’s always a good idea to be aware of what is excluded from your policy; so make sure you read the Policy Wordings

Read More

ICICI Lombard Complete Health Insurance
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Check your eligibility for Complete Health Insurance

  • If you are above 18 years of age, you can buy the Complete Health Insurance policy for yourself and your family members, children and parents
  • If you want your child to be covered under the family floater, your child should be more than 3 months of age and in case you are buying an individual policy for your child, he or she should be more than 6 years of age
  • A policy bought to cover children aged between 3 months to 5 years, should necessarily cover at least one adult too
  • Children have to be more than 91 days old to be eligible for the policy
  • If you are buying the policy for an individual who is more than 46 years of age, he or she will need to undergo a medical test at our designated diagnostic centres
  • You can avail income tax benefits under Section 80D, only on policies bought for self, spouse, parents and dependent children

Explore our simple, hassle-free claims process

Cashless Claims

Reimbursement Claims

Other Third Party Administrator Claims – Cashless

Other Third Party Administrator Claims – Reimbursement

  • NOTE:

    • Cashless ​facility is only available at our cashless network hospitals
    • In case of ​planned ​hospitalisation, contact your service provider two days prior to admission
    • In case of ​emergency ​hospitalisation, contact your service provider within 24 hours of hospitalisation
    • For intimating the claim, please call our 24x7 toll free number 1800 2666 or SMS ‘HEALTHCLAIM’ to 575758 (charge – `3 per SMS) or email us at ihealthcare@icicilombard.com
    • Please send the relevant documents to: ICICI Lombard Health Care, ICICI Bank ​Tower, Plot No. 12, Financial District, Nanakramguda, Gachibowli, Hyderabad - 500 032

    Get answers to common queries about complete health insurance

    • GENERAL
    • COVER
    • PREMIUM
    • CLAIMS
    • POLICY

    What do you mean by annual sum insured?

    The annual (basic) sum insured is the maximum amount that an insurance company will pay you, according to the insurance contract, in the event of a claim.

    What do you mean by waiting period?

    The duration only after which a claim can be made is called the waiting period. 

    If I increase my policy Sum Insured at the time of renewal, do any waiting periods apply?

    Yes, waiting periods will be applicable afresh in relation to the amount by which the Sum Insured has been enhanced.

    What do you mean by pre-existing disease?

    Any condition, aliment or injury or related condition(s), for which you had signs or symptoms and/or were diagnosed and/or received medical advice/treatment within 48/24* months prior to the first policy with the insurance company is called a pre-existing disease. (*as per selected plan) 

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    What are the covers offered under Basic Hospitalisation?

    It refers to payment of the in-patient hospitalisation expenses such as boarding and nursing expenses, intensive care unit charges, surgeon’s/doctor’s fee, anesthesia, blood, oxygen, operation theatre charges etc. that you would incur during hospitalisation for a minimum period of 24 consecutive hours.
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    What are the covers offered under Day Care Surgeries/Treatments?

    It refers to payment of the Medical Expenses that you would incur while undergoing Specified Day Care Procedures/Treatment (as mentioned in the Day Care Surgeries list), which require less than 24 hours hospitalisation.
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    What are the covers offered under Pre and Post Hospitalisation Expenses?

    It refers to payment of the Medical Expenses that you might incur immediately 30 days before and 60 days after hospitalisation.
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    What are the covers offered under Critical Illness?

    It refers to payment of a fixed amount (up to Sum Insured) upon diagnosis of covered major illnesses and mentioned medical procedures.

    Covers offered under critical illness/medical procedures are Cancer, Coronary, Artery By-pass graft surgery, Myocardial Infarction (Heart Attack), End Stage Renal Failure, Major Organ Transplant, Stroke, Paralysis, Heart Valve Replacement Surgery and Kidney failure.

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    What parameters are considered for calculating the premium?

    Cover opted (Individual / Floater)
    Age of senior most member
    Sum Insured selected
    Sub limit (if selected)
    Optional covers (add-ons chosen)
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    What is the procedure for reimbursement settlement?

    All the claims have to be intimated 48 hours prior to hospitalisation and within 24 hours post admission in case of emergency

    • Intimate claim by sending SMS 'HEALTHCLAIM' to 575758 (charge – 3 per SMS) or calling our toll free number 18002666 or email us at ihealthcare@icicilombard.com
    • Send your duly filled (and signed by you as well as your treating doctor) claim form and required documents to us
    • We will review your claim request (as per policy terms and conditions)
    • On approval, we will settle your claim (as per policy terms and conditions) and reimburse the approved amount to you
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    What is the process for claim?

    The claim process involves 3 steps
    • Claim Intimation
    • Claim Processing
    • Claim Payment/Closure

    Claim can be intimated through various modes:
    • Call Center
    • Walk in
    • E-mail
    • Fax
    • Letter
    • SMS
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    What are the steps for cash settlement

    Only available at network hospitals. Pre-authorisation request to be made at least 48 hours before a planned hospitalisation and within 24 hours of emergency hospitalisation Steps involved
    • Admission in network hospital
    • Fax the pre-authorisation form along with relevant documents (Investigation reports, Previous consultation papers if any, Cashless ID, Photo ID)
    • We review your claim request (as per policy terms and conditions)
    • On approval, we settle your claim (as per policy terms and conditions) with the hospital after completion of all formalities
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    Who should be contacted to make a claim?

    The ICICI Lombard claims management team or customer service should be contacted.

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    What if I want to renew my health insurance policy after one year?

    We will be sending you a renewal notice informing you of the expiry of your health policy via courier.

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    What is a Health Card?

    A Health Card is a card that you get along with your policy. It is similar to an identity card. This card entitles you to avail cashless hospitalisation at any of our network hospitals.
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    How does a Health Card function in case of a 2-year (auto renewal) policy?

    In case of a 2-year (auto renewal) policy, you will be issued a single card, which will be valid for the entire policy period. The health card need not be renewed or re-issued during the policy tenure.

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    What are the benefits of a health card?

    A health card mentions the contact details and the contact numbers of the Third Party Administrator (TPA). In case of a medical emergency, you can call on these numbers for queries, clarifications and for seeking any kind of assistance.

    Moreover, you need to display your health card at the time of admission into the hospital.

    Reviews and Ratings

    1198 reviews

    Write a review
    1. Vivesh Kumar | Apr 10, 2018
      4
      Communicating with an executive from ICICI Lombard was eye-opening with regards to the benefits of my health insurance. Some of them included wellness programs and lifelong renewability. After he clarified all my doubts, I went ahead and purchased the policy.
    2. Sadiqa Bano | Apr 09, 2018
      5
      Hello, team. One of your representatives called me back at the promised time and gave me good advice about my health insurance policy. He also helped create a new plan from scratch. Thanks, ICICI Lombard. If there is an option of rating, he deserves 5 out of 5 stars.
    3. Atul Agrawal | Apr 08, 2018
      4
      The experience of buying my health insurance policy from ICICI Lombard was swift, thanks to your salesperson. He supported me throughout the process and told me about benefits like cashless hospitalisation in network hospitals. I look forward to the same excellent service from this organisation in the future.
    4. T. Subbiah | Apr 07, 2018
      5
      The support I received while renewing my ICICI Lombard health insurance was admirable. The agent reintroduced me to policy features such as free look period, which allows for the cancellation of a plan within 15 days of purchasing. Wonderful service. Thank you very much.
    5. Sumit Chauhan | Apr 06, 2018
      5
      I am glad to be writing a feedback for the conversation I had with your agent. He explained each and every aspect of my health insurance policy in detail for my thorough understanding. I would like to thank him and the ICICI Lombard team for their unmatched service. Good work, keep it up.
    6. Vishal Kale | Apr 05, 2018
      4
      After speaking to your agent over the phone, I received the precise information I needed about health insurance offered by ICICI Lombard. He made me aware of useful facilities like on-time claim service. It was really nice talking to him.
    7. Anand Madhupada | Apr 04, 2018
      5
      I was looking for health insurance and your sales representative responsibly guided me through the policy details, focusing mostly on the add-ons. I was confused whether to go ahead with the purchase or not, but her strong support enabled me to make a good decision. Thank you.
    8. John Prakash Katuri | Apr 03, 2018
      5
      Just spoke to one of your customer care executives. She assisted me very well in the purchase of my health insurance policy. She possessed an in-depth knowledge about the plan, which is why I was able to understand all the benefits like cashless hospitalisation in network hospitals.
    9. Indrajeet Mukherjee | Apr 02, 2018
      4
      I was aptly assisted by your agent in my search of a suitable health insurance policy. She expanded upon some of the plan’s numerous advantages such as tax benefits under Section 80D of the Income tax Act. I am extremely satisfied. Thank you.
    10. Jayatheja A. | Apr 01, 2018
      5
      Just enjoyed a quick chat with your customer care representative! I am grateful to her for taking out the time and suggesting all the possible combinations that I could opt for when buying health insurance from ICICI Lombard. Well done and keep it up. Have a great day!
    11. Lalit Kumar Rawal | Mar 31, 2018
      5
      Just conversed with an ICICI Lombard agent to book my health insurance! She walked me through the provisions of the policy such as tax benefits as well as cashless hospitalisation in hospitals that are part of the network. I found her to be extremely dedicated to her job and knowledgeable about the plan. Great going!
    12. Rajesh Khanna G. | Mar 30, 2018
      4
      The customer care employee had strong communication skills and good understanding of my insurance needs. She did an admirable job when it came to helping me buy ICICI Lombard’s health insurance policy.
    13. Vijay Subramaniam | Mar 29, 2018
      5
      I would like to request you to initiate a cashless facility for Jupiter Hospital which is located in Baner, Pune. This tertiary care infirmary is closest to my residence. Looking forward to a quick response on this from your end. Thanks!
    14. V.P.S. Jaswal | Mar 28, 2018
      4
      Thanks to the prompt assistance of your agent, I was able to obtain my ICICI Lombard health insurance online without any difficulty. During our communication, I was also told about the plan’s inclusions such as coverage for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment in a government hospital or institution. His service deserves an excellent rating.
    15. Yogesh Shinde | Mar 27, 2018
      5
      Just concluded a nice and helpful conversation with your salesperson! He effectively communicated the health insurance plan’s advantages such as tax deductions under section 80D of the Income Tax Act. Kudos to ICICI Lombard for hiring such an efficient employee! Cheers!
    16. Rauf Khan | Mar 26, 2018
      4
      Enjoyed a prompt response from your customer care executive! During our chat, I was able to acquire all the required information about your health insurance plan. I completed the online purchase of my health insurance successfully with his help.
    17. Masood Ansari | Mar 25, 2018
      5
      I completed the purchase of my ICICI Lombard health insurance policy with the help of your salesperson. After interacting with him, I also got to know about the plan’s numerous advantages such as guaranteed on-time claim service.
    18. Neeraj Bakshi | Mar 24, 2018
      5
      I interacted with your representative for the purchase of my health insurance. She nicely explained to me that according to the policy’s provisions, medical tests are not required for a policy cover below the age of 46 and sum insured up to Rs. 10 lakh. Thank you; I will soon buy another plan from ICICI Lombard!
    19. Dinesh Pandit | Mar 23, 2018
      4
      When it came to buying home insurance from ICICI Lombard, I found the salesperson to be extremely helpful and knowledgeable. She resolved all my queries and pointed out to the policy’s provisions such as coverage against medical expenses incurred during hospitalisation. Great work!
    20. Malsawmtluangi K. | Mar 22, 2018
      5
      Had a useful interaction with your agent for the purchase of my ICICI Lombard health insurance plan. He explained to me all the details of the policy such as tax benefits on premiums paid under section 80D of the Income Tax Act. Thank you for all the help!
    21. Payal Chakraborty | Mar 21, 2018
      4
      Thanks a lot for assisting me with the renewal of my mother’s health insurance policy. The representative I spoke to provided me with information about the plan’s additional benefits such as tax deductions on premiums under section 80D of the Income Tax Act. I would definitely consider the insurance options you told me about and revert to you with my decision at the earliest.
    22. Sahil Gandhi | Mar 19, 2018
      4
      I would like to say a big thanks to ICICI Lombard’s executive for helping me to choose the best health insurance. She highlighted the pros and cons of the plans offered by you and your competitors. This made it easy for me to make a decision. I am looking forward to the same kind of assistance in case of any need in the future. Cheers!
    23. Ravindra Kamath | Mar 18, 2018
      5
      My search for health insurance came to end after I interacted with your agent. I was told about the plan’s countless advantages such as cashless hospitalisation in network hospitals as well as tax benefits under section 80D of the Income Tax Act. His service was really good and I would like to appreciate him for that.
    24. Deepak Kumar | Mar 17, 2018
      5
      Your customer executive explained to me the details of the health insurance really well. She simplified the terms of the policy, which made it very easy for me to understand the coverage. Thanks a lot for your help.
    25. Ashwin Prakash | Mar 16, 2018
      4
      I found your salesperson to be very helpful when it came to the renewal of my health insurance policy. I’d been trying to complete this procedure for nearly a month. His assistance got the job done. Kudos!
    26. Subramanya P.R. | Mar 15, 2018
      4
      My ICICI Lombard health insurance policy was booked successfully with the help of the agent I spoke to. I was informed about several provisions of the plan including tax deductions on premiums under section 80D of the Income Tax Act. All in all, she handled our interaction in a courteous and professional manner.
    27. Pratik Goje | Mar 14, 2018
      5
      It was a delight to talk to your salesperson. She nicely explained the terms and conditions of the health insurance plan, especially the advantages such as tax deductions on premiums under Section 80D of the Income Tax Act. Thanks for being so helpful.
    28. Rupesh Ranjan | Mar 13, 2018
      4
      ICICI Lombard’s customer support employee spared no effort in helping me to buy health insurance. He was really well-mannered and explained the features of the policy such as tax benefits on premiums that are paid under section 80D of the Income Tax Act. He made sure that I understood each and every term before proceeding to the next one.
    29. Vikas Dinesh Mishra | Mar 12, 2018
      5
      The customer care agent was very clear about the benefits of the health insurance policy like tax deductions on premiums under section 80D of the Income Tax Act. He also spoke to me about the other insurance plans on offer. Thanks for the help. A pleasant experience indeed.
    30. Samiksha Surve | Mar 11, 2018
      4
      I’ve purchased a health insurance policy from ICICI Lombard. Your customer service employee advised and assisted me during this whole process in a patient and clear manner. Thanks for the help. All the best!
    31. Rama Mahesh | Mar 10, 2018
      5
      I would like to thank your agent for clarifying all of my queries regarding health insurance. Thanks to her guidance, I was finally able to select a good policy for my parents. Kudos to the ICICI Lombard team!
    32. Rohan Dhawan | Mar 09, 2018
      4
      I would like to thank ICICI Lombard for helping me out with the renewal of my personal accident insurance plan. Your customer care representative guided me at every step of the purchase. She explained all the relevant information in detail. It was extremely nice to interact with her. I would highly recommend her.
    33. P.V. Chandrasekhar | Mar 08, 2018
      5
      The customer service executive’s response to my request for assistance was excellent. He patiently provided me with all details regarding the health insurance plan and made every effort to solve my payment issues. I appreciate his work. Keep it up.
    34. Ripunj Tiwary | Mar 07, 2018
      4
      I’ve bought a new health insurance policy. It was nice to talk to your customer support representative. She made sure that we had a great experience with ICICI Lombard. I would say that she has kept intact the brand value with her behaviour. Thanks!
    35. Nileshkumar Bhatt | Mar 06, 2018
      5
      Had a great experience while communicating with your customer service executive. He made the entire process of buying health insurance very easy for me. I’ve come across very few executives who are as polite, helpful and customer centric as him. I’m sure that he is an asset to ICICI Lombard.
    36. Praveen Kumar | Mar 05, 2018
      4
      It was nice to talk to your customer service executive. She was immensely helpful and went the extra mile to answer my queries. Her sound knowledge of the health insurance plan, especially its benefits such as tax deductions on premiums under Section 80D of the Income Tax Act, has left me impressed.
    37. Raja Nandyala | Mar 04, 2018
      5
      Your agent was outstanding in the way she interacted with me. I am also impressed with her patient replies to my queries. When she was unsure of the answer to a sales-related question, she even made the effort to call up the concerned department for guidance before getting back to me with the response. I score her 10 out of 10 for her dedication.
    38. Mohd. Shafique | Mar 03, 2018
      5
      I am really happy after my interaction with your customer service executive. I appreciate his succinct explanation of the ins and outs of the health insurance plan as well as his guidance during the buying process. Thanks!
    39. Hemanshu Worah | Mar 02, 2018
      4
      Your customer service representative was very nice to me. She came to my aid when I was unsure as to how to go about renewing my health insurance policy. I would like to thank her for guiding me efficiently during the procedure. I wish her all the success in her career.
    40. Harshad Shinde | Mar 01, 2018
      4
      I’d gotten in touch with your executive for guidance with regard to buying health insurance for my family. She was soft-spoken, prompt and very good at her job. I’m impressed with her knowledge of the policy and her understanding of my insurance needs. I wish her luck for the future.
    41. Supriya Deshmukh | Feb 28, 2018
      5
      I was looking for guidance with regard to the renewal of my health insurance plan, which is why I decided to get in touch with ICICI Lombard’s customer care team. The executive I communicated with patiently heard all of my queries and then gave convincing answers to them. It was very helpful.
    42. Nagarajan Ramanathan | Feb 27, 2018
      4
      I received prompt service from ICICI Lombard while buying my health insurance. Your customer support agent was very kind to me. He had good knowledge of the policy, especially the benefits such as tax deductions on premiums under Section 80D of the Income Tax Act. Well done!
    43. Shyam Sundar | Feb 26, 2018
      5
      I had a highly informative interaction with ICICI Lombard’s salesperson. She helped me to zero in on a suitable health insurance plan as per my requirements. I also learnt how policyholders are eligible for tax deductions on premiums paid under Section 80D of the Income Tax Act. I am happy to have bought the policy online.
    44. Yuvraj Singh Shaktawat | Feb 25, 2018
      4
      My interaction with your executive turned out to be really informative. Her clear way of communicating the health insurance plan’s numerous features such as tax benefits on premiums under Section 80D of the Income Tax Act enabled me to make a quick decision. She was courteous and kind, and made every effort to guide me through the buying process. Thanks for the help.
    45. Rajat Kumar | Feb 24, 2018
      5
      Your advisor provided me with all the required information of your health insurance plan, including benefits such as tax deductions under Section 80D of the Income Tax Act. This helped me to make an informed decision and buy the policy for my mother. It was nice to talk to him. He was patient enough to listen to me and clarify all of my doubts.
    46. Kartikeya Tiwari | Feb 23, 2018
      4
      ICICI Lombard’s customer service associate gave me good support during the purchase of my health insurance plan. She helped me to understand the policy features such as tax benefits on premiums paid under Section 80D of the Income Tax Act. I am happy to give this positive feedback for her.
    47. Anushree Arora | Feb 22, 2018
      5
      I was planning to buy your Complete Family Floater Health Insurance Plan and had gotten in touch with your advisor in this regard. He explained the policy provisions nicely and addressed my queries satisfactorily. He also helped me to create a new policyholder profile and fill up the application online, thereby making it easy for me to purchase the policy.
    48. P. Sunil Kumar | Feb 21, 2018
      4
      The agent shared with me complete details of health insurance from ICICI Lombard. He was very forthcoming with the information regarding the different options on offer and explained the ins and outs of every plan. I had a good experience while interacting with him. Thanks for helping me out.
    49. Bijoy Banerjee | Feb 20, 2018
      5
      I got in touch with your salesperson to find out more about the different health insurance plans on offer. Her exceptional customer service skills and concise account of the features of the policies has left me impressed. Thank you for giving me such vital information.
    50. Suraj Parekh | Feb 19, 2018
      5
      Your representative explained the ins and out of the health insurance policy—including tax deductions on premiums—so well that I wasted no time in paying for it. Good job! I’m truly a happy ICICI Lombard customer.
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      ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
      ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd assigned by Northbridge Financial Corporation solely for the territory of India. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: L67200MH2000PLC129408.
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