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Get cashless approval within 4 hours* with ICICI Lombard’s ​Complete ​Health ​Insurancemsg

With ICICI Lombard’s Complete Health Insurance policy, you are assured cashless approval within 4 hours. This lets you avail timely medical services without worrying about the finances, at any of our 3600+ network hospitals.

7 reasons to buy ICICI Lombard Complete Health Insurance

  • member

    Enjoy tax benefits


    Enjoy tax deduction benefits on the premium amount paid for yourself, spouse and dependent children

  • member

    Secure wellness, health and maternity expenses


    Add-on cover for Outpatient Treatment, Wellness and Preventive Healthcare, and Maternity Benefit

  • member

    Get free value-added services


    In addition to coverage benefits of your policy, you also get access to an online chat with a doctor, free health check-ups and e-consultations to help you stay fit and healthy

  • member

    Secure health costs for as long as you live


    With our lifetime renewal facility, there is no upper age limit to your policy. Continue to renew it and stay protected from medical expenses

  • member

    Now reset your sum insured up to 100%


    Once in a policy year, your sum insured amount will be reset up to 100%

  • member

    Get cover for alternative therapies with AYUSH


    Get covered for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment while you are hospitalised

  • member

    We guarantee on time claim service


    Get a quick response: for cashless claims in 4 hours and reimbursement claims in 14 days


Cashless Hospitalisation Facility For Your Health Insurance Claim

Read Article

Tax Deduction of Health Insurance Premium


Why ​Do ​You ​Need ​Critical ​Illness ​Insurance?

Medication and treatment costs for critical illnesses can be huge; however, a bit of prudent planning helps.

See More

Understand your Complete Health Insurance policy coverage

Your policy covers:

  • Medical expenses incurred during hospitalisation for more than 24 hours, including room charges, doctor/surgeon’s fee, medicine bills, etc.
  • Medical expenses incurred 30 days prior and 60 days post hospitalisation
  • Day-care expenses for advanced, technological medical surgeries and procedures requiring less than 24 hours of hospitalisation (including dialysis, radiotherapy and chemotherapy)
  • Pre-existing diseases, but after 2 years / 4 years of continuous coverage with the Company*
  • Life Long Renewability: The policy provides life - long renewal
  • Floater Benefit: Floater cover to get family (self, spouse, dependent parents, dependent children, brothers and sisters) covered for the same sum insured under a single policy by paying one premium amount. Any individual above 3 months of age can be covered under the policy provided 1 adult is also covered under the same policy
  • Additional Sum Insured: An Additional Sum Insured of 10% of Annual sum insured provided on each renewal for every claim free year up to a maximum of 50%. In case of a claim under the policy, the accumulated Additional Sum Insured will be reduced by 10% of the Annual Sum Insured in the following year
  • Policy period: Option of choosing 1 or 2 year policy period under various plans offered
  • Cashless Hospitalisation: Avail cashless hospitalisation at any of our network providers / hospitals. A list of these hospitals / providers is available on our website www.icicilombard.com
  • Free Health Check - up: The customer is entitled for a Free Health Check - up at designated centers. The coupons would be provided to each Insured for every policy year, subject to a maximum of 2 coupons per year for floater policies
  • Tax Benefit: Avail tax deduction on premium paid under health insurance policy as per applicable provisions of Section 80D of Income Tax Act, 1961 and amendments made there to
  • Pre - Policy Medical Check - up: No medical tests will be required for insurance cover below the age of 46 years and Sum Insured up to `10 Lakhs
  • Free Look Period: Policy can be cancelled by giving written notice within 15 days of receiving the policy
  • Reset benefit: We will reset up to 100% of the Sum Insured once in a policy year in case the sum insured including accrued additional Sum Insured (if any) is insufficient as a result of previous claims in that policy year
  • In Patient AYUSH Treatment: Expenses for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment only when it has been undergone in a government hospital or in any institute recognised by the government and / or accredited by Quality Council of India / National Accreditation Board on Health
  • Emergency Ambulance Cover: Reimbursement up to `1,500 per hospitalisation for reasonable expenses incurred on availing an ambulance service offered by a hospital / ambulance service provider in an emergency condition
  • Wellness Program: Our wellness program intends to promote, incentivise and reward you for your healthy behavior through various wellness services. All the activities as mentioned in the desired section help you earn wellness points which will be tracked by us

Optional add-on covers:

Optional Cover 1

Sum Insured(`)   3 lacs/ 4 lacs/5 lacs 7 lacs/ 10 lacs
Hospital Daily Cash `1,000 per day `2,000 per day

Hospital Daily Cash: A certain amount (as per the plan chosen) will be paid for each and every completed day of hospitalisation, if such hospitalisation is atleast for a minimum of 3 consecutive days and subject to maximum of 10 consecutive days.

Convalescence Benefit: A benefit amount of `10,000 per insured once during the policy period will be paid in case of hospitalisation arising out of any injury or illness as covered under the policy, for a period of consecutive 10 days or more.

Optional Cover 2

Outpatient Treatment Cover: Reimbursement for the medical expenses incurred as an Outpatient (OPD).

Maternity Benefit: Reimbursement for medical expenses incurred for delivery, including a cesarean section, during hospitalisation or lawful medical termination of pregnancy during the policy period. The waiting period for maternity cover is 3 years. The cover shall be limited to 2 deliveries / terminations during the period of insurance. Pre - natal and Post - natal expenses shall be covered under this benefit. This cover is applicable only for floater plan having Self and Spouse in the same policy.

New Born Baby Cover: The new born child can be covered under this policy during hospitalisation for a maximum period upto 91 days from the date of birth of the child. This cover will be provided only if maternity cover is opted.

Wellness and Preventive Healthcare: All the expenses pertaining to routine health check - ups and for other wellness and fitness activities taken by you will be reimbursed.

Optional Cover 3

Critical Illness Cover: The customer can opt for Critical Illness Cover covering specified Critical Illnesses / medical procedures like Cancer of Specified Severity, First Heart Attack - of Specified Severity, Open Chest Cabg, Stroke Resulting in Permanent Symptoms, Permanent Paralysis of Limbs, Kidney Failure Requiring Regular Dialysis, Major Organ / Bone Marrow Transplant, Multiple Sclerosis with Persisting Symptoms, Open Heart Replacement or Repair of Heart Valves, Coma of specified severity. A benefit amount is paid up on the diagnosis of the chosen critical illness.

Donor Expenses: Reimbursement up to `50,000 for such medical expenses as incurred by the organ donor for undergoing any organ transplant surgery for your use.

*Conditions apply

Voluntary Deductible

Notwithstanding anything to the contrary in the Policy, it is hereby expressed and agreed that You have voluntarily opted for a Deductible, as specifically appearing in the Policy Schedule, in consideration for a reduction in premium amount payable for this Policy.

Deductible will be applicable for each and every Claim during the Policy Year before it becomes payable by Us under the Policy. Subject otherwise to the terms, conditions and exclusions of the Policy.

Refer to the Policy Wordings document to understand exactly what all your policy covers, so you can benefit from it better.

Your policy does not cover:

  • An illness that you contract within 30 days of the starting date of your policy, except those that are incurred as a result of an accident. This clause is not applicable on the subsequent renewals.

For the first 2 years, some diseases like cataract, hernia, stone in the urinary system and others will not be covered.

Exclusions valid for the first 2 years

Treatment of the following diseases/illness/ailments

  • Cataract #
  • Benign prostatic hypertrophy
  • Myomectomy, hysterectomy unless because of malignancy
  • Hernia and hydrocele
  • Fissures and/or fistula in anus, hemorrhoids/piles
  • Joint replacement, unless due to accident
  • Sinusitis and related disorders
  • Stone in the urinary and biliary systems
  • Dilatation and curettage, endometriosis
  • All types of skin and all internal tumours/cysts/nodules/polyps of any kind, including breast lumps, unless malignant
  • Dialysis required for chronic renal failure
  • Surgery on tonsils, adenoids and sinuses
  • Gastric and duodenal erosions and ulcers
  • Deviated nasal septum
  • Varicose veins/varicose ulcers

If the policy is renewed with us for two consecutive years, the above diseases / illness / ailments will be covered from the third year.

# Any claim for cataract treatment shall not exceed ` 20,000 per eye, during each policy year after 2 years from the policy start date.

## 4 years for sum insured up to ` 2 lakhs.

Pre-existing diseases, non-allopathic treatments and some other expenses are permanently excluded from being covered.

Permanent exclusions

  • Any illness/ disease/ injury/ pre-existing disease before the inception of the policy. However, this exclusion ceases to apply if the policy is renewed with the company for two consecutive years for sum insured of `3, 4, 5, 7, 10 lakhs and ` 2 lakhs if the policy is renewed for 4 consecutive years
  • Non-allopathic treatment, pregnancy and childbirth related complications, cosmetic, aesthetic and obesity related treatment
  • Expenses arising from HIV or AIDS and related diseases, use or misuse of liquor, intoxicating substances or drugs as well as intentional self-injury
  • War, civil war or breach of law
  • Naturopathy treatment, acupressure, acupuncture, magnetic and other such therapies
  • Treatment taken outside the country
  • Any expenses arising out of domiciliary treatment

It’s always a good idea to be aware of what is excluded from your policy; so make sure you read the Policy Wordings

Read More

ICICI Lombard Complete Health Insurance
Misc 128

Check your eligibility for Complete Health Insurance

  • If you are above 18 years of age, you can buy the Complete Health Insurance policy for yourself and your family members, children and parents
  • If you want your child to be covered under the family floater, your child should be more than 3 months of age and in case you are buying an individual policy for your child, he or she should be more than 6 years of age
  • A policy bought to cover children aged between 3 months to 5 years, should necessarily cover at least one adult too
  • Children have to be more than 91 days old to be eligible for the policy
  • If you are buying the policy for an individual who is more than 46 years of age, he or she will need to undergo a medical test at our designated diagnostic centres
  • You can avail income tax benefits under Section 80D, only on policies bought for self, spouse, parents and dependent children

Explore our simple, hassle-free claims process

Cashless Claims

Reimbursement Claims

Other Third Party Administrator Claims – Cashless

Other Third Party Administrator Claims – Reimbursement

  • NOTE:

    • Cashless ​facility is only available at our cashless network hospitals
    • In case of ​planned ​hospitalisation, contact your service provider two days prior to admission
    • In case of ​emergency ​hospitalisation, contact your service provider within 24 hours of hospitalisation
    • For intimating the claim, please call our 24x7 toll free number 1800 2666 or SMS ‘HEALTHCLAIM’ to 575758 (charge – `3 per SMS) or email us at ihealthcare@icicilombard.com
    • Please send the relevant documents to: ICICI Lombard Health Care, ICICI Bank ​Tower, Plot No. 12, Financial District, Nanakramguda, Gachibowli, Hyderabad - 500 032

    Get answers to common queries about complete health insurance

    • COVER
    • CLAIMS
    • POLICY

    What do you mean by annual sum insured?

    The annual (basic) sum insured is the maximum amount that an insurance company will pay you, according to the insurance contract, in the event of a claim.

    What do you mean by waiting period?

    The duration only after which a claim can be made is called the waiting period. 

    If I increase my policy Sum Insured at the time of renewal, do any waiting periods apply?

    Yes, waiting periods will be applicable afresh in relation to the amount by which the Sum Insured has been enhanced.

    What do you mean by pre-existing disease?

    Any condition, aliment or injury or related condition(s), for which you had signs or symptoms and/or were diagnosed and/or received medical advice/treatment within 48/24* months prior to the first policy with the insurance company is called a pre-existing disease. (*as per selected plan) 

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    What are the covers offered under Basic Hospitalisation?

    It refers to payment of the in-patient hospitalisation expenses such as boarding and nursing expenses, intensive care unit charges, surgeon’s/doctor’s fee, anesthesia, blood, oxygen, operation theatre charges etc. that you would incur during hospitalisation for a minimum period of 24 consecutive hours.
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    What are the covers offered under Day Care Surgeries/Treatments?

    It refers to payment of the Medical Expenses that you would incur while undergoing Specified Day Care Procedures/Treatment (as mentioned in the Day Care Surgeries list), which require less than 24 hours hospitalisation.
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    What are the covers offered under Pre and Post Hospitalisation Expenses?

    It refers to payment of the Medical Expenses that you might incur immediately 30 days before and 60 days after hospitalisation.
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    What are the covers offered under Critical Illness?

    It refers to payment of a fixed amount (up to Sum Insured) upon diagnosis of covered major illnesses and mentioned medical procedures.

    Covers offered under critical illness/medical procedures are Cancer, Coronary, Artery By-pass graft surgery, Myocardial Infarction (Heart Attack), End Stage Renal Failure, Major Organ Transplant, Stroke, Paralysis, Heart Valve Replacement Surgery and Kidney failure.

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    What parameters are considered for calculating the premium?

    Cover opted (Individual / Floater)
    Age of senior most member
    Sum Insured selected
    Sub limit (if selected)
    Optional covers (add-ons chosen)
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    What is the procedure for reimbursement settlement?

    All the claims have to be intimated 48 hours prior to hospitalisation and within 24 hours post admission in case of emergency

    • Intimate claim by sending SMS 'HEALTHCLAIM' to 575758 (charge – 3 per SMS) or calling our toll free number 18002666 or email us at ihealthcare@icicilombard.com
    • Send your duly filled (and signed by you as well as your treating doctor) claim form and required documents to us
    • We will review your claim request (as per policy terms and conditions)
    • On approval, we will settle your claim (as per policy terms and conditions) and reimburse the approved amount to you
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    What is the process for claim?

    The claim process involves 3 steps
    • Claim Intimation
    • Claim Processing
    • Claim Payment/Closure

    Claim can be intimated through various modes:
    • Call Center
    • Walk in
    • E-mail
    • Fax
    • Letter
    • SMS
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    What are the steps for cash settlement

    Only available at network hospitals. Pre-authorisation request to be made at least 48 hours before a planned hospitalisation and within 24 hours of emergency hospitalisation Steps involved
    • Admission in network hospital
    • Fax the pre-authorisation form along with relevant documents (Investigation reports, Previous consultation papers if any, Cashless ID, Photo ID)
    • We review your claim request (as per policy terms and conditions)
    • On approval, we settle your claim (as per policy terms and conditions) with the hospital after completion of all formalities
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    Who should be contacted to make a claim?

    The ICICI Lombard claims management team or customer service should be contacted.

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    What if I want to renew my health insurance policy after one year?

    We will be sending you a renewal notice informing you of the expiry of your health policy via courier.

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    What is a Health Card?

    A Health Card is a card that you get along with your policy. It is similar to an identity card. This card entitles you to avail cashless hospitalisation at any of our network hospitals.
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    How does a Health Card function in case of a 2-year (auto renewal) policy?

    In case of a 2-year (auto renewal) policy, you will be issued a single card, which will be valid for the entire policy period. The health card need not be renewed or re-issued during the policy tenure.

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    What are the benefits of a health card?

    A health card mentions the contact details and the contact numbers of the Third Party Administrator (TPA). In case of a medical emergency, you can call on these numbers for queries, clarifications and for seeking any kind of assistance.

    Moreover, you need to display your health card at the time of admission into the hospital.

    Reviews and Ratings

    1265 reviews

    Write a review
    1. Abhishek Jain | Jul 02, 2018
      The assistance provided to me while purchasing ICICI Lombard's health insurance policy was amazing. By talking to him, I was able to familiarize myself with the inclusions and exclusions of the plan and complete the transaction with ease.
    2. Naresh Vangala | Jul 01, 2018
      Outstanding service provided by the team at ICICI Lombard. The agent I dealt with knew a whole lot about his products and made suggestions based on my requirements. He put my needs above anything else, which is why I enjoyed the experience thoroughly.
    3. Akshay | Jun 30, 2018
      The customer service associate helped me clear my doubts with patience and clarity. I appreciate her prompt follow up in buying my health insurance policy from ICICI Lombard. Looking forward to a long and healthy customer-provider relationship. Thanks and regards.
    4. Nitya | Jun 28, 2018
      The representative really knew her stuff and was able to help me competently while buying the policy. She explained all the features, from tax benefits to life long renewability, in great detail and called me whenever I needed to clear a doubt. Great staff.
    5. Deepika | Jun 27, 2018
      It was nice talking to your agent about insurance. She patiently responded to all my queries and gave a convincing description of the policy advantages like reset benefit and free look period. Great job!
    6. Yogender Verma | Jun 26, 2018
      It was great speaking with your salesperson. She clarified all my queries regarding policy purchase and was really patient throughout. She didn't mind repeating herself and let me take my time while making the decision. Hope every experience with ICICI Lombard is this good.
    7. Naveen Kumar V. | Jun 25, 2018
      I'd like to thank your sales executive for helping me out. He was very clear in his own understanding of the product, which is probably why he was able to explain it to me so well. I really appreciate him for all his support. Thank you once again.
    8. Kamal Deo Choubey | Jun 24, 2018
      Your employee nicely explained the policy and assisted me in making the purchase. I faced some technical difficulties during the online process, but she overcame them easily and completed the transaction. Grateful to her for the help.
    9. Prasanna | Jun 23, 2018
      The customer support executive helped me out by answering all my queries and giving me complete knowledge about the product. He made the policy buying process extremely simple for me. I look forward to such quality service from ICICI Lombard.
    10. Kshitij Srivastava | Jun 22, 2018
      Had a delightful talk with one of your customer care representatives. He gave me an outstanding service and tried to provide clarification to each and every query I posed. He also made me understand exactly how I'd benefit from the policy, through features like cashless hospitalization and wellness programs. Thanks for the help!
    11. Praveen Marella | Jun 20, 2018
      I got an SMS saying that I have 2000 wellness points. The problem is, when I log into my account and click the wellness link on my profile, the policy is not showing up. Please look into the problem and help me out. Thanks.
    12. Yatin Chhatbar | Jun 19, 2018
      The insurance advisor helped me in making the buying decision. She was quite good at explaining the policy coverage as well as things that are not covered. Very supportive. I give her a rating of 9 on 10.
    13. Pareswaran N.S. | Jun 18, 2018
      Very good conversation. The agent helped me renew my health policy in just a few minutes. Her customer service, communication skills, and knowledge of the procedure were all excellent. No complaints whatsoever.
    14. Mahesh Kumar | Jun 17, 2018
      It was a wonderful experience overall. The agent was able to explain the policy in detail and once the purchase decision was made, he processed the transaction in no time. I have never seen such a fast service. Kudos.
    15. J. Vijay | Jun 16, 2018
      Thank you for helping me renew my policy and reminding me about the plethora of benefits I can reap from the health insurance like emergency ambulance cover and wellness program. I am grateful for the assistance and support I received.
    16. Hardik Sharma | Jun 15, 2018
      Hello, ICICI. I would love to take this opportunity to appreciate one of your colleagues for helping me get a health insurance. She was descriptive in her call and explained everything so well that I now know about features like reset benefit and in patient AYUSH treatment. Kudos to the customer support.
    17. Venkata Perumalla | Jun 14, 2018
      The salesperson got right to the point and helped me in getting the health and travel insurance policies. He was very patient while explaining features pertaining to the policy, like life long renewability and emergency ambulance cover. Great support.
    18. Parveen Kamboj | Jun 13, 2018
      Although the online chat process was a little inconvenient, the telephonic conversation I had with your salesperson was quite fruitful. He explained all the different types of goods and services really well, carefully elaborating on the features of my desired policy like free look period and floater benefits. Well done.
    19. Balasai Balajapalli | Jun 12, 2018
      The customer care representative was very good. He had a sound knowledge of the product and was able to explain every detail, from inclusions to exclusions, thoroughly. He also had the right answer to all my questions. His help is sincerely appreciated.
    20. Subbarao Kancharla | Jun 11, 2018
      The sales executive was able to provide different quotes and support them with a solid explanation. She even helped me finish the payment quite quickly. She suggested that I take two policies for the same amount instead of one, which I did. I am 200% satisfied with her answers to my queries and the overall experience.
    21. Alak Sundar Basu | Jun 10, 2018
      Excellent support provided by the team at ICICI Lombard. Your agent was outstanding in her performance and gave me the right advice without beating around the bush. I really appreciate the service. Thank you.
    22. Jagan Gurunathan | Jun 09, 2018
      The sales associate from ICICI Lombard was extremely professional throughout the call. She supported my queries and addressed all my requirements without complicating things too much. I truly appreciate her support and customer-minded service.
    23. Rahil Shah | Jun 08, 2018
      The simple yet thorough explanation provided by the insurance advisor from ICICI Lombard convinced me to purchase the two wheeler policy. It comes with all the benefits I needed, such as personal accident cover and third party liability. I will be going ahead with the transaction in the next 2-3 days.
    24. Ramesh Bhatia | Jun 07, 2018
      The sales executive was quick in renewing my health insurance policy at the last moment. If it weren't for her prompt response and speedy execution of the process, I would have been unable to avail the free health check-up and floater benefits. Thanks a lot!
    25. Devendra Kumar Jain | Jun 06, 2018
      It was an awesome experience to discuss and purchase the health insurance policy from one of ICICI Lombard's advisors. He had an in-depth knowledge about various plans, whch is why I was confident in his ability to point me in the right direction. Good job!
    26. Subhash Kumar Sharma | Jun 05, 2018
      I purchased a health insurance policy from ICICI Lombard today. The representative they put me in touch with listened to me carefully, understood my needs, and recommended the right plan. I am very happy with the puchase as well as the overall service.
    27. Sumit Kapur | Jun 04, 2018
      Your insurance advisor was very helpful and kind during our conversation over the phone. With his assistance, I was able to log on to the website and renew my health insurance policy easily. Thanks for putting me in touch with such a nice person.
    28. K.S.R.N.V. Subbarao | Jun 03, 2018
      Such an excellent and hassle-free transaction. After entering all my details in the website, your customer service associate guided me with competence towards the right policy. Thanks again for dividing the policy into two, which benefitted me by attaining a greater sum assured. Keep it up!
    29. Indrani Bose | Jun 02, 2018
      The assistance provided by your team was up to the mark. I was able to complete my transaction successfully without facing any obstacles. I learned about all the inclusions of my health insurance policy, like daycare expenses and free health check-up.
    30. Abhishek Kochar | May 31, 2018
      I would like to commend the salesperson from ICICI Lombard for his superb service and advice regarding the best health insurance policy. I am satisfied with my purchase, especially since the plan gives me tax deductions on premium paid. Great work!
    31. Jayatheja Addanki | May 30, 2018
      Appreciate your kind support in responding to all my queries so promptly. Thanks to the efficiency and knowledge of the sales executive, I was able to obtain relevant infomation about the policy and make the right decision. I am happy with your work. Keep it going.
    32. Chittaranjan Nivargi | May 27, 2018
      Talking to the sales executive from ICICI Lombard regarding the health insurance policy was of great help. She had immense knowledge of the product, which gave me the confidence to invest. She pointed out important features like reset benefit and free health check-up and encouraged me to make the purchase. Thank you very much.
    33. Hareram Giri | May 24, 2018
      It was nice communicating with ICICI Lombard's customer service representative. I found his service to be exemplary. He lead me to the appropriate health insurance policy and familiarised me with features such as life long renewability, floater benefit, and many more.
    34. Rajeev Sharma | May 22, 2018
      I had a wonderful experience with ICICI Lombard's salesperson, who helped me purchase the complete health insurance plan without any complications. She told me all about the free look period and life long renewability and assured me that this was the correct choice. Thank you for all the help!
    35. Ayandev Saha | May 21, 2018
      Your customer service associate was extremely polite and explained the terms and conditions appropriately. She had thorough knowledge regarding the plan's features and the entire buying process. I am quite pleased with the experience and look forward to such quality service in the future.
    36. Mulki Mohandas Kamath | May 18, 2018
      I recently had a chance to interact with your customer service provider. I was truly satisfied with the overall experience as she was very courteous and assisted me through the entire process impeccably. Well done!
    37. S. Saanthosh | May 17, 2018
      It was a really great experience receiving guidance from your employee in completing my health insurance form online. She let me know that I can avail benefits such as free health check-up and tax deductions on premium paid. Overall, I liked the service very well.
    38. Manjunatha Kini | May 16, 2018
      Just purchased a health insurance policy online from ICICI Lombard. The advisor was very professional and acted as a guide throughout the whole procedure. Great buying experience for customers. Keep it up.
    39. Amar Chandramohan | May 15, 2018
      Hi, I want to commend the services of one of your employees as she was very attentive and helpful. She communicated clearly and showed extreme patience while dealing with me. I am happy with the insurance I purchased. Great job!
    40. Debajyoti Mandal | May 13, 2018
      It was a nice conversation I had with the customer service provider. She helped me purchase the policy from the website and explained all the terms and conditions that applied to my health insurance plan. Happy to see ICICI Lombard deliver on customers' expectations. Keep it up!
    41. Saikat Maiti | May 12, 2018
      The customer service representative who got in touch with me was great. She guided me well in the process of buying health insurance and familiarised me with facilities like tax deductions on premium paid. I am satisfied with my product and hope that I will get the same quality of assistance in the future.
    42. Nithin Samuel | May 09, 2018
      My interaction with the insurance advisor from ICICI Lombard was insightful. However, she got my address partially wrong even though I explained it properly on the phone. The hard copy of the policy still reflects this error even after I called the agent and corrected it the very next day. Please help me rectify this problem. Thank you.
    43. Sandeep Y. P. | May 08, 2018
      I bought a health insurance plan with the help of a sales executive from ICICI Lombard. She took the time to explain various components of the policy and never rushed me into making a decision. She was even prompt with her follow-up the next day. When I finally decided to make the purchase, she assisted me until the transaction was complete. Kudos!
    44. Deepak Chaudhary | May 04, 2018
      I could not be happier with the assistance I received from ICICI Lombard’s sales executive. She understood what I wanted and recommended the policy accordingly. With her help, I was able to buy a health insurance policy that offers wellness programs and lifelong renewability. Great job!
    45. E. Viswanath | May 03, 2018
      Had a nice experience with the ICICI Lombard employee. She spent a lot of time explaining the policy to me and subsequently guided me through the process, from filing to closure. Good and sincere employee. Thanks for the help.
    46. Sachin Khedekar | May 01, 2018
      I would like to appreciate the efforts taken by one of your agents. She went into detail about all the product features. Because of her, I understood the advantages of buying a health policy such as wellness programs that reward customers for their fitness habits. Wishing her luck for all future endeavours.
    47. Shefali Godbole | May 01, 2018
      Not only did your agent have complete knowledge about the products, but she was also patient, courteous, and helpful throughout the purchasing process. I learned a lot about the different types of health insurance policies, and bought the right one with her assistance. Keep up the good work!
    48. Sandeep Vitta | Apr 30, 2018
      I interacted with your customer care executive to purchase my health insurance policy. It was an extremely pleasant experience as she was able to answer all my questions. Also, she provided all the required information about benefits like cashless hospitalisation at network hospitals. Thanks a lot!
    49. Manoj Reddy Mettu | Apr 29, 2018
      The ICICI Lombard representative was very professional and gave me all the required details for my health insurance. The entire process of booking the policy and acquiring it was very smooth and hassle-free. Keep up the good work!
    50. Sandeep Sharma | Apr 28, 2018
      An ICICI Lombard insurance advisor helped me buy a health policy. He told me about the plan’s provisions such as expenses coverage against AYUSH (Ayurveda, Unani, Siddha and Homeopathy) treatment. It was very easy to deal with him. Good job!
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      Listen to our customers


      “My 2 year daughter was admitted in the hospital due to high fever and this was my first experience with ICICI Lombard claim and I have to te... ”

      Joe Cherian - Regional Manager - Chennai


      “Appreciate your quick response to my recent follow up for my insurance policy. I got my policy certificate within hours of the same day. ”

      Haridas Fopalan - Senior Purchasing Officer Ali & Sons Contracting Co. LLC Abu Dhabi


      “Good and timely response for claim settlement. Contrary to the agents who are behind the customer for policies and run away from responsibil... ”

      Prafulla Sarode - CSA Elcom Innovations Pvt. Ltd. Faridabad


      “No.1. General Insurance Company, which has no lengthy process to clear the claims. Hope it will continue for years & years. All the best. ”

      Ajay Vrindavan Gupta - Operation Manager Seshaasai Business Forms Pvt. Ltd. Mumbai


      “I like the customer friendly policies and the employee friendly environment ”

      M T Cosca - Education Promotion Services INCIDE Academy Nagercoil


      “We have good experience up till now. Good feed back. ”

      Kanu Parekh - Owner Yogi Plastics - Sangli


      “Your service support and network is very good ”

      Gaurang Desai - Manager manufacturing Tulip Group Goa


      “I have been a customer of ICICI Lombard and very happy with the service provided and cashless hospitalisation with no worries and now I have... ”

      Shamin Mohan - Proprietor Preciaso world of interiors Kochi


      “Extremely pleased with ICICI Lombard and cannot thank the support staff enough for smooth cashless hospitalization of my son and subsequent ... ”

      Satyanarayan Dash - Sr. Manager Zee Entertainment Enterprises Ltd Kolkata


      “I have had one experience recently (January-February 2016) with ICICI Lombard. Based on this one experience my comment is as follows: Though... ”

      Sudheer Mehta - Baroda


      “I am associated with you since 4 years. During this period I did not face any problem. My policies are getting renewed immediately, the clai... ”

      Jaweed Aslam Ahmed Shaikh - Technical Project Manager Mumbai


      “Excellent service..strict timelines..flawless..I would never change my policy even if I have to pay a few extra bucks. Already referred to v... ”

      Ravindra Choudhary - Sales Manager - American Express New Delhi


      “E​xtremely h​appy. V​ery ​satisfied ​with your express ​settlement of claims. My ​experience ​with you is ​unique ​as compared with others. ... ”

      Dilip V Bhide - Nagpur - Proposer


      “You can say that I am big 'fan' of ICICI Bank. This is one of the main reasons I went to ICICI Lombard for my health insurance and 2-wheeler... ”

      Pawan Kabra - IT Professional - Surat


      “Thanks for the very quick and immediate settlement of my hospital expenses reimbursement claim on 17th Feb 2016, Even though it t... ”

      R Krishnamoorthy - Bangalore - Retired Deputy General Manager, BSNL


      “Good experience as positive and prompt response received. Expect to maintain and further improvement in meeting needs. ”

      Ashish Roy Chowdhury - CEO Burnpur Cement Ltd Kolkata


      “I renewed my health and motor policy on icicilombard.com and it was a seamless experience. On my previous policy, I had registered a claim l... ”

      Belson Coutinho - Vice President - Jet Airways (India) Ltd - Mumbai


      “It has been a great feeling to be a customer of ICICI Lombard. I have their complete health insurance policy and I am happy with it. This is... ”

      Anshul Thakur - Manager Maruti Suzuki,Delhi


      “I was looking for tax saving options a couple of weeks back and one of my friend suggested health insurance. Since I already have a health i... ”

      Aditya Mishra – Lawyer Mumbai


      “I found out about ICICI Lombard from my friend and looked up their website. I read about mediclaim policy and called them on 1800 2666 to kn... ”

      Gaurav Yadav - Manager at TheBooks


      “I landed on your website while researching for medical insurance and was impressed by the benefits of your health insurance. I called the ca... ”

      Janmang Davda - Product Manager Mumbai


      “I bought your health policy last year and it was good experience at that time. This year I raised a claim due to minor accident and your sta... ”

      Abhishek Parikh - Co-founder at The Bundlers


      “I was looking for a health insurance policy for my parents and took a quote on icicilombard.com. The team followed up with me regularly and ... ”

      Raghav Grover - Manager – Client Solutions at Aspiring Minds Gurgaon


      “One of my colleagues suggested that ICICI Lombard has a good policy when it comes to health/mediclaim insurance. I did my research and found... ”

      Arnab Sinha - Manager at Bluestar


      “The service from the call center and the team is praise worthy. They convinced me to go for health booster product so that I can increase my... ”

      Sushant Kaw- Vice Chairperson at Gnaritas Fest


      “I researched for a health insurance scheme on the internet and read about Complete Health Insurance offered by ICICI Lombard. The product fe... ”

      Nikunj Gulati - Deputy Manager - Exide Life Insurance Mumbai


      “The product complete health insurance is suitable for an individual like me who has just started working. I was satisfied with the inclusion... ”

      Pushpendra Parashar - Relationship Manager HFFC Kolkata


      “One of my friends introduced me to the concept of health insurance and I am glad he did as this one of the best investment I have made in my... ”

      Pratul Mahajan - Take over Manager Club Mahindra Mumbai


      “I am already a customer of ICICI Lombard for a long time. I have health, car and two wheeler insurance with them. Last year I had a baby gir... ”

      Sandesh Jadhav -Marketing Manager -Mumbai


      “ICICI Lombard has one of the best health policies available. I did a lot of comparison over the last year and found this to be the best one.... ”

      Saurabh Vaity – Marketing Manager Ahmedabad


      “I am satisfied with the plan I have taken from ICICI Lombard for my health insurance. It has covered my young family. The service is good an... ”

      Hafiiz Shaikh – Mumbai


      “I have just started working and read about tax planning. For my tax saving I decided to buy an ICICI Lombard health insurance policy. The bu... ”

      Kamlendra Singh – Mumbai


      “While researching for mediclaim policies online, I came across complete health insurance and health booster from ICICI Lombard. After going ... ”

      Jai Dhonde – Gati Mumbai


      “I was researching online for health insurance top up policy to increase sum assured for my existing policy which is through my firm. I read ... ”

      Aman Sharma - Reliance Communications Mumbai


      “Since I am newly married, I researched for a lot of health policies which would cover me and my husband. Spoke to the team at icicilombard.c... ”

      Soniya Sanap - Senior Research Manager Kantar Worldpanel Mumbai


      “I believe in natural treatment for diseases and illness and feel that anything can be cured using Ayurveda. It came as an instant delight wh... ”

      Neha Patel - Associate Manager Nielsen Mumbai


      “I had a great call with the team at Lombard on the toll free number. They explained all inclusions and exclusions of their health policy whi... ”

      Pravin Kumbhar - Deputy Manager at Ashida Electronics Mumbai


      “I have used ICICI bank site for online purchase of Health Insurance for my family. It was a nice experience and I enjoyed it. I could get de... ”

      P.D. Kulkarni - Bank Manager - Mumbai


      “I am happy with the services offered by ICICI Lombard General Insurance Company. I have medical policies from different companies for my fam... ”

      Ashish Shah - Entrepreneur - Mumbai


      “I am quite amazed to buy a policy from ICICI Lombard. There was no paperwork, no health check-up, no cheque payments, no reminder calls etc.... ”

      Ajit Deshpande - Software Engineer - Pune


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      Sr no. Hospital Name Address City State Contact No Latitude Longitude Operations
      ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
      ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd assigned by Northbridge Financial Corporation solely for the territory of India. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: L67200MH2000PLC129408.
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