7 reasons to buy ICICI Lombard Home Insurance

218 reviews

1. Sumesh Naik S. | Jan 03, 2019
   4
   Superb advice given by your insurance advisor about the kind of policy I should buy. He really knew his stuff and was able to communicate his thoughts and ideas with clarity. I felt a sense of confidence in purchasing the home plan after talking to him.
2. Veena Chandavarkar | Dec 26, 2018
   5
   First of all, thanks a lot for giving me your time and guidance at every level. It was such a cooperative and supportive experience, right from calculating the premium to making the payment. Thank you for directing me throughout the whole process.
3. Dhananjay | Dec 18, 2018
   4
   I live in an old building and was looking for an insurance plan that’ll meet my specific needs. There was water seepage from the roof and thankfully I was insured by ICICI Lombard against the resultant damages. Keep up the good work!
4. Hemant Kumar Sharma | Dec 11, 2018
   5
   I was looking for a good home insurance policy and was dissatisfied with the customer service provided by other companies. However, thanks to the ICICI customer service department, all my questions were handled properly. Did you know that their plan insures home goods like electronics? What a useful benefit!
5. Neeraj singh | Dec 08, 2018
   5
   The service provided by the ICICI Lombard customer care executive was cordial and really good. She even followed up on time, which was equally impressive. I am satisfied that this house insurance policy offers protection for any damage that occurs due to natural calamities.
6. M.R. Ramesh | Oct 30, 2018
   5
   Prompt and good service received from your team. This is one of the main reasons why I will always buy my home or any other policy from your company. Hope you continue to maintain these standards. All the best.
7. Mukul Chandra Ghosh | Oct 24, 2018
   2
   I was impressed by the offerings of your property insurance plan and decided to purchase it over the phone. However, it’s not showing in my profile despite notifying you twice. Please update my profile and follow up. Thanks.
8. Ajay Hari | Oct 19, 2018
   4
   The service provided by the ICICI Lombard customer care executive was cordial and really good. She even followed up on time, which was equally impressive. I am satisfied that this house insurance policy offers protection for any damage that occurs due to natural calamities.
9. Kamalaksha D. Prasad | Oct 10, 2018
   4
   I had recently contacted the team at ICICI Lombard to learn about the coverage they offer for home insurance and the benefits attached to this policy. I'm glad I did, because I was really confused about various things. But after hearing their expert advice, I feel more confident about my decision.
10. Rishi Diwedi | Oct 06, 2018
    5
    Your customer service executive was very polite. He assisted me in purchasing a home insurance policy at a very good price. I'm glad I was able to discuss this with someone who had so much knowledge on the subject. Best regards.
11. Pallavi | Sep 30, 2018
    5
    Purchasing home insurance from ICICI Lombard was a super experience. I received splendid support from the customer care employee I spoke with. He helped me complete the process with great ease. Thanks so much.
12. Prakash Trivedi | Sep 24, 2018
    4
    I had a few doubts regarding the home insurance policy offered by ICICI Lombard. I called the customer care helpline and was connected to a polite and helpful representative. He answered all of my doubts with ease. It was a brilliant experience.
13. Pradeep Handa | Sep 21, 2018
    4
    What an excellent experience! The customer care executive was helpful and soft-spoken. He explained the entire process to me in great detail. He was incredibly clear in his communication, so I was able to quickly buy my home insurance policy.
14. C. Singh | Sep 20, 2018
    4
    I recently bought home insurance from ICICI Lombard, and I must say, I've been pleasantly surprised. The entire process was effortlessly handled and before I knew it, the purchase was made. Too good.
15. Suchet Patil | Sep 18, 2018
    5
    I have never had such a fun and informative discussion with a customer care agent before. Home insurance is a serious subject and requires time to deal with every little aspect. But my whole perception was changed after interacting with your agent. He made the topic interesting. Cheers.
16. Mrinal Shanker | Sep 14, 2018
    5
    Excellent service. Your executive provided clear and complete information on home insurance, its benefits like protection against natural and man-made calamities, add-ons available, and premiums. Now this is called true customer service. All the best to him for his future in ICICI Lombard.
17. Dr. Binay Mitra | Sep 10, 2018
    5
    The team at ICICI Lombard has helped me purchase a home insurance for a wonderful price and I cannot be more thankful. Right from the beginning until the very end, they guided me through each step and made me feel comfortable to call them and enquire about any detail. Thank you so much.
18. Neenu Jain | Sep 01, 2018
    4
    Home insurance is a very serious concern; therefore I was dreading to speak with someone who might not understand or acknowledge that. But to my surprise, ICICI Lombard connected me to an agent who was extremely empathetic and helped me seal the perfect deal. I will never forget this incredible experience.
19. Karthik V. Raman | Aug 22, 2018
    4
    Impressed with your sales executive's knowledge of the product. She was patient enough to answer all my queries. Had lower quotes when compared to the other providers, and had great communication skills, too. All the best to her for a bright future!
20. Babu Narayan | Aug 16, 2018
    5
    Thankfully, I’ve received good customer support even after buying my policy. The ICICI Lombard insurance advisor I spoke to regarding my home insurance elaborated on all the benefits, including coverage against natural calamities. He even explained all the exclusions precisely.
21. Tuhin Chaudhuri | Aug 05, 2018
    4
    I wanted a good home insurance policy, and I'm glad I picked ICICI Lombard. The customer service they offer is really good. The concerned agent was prompt in answering queries and ensured my transaction was seamless and 100% hassle-free. He even elaborated on benefits like coverage against natural calamities. Keep it up!
22. Deepti Nair | Jul 29, 2018
    5
    I'm thrilled that I chose to partner with ICICI Lombard to protect my home. While looking for a good insurance policy for the same, I was put in touch with a helpful employee from their customer care team, who was polite and patiently answered all my questions. I received very good support. Thanks.
23. Kamal Kumar Sharma | Jul 24, 2018
    4
    I recently had a wonderful experience with ICICI Lombard while purchasing a home insurance policy. The agent thoroughly explained everything and even answered my doubts about the add-on cover for rent for alternative accommodation. I am satisfied.
24. Alok Anand | Jul 17, 2018
    5
    I recently renewed my home insurance and the team at ICICI Lombard were just phenomenal. I had a few queries that were quite technical in nature, therefore my call was directed to the senior executive. And I must say that each of your agents contributed in making this whole process a hassle-free one.
25. R. Narayanan | Jul 13, 2018
    5
    I had a very pleasant interaction with the sales representative that I spoke to. She helped me through all the steps that I needed to complete to purchase my property insurance policy. Everything went smoothly. However, I am yet to receive the soft copy of my policy documents. How can I expedite this process?
26. V. Srinivasa Chary | Jul 08, 2018
    4
    I recently purchased a home insurance policy from ICICI Lombard. And while the buying process was smooth and simple, I still haven't received the hard copy. Please look into this and send the courier as soon as possible.
27. Surjit Kaur | Jul 04, 2018
    4
    The service from the agent at ICICI Lombard was good. He covered all the basics and introduced me to a home insurance policy that provides an add-on cover for rent or alternative accommodation. He then helped me complete the purchasing process. I am happy.
28. Aditya Mahajan | Jun 30, 2018
    4
    Thanks to the speedy follow-up and persistent nature of your executive, you have a new customer. I hope to receive the same level of assistance and support from your team in the future.
29. Krishanu Mitra | Jun 22, 2018
    5
    Great service provided by the representative from ICICI Lombard. I wanted to invest in a policy that provided adequate coverage against natural and man-made calamities, and he was able to fulfill my requirements with the home insurance plan he suggested. Glad to be a customer.
30. Scaria Mathew | Jun 03, 2018
    5
    I had browsed through ICICI Lombard's website to find a suitable home insurance policy. Shorty after this, I spoke to your insurance advisor who provided me with great assistance. He elaborated on all the benefits of this plan while helping me with the rest of the formalities. I am absolutely satisfied with the service.
31. Malhar Ambekar | Jun 02, 2018
    5
    I really wanted to convey my appreciation for your sales executive who efficiently guided me through the process of purchasing a much-needed home insurance policy. From filling out the application form to making me understand the comprehensive covers it offers, he did it all perfectly.
32. Jagadesh Balasubramani | Jun 01, 2018
    4
    I recently had the chance to interact with one of your salespersons and put forth my queries regarding home insurance policy. I am satisfied with the quality of assistance provided to me. I hope ICICI Lombard will continue to exceed every customer's expectations. Good luck!
33. Chandra Mohan Babbar | May 30, 2018
    5
    I wanted to purchase a home insurance policy that provides an add-on cover for rent or alternative accomodation. Hence, I contacted one of your insurance salespersons to inquire about the same. His excellent knowledge about the plan helped me make the purchase with utmost ease.
34. Vikram Anant Samsi | May 29, 2018
    5
    Your salesperson rendered services that were exceptionally professional and patient. I am very happy with the quality of the service provided to me today. You should have more employees like her on the team.
35. Atul Singhal | May 28, 2018
    4
    My policy was about to expire, and I started receiving calls from one of your customer service members to renew it. I can't thank her enough, because she helped me sidestep a huge loss. Wonderful work. All the best.
36. Rekha David | May 27, 2018
    4
    The customer service associate who helped me purchase a home insurance plan was excellent at her job. She had a clear and optimistic voice, which made buying a policy from ICICI Lombard reassuring. All the features and benefits were explained very well. That's how I know that I'm entitled to financial coverage against fire and burglary. Keep it up.
37. Dharminder Singh Chouhan | May 23, 2018
    5
    It was a remarkable experience dealing with your team member. He guided me efficiently and even elaborated on all the benefits and conditions of home insurance plans properly, emphasising the comprehensive coverage for structures and contents of the house. Thank you for your support.
38. Kaushik Pal Singh Ahluwalia | May 22, 2018
    5
    Thanks to your salesperson, I understood the entire procedure of booking an insurance policy. I also learned about the benefits of a good home insurance plan, such as upto 25% discount on content insurance and structure coverage of upto 10 years. Well done!
39. Omprakash Saini | May 21, 2018
    5
    The cooperation I received from ICICI Lombard's sales executive was outstanding. She supported me all the way till the end and made sure I learned about important features like upto 50% discount on structure insurance. Thank you for your help.
40. Prabhakar Dhuliya | May 17, 2018
    5
    I was looking for a home insurance policy that provides add-on cover for rent and coverage against natural calamities. I got in touch with one of your salespersons, who convinced me to buy the plan from ICICI Lombard. It was a pleasant experience, and I am satisfied with my purchase.
41. Gowrish Mallya | May 16, 2018
    4
    The salesperson did a great job of renewing my policy. Not only did he explain the whole process as he undertook it but also reacquainted me with benefits like coverage against both man-made and natural calamities. Thanks for all the help!
42. Manav Bakshi | May 15, 2018
    5
    First-class service from the agent at ICICI Lombard. I was issued the policy instantly and without any hassles, as promised. I don’t have any complaints whatsoever. Thanks a lot, and keep it up!
43. Chandrasekhar | May 14, 2018
    5
    Just finished booking my home insurance policy from ICICI Lombard. The salesperson told me all about details like financial coverage against theft and fire. I have found my go-to company for all insurance needs.
44. Amit Nair | May 13, 2018
    4
    It was a pleasure talking to one of your agents. He offered a ton of support and carefully presented all the terms and conditions in a way that I remembered them. Thanks for the awesome experience!
45. Sangeeta Bajaj | May 08, 2018
    5
    It is always a delight to speak to your customer care representatives as they are helpful and knowledgable. The team member who approached me this time knew everything about the policy and encouraged me to make a decision only after understanding plan benefits like 10 years structural coverage and add-on cover for rent. Great job!
46. Amit Kishore | May 07, 2018
    4
    Top-notch service from the team of ICICI Lombard. I wanted to buy a home insurance policy, and one of your representatives guided me through the entire process. She was honest and forthcoming about important features like add-on cover for rent and coverage against man-made calamities. Thanks for responding to my queries!
47. Ravinder Singh | May 06, 2018
    5
    The agent from ICICI Lombard was a thorough professional. He gave excellent advice and suggested only those policies that were actually compatible with my needs. Thank you for the wonderful experience!
48. Rajashri Chakraborty | May 02, 2018
    5
    I like the way your executive explained the details of the product. I received satisfactory answers to all my questions, and was informed about features I previously did not know about, such as comprehensive coverage and upto 50% discount on structure insurance. I am happy with the policy I purchased.
49. Ravinder Kumar Arora | May 01, 2018
    4
    I am extremely satisfied with the customer support service of ICICI Lombard. The salesperson helped me choose the right home insurance policy, which offers features like covers against natural calamities and add-on cover for rent for alternative accommodation. Another executive helped me resolve my login problem. Great work!
50. Sreenivasan Iyer | Apr 30, 2018
    5
    The ICICI Lombard customer care executive I spoke to carefully guided me through the process of purchasing two home insurance policies. She remained extremely patient and helpful during the interaction, and was very mindful of my interests. Thanks a lot!