Policy purchase, claims, renewal & more
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08/12/2020 11:53:14
Your vehicle registration number is the unique vehicle identification number issued by Regional Transport Office (RTO) and mentioned in your vehicle RC book. The vehicle registration number is printed on license plate and affixed to your vehicle.
Kindly note: While entering your vehicle registration number, please be careful about similar looking characters and number, like alphabet ‘O’ being used in place of number 0 or vice-versa.
Roadside assistance in car insurance is an add-on feature of a comprehensive car insurance policy that assists you if your vehicle breaks down in the middle of a drive, leaving you stranded on the road. You can get this cover by paying an additional premium.
Whether it's a minor accident or a small repairing issue, you may require a professional mechanic for roadside assistance. Our 24×7 roadside assistance plan can help you deal with such unforeseen circumstances without any hassles.
With our 24×7 roadside assistance, if your car breaks down or meets with an accident, all you need to do is confirm your location to receive immediate assistance from a mechanic arranged by us.
With our complete roadside service, as part of your comprehensive car insurance policy, you can drive your car in peace, without worrying about any unexpected situations.
A modest increase in premium for your car insurance would not increase your costs exorbitantly but will surely boost your benefits and enhance the coverage of your car insurance policy.
It is recommended that you buy roadside assistance if you are new to wheels and are unfamiliar with car-related concerns.
If you love going on long-distance car trips, you must first purchase roadside assistance.
You must buy roadside assistance cover if you prioritise convenience over dealing with car-related breakdowns on your own.
If your car is old and faces regular issues, you must purchase roadside assistance coverage.
Policy documents: Private car package policy wordings| Stand-alone own damage private car insurance policy wordings
Roadside assistance is crucial for maintaining and protecting your vehicle. You can get it from our website in four easy steps.
Get quote by sharing your vehicle registration and your contact details here.
Pick the plan you like and add roadside assistance coverage to it.
Make payment online using our secured payment gateway.
Get the policy with roadside assistance cover instantly.
If you wonder how you will utilise the roadside assistance cover, keep your concerns aside. You just have to pick your phone and call us on our toll-free number 1800 2666, and we will assist you in any way we can. Make sure you have all the necessary policy-related details in hand. We offer 24×7 roadside assistance to help you in your time of need.
You can renew your car insurance policy having roadside assistance cover online with us in a hassle-free way. All you need to do is:
You can also visit the link sent to your registered mobile number and e-mail id to renew your car insurance policy with roadside assistance coverage.
With RSA in car insurance, you can get 24×7 roadside assistance in the event of a vehicle breakdown in the middle of your journey.
Roadside assistance will take care of the expenses arising from minor repairs, emptying of fuel and similar situations.
Always read the policy terms and conditions to know what your roadside assistance cover can help you with.
Call our toll-free number 1800 2666, provide your policy information for verification, and assistance will be on its way.
If minor repairs are needed, our technician will repair your car on the spot. If it needs to be moved to a garage, we’ll tow it to a nearby network garage.
The labour and conveyance cost will be borne by us.
Engine oil prevents heat and friction from accumulating in the engine, allowing all the moving parts to function properly. In case the engine oil light appears on, pull over immediately and look underneath your vehicle. If you observe a liquid leaking, it's most likely oil, and you shouldn't drive further since your vehicle may suffer and break down.
Skipping on service means putting yourself and your car in grave danger. Your concern for your car should not begin with a mechanic informing you about fixing expensive parts. Rather, take care of your car by getting it serviced on time, every time. Regular maintenance will help you in avoiding breakdowns.
Your car’s overall condition is determined by your driving behaviour. To safeguard your brake pads and rotors, avoid hard starts and stops. Also, avoid riding the clutch since this will harm the bearings that are necessary for the clutch to function properly.
If you are stuffing half of your belongings into your car, don't do it. Because adding weight to your car puts a greater strain on the brakes and suspension, and lowers your vehicle's fuel economy dramatically.
Remember, neglecting an issue will only worsen it in the long run. Drive your vehicle to a garage as soon as you hear an odd noise or find any change in the driving pattern. Explain the problem to the mechanic. This will help you in avoiding greater, more expensive problems in the future.
This article explains key car dimension metrics: length, width, height, and wheelbase. It outlines typical size ranges for compact, mid-size, and full-size cars and how these affect driving and insurance.
This blog explores the Toyota Innova Crystas ASEAN NCAP rating, detailing adult and child safety scores and highlighting safety features like ABS, airbags, and ISOFIX anchors.
Mahindra XUV500 received a 4-star ANCAP rating with moderate adult protection and key features like dual airbags, ABS and ESC for family safety
Our customers have rated us
I just purchased this car insurance policy because of the following reason even after getting cheaper offer from other competitors: 1. Proper follow up and prompt update 2. The way your team explained the feature of policy such as 24x7 road side assistance, zero depreciation, and high number of cashless garages etc. 3. Excellent customer service
Your team was very helpful in telling the details of the premium breakup and the IRDA specific mandates. Unlike others, they informed me about the terms and conditions of zero depreciation coverage in the car insurance policy. Thanks for advising and helping with information.
Nice support and assistance given by your support team for renewal of my car insurance policy. Because of service and benefits offered by ICICI Lombard, I migrated from existing insurance firm to ICICI Lombard.
Very helpful team of ICICI Lombard, they explained each and everything about the policy with patience which made me to buy car insurance right now. Thanks.
Thank you for the excellent service and clarification provided in even the minute details. Helped me a lot and I got a clear insight of the ICICI Lombard car insurance services. Thank you again. Keep up the good work.
I renewed my car insurance policy online, it was a very good experience I got a very nice guidance by your team. I would like to give 5 stars rating for the service.
Your sales representative has been fantastic on his customer service skills. He has been very informative, and ensured that, I as a customer is completely comfortable before making the move to buy car insurance policy. Wish him good luck and graceful career ahead.
I am extremely satisfied with the way your Customer Support Executive addressed my need over phone and helped me renew my car insurance policy which was expiring today. His excellent service encouraged me to take this policy from ICICI Lombard instead of going to some other service provider. Keep up the good work.
I was serviced by your team, they explained all the silent features of the car insurance policy and helped me to renew my car policy from ICICI Lombard.
I am very much impressed with the customer care representative of ICICI Lombard, who helped me in the process of renewing my car insurance policy over the phone. She explained each and every information of a policy. Thank you.
I am really delighted by the support, guidance and behavior of ICICI Lombard representative. The way she has guided me it’s really outstanding. "A Brand cannot be created by advertisement, it can be created only by good Customer Experience" A real caring human touch for the customer. She is an asset for any Organization. All the Best, Thank You
To whomsoever it may concern, would like to acknowledge the excellent support provided by ICICI Lombard team in purchasing a new car insurance policy. They explained me inclusion & exclusion of a policy. Great job. Please keep it up.
I spoke with one of your representative, she was brilliant in order to make me understand all the benefits of the car insurance and very calmly shared the exclusions. Amazing customer service given by her. I wish her all the best for all her future endeavors.
It was a pleasure interacting with your team to buy an insurance policy for my car. They had a great understanding of the product and its features. An absolute customer delight.
Great follow up and persistence from ICICI Lombard team. They had clearly elaborated on the options and the plan available in car insurance. They had been following up for the last 20 days with patience. Kudos!!
Hi! I received an excellent support from your sales executive to get my old Car Insurance renewed with ICICI Lombard. He explained all the intrinsic details about the policy that I was looking for. His explanation and inputs helped me to make a decision of buying this policy. I appreciate his customer centric approach and his patience.
I’d like to take a moment to express my appreciation for your team member, who was extremely helpful when I called the customer care to renew my Car Insurance policy 3001/76974158/03/000. It was good to start the year with a positive customer experience. Thanks
Thanks to your salesperson, my experience of purchasing car insurance from ICICI Lombard was remarkably smooth. She explained to me the advantages of the policy, such as personal accident coverage of Rs. 2 lakh, in a clear and simple language. I’m really grateful for her assistance.
ICICI Lombard’s agent gave me complete information about the policy benefits, including roadside assistance and coverage against third-party legal liabilities. Moreover, she satisfactorily answered my queries, and made the policy buying experience seamless and easy for me. Thanks for being so supportive.
I got a prompt and excellent service from ICICI Lombard while purchasing a car insurance plan. Your agent gave me a comprehensive explanation about the benefits of the policy, including roadside assistance for accommodation and minor car repairs. Thanks for the fantastic experience!
I had a nice conversation with your customer care executive. He explained clearly the ins and outs of your car insurance plan including benefits such as inbuilt personal accident coverage. The polite way in which he answered each and every of my questions convinced me to purchase the policy.
My experience with ICICI Lombard’s customer care department has been very good. The executive that I spoke to was professional and courteous. Though the system faced some issues with the login and vehicle description, all in all, the process of policy purchase was very easy for me.
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I received excellent support from your customer service associate while purchasing my car insurance policy. She made regular follow-ups, resolved all my queries, and really managed to convince me to become a policyholder with ICICI Lombard. God bless her!
Just bought a car insurance policy from ICICI Lombard. Your agent helped me to understand the benefits of the policy, such as coverage against third-party liabilities as well as roadside assistance for minor repairs and accommodation. She deserves a good rating for providing me with much-needed guidance.
The salesperson was of great help to me while I was buying car insurance from ICICI Lombard. He showed genuine interest in answering all my queries, and helped me to complete the purchase. Appreciate his patience. Keep it up!
I renewed my car insurance with ICICI Lombard today. I’m happy with the comprehensive explanation of the policy provisions that was provided by your customer service associate. He even helped me to buy an accident insurance plan. Appreciate the support.
I would like to thank your customer sales representative for helping me choose the right policy for my car. She shared with me all the information I’d requested for with regard to your insurance plan. Kudos to her for the excellent support!
My conversation with your insurance advisor regarding the purchase of my car insurance plan turned out to be quite nice. He simplified the ins and outs of the policy, principally the advantages such as personal accident cover of Rs. 2 lakh. Thanks for the lucid explanation!
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Had a smooth, hassle-free experience while buying car insurance from ICICI Lombard. The customer service representative gave an excellent description of the policy advantages such as cashless services across an expansive network of garages. I am glad to have made the decision to buy the plan.
Your executive spoke with me for nearly an hour in order to help me buy the right policy for my car. His precise answers to all my insurance queries has left me impressed. His dedication and devotion to his work is clearly evident. I wish him a successful career with ICICI Lombard.
ICICI Lombard’s executive was very diligent with his follow-ups. He responded to my queries in a courteous manner, and guided me through the purchase of my car insurance. I would love to interact with him again in the future for any insurance needs. Thanks for being so helpful!
Received timely assistance from your customer service department when I was looking for guidance with regard to buying car insurance. The agent had good communication skills, and explained all the important details about the policy such as the inclusions and exclusions of coverage.
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I’d been on the hunt for a new car insurance company, and so decided to get in touch with your team. Your executive answered my queries regarding the renewal process. Her good technical knowledge of the policy prompted me to renew my car insurance with ICICI Lombard.
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I’ve renewed several of my insurance policies in the past, but my experience while renewing car insurance with ICICI Lombard was the best. Your agent explained clearly and understandably all policy-related details. I’ve decided to renew all my other insurance plans with you in the future.
Just bought a car insurance plan online from ICICI Lombard. The salesperson explained to me the policy provisions in a clear manner, especially the benefits such as coverage on replaced parts of the car. He helped me to choose a suitable plan for my insurance needs. I would like to thank him for his support.
Thanks to your customer support associate, I was able to get the best insured declared value (IDV) and maximum number of add-ons, including a free Carnot device which keeps track of my car’s health. He also explained the features of your car insurance plan in detail and later, helped me to complete the payment online.
Your salesperson walked me through the terms and conditions of your car insurance plan. She spelled out clearly the policy features like coverage against loss or damage to the car by natural and manmade calamities, and other facilities offered by ICICI Lombard. I would like to wish her all the best for the future.
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