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Car Insurance Customer Reviews

  • Andleeb Mandai

    I just purchased this car insurance policy because of the following reason even after getting cheaper offer from other competitors: Proper follow up and prompt update , The way your team explained the feature of policy such as 24x7 road side assistance, zero depreciation, and high number of cashless garages etc. and Ex..... cellent customer service  Read more

  • Devakumar Devarajan

    For insuring my car, I browsed the website and ICICI Lombard executive has contacted me. Her interaction was very exhaustive and therefore useful. She guided me throughout buying car policy online. She also narrated me, use of Accident insurance with global coverage. I am thinking about it and asked her to contact agai..... n. The car insurance was done hassle-free. Thanks Read more

  • Puneet Gupta

    Your team was very helpful in telling the details of the premium breakup and the IRDA specific mandates. Unlike others, they informed me about the terms and conditions of zero depreciation coverage in the car insurance policy. Thanks for advising and helping with information.

  • Arvind Chauhan

    Nice support and assistance given by your support team for renewal of my car insurance policy. Because of service and benefits offered by ICICI Lombard, I migrated from existing insurance firm to ICICI Lombard.

  • Asif Khan Chowdhury

    Very helpful team of ICICI Lombard, they explained each and everything about the policy with patience which made me to buy car insurance right now. Thanks.

  • Shahnawaz Mateen

    Thank you for the excellent service and clarification provided in even the minute details. Helped me a lot and I got a clear insight of the ICICI Lombard car insurance services. Thank you again. Keep up the good work.

  • Nilesh Date

    I renewed my car insurance policy online, it was a very good experience I got a very nice guidance by your team. I would like to give 5 stars rating for the service.

  • Mithun Chakraborty

    Your sales representative has been fantastic on his customer service skills. He has been very informative, and ensured that, I as a customer is completely comfortable before making the move to buy car insurance policy. Wish him good luck and graceful career ahead.

  • Sivakumar Kr

    I am extremely satisfied with the way your Customer Support Executive addressed my need over phone and helped me renew my car insurance policy which was expiring today. His excellent service encouraged me to take this policy from ICICI Lombard instead of going to some other service provider. Keep up the good work.

  • Manoj Kumar

    I was serviced by your team, they explained all the silent features of the car insurance policy and helped me to renew my car policy from ICICI Lombard.

  • Karthikeyan P

    I am very much impressed with the customer care representative of ICICI Lombard, who helped me in the process of renewing my car insurance policy over the phone. She explained each and every information of a policy. Thank you.

  • Manali Bobade

    I called the customer care to renew my car insurance as the online renewal from the ICICI Lombard website had some server issue. She helped me through the process and stayed on the line patiently till the renewal was successful. She also informed me of an insurance cover that I found quite useful for my parents. Now I ..... am a happy customer!! Cheers!! Read more

  • Lyton Roy

    I am really delighted by the support, guidance and behavior of ICICI Lombard representative. The way she has guided me it’s really outstanding. "A Brand cannot be created by advertisement, it can be created only by good Customer Experience" A real caring human touch for the customer. She is an asset for any Organizatio..... n. All the Best, Thank You Read more

  • Sarguna Raja Marimuthu

    To whomsoever it may concern, would like to acknowledge the excellent support provided by ICICI Lombard team in purchasing a new car insurance policy. They explained me inclusion & exclusion of a policy. Great job. Please keep it up.

  • Ajeet Singh

    I purchased a car insurance policy online today and policy no. is 3001/W-52889313/00/000. The vehicle is registered in name of Ram Sanjiwan Prasad Singh, however the policy has been generated in name of Ajeet Singh. Requesting you to kindly change the name in policy. Thanks.

  • Ujwal Bhattacharya

    Just wanted to inform you that I have a Car Insurance Policy from Lombard and this was the first time I was getting it renewed. I looked at other options also but I eventually came back to ICICI Lombard just because of policy features and benefit such as 24x7 road side assistance, zero depreciation etc. Thanks ICICI Lo..... mbard for all your help and support.  Read more

  • Neeraj Kumar

    I spoke with one of your representative, she was brilliant in order to make me understand all the benefits of the car insurance and very calmly shared the exclusions. Amazing customer service given by her. I wish her all the best for all her future endeavors.

  • Vijay Choudhary

    It was a pleasure interacting with your team to buy an insurance policy for my car. They had a great understanding of the product and its features. An absolute customer delight.

  • Senthilnathan C

    Great follow up and persistence from ICICI Lombard team. They had clearly elaborated on the options and the plan available in car insurance. They had been following up for the last 20 days with patience. Kudos!!

  • Prashant Deshmukh

    Hi! I received an excellent support from your sales executive to get my old Car Insurance renewed with ICICI Lombard. He explained all the intrinsic details about the policy that I was looking for. His explanation and inputs helped me to make a decision of buying this policy. I appreciate his customer centric approach ..... and his patience. Read more

  • Anish Biswas

    Hi, I was looking to renew my car insurance policy and online was the easiest option for me. However, due to some technical issue I am not able to make payment online, so I was a bit worried as the policy expires 05/01/2017 and I called 1-800-2666 and spoke to one of your team member. We had a long conversation in whic..... h she explained to me, very clearly all the features of my existing car policy, the options I have and also about the extended facilities and features that I can consider. Appreciate her patience as this is my first renewal and I did ask a couple of questions which were answered promptly and with content. Finally, I managed to make the payment following her guidance and I was relieved, as we all know the consequences of not renewing the motor insurance. Hence, I am writing here to inform about the wonderful experience and the great customer service that ICICI Lombard provides. Thanks Read more

  • Rajeev Palanki

    I’d like to take a moment to express my appreciation for your team member, who was extremely helpful when I called the customer care to renew my Car Insurance policy 3001/76974158/03/000. It was good to start the year with a positive customer experience. Thanks

  • Sandeep Virmani

    I booked car insurance for the first time in my life. Your salesperson was very polite and patient during our interaction. She explained the terms and conditions of the plan in detail and empathically dealt with my insurance concerns. Her professional conduct really helped to build my trust on ICICI Lombard and prompte..... d me to make the purchase.  Read more

  • Jestin James

    Your representative guided me every step of the way during the purchase of my car insurance policy. She called me up multiple times, and answered patiently when I badgered her with inane questions. It is just because of her good service that I decided to buy car insurance from ICICI Lombard despite having been offered ..... a lesser premium by another insurance company. Read more

  • Nishi Vyas

    It was nice to talk to your agent during the purchase of my car insurance policy from ICICI Lombard. He directed me through the process quite nicely. Thanks to his guidance, I was able to complete the transaction in one go.

  • Manohar Pawar

    I’m happy to say that I was able to get my car insurance renewed within a day. Your customer service person listened carefully to my requirements and then gave me continuous online support for around two hours to help me with the process. This is the third car insurance policy that I’ve switched to ICICI Lombard becaus..... e of the excellent back-end assistance. Read more

  • Manish Raval

    I’d been browsing your website for a suitable car insurance plan and quote when I received a call from your agent. He not only highlighted the features of the policy such as financial protection against third-party legal liabilities but also helped me to make an informed choice. Really impressed with his service! I wil..... l definitely approach ICICI Lombard for renewal in the coming year. Read more

  • Gaurav Saxena

    I had a great experience while buying car insurance from ICICI Lombard. Your executive not only conveyed the benefits of the policy in an easy-to-understand way, but also helped me to make the right choice. Wish you a great career ahead!

  • Ketan Sheth

    I had a good experience while renewing my car insurance with ICICI Lombard. Your salesperson handled our interaction patiently, explaining all aspects of the policy in detail. I am thankful for the assistance I received.

  • Dr. Sadiq Basha

    I would like to say that your customer service person knew exactly what I was looking for with regard to car insurance. She simplified all that the policy offers, including third-party legal liability and property damage coverage, and gave me good suggestions over the phone. She was of great help to me in buying the po..... licy online, and I really appreciate her patience. Read more

  • Mahesh Kumar

    Your sales representative gave me all the required details of the car insurance plan. I am impressed with his easy way of communicating the benefits of the policy such as roadside assistance for minor repairs. I would appreciate if your team shares a video walkthrough on the telematics device since I am not sure how it.....  works. Read more

  • Mangesh H. Vartak

    Your customer service representative enabled me to get my car insurance policy renewed with ease. He was honest throughout the interaction, and gave me the right advice and information whenever required. Thanks. Good luck with your career!

  • Daroori Srinivasu

    Had a nice experience while interacting with your customer service person! She described all the features and benefits of your car insurance plan. I am really impressed. Thank you so much for lending me a helping hand.

  • Swayam Prakash Ray

    I am happy to share the experience I had with your customer support employee during the renewal of my expired car insurance policy. With his valuable help and guidance, I was able to complete the process within four hours. I hope to receive such good support from ICICI Lombard in the future as well. Good job! Keep it u..... p. Read more

  • Aftab Hakim

    Your insurance advisor was of immense help to me. The efficient way in which he provided assistance to me and his dedication to his job deserve praise. He helped me get a car insurance quote with the right price and coverage, and even called me back upon request.

  • Sunil Gaurihar Sinai Kakodkar

    I had a pleasant experience while renewing my car insurance with ICICI Lombard. The executive I interacted with ensured a quick and hassle-free completion of the procedure. Her efficiency in dealing with customers and her sincerity make her an asset to the company. I wish all the very best for her career.

  • Geoffery Archer

    It was a pleasure to talk to your agent. She explained to me the details of your car insurance policy and made sure that I understood each and every detail of the plan including the add-on cover. With her guidance, I was able to complete the payment process smoothly.

  • Abhishek Mishra

    I was assisted by your customer service executive for my car insurance purchase. She explained to me the plan’s numerous benefits including cashless services at garages within your network. Efficient representatives like her definitely make ICICI Lombard stand out from the crowd.

  • Baby George

    ICICI Lombard’s agent explained all the terms and conditions of the car insurance policy very smoothly. She patiently listened to my queries related to the plan and answered them promptly. I would like to wish her all the best.

  • Arun Koduvalli

    I have renewed my car insurance with ICICI Lombard. Your insurance advisor made me realise that your plan has better benefits than the ones offered by other providers. Thanks a bunch for the information!

  • Pinaki Sur

    I’ve bought a comprehensive car insurance plan from ICICI Lombard. The insurance advisor I spoke to knew his job well. He resolved even the smallest of my doubts and helped me to complete the transaction smoothly over the phone. Thank you for being very cooperative.

  • Saurabh Saxena

    Your customer service executive helped me a lot while booking my ICICI Lombard car insurance. She did meticulous follow-ups as per my convenience. Thank you for simplifying the numerous advantages of the policy such as easy tenure options and inbuilt personal accident cover.

  • Ravi Raghav

    I purchased a car insurance policy. Your representative explained me inclusions and exclusions of this policy and also suggested me the best policy for my car in lowest premium. Thanks ICICI Lombard.

  • Jay Thakkar

    It was good customer service by your sales team and I am very much satisfied with the amount I paid for my car insurance policy. Hope for good service in future as well. Thanks.

  • Soumyasmit Das

    Your team helped me proactively in getting my car insurance renewed on time. Thanks for the support and service.

  • Jyothi Shanbhag

    Your team helped me to renew my car policy in a jiffy! Splendid customer service.

  • Debadipta Saikia

    The feedback is for the car insurance agent. He has been extremely helpful and polite in the entire process. He is meticulous and has eye for details and ensured the fast completion of the entire process despite some challenges in the website. Thanks to him as I needed the insurance on an emergency basis. Thank you, IC..... ICI Lombard for all the help and assistance. Great job and wishing you best for the future. Read more

  • Sameer Avhad

    Nice talking to your team and my queries were resolved with appropriate solutions and they helped me to renew my car policy as per my needs. Thanks

  • Santosh Prabhakar

    I am very impressed the way your team has explained about the product and offer made by ICICI Lombard while renewing my car Insurance. Very quick service entire activity was closed and got the Insurance on same day. Thanks for all your support. Looking forward to have good experience in future.

  • Swapnil

    Took car insurance today via your website. Your representative explained me well about the policy’s terms and conditions. Overall happy for the service.

  • Praveen Kumar

    I have insured my Scorpio car with ICICI Lombard’s car insurance. Your representative explained me everything regarding my car policy in very friendly way. I like the overall service. Thanks

  • Adarsha Rao

    Your representative was very helpful, patient and clear in explaining policy details, terms and conditions. I was postponing this policy purchase for over a month and thanks to her help I could finish it today. Thanks again.

  • Ska Bibhuprasad

    After struggling a bit else where I finally got a call from your representative, all my trouble of hunting a reasonable car insurance ended here. Customers are tough.. Technology is difficult. She still toiled through it and kept an impatient man who considers himself tech-savvy grounded to a phone and a portal for thi..... s long. You should really feel happy to have assets like her guys. I came here to buy a car insurance... Bought two additional... she is very good at up-selling appropriately. I wish her and ICICI Lombard success in all future endeavors. Read more

  • Mansi Singh

    Hi, I got my car insurance renewed through ICICI Lombard online for which your employee had assisted me in a very professional manner. His guidance and assistance is much appreciated. Keep up the good work. Thanks

  • Apurv Malviya

    I had to attempt more than once due to technical problems, the executive guided me in a proper way to get my car insurance done by the evening. Thanks.

  • Shambhulingappa Sattigeri

    It’s been great support by your representative, who helped in renewing my car insurance online. Well informed and detail explanation of the policy. Thanks a lot

  • Santosh Joshi

    Your representative is an excellent fit for this task! I was not at all willing to go for ICICI Lombard motor insurance. She provided me all the relevant information and convinced me to go for it. Really appreciate her work. Every organisation will flourish with such members! Full marks to her!

  • Vivek Rajan

    Excellent Support! Your team did well in guiding me through the whole process. Had a very good experience

  • Arun Kumar Sahu

    Your representative, helped me a lot to understand the policy in detail. I have checked on different insurance broker with less amount, however I have selected ICICI Lombard because of its service and benefits offered such as zero depreciation, roadside assistance etc.

  • Ratan Prakash

    Your representative has convinced me for buying ICICI Lombard’s car insurance over United India Insurance. He poses excellent persuasive skills and provided great help.

  • Solomon Raj

    Your team had been good enough in taking care and closing this car policy. All information wrt this policy has been clearly explained to me. My sincere thanks to ICICI Lombard & team for the good work.

  • Shabina Tambe

    It was a great experience to buy the policy online. Your executive has provided me all the details of policy benefits, terms & conditions... I will recommend your organisation for my friends & family for any insurance requirement.

  • Tejas Ashok

    I had a very good experience on getting my car insurance renewed from ICICI Lombard. Thanks to your team for guiding me step by step throughout the process. I will definitely go with ICICI Lombard even next time for the service you provided. Thank you so much!

  • Jeevan Chalke

    A great person with whom I had an interaction while buying the car insurance. She was extremely polite and always happy to answer all my questions. She explained everything about the policy i.e. features, advantages, and most importantly clearly explained exclusions. I am extremely happy to have communication with her......  I wish all the good luck in her future endeavours. Thanks Read more

  • Shashi Kant

    Policy Details were clearly elaborated by your team, all the covered and uncovered sections under the policy were clearly defined. Looking forward to a good relation with ICICI Lombard.

  • Kamlesh Soni

    I am highly impressed with your customer support team for their call support in finalising Car insurance renewal. I had too many options to choose, even few with cheaper premiums, but your team has helped me in understanding the importance of services provided by ICICI Lombard. Those guys are awesome in handling custom..... ers. I am taking a positive impression about ICICI Lombard. Hope that services provided by your company are as good as the on call sales representative. Thanks Team for staying late and helping me renew before my current policy expires. Read more

  • Samuel Koshy

    Spoke to your customer executive, they are very helpful and guided well to buy the comprehensive car insurance policy.

  • Vinay Batra

    Great Experience while buying existing car policy from ICICI Lombard. Keep it up.

  • Manohar Sambandam

    The latest policy renewal call was very good. Keep up the good work, especially the individual who had helped me with the car policy renewal. You need more of this kind of team in your company. They were also very good in sales.

  • Wilson Fernandes

    It was nice speaking to your team and received a positive response for my query. Within one call my car insurance policy is renewed. Thanks.

  • Anurag Saxena

    Your support team person is very soft spoken and very impressive. Also I would like to purchase health insurance policy for my family from ICICI Lombard, as discussed.

  • Satya Sayee Shanthi Krishna Rao Pavani

    I sincerely appreciate for renewing my previous TATA AIG Car policy with ICICI Lombard. Your Team has done fabulous job, they are dedicated and committed professional. Great Job. Best Regards

  • Rajat Rastogi

    Customer care representative has explained car insurance policy in nice way, cleared all my doubts.

  • Dushyant Sharma

    I spoke to your team member for a car insurance, I was there on the website only for exploring the quotes but then I spoke to him and he had explained me the benefits of car insurance policy from ICICI Lombard over other insurance company’s policy. He is a good communicator and very reasonable with his suggestions. Tha..... nks Read more

  • Emma Devassy

    Your customer support team was very helpful in renewing my car insurance and also adding No Claim Bonus (NCB) amount in system. Thanks

  • R. Vijayaraj

    Your Team had explained the car insurance policy in detail. Though, the premium is more based on my inquiry with other insurance providers, however your team has explained the service provided by ICICI Lombard and convinced me to buy the policy. All my dealings with the agency or its agents about any issues are settled.....  to my satisfaction at all times. ICICI Lombard is always my preferred insurance company. Read more

  • Sarita Verma

    I was facing issue while renewing car insurance online, however your team had helped me with policy features and procedure. I renewed car policy through ICICI Bank debit card with ease. Thank You for your support.

  • Sachin Bhilare

    The team has helped in buying car insurance policy as per my requirement. I appreciate their help and cooperation. Thanks

  • Shashank Pandey

    Your Team was very helpful in sorting my issues and helping me to choose the right car insurance plan

  • Sanjay Lahiri

    Refer to the policy details are as follows: Policy Number: 3001/W-50748967/00/000 Vehicle No: TN10AU6024 Policy Start Date: 18/11/2016 your team member supported me to buy Car insurance, she is very professional. She can be an asset to any company for sales as, she is good at cross selling and negotiation. Thank You fo..... r making our life easy. Read more

  • Deepak Chinnappa

    Your Team was very friendly on follow ups and helpful in the entire process of getting the car insurance policy. Appreciated!

  • Venkat Arun

    Had a hassle free Car Insurance purchase with the help of the telecaller, she was courteous enough to walk through all the details of Car insurance.

  • Anil Dhodapkar

    Great Experience! I am totally satisfied with service. "Keep it up" with this kind of great experience with each and every customer. Also I will share this experience with my friends & family members and all. Once again thanks and keep it up this kind of service with us as long as. Thanks

  • Bharat N.

    I hold a Hyundai fluidic Verna car and existing insurance is with Cholamandalam. When made an online query through ICICI Lombard website, I got a call from your customer service officer. The way she explained the features and assistance to get the quote, made me buy car policy today. ICICI Lombard Team is simply exempl..... ary in servicing the customer. Read more

  • Ankur Jain

    It was good interaction with your support team through online chat and getting my car insurance policy renewed.

  • Vasa Sreenivasa

    Your customer support team assisted me a lot to complete car insurance policy, done a great job. Thank You.

  • Thandava Murthy Acharya

    Hi Team, My car policy was about to expire, I reached out ICICI Lombard for just to see the offerings and my call has been answered by your representative, who is very knowledgeable and customer friendly. He explained the benefits and zero depreciation coverage of car insurance, due to which I bought my car insurance i..... mmediately without having a second thought. Thank you very much Read more

  • Giridhar M.

    Very happy to find your team member providing answers to all my queries patiently and in assisting me to choose an insurance cover for my car. Thank You

  • Archana Upadhyay

    Your Team member was very helpful in making the choice to ICICI Lombard. Even though, I was getting a lower quote from other insurers, he explained me the features like Road side assistance, Zero depreciation coverage etc. and convinced me to go with ICICI Lombard. Nice car policy

  • Shanu Negi

    Very nice talking to your support team. Never thought it would have been so easy to understand and buy an insurance cover for my car.

  • Ajay Saini

    It was a great experience. Your person was quick, to the point and talking right sense! I will surely like to continue with ICICI Lombard for this and next cars that I buy and refer others to your company in future. Thanks and Keep doing such a nice Job!

  • Satya Ravi Raju Tavva

    I would like to take a moment to appreciate your Team for their outstanding selling capabilities and explaining every corner of the policy in very detailed way. I definitely feel that they are very good seller and asset to your company. Thanks for all your patience to answer all my questions in very nice way. Keep up t..... he good work. Read more

  • Vijendra Meshram

    Excellent support provided by the executive. She has helped me for all the required things to get my vehicle insured .Thanks, look forward for the support.

  • Ashish Srivastava

    Your team member has provided great help in completing the car insurance policy transaction end to end. She has provided each and every details of the policy and I was overwhelmed with the attention she has given for a hassle free experience with ICICI Lombard.

  • Anshul Jain

    Need to renew my motor insurance, existing insurer is Bajaj Allianz

  • Sanjay Arora

    Had a good experience, renewed the car insurance policy in 10 Minutes. Thanks

  • Santhosh T.K.

    It is my pleasure to share that your customer relationship officer has helped me in getting four wheeler insurance policy. My brother-in-law Manoj A D is already an existing two wheeler customer, which I have informed to your officer and I purchased car insurance policy for myself, however may be some technical issue t..... he car insurance policy is generated in my brother-in-law’s name. After raising issue with your customer relationship officer, they understood my problem and resolve the issue and generated policy in my name i.e. Santhosh T.K, Awesome customer service. Read more

  • Ravikiran Akula

    Your person guided me on renewing car insurance policy and also arranged vehicle inspection on same day. Excellent service.

  • Girish K.R.

    Your Customer care representative is awesome, she has explained the policy very well and I am very impressed with the tone and modulation of her voice. She explained the policy for more than 30-45 min and I was bit surprised as she did not stop or took a break after explaining the policy. Hats off to the commitment lev..... el that she show towards work and the customer. I think the ICICI Lombard should motivate their employee by asking them to drink water after every call. It is really needed and they have to come up with lots of goodies for such Customer care representative in the form of incentives as they are excellent. Read more

  • Babulal Chaudhary

    Your customer care executive had explained the benefits of car insurance in detail. I am satisfied with their explanation during my questioning. I bought a car insurance policy W-50755425 and waiting for final insurance policy.

  • Bharath Rama Chandra

    Your team member was able to clarify my all questions and were able to provide me information repeatedly even when I asked several times. I rang couple of weeks ago asking for a quote of car insurance. She provided me a quote with brief on all the information available in the insurance copy and I asked her to give a ca..... ll back on 12th. She made good follow up on the same date and she reminded about insurance renewal and she repeated all the information and also educated the difference between other insurance companies as well and the good things that holds to ICICI Lombard. This review is not sufficient to appreciate you. I have to no words to praise about you. You are just Amazing!!!!... Keep up the good work going.  Read more

  • Gagan Deep Shamkaria

    It was great service provided by customer care representative on getting my car insurance renewed with ICICI Lombard being previously purchased with another company. Your team has shared candid terms and conditions to help in choosing riders such as Road side assistance, Zero depreciation etc. which I have trusted as a.....  commitment from ICICI Lombard representative. Hopefully will get quality service going forward as well from ICICI Lombard. Read more

  • Lakshman Sivasubramanain

    Your team has helped to complete the renewal process of car insurance with No claim bonus (NCB). Thank you

  • Vamsi Krishna Rallabhandi

    Your representative was very professional in detailing out the policy terms and helping me with getting much needed things for buying my car insurance. Appreciate the professionalism and commitment towards serving customers. Good Job.

  • Prabir Gogoi

    Your support person is a naturally talented individual with simple yet excellent communication skills. He has successfully assisted me in choosing the right car insurance policy and also guided me to choose a health insurance as per my convenience. I am satisfied with your agent’s conduct and wish your company good luc..... k in your future endeavors. Read more

  • Rajasekhar Reddy Gaddam

    Very nicely convinced with transparency of the company policies. Even the other companies offering me Zero deprecation policy, the information provided by your team member is felt to be realistic and loyal to his words and she had convinced me to purchase the car insurance policy.

  • Jesu Maria Joseph

    I wanted to switch my car insurance policy from United India Insurance. After long research, I decided to buy car policy from ICICI Lombard. Excellent service.

  • Murali Mohan Murthy Potham

    I am able to buy my car insurance within few minutes with your team’s support. Great work, Thank you.

  • Umashankar Yammanur

    Your representative has very patiently explained the car policy details so that, I could go ahead and make my decision to purchase a car Insurance with ICICI Lombard. Thank you

  • Rohit Singh

    I am very happy with your sales person, he has explained me all details and benefits of car insurance. After understanding the benefits, I changed my mind for taking insurance from Bajaj Allianz, now I took ICICI Lombard policy. I hope, I will never disappoint while doing claim. Thanks

  • Kapil Sharma

    For last 1-2 month number of people called and quoted for my car insurance renewal but I was not satisfied with their professionalism. Reading the customer and understanding his requirements is an important ability for a sales person. Calling me at the right time and punctual call backs from your team says it all. Keep.....  up the good work. Read more

  • Ashutosh Jangra

    I got very good response from your representative, he remind me many time for policy renewal and his follow up with customer is very good, he explain everything like benefits, wordings of Policy etc. Thank you

  • Shashidhar Kubasad

    I have decided to purchase HDFC car insurance. However, I had called ICICI Lombard for second thought, the way your team had explained me the benefits of your car insurance such as Road side assistance, Zero depreciation cover etc. convince me to buy policy from ICICI Lombard. Thank you.

  • Rajat Dholakia

    Spoke with your team to renew my policy with ICICI Lombard. Earlier, I had a policy with UHC, however, the way ICICI Lombard representative had explained all the things on coverage inclusions and exclusions of policy convince me to purchase policy from ICICI Lombard. I look forward to see the actual policy document to ..... understand what got covered and what is not. Thanks. Read more

  • Ashwin Dany Alexander

    Had a pleasant experience on purchasing the car insurance for my vehicle. Person handling my case was very courteous and willing to answer any questions I had. Thanks

  • Rahul Bagadia

    I had a discussion to your team on my Maruti Ciaz insurance, they had guided me very well. Post discussion, I would like to shift all my further car insurance with ICICI Lombard. Thank you

  • Rahul Kumar Ravish

    Thanks a lot for helping me in renewing my motor policy. It was really a great work done from your side, your team has explained me each and every aspect of the policy, which helped me in understanding and choosing what I require. Also your commitment is very much appreciated i.e. client connect, knowledge about your p..... roduct. So for me it’s an excellent job done 5 out of 5 as you saved a lot of my time. Thank you once again. Read more

  • Manoj Shreedharan

    Your customer support team has been very helpful in the complete buying process of my vehicle insurance policy. Consistent follow up and update regarding my policy status.

  • Bharat Solanki

    I interacted with your team who has given me good suggestions and explain in details of car insurance. Also provided benefits of personal insurance. Great product.

  • Satish Chandra

    Thanks to your salesperson, my experience of purchasing car insurance from ICICI Lombard was remarkably smooth. She explained to me the advantages of the policy, such as personal accident coverage of Rs. 2 lakh, in a clear and simple language. I’m really grateful for her assistance.

  • Arindam Sau

    ICICI Lombard’s agent gave me complete information about the policy benefits, including roadside assistance and coverage against third-party legal liabilities. Moreover, she satisfactorily answered my queries, and made the policy buying experience seamless and easy for me. Thanks for being so supportive.

  • P.K. Dhar

    I got a prompt and excellent service from ICICI Lombard while purchasing a car insurance plan. Your agent gave me a comprehensive explanation about the benefits of the policy, including roadside assistance for accommodation and minor car repairs. Thanks for the fantastic experience!

  • Vikram Singh Kaintura

    I had a nice conversation with your customer care executive. He explained clearly the ins and outs of your car insurance plan including benefits such as inbuilt personal accident coverage. The polite way in which he answered each and every of my questions convinced me to purchase the policy.

  • Jigar Katoriya

    My experience with ICICI Lombard’s customer care department has been very good. The executive that I spoke to was professional and courteous. Though the system faced some issues with the login and vehicle description, all in all, the process of policy purchase was very easy for me.

  • Sridhar K.

    I’m delighted with ICICI Lombard’s customer service. The customer care person was very meticulous with his follow-ups, and ensured that the process of buying the car insurance policy was quick and easy for me. Good work! Keep it up.

  • Rahul Thathoo

    The agent handled our interaction in a smooth and professional manner. She was able to resolve the technical glitch I’d been facing while buying ICICI Lombard’s car insurance policy online. I really appreciate her patience, and wish her great success for the future.

  • Pradyumna Joshi

    Your customer service representative was very patient, and spent around 50 minutes interacting with me over the phone. During the call, she not only explained the features of the car insurance plan to me, but also helped me complete the transaction online. She resolved the questions I had regarding the policy, particul..... arly the respective inclusions and exclusions. Thanks for the excellent support. Read more

  • Arun Saxena

    I received excellent support from your customer service associate while purchasing my car insurance policy. She made regular follow-ups, resolved all my queries, and really managed to convince me to become a policyholder with ICICI Lombard. God bless her!

  • Pradeep Raj P.

    I’d gotten in touch with ICICI Lombard in order to buy car insurance. The salesperson provided me with complete information of suitable insurance options that would benefit me if in case I make a claim. Thanks to her assistance, I was able to buy the policy online without any hassle. I also appreciate the fact that she.....  maintained a professional demeanour during our conversation. Read more

  • Hemant Srivastava

    Just bought a car insurance policy from ICICI Lombard. Your agent helped me to understand the benefits of the policy, such as coverage against third-party liabilities as well as roadside assistance for minor repairs and accommodation. She deserves a good rating for providing me with much-needed guidance.

  • Manish Durani

    The agent really simplified the process of buying car insurance for me. I’d visited your website, but every time I made a change in my insurance requirements, it would take quite some time to process my quote. To speed things up, I contacted your team. Though your agent had to prepare quotes multiple times in order to ..... accommodate my ever-growing requirements, she was remarkably patient. Read more

  • Eshwar Pavan Manthena

    The salesperson was of great help to me while I was buying car insurance from ICICI Lombard. He showed genuine interest in answering all my queries, and helped me to complete the purchase. Appreciate his patience. Keep it up!

  • Abhay Kukarni

    I’d contacted your customer care team for help with renewing my car insurance plan. She patiently attended to all my questions, and elucidated the features that differentiate your policy from the rest. I learnt that your premium policy gives good discount on the OD (own damage) premium if a policyholder’s car is fitted.....  with an ARAI-approved anti-theft device. All in all, good customer service! Read more

  • Saurabh R. Parekh

    Had a fantastic experience with your customer care team. Your representative explained the policy features and answered all my queries to my satisfaction. She was also aware of the technical aspects of the policy—that’s a rare thing in an insurance advisor. I was looking to switch my insurer but after the fruitful inte..... raction with her, I decided to renew my car insurance with ICICI Lombard. Read more

  • Bala Showry Raju Pudota

    I renewed my car insurance with ICICI Lombard today. I’m happy with the comprehensive explanation of the policy provisions that was provided by your customer service associate. He even helped me to buy an accident insurance plan. Appreciate the support.

  • Jayamurugan Natarajan

    I would like to thank your customer sales representative for helping me choose the right policy for my car. She shared with me all the information I’d requested for with regard to your insurance plan. Kudos to her for the excellent support!

  • Nitin Baban Pabal

    My conversation with your insurance advisor regarding the purchase of my car insurance plan turned out to be quite nice. He simplified the ins and outs of the policy, principally the advantages such as personal accident cover of Rs. 2 lakh. Thanks for the lucid explanation!

  • Narasimha Rao Gopisetty

    I’d been looking up car insurance quotes online when your executive gave me a call. She sold me the idea of renewing my insurance with ICICI Lombard by highlighting the policy benefits like personal accident cover of Rs. 2 lakh, and coverage against third-party legal liabilities.

  • Praveen Redddy

    Had a smooth, hassle-free experience while buying car insurance from ICICI Lombard. The customer service representative gave an excellent description of the policy advantages such as cashless services across an expansive network of garages. I am glad to have made the decision to buy the plan.

  • Radhakrishnan A.R.

    Your executive spoke with me for nearly an hour in order to help me buy the right policy for my car. His precise answers to all my insurance queries has left me impressed. His dedication and devotion to his work is clearly evident. I wish him a successful career with ICICI Lombard.

  • Saurabh Prasad

    ICICI Lombard’s executive was very diligent with his follow-ups. He responded to my queries in a courteous manner, and guided me through the purchase of my car insurance. I would love to interact with him again in the future for any insurance needs. Thanks for being so helpful!

  • Adarsh Kumar Singh

    Received timely assistance from your customer service department when I was looking for guidance with regard to buying car insurance. The agent had good communication skills, and explained all the important details about the policy such as the inclusions and exclusions of coverage.

  • Vikarth Kumar

    The salesperson was a persuasive communicator with excellent knowledge about your car insurance plan. The quote she gave me was higher than what I’d received from an other insurance portal. However, I still decided to go with her quote and make a direct online purchase from ICICI Lombard thanks to my trust and belief i..... n her. Congrats to ICICI Lombard for having a great sales team! Read more

  • Suhel Singh

    Your customer service associate came to my aid when I was looking to switch my car insurer. He helped me in the best possible way to renew my policy with ICICI Lombard. Really appreciate the guidance I was provided with during the purchase.

  • Palanisamy Aspa

    I’d been on the hunt for a new car insurance company, and so decided to get in touch with your team. Your executive answered my queries regarding the renewal process. Her good technical knowledge of the policy prompted me to renew my car insurance with ICICI Lombard.

  • Raja Rajeshwaran

    A big thumbs up to ICICI Lombard’s customer service! The insurance advisor I spoke with was very patient, and convinced me to buy the car insurance policy. Hope to receive a high standard of service from your other advisors too. Thanks.

  • Kapil Kumar

    Thanks to your salesperson, I was able to buy car insurance from ICICI Lombard without any complications. She was polite and respectful, and gave some valuable assistance to help me out with the purchase. I’m fully satisfied with the service provided.

  • Varagunan Sambandam

    Your agent spoke clearly and gave me a succinct outline of your car insurance plan. He simplified the policy buying process for me by walking me through each and every step. Looking forward to a good experience from ICICI Lombard in the future too.

  • Varad Sawant

    I’ve renewed several of my insurance policies in the past, but my experience while renewing car insurance with ICICI Lombard was the best. Your agent explained clearly and understandably all policy-related details. I’ve decided to renew all my other insurance plans with you in the future.

  • Vishal Nalawade

    Had a nice policy buying experience with ICICI Lombard’s insurance advisor. He explained the policy advantages, such as personal accident cover of Rs. 2 lakh for the driver, in an easy-to-understand manner. I would say that the service that I received was better than what other insurers have given me till date. Looking.....  forward to such good support from ICICI Lombard in the future too. Read more

  • Rajnesh Dagar

    Just bought a car insurance plan online from ICICI Lombard. The salesperson explained to me the policy provisions in a clear manner, especially the benefits such as coverage on replaced parts of the car. He helped me to choose a suitable plan for my insurance needs. I would like to thank him for his support.

  • Rishabh Agarwal

    I received a lucid explanation of your car insurance plan from your customer service representative. He described the policy features to me from scratch. Thanks to his help, I was able to make the purchase without any problem. He was really patient, and spoke to me in a polite way. I would like to interact with him aga..... in in the future for any insurance needs.  Read more

  • Abhineet Mittra

    Thanks to your customer support associate, I was able to get the best insured declared value (IDV) and maximum number of add-ons, including a free Carnot device which keeps track of my car’s health. He also explained the features of your car insurance plan in detail and later, helped me to complete the payment online.

  • Vishnu Sarkar

    Your salesperson walked me through the terms and conditions of your car insurance plan. She spelled out clearly the policy features like coverage against loss or damage to the car by natural and manmade calamities, and other facilities offered by ICICI Lombard. I would like to wish her all the best for the future.

  • Inderdeep Singh

    The consultant at ICICI Lombard was easy to talk to. He patiently answered all my questions, before guiding me towards making the car insurance purchase. He was also available on call for various queries. I'd give ICICI Lombard brownie points for having such trained professionals!

  • Priyanka Marab

    I would like to thank the representative from the car renewal department of ICICI Lombard. He was very helpful by nature and guided me proactively. He was also very courteous. I had a very good experience as I was able to renew my policy without much trouble. Thanks!

  • M. Ashokkumar

    It was very nice experience. The ICICI Lombard executive was very helpful and knowledgeable. I want to really thank and appreciate him for his guidance and advice which was useful. Thanks again. Hoping for equally good service in the near future.

  • Yamini Mishra

    The website doesn't seem to be user-friendly. I faced several issues with the website. However, the online chat support provided by the customer care executive was great. She was very helpful in doing a quick renewal of the car insurance policy. Thanks again for the polite and agile support.

  • Harikumar S.

    The renewal process for the car insurance in the site is a little hard to go about with. I tried the chat option but the call didn't get connected. Later I got a call from the call centre. Then the ICICI Lombard executive helped me renew the policy. The following were some of the issues I encountered: The option of.....  deselecting RETURN TO INVOICE & Engine Protect Plus is cumbersome. Both are integrated options under modification screen and are not shown separately. You deselect Engine Protect Plus and recalculate the premium, then the Return to Invoice disappears, you then select Engine Protect Plus again then only Engine Protect Plus appears. However, the executive was quick to respond and helped me understand the details. Also, after the renewal is completed, an inspection should not be made mandatory. When the policy is renewed before it is lapsed, then it should not insist for the same. My policy expiry was 19th June and it is renewed today on 28th May, still the following message is displayed. "Since there is a gap in your previous policy end date and new policy start date, you vehicle would need to undergo an inspection" Please make the renewal process friendly. The moment a person logs in to the site, it should send a notificationon the policies that are due for renewal please.  Read more

  • Reeta Suri

    I have car insurance policy no.3xxx/5xxxxxxx/09/000. However, I have not yet received the policy. It would be great if you could please expedite the process. I'm currently unable to do it via the Internet, so hoping you'll help me with the same. Thanks.

  • Rajiv

    ICICI Lombard has extremely great motor insurance policies. I recently opted for a car insurance policy and I am very glad I did. The features and benefits of this policy are great and it was exactly what I was looking for. Thank you ICICI Lombard for the awesome policy.

  • Devendra

    My insurance purchase with ICICI Lombard was a seamless experience. I bought it online and I found the process hassle-free. I could read and understand the policy details myself and make an informed choice. The overall experience was good.

  • Mohammed Hasnain

    ICICI Lombard offers great motor insurance policies. I am glad that I made the decision to buy my car insurance from them. On the whole, it was a great experience purchasing from them. I recommend it to everyone.

  • Naresh Kandwal

    I had a great experience while completing my car insurance policy renewal at ICICI Lombard. The process was smooth and easy. Additionally, the policy allowed me to transfer the no claim bonus from my old policy to this one. I am so glad to have otped for ICICI Lombard. I look forward to purchasing more policies in the ..... future from them. Read more

  • Suman Natarajan

    The ICICI Lombard motor insurance policies are great. I opted for a car insurance for my sister from them and both my sister and I are glad to have done so. The policy is affordable and meets all of her specific requirements. She told me that she found the roadside assistance feature particularly useful, when she had g..... one on a road trip with her friends and her car had broken down in the middle of nowhere. Read more

  • Rajesh Joshi

    The car insurance policy I bought from ICICI Lombard was remarkable. It had many awesome features like a transferable no claim bonus, a zero depreciation cover, easy renewal, a network of cashless garages and so on. I am very glad to have purchased this insurance. I am sure I made the right choice.

  • Vinay S.P.

    My car insurance was approaching its renewal. I got timely reminders to renew my policy and the entire process went smoothly. I used the mobile self inspection service for the first time and it's great. Keep up the good work ICICI Lombard.

  • Sagar Arora

    I had to renew/port my insurance from Reliance to another provider. During this time I visited ICICI Lombard website to check the quotes. However, there was difficulty navigating the website, due to which I was not able to complete the transaction and didn't complete the renewal. Thereafter, I received a call from ICIC..... I's representative, who was very polite and helpful. She helped me understand the policy and its features. And in the end, she managed to help me in getting the policy renewed as per my needs. The best part was that she didn't force me to buy policies I didn't need. Everything was thoroughly professional. Read more

  • Jeeva

    I needed a new car insurance policy for my new car. Someone recommended ICICI Lombard. I did some research and found some great features for their insurance policies. I especially like the cashless garage network that helps me travel anywhere without needing to worry. I am very glad to have bought this. Additionally, I.....  visited ICICI Lombard's website to buy the insurance and everything happened at a single click. Amazing!  Read more

  • Ravindra Patil

    The ICICI Lombard Motor insurance policy is just top class. The entire process of buying and renewing a car insurance is made so easy on their website. I am happy with the product and the service. It was on the whole a great experience.

  • Kavitha Narayan

    I decided to go with ICICI Lombard to renew my car insurance. My colleague had suggested that I do so. I am so glad that I listened to her. The whole renewal process was easy and hassle-free. I am so happy that I could avail the appropriate cover for my car. I also really appreciated the roadside assitance feature when.....  my car broke down while I was driving through Rajasthan. Read more

  • Sandip Panaskar

    I had a very good interaction with customer service associate. She explained every details and importance of car insurance. Also gave me comparison and benefits compared to other insurance policies this made me to change my opinion and I opted for ICICI Lombard policy. She has resolved all my queries and understood the.....  customer needs and provided options as per the requirements. Read more

  • Binod Mahato

    Customer service advisor was very helpful and provided all the details in car insurance policy. I really appreciate the service and assistance given by her.

  • Debashis Choudhury

    I would like to appreciate the support and assistance given by customer service representative and ICICI Lombard. Thanks

  • Praveen Kumar

    Customer service advisor made purchasing car insurance so simple. He directed me to the website where I could complete the purchase online in few minutes. I appreciate his pleasant approach and wish him all the very best. Thank you so much.

  • Mohit Ruikar

    Just finished talking to a smart, confident and enthusiastic customer service advisor of yours. Awesome professionalism, attitude towards work and most importantly found her to be very nice and respectful. Thanks for all your advisor’s help and best wishes.

  • Aniruddha Paul

    Bought ICICI Lombard car insurance online for the first time and all the credit goes to you wonderful customer service advisor. She helped me with all the details, I needed to purchase the insurance.

  • Neeraj Kumar Garg

    Thank you ICICI Lombard for the great work you have done on the online portal. Just purchased car insurance online and it couldn't have been any easier. Best wishes!

  • Arun Kumar

    Your advisor was very helpful and cooperative in assisting to take this car Policy. He explained me in detail and I am fully satisfied with ICICI Lombard’s service.

  • Naveen Chandra

    Hi ICICI Lombard, I would like to give a feedback about your rep. When I was struggling to make a payment for my car insurance I got a call from your advisor and he explained me each and everything and my inspection was also done very smoothly. He also directed me to the website where I could make the payments online.

  • Priyanka Bardhan

    Customer service executive has been really helpful in addressing my queries and concerns. He has been extremely customer friendly and professional. Also guided me through filling up the forms and everything for completing online car insurance purchase. Kudos to ICICI Lombard.

  • Ajay M. Bharambe

    Bought car insurance online after going through all the information present on the site. Helped me understand what I needed to know in order to buy the policy. Thanks for making it easier for me.

  • Sudip Basu

    Indeed a great experience. Had a quick call with your advisor while I was getting stuck with some of the details required to purchase the policy. He explained everything and also guided me through online purchase.

  • Vaibhav Dinesh

    Your website helped me understand all the details related to the car insurance and also made it easier to buy the policy online without having to go through any hassle. Thank you.

  • Nagendra Shrma

    Purchased car insurance online after going through all the information provided. Really helpful and easy to use.

  • Umesh Kumar Singh

    Booked car insurance policy online with the help of one of your customer advisors. She made it really easy for me by explaining all the details.

  • Harpreet Kaur

    Your advisor stayed with me through the purchase process despite the fact that I had to ask her to call me back several times as I was busy for some reason or another. Noticing the time constraints he recommended me to purchase the policy online which I did in a few minutes. Thank you for all the help.

  • Anup Kulkarni

    Over one single call your advisor assisted me to take out my car insurance policy and he provided me with all correct things and suggested good things for it. He also provided me details of personal protect plan and helped me to purchase online. I would like to extend my thanks to him for all the great help which he pr..... ovided. Keep up the good work and very much appreciated the service from your advisor. Read more

  • Vinod Kumar

    Got all the assistance from the advisor for clarifying all my doubts with respect to policy terms & terminologies. She provided information in all matters in very positive way. She has been very polite and cooperative with me to complete the process. She also helped me to complete the policy purchase online. Highly.....  satisfied with interaction. Best wishes to her. Read more

  • Sai Praveen Reddy

    Just had a great interaction with the policy advisor and he was very patient throughout the talk. He has very good knowledge over range of products and recommended for any further communication and obtains a good hospitality. He also shared the website where I could buy the policy online immediately. Completely satisfi..... ed with the services. Read more

  • Charles Prem Kumar S.

    It was a great experience for me once again with ICICI Lombard. Especially the advisor who helped me to complete the deal with excellent support. Helped me with all the details I needed to fill in to complete booking the car policy online.

  • Padmavati Surpani

    Just writing to appreciate the way your website has made it easier to purchase policies online without having to visit any branch or spend much time. Thank you so much and would love to come back to you for more.

  • Mukesh Makwana

    Being a first time buyer, I had a number of questions before buying the car insurance and your advisor answered all those without making me wait for too long. The online portal combined with such dedicated support team does make it worth being with ICICI Lombard. Great experience and thank you.

  • Dilipkumar S.

    Glad to connect with a representative of ICICI Lombard. Happy with the service provided. Explained the policy well for good clarity and helped me buy the policy online. Appreciate all her help!

  • Prasanna Kumar M.

    I got prompt and satisfying replies for all my queries from your advisor. My renewal went through smoothly. I was guided through the complete process. I was explained about the policy very clearly and excluded clauses are explained in detail. Thanks.

  • Minal Thakkar

    A pleasure to have interacted with your policy advisor. She had all the information regarding car insurance and helped me buy the policy with detailed understanding of all the details.

  • Ravi Nandan

    Great thanks to the advisor for assisting me through the process of buying my Car Insurance online. We had a lengthy discussion (in total for more than an hour in past two days) on understanding the policy, its term, benefits, drawback etc. through various glitches including technical issues (system error) and my busy ..... schedule, we sailed through. She seems to be a perfect marketing person with the perfect blend of tactics and understanding of the product. Really appreciate her knowledge on the subject matter and also her effort that she has put in!!! Also, I believe ICICI Lombard has started a very good plan, wherein they provide tracking device along with the policy, an innovative plan, I must say. Once again Thanks a ton to the advisor and ICICI Lombard. Read more

  • Shrirang Barve

    The advisor was very helpful and she interacts with the customer's in a very good manner and she gave me full details about the car policy and also resolved all of the doubts that I had. She also spent a good deal of time in helping me fill up the online form and complete the transaction to buy the policy.

  • Arup Naskar

    I am extremely happy with the service of the advisor to book my car insurance. I faced some problem with the website but she did a remarkable job to overcome all the IT problems and helped me each step to book the policy online within a few minutes. Wish her all the best.

  • Suresh Mani

    Had some questions on the renewal of my car insurance, got connected with your policy expert. She helped me clear my doubts with the renewal process and guided me with a successful renewal. I really appreciate her diligence and guidance.

  • Ansar Sheriff

    The advisor's explanation was so clear point by point. The way she explained all the details really helped me in making my decision to purchase the car insurance from ICICI Lombard.

  • Neti Srinivas

    The policy advisor had excellently deliberated the whole process of my profile update, policy renewal, and personal accident benefit policy cover. I am amply satisfied with the service.

  • Balamurugan Pasumpon

    I have booked my car insurance online earlier today with the support of your customer agent. His knowledge and attitude towards the customer is impressive. He guided me well to in taking the policy.

  • Swapneswar Mishra

    I must say it helps when the advisor you are speaking to is a wonderful human being with total commitment and dedicated towards development and total understanding to its customers. I had the same experience with your helpline executive while I was buying my car insurance policy. Near perfect knowledge of the product a..... nd great communication skill. Thanks for your help and good luck. Read more

  • Radhakrishnan Poomari

    I'm impressed with the persistence of your policy advisor for helping me in getting my car insurance with ease. She has been very clear in explaining the policy details and promptly was able to addresses questions. Overall I had a smooth experience in getting an insurance from ICICI Lombard and appreciate her patience ..... and persistence. Read more

  • Naveen Kumar

    Being a first time buyer, I had a number of questions for your advisor and he really showed a lot of patience. He made sure that I was fully satisfied with all the details provided and then helped me in purchasing the policy.

  • Tapan Ghongade

    Good service, clear communication, details knowledge are just few of the adjective I would use to describe your advisor who helped me purchase car insurance. Was indeed a pleasure to get all the required details in one go.

  • Amol N. Sangade

    I have purchased ICICI Lombard car insurance online. The information & guidance provided by customer care executive was awesome, during the claim process their cooperation was fantastic, claim process was hassle free & cashless. By seeing this my relative also told me to buy car insurance from ICICI Lombard for.....  their car also. I have done it yesterday and as expected the service is fantastic, and the customer care executive provided information & gave great service. Thank you so much. Read more

  • Balaji Ramamurti

    Just want to appreciate the advisor for being extremely helpful in designing my new car insurance policy and activating it. I'm extremely thankful to her for all the help and service.

  • Mukund Jere

    Just now I purchased a car insurance. Policy advisor was very helpful. I must appreciate her patience despite having so many problems with your system. I only hope you will keep her promises about accuracy of policy details she made during the entire process.

  • Gurjot Singh Sobti

    Made instant online payment to get my car insurance policy. Really simple process and can't believe I hadn't done this before. Thank you and would surely recommend to others.

  • Sudheendra K.N.

    Advisor was patient enough to listen to all my queries and provided a thorough, professional response. He has good understanding of the features offered by ICICI Lombard as against other insurers in the market. Good listener, understood my requirements and tailored the insurance policy as per that.

  • Vivek Chaturvedi

    ICICI Lombard Policy expert was proactive in his response and he followed up with me to confirm whether my request was resolved. Impressed by his response. I would like to pass my gratitude and best wishes to him.

  • Sonica Muraleedharan

    Spoke to your support executive for renewal of car insurance and he directed me to online portal after answering all my queries. Completed the whole process while on the call. Thanks for making it so easy for working professionals who don’t really have too much time to spend running around for these things.

  • Virendra Singh Chouhan

    Very much satisfied with the help and guidance I received from the policy advisor. He explained all the information related to the car insurance policy and also helped me through purchasing the policy online.

  • Ram Mohan B.V.N.

    The ICICI Lombard advisor showed really good work in policy purchase. Good job done. After this, I have decided to go online only for future policies. You people helped me, thanks for your help. Good job.

  • Srinivas Reddy K.

    ICICI Lombard executive has given all the details regarding my Car Insurance Renewal. I am satisfied with his quick and polite response. I am happy with that.

  • Amit Kumar

    The people at ICICI Lombard are very friendly and all my queries related to my car policy have been handled extremely sincerely and diligently. ICICI Lombard would definitely be my choice for any future insurance requirements and also I recommend ICICI Lombard to my friend. Thank you to helping me for buying car insura..... nce. Read more

  • Narayana Swamy Bandi

    Policy advisor was really helpful in terms of explaining all the add-ons and benefits. I am impressed the way she talks and convince the customer. Great asset to ICICI Lombard.

  • Ravikant Sharma

    The helpline executive helped me great deal in understanding the car insurance policy. She has cooperated nicely to buy this policy & done excellent job. Stayed on the call till I completed the transaction using the online payment option. I appreciate her efforts.

  • K. Vamshi Krishna

    Was guided through the renewal process for car insurance and the advisor also answered all my queries with patience. Excellent customer service. Thank you.

  • P.V. Mohan Rao

    The advisor did regular follow-ups as unfortunately, I was busy a couple of times he called. He was always very patient despite the delays. He made sure to answer all my questions related to the policy.

  • Rajesh R.

    Wanted to share my appreciation for the ICICI Lombard policy advisor who has helped to get the good quote and also helped me to submit the details. He was very patient and proactive in explaining the benefits of the policy. He did proper follow-ups and because of his help, I renewed my policy.

  • D.R. Joshi

    I found the executive on helpline very cooperative and helpful while renewal for my car insurance as well personal accident insurance. Hassle free and fast execution of job. I am happy.

  • Mahesh Hegde

    I would like to provide feedback about the support executive. I called up to buy car insurance policy and I must mention that the call with her was one of the best customer care experience I have had in several years. She was very prompt in assuring I get the best deal from ICICI Lombard for my car and changed my perce..... ption of ICICI Lombard customer care. Thank You. Read more

  • Ashwini Jain

    Assisted by the advisor on call for purchasing car insurance. Thorough policy details provided with end to end support from quote till payment. Very good service and I appreciate as he really did great follow-up to make sure I renew my policy before expiry.

  • V. Ajaya Kumar

    I am indeed delighted with ICICI Lombard support and services. I would strongly recommend it to my relatives and friends. Special thanks to the executive I spoke with and who helped in buying the car insurance policy.

  • Sivasankar Krishnan

    In the process of buying my car policy, I was helped by your policy advisor today. After the completion of transaction my first feeling is ""Wow"". Amazing person with top class listening skills and very well developed interpersonal skills. The call was longer than 20 minutes with lot of data exchange from both sides. ..... She is precise in getting all the data and certainly a whole lot better than what she is doing right now. Thanks to her for making the decision easy and thanks to ICICI Lombard for having such skilled executives on-board. Customer service is becoming a rare commodity in India now. Read more

  • Ramesh K. Aggarwal

    Today, finally, I purchased the renewal policy for my ALTO car, by changing my earlier insurer TATA AIG for the first time in last 15 years. This happened, mainly due to the courteous, and persistent pursuance by your employee. She had contacted me some 15 days back, and then in between many times, and finally could fi..... nish her job with success. Somehow, her persistence, and convincing for quality service from ICICI Lombard (though I had no experience of poor service from TATA AIG) made me take the decision to go for your policy. Best wishes to her.., and also to my precious car for her 16th year (2017-18)  Read more

  • Shakti Baranwal

    Policy advisor was very helpful in assisting me renew my car insurance policy. She selected all features all that I wanted in my policy. She has been so helpful that I think this type of help will make buying insurance policies a hassle-free task. Thanks to her and to ICICI Lombard for making things simple and keeping ..... prices competitive. Read more

  • Anshul Ranjan

    The executive was very helpful in guiding me towards buying car renewal policy as per my satisfaction. She was keen on explaining my questions and helped me over phone to successfully buy the car policy.

  • V. Kartik

    Have been ICICI Lombard customer for a while now. Wanted to buy a car insurance policy and was as usual amazed with the way your advisors take all the efforts possible to make customer's life easier. Thanks and best wishes.

  • Subhash Chaudhary

    Thanks to your policy advisor I now probably know more about car insurance than any of my friends or family. She had answers for all my questions and had all the information at her fingertips. Exceeded my expectations with her cooperation.

  • Yusuf Balasinorwalla

    The advisor has provided me with the best assistance in helping me renew my car policy. Thank you and keep up the great work.

  • Naresh Kumar

    I have interacted with a policy expert for buying of my Car Insurance. His systematic approach for guiding customer, explaining the rules and regulations of policy, negotiating and switching off/on within existing rules was exemplary. He has displayed high degree of maturity and sense of responsibility. Wish him all th..... e best and success in future endeavor. Good future ahead. Read more

  • Surbhi Sharma

    The advisor assisted me very well while purchasing car insurance policy, he has cleared my all doubts and queries very patiently. Kudos to him Thanks.

  • Prashant Namdeo

    Received great help in renewing my car insurance policy from your call center employee. The website was not responding and she helped me in renewing my policy over phone. I thank her for the wonderful support.

  • Makam S. Kiran

    The feedback I want to give is that you have a very easy way of renewal. The Customer care executive is very helpful throughout the call while I am renewing the policy. Overall its good experience.

  • Sajid Sanwari

    The advisor really helped me through the entire process of purchasing the policy and is very knowledgeable about the product he is dealing with. He was very humble and courteous while explaining me the entire process. I wish him good luck in all that he does and keep up that good spirit & the excellence. Thanks for.....  all help. All the best. Read more

  • Naveen Kumar U.V.

    I just purchased an insurance policy for my car. I had a lot of queries regarding this as well as the different add-ons to the car policy. For the same, I created a quote and received a call from your policy advisor. He was fantastic! The way he answered all my queries, understood my needs and helped to create a custom..... ised quote and it was way beyond my expectations. It was a wonderful Guidance provided by Executive start from framing of Quote till completion of purchase. Great Job, much appreciated. Read more

  • Chandrashekhar Rentala

    While the process of buying car insurance was quite smooth, I'd like to bring to your notice that I have been receiving calls for car inspection that ask for the same information repeatedly. Please look into the matter and resolve it as soon as possible.

  • Mohamed Reshal M.T.

    I am glad to report that the customer care employee I spoke with gave me an in-depth description of the car insurance policy I was interested in. He then took it upon himself to follow up with me until the policy was issued and delivered. Excellent service!

  • Anil Bakht

    I don't think I've ever received such excellent support over a call before. All my queries pertaining to the benefits of the car insurance policy were explained in great detail, which convinced me that I made the right decision in selecting ICICI Lombard.

  • Anusha V.

    The support I received from the customer support executive was excellent. She answered all my queries and then helped me pick the insurance package that suited my needs. Thanks for all the help. Please keep up the good work.

  • Danielle Noonan

    Words cannot even begin to express how thrilled I am with the service I received. I purchased car insurance from ICICI Lombard and was able to get all my queries answered quickly, especially with regards to features like third party liability and personal accident cover. Excellent service from the entire team!

  • Mandar Pachpore

    While purchasing car insurance from ICICI Lombard, I happened to speak with a very helpful executive. He was super efficient and provided me with a number of alternatives as required. He was cordial through the interaction and even gave me a discount. It's nice to have such a personal touch.

  • Ananth B.V.

    The process to buy car insurance from ICICI Lombard was as smooth as driving around in a brand new car. The customer service employee was very helpful and guided me through the purchasing process.

  • Anil Kumar Joshi

    ICICI Lombard's customer care executives are awesome. They can convince you that you need to buy a policy without it sounding like a sales pitch. I bought the car insurance, and so far I'm very happy with what I've got. Keep up the good work.

  • Vikash Kumar

    I was lucky enough to speak with a very patient executive while hoping to purchase car insurance. He was patient all through our discussion, answering my queries and clearing my doubts. He also helped me buy the policy. I'm very happy.

  • Ganesh Jadhav

    I contacted ICICI Lombard to renew my car insurance. It was urgent, so I was panicking a little. But your advisor handled the whole process calmly and helped me relax. I was not well-versed with the online procedure, so he walked me through each step and stayed on the call until I was able to complete the whole task.

  • K.N. Phanindra

    The executive I spoke with was very good at his job. Not only did he help me with my queries, but he also gave me the best quote for the policy. I am truly impressed with your service.

  • Devendra Pal

    The agent I spoke with was extremely patient and cooperative. He made me feel really comfortable and even answered some of my complex questions with ease. He is surely an asset to the team and the company. I wish him all the best for the future.

  • Nikhil Kambli

    I was helped by your agent over the phone. She helped me through every step and guided me very well throughout the process. She made it very easy for me to complete the transaction.

  • Saurabh Gupta

    Your customer service agent had excellent knowledge about the product and helped me renew my policy in a jiffy. This is the kind of service I truly love and appreciate. Thank you.

  • Soumitra Chatterjee

    ICICI Lombard is one of the few companies in India that has been so consistent in its performance. They care about their customers' problems and try their level best to resolve it at the earliest. I am happy to be a part of this company.

  • Sanjeev Garg

    Your sales executive had complete knowledge of the product. She was honest, professional, and very soft spoken. During my discussion, I never had a feeling that somebody was misguiding me to sell the product. I would like to wish her all the best.

  • Praveen Singh Pukhrambam

    Your executive spent more than 1 hour on the call with me and patiently explained all the details about car insurance and its benefits. He noted my new address and even helped me renew my two wheeler insurance. I would highly recommend ICICI Lombard to everyone.

  • Vivek Dave

    Your executive was a delight to speak with. He was articulate and seemed to have all the right answers. I am so happy with the fact that you guys never disappoint your customers. Thank you for being so amazing, ICICI Lombard.

  • Ashish Tuteja

    The customer care executive that I interacted with did an excellent job and was extremely helpful. He explained to me all the benefits of this 4 wheeler insurance policy, the best one being the cashless repair service provided by many network garages. Keep up the good work.

  • K.V. Sachin

    The ICICI Lombard salesperson with whom I interacted provided top-notch assistance and was very friendly. The hallmark of the car insurance is the free pick-up and towing services that are provided.

  • Girish Balram Taunk

    I would definitely recommend ICICI Lombard in the future because of their top-quality services. The car insurance provided by them gives reimbursement if your vehicle is serviced in a garage with whom they have no networks. Apart from this, this policy offers many benefits that other providers don’t.

  • Ranbir Singh

    I contacted ICICI Lombard for my four wheeler insurance and the agent was extremely patient and understanding. She made me feel comfortable on the call and her English was very fluent. My car insurance plan is also great as it offers protection from legal liability due to accidental damages.

  • Ieshan Sharma

    This was my first experience with ICICI Lombard, and I must say that they have managed to impress me. The proficient customer care agent helped me completely understand my car policy. The plan offers fluidity with regards to accident coverage for co-passengers.

  • Jitendra Kumar Sharma

    Other companies should learn about customer service from ICICI Lombard. Their customer-focused approach is extremely helpful and the information provided is direct and non-misleading. I have decided on their online car insurance plan as they provide roadside assistance, accommodation, and repair fees in case your car b..... reaks down.  Read more

  • Lazar

    I am more than happy after selecting ICICI Lombard as my car insurance provider. The car insurance policy was very easy to obtain and one of its main benefits includes roadside assistance.

  • Sandip Dongare

    I interacted with one of your agents about ICICI Lombard's four wheeler insurance. She was ready with the information and sorted out all queries and issues till I got my final soft copy. She was very helpful and polite throughout the process and managed everything with great patience. Thank you for the plan!

  • Shridev V. S.

    I was surprised to know that ICICI Lombard car insurance provides protection against third party liability in case of an unfortunate event at such an affordable price. Upon learning this from your helpful agent, I immediately decided to choose this plan.

  • Mohit Sambranikar

    The customer care representative with whom I spoke was very knowledgeable about the product features and provided satisfactory responses. I was really impressed by her persuasion skills. The personal accident cover of over Rs. 15 lakhs is what prompted me to purchase this car insurance.

  • Yatish Sharma

    ICICI Lombard never disappoints me when it comes to proficient customer service. I wanted proper roadside assistance coverage and this is exactly what the plan provides. I am very happy with the policy as well as overall experience.

  • Chimma Ravindhra

    The customer service executive was very responsive and friendly. I was looking for vehicle insurance for my wife and researched many offers online. However, I think ICICI Lombard has the best offer as they take into account everything like daily commute allowance for the time your car is in the garage.

  • Ajit Gupta

    Very patient and helpful executive. Thanks to him, all my doubts regarding the specifics of the plan are solved. I was seeking a plan that’ll provide cashless services at network garages all over the country. Thanks to ICICI, I got exactly what I wanted!

  • Shekhar M. Gulhane

    The assistance provided through the whole signing up procedure for my car insurance was very professional. The best part of their policy is the no claim benefits provided. I am a safe driver and hence this bonus is something that I wanted from the beginning.

  • Vinay Kumar

    I am really happy with the interaction. The telephone executive was professional and understood my concerns thoroughly. He answered all of my questions with great patience and provided follow-up till closure. Great support indeed! What convinced me to buy the plan was the extensive protection against damage and theft p..... rovided by it.  Read more

  • Rahul Chavan

    Today, I renewed my existing car policy. The experience was awesome and I was able to renew it online without any hassles. It can be concurred that the online renewal process has made things extremely easy. I will renew my policy next year, too!

  • Sudeep Singh

    I was looking for the best customer plan, and your agent helped me in making the right selection. I would like to thank him and the whole ICICI Lombard team wholeheartedly. My policy provides me with exhaustive roadside assistance, which is exactly what I was seeking.

  • Manish Sinha

    The ICICI Lombard agent were very friendly and handled all my requests promptly. The most attractive aspect of their car insurance plan is the zero depreciation cover that offers coverage on replaced parts with no deduction for depreciation. This is the main reason why I purchased this plan.

  • Upendra Kumar Bisht

    The helpful attitude of the customer service professionals benefitted me greatly. They didn’t leave out even an ounce of detail and all the points were covered exhaustively. The best thing about the ICICI Lombard car insurance policy is the protection offered against a variety of natural and man-made calamities. No oth..... er plan offers comprehensive coverage like this one.  Read more

  • S.P. Kamat

    I had a nice interaction with your customer service representative. She answered all my questions correctly and supported me very well throughout the process. I am grateful for her service.

  • Arun Patankar

    My previous car insurance offered me a personal accident cover of just Rs. 5 lakhs. But that’s not the case with ICICI Lombard as they provide the same benefits but with an impressive coverage of up to Rs. 15 lakhs. The decision to switch to this company was literally a no-brainer.

  • S.K. Mohith Parvez

    I was hunting for a car insurance policy with attractive no claim benefits. I already had an existing insurance plan and wanted to switch to ICICI Lombard. I could retain the benefits from my old plan, and this is why the services provided by ICICI are unparalleled.

  • Diptarko Chatterjee

    I was exclusively looking for a plan with cashless services across a wide network of garages in India. I can't thank ICICI Lombard enough for covering me with the perfect plan.

  • Pravin Bhimrao Pawar

    Purchasing car insurance from ICICI Lombard was incredibly easy. The individuals I spoke with on the customer care team were kind and cooperative. They had a wealth of information about the product and helped me make the right insurance choice.

  • Serena Paul

    Your customer care representative was super helpful and gave me all the proper information about the policy. I was persuaded to make the purchase in part due to her excellent communication and soft skills. Of course, I also needed the third part liability and personal accident cover that comes with the plan. Good job.

  • Sanyog Sonawane

    The great thing about my interaction with your advisor was that she was completely dedicated to it. Not only did she make me feel comfortable talking about the various policy features but she also encouraged me to resolve my queries without hesitation. Please consider messaging customers before calling them, as they mi..... ght miss your call, which is important for verification. Read more

  • Suhas K.B.

    Your agent was good and knew all the details of the policy. She guided me effortlessly in my pursuit of a suitable car insurance plan. Because of her crystal-clear explanation, I was able to gather the usefulness of benefits like protection against natural and man-made calamities.

  • Arun Kaistha

    My compliments to the customer service representative whose concise inputs during the tele-interaction helped me make up my mind to buy the policy. Great job inspiring consumer confidence. I'll recommend the company to all my friends and family for their incredible support.

  • Anant Kenkare

    I have three words for the customer service at ICICI Lombard - supportive, prompt, and responsive. The agent was great at solving all my queries and following up once the purchase was made to ensure that I wasn't facing any problems. Good job!

  • K. Shiva Shankar

    The information provided by the insurance advisor was more than sufficient for me to make a decision about the policy I wanted. The whole experience was excellent, and I learned everything I needed to, such as the plan’s voluntary deductible option and third party liability coverage.

  • Praveen A.C.

    I had a good conversation with your customer care executive. She behaved like a professional throughout the interaction and made sure I was comfortable with the policy I chose. It was a wonderful experience, and I will definitely recommend ICICI Lombard to friends and family.

  • Birender Kumar

    The interaction with your customer care representative was awesome. The definition of each sentence in the policy document was explained by him in great detail. I am very satisfied with my first experience with ICICI Lombard.

  • Arunachalam Ramanathan

    Wonderful experience. She explained all the policy details in full and helped me understand the process of vehicular inspection. I am very happy with the service rendered and would like to rate her performance 10 out of 10.

  • Dr. Pradeep Bhargava

    I wanted a policy that kept me safe from third party liability while providing a cover for co-passengers. Any other benefits would be a bonus. The agent at ICICI Lombard understood my requirements and pointed me to the right plan. I am satisfied.

  • Vipul Patel

    My experience looking for and buying a car insurance policy from ICICI Lombard was very good. After being provided with all the necessary information, I was able to decide which plan was best suited for my needs. Thank you.

  • Surjya Neogy

    The customer care executive was able to support me as per my requirements. She took care of all the formalities and made the whole process so speedy and hassle-free. I am happy with my policy, which gives me comprehensive coverage and roadside assistance.

  • Amit Singh

    Recently, I had a chance to interact with one of your executives regarding my 4 wheeler insurance policy and it went so smoothly. The person in charge not only helped me clear all my doubts, but also explained their hassle-free car insurance claim process and all its benefits. It was wonderful speaking with her. Thank ..... you. Read more

  • Vikrant

    The whole team at ICICI Lombard is very professional and helpful. They are always keen to help their customers and explain everything in detail. I had called them a few days ago to renew my vehicle insurance policy and my work was completed in just a few minutes. Amazing.

  • Prashant Ghogare

    After having a bad experience for the past two years with my previous company, I switched to ICICI Lombard and I am so glad that I did. They have been very supportive and helpful. Overall, a great team to work with.

  • Challa Venkata Suresh

    I wanted to renew my car insurance policy recently, but before doing so I wanted to understand it more. Your executive helped me a lot in doing that. She assisted me in learning about the inclusions and the exclusions of the policy and gave me a clear picture without hiding any details. I am very impressed.

  • Sanjay Gautam

    Your representative explained all about third-party legal liability to me in a very simple manner. I also wanted to learn a few things about your two wheeler insurance policy, which he helped me understand without any hesitation. Great job.

  • Navneet Pandey

    Your executive was very nice. She had in-depth knowledge about the subject and was able to guide me through the buying process competently. I must say, she is a star employee of your company. Thank you.

  • Nanda H.

    Besides renewing my car insurance policy, I had called ICICI Lombard to learn how to claim compensation under the third-party motor insurance and I am glad I called the experts instead of asking others. Your agent gave me a very thorough explanation and was very patient throughout the process. Super happy.

  • Mohd Kashif Khan

    Your executive was very helpful, knowledgeable, and above all extremely patient. She knew her subject well and was able to answer all my queries wisely. She is a great addition to your team. All the best to her.

  • Vinod Negi

    Your agent had an in-depth knowledge about the product and even helped me understand a few technical terms in a better way. She was very clear and never had a problem explaining the details in a step-by-step manner.

  • Tanish Sood

    The agent on the line was really helpful and patient during the whole process. She explained each and every point in detail and cross-checked multiple times to avoid any confusions at all. Loved the experience. Thank you.

  • Rosemarie Dsa

    I had a very nice experience. I spoke to your agent who guided me through the process with patience and clarity. She even advised me correctly on choosing the right scheme. Great job.

  • Sakharam Shinde

    I came across an ad by ICICI Lombard and decided to check their website out, which is very comprehensive. But before buying car insurance from them, I wanted to speak to an executive and learn more. I am happy I did that because the agent gave me more details and helped me learn more about the company.

  • Bince Mathew

    I was renewing my car insurance online, but because of some technical problems I couldn't complete the transaction. Therefore, I called your customer service staff who put in touch with a wonderful executive. She was very friendly and easily helped me complete the process.

  • Alok Bhide

    Getting a car insurance policy from ICICI Lombard was a positive experience. Overall, I feel that this plan is extremely helpful as it covers man-made as well as natural calamities. Thanks for all the support and guidance.

  • Wavell Charles Farrell

    The personnel who assisted me with my policy renewal was very helpful and guided me patiently through all the formalities. I would recommend this policy due to the roadside assistance offered if your car breaks down. Thank you, ICICI Lombard!

  • Farokh Pestonji

    The customer support offered by the agent was flawless and up to the mark. His explanation was exhaustive and cleared all my doubts. I was pleasantly surprised to know that the car insurance offers zero depreciation cover on replaced vehicle parts.

  • Rinso Joseph

    The interaction with your agent was very friendly and productive at the same time. I decided on purchasing this car policy because of the easy online renewal process. Thanks, ICICI Lombard!

  • Anantharao K.

    I would like to take this opportunity to thank ICICI Lombard for offering me the best car insurance plan possible. I wanted something that helps me transfer my no claim bonus from an existing policy, and now I have exactly that. Good work!

  • Sadashiv Rotkar

    The ICICI Lombard agent was extremely professional and had sound knowledge of the vehicle insurance policy. She was very courteous, committed, and patient and remembered to follow up on time. My plan offers protection against both natural and man-made calamities.

  • Manu Inder Singh

    Keep it up ICICI Lombard! Your executives are the best when it comes to customer service. The best thing about your car insurance plan is the wide network of garages maintained all over the country where one can avail cashless services.

  • Vishwanath Nadagouda

    My son was looking for car insurance and seeking my assistance. He is a safe driver with a clean record and was looking for a plan that will offer him a substantial no claim bonus. I called ICICI Lombard and was happy with the information provided by the executive. The policy was perfect and we immediately went for it......   Read more

  • Akash Seth

    The executive was very polite and explained the details of the policy very clearly. The step-by-step guidance helped me purchase the plan quickly and easily. The highlight of this plan is the all-inclusive roadside assistance provided in case of a car breakdown.

  • Kamal Kirar

    I am very happy and satisfied with the service provided by your customer care executive over the telephone. He persuaded me to opt for a car insurance policy that offers zero depreciation cover with regards to replaced vehicle parts.

  • Amit Jaiswal

    The policy details were explained thoroughly by the agent. This plan grants you daily allowance when your car is in the garage for repairs. Exactly what I was looking for!

  • Vinod Marotirao Chavan

    My conversation with the ICICI Lombard agent was very informative. He was very cooperative, sincere, and courteous. All my questions were answered properly. As for the policy itself, it adequately protects the car against a host of natural or man-made calamities and also provides co-passenger cover.

  • Chandra Shekhar Sharma

    The explanation was very clear. Although I had to pay more, I agreed on the basis of the presentation by the customer service representative on the benefits available. She was able to convince me to go for comprehensive insurance for my car.

  • Parag Dutta

    My initial experience with your customer service was not satisfactory. However, the agent with whom I interacted this time provided me with an excellent experience. He knew the intricacies of my 4 wheeler policy very well and possessed excellent communication skills. Great job!

  • Nagaraja J.

    I would rate the services provided by ICICI Lombard 5/5. This was my best customer care experience I've had in recent times. I selected the car insurance plan as it offers me a personal accident cover of Rs. 15 Lakhs. Those who want higher coverage should definitely select ICICI Lombard's car insurance.

  • Amit Kumar Singh

    I was looking to renew my car insurance policy and made an inquiry on the website for the same. Later received a call from your agent, who was more than happy to help by explaining all the details like a true professional. Thanks a lot. Hope to get all the features as promised during the call.

  • N. Sanjeeva Reddy

    Had an excellent conversation with your agent about the car insurance renewal process. He then went on to take matters into his own hands and renew my policy without a fuss. Overall, a wonderful experience.

  • Abilash Jose

    It was a nice experience with your representative. She explained the policy details in a proper and easy-to-understand manner, which went a long way in helping me make up my mind. I appreciate her endless support and patience.

  • Nagaraj Bellary

    While in the market for a good car insurance plan, I happened to get in touch with one of your representatives. She was extremely cordial, supportive, level-headed, and enthusiastic in her approach, which made me trust her judgement and agree with her recommendations. I would like to give her service 5 stars.

  • Jignesh Patil

    My experience with your company's support staff was really good. The conversation I had with the agent was quite productive, thanks to her proficiency and patience. She answered all my queries right away and supported me through the whole process.

  • Dewang Sheth

    Your executive was great while interacting with me on the phone. He answered all my queries confidently and made sure I understood all the features of the policy. I am happy with my experience.

  • C.V. Haribabu

    Got some good suggestions from your agent. He answered all my questions and clarified the details of the car insurance policy before persuading me to make the purchase. Very well done.

  • Samir Jagnade

    Excellent customer service. I am really impressed by the quality of the entire experience and am looking forward to being a part of the ICICI Lombard family. Wishing the agent a bright future ahead.

  • Vineet Vohra

    The agent attended to my call professionally and was really nice in the way she spoke. I enjoyed working with her because of her patience, politeness, and wealth of knowledge. She helped me buy the policy according to my needs.

  • Philip George

    What a wonderful interaction I had with your agent. She gave me all the necessary information about the car insurance policy in a way that was easy to understand. She even recommended several options so that I could choose the right plan for my needs. Exactly how customer service should be.

  • Rajesh Kumar Gupta

    Very nice communication from the team at ICICI Lombard. The agent gave me really good advice about the product and helped me narrow down my choices. I finally have a car insurance policy that serves my needs.

  • Harsha

    The insurance advisor with whom I connected for the purchase of a car policy was excellent. He was very supportive through the entire transaction. He patiently responded to my queries and guided me till I made the payment and received the insurance copy.

  • Thanigai Velu

    Very happy with the service provided by your representative. She was great at her job and it didn’t take her too long to convince me to buy the car insurance policy. I appreciate her help. Keep it up.

  • Sunil Joshi

    Good interaction with your customer service associate. He provided all the information I needed about the policy. So far, I have no doubts. But the actual service will become known if a claim is triggered. I hope to have a positive experience in the future, too.

  • Raunit Rathor

    The customer care executive was awesome. He knew his job profile very well and explained each and every point about the policy in detail. He was looking out for me throughout the transaction and even after it, and gave me the best deal he could. I am more than satisfied with the service.

  • Pravin Bangera

    The executive was very helpful and explained everything clearly. He had very good knowledge on every product and shared all the information I needed. It was great to interact with him.

  • Ram Prasath

    Renewed my existing car insurance policy with ICICI Lombard after the representative convinced me to switch from my existing provider by detailing all the features and benefits. He even helped me choose add-ons with a comprehensive plan. I am satisfied with his assistance and appreciate the efforts.

  • Munikrishna

    Your agent was excellent. She had a lot of patience and it could not have been clearer because she answered every single question I threw at her calmly and comprehensively. I am very impressed by her skills and it is a major reason why I decided to buy my car insurance from your organisation. Great job!

  • Tanaji Khairnar

    Your customer service associate was nice. She answered every question elaborately and helped me understand as well as purchase the car insurance policy. She even told me about the online buying procedure at length. It was an awesome experience. Thank you.

  • Rahul Musale

    Your executive was good at both product and process knowledge. She is an asset to the organisation and I would like to wish her the best of luck. Her training team also deserves appreciation for without their efforts, we wouldn’t have such an impressive candidate. Thanks a lot. I can share my opinions about the policy ..... directly with the agent. Read more

  • Manikyarao Murukutla

    The salesperson did a good job of getting my work done and explaining all the details. Though there were some technical issues with the renewal portal, she helped me get things done by generating the quote again.

  • Aiyazul Haqie

    The sales staff at ICICI Lombard is highly supportive, knowledgeable, and professional. They solved my problems without even breaking a sweat and reassured me that they would take care of the matter at hand. They even followed up in a timely manner and notified me about the progress. Thanks for the help!

  • Piyush Sharma

    The representative has explained everything about the policy and purchase procedure. He even replied to my many questions without hesitation, and then went into length about features like roadside assistance and third party liability. I thank him for his patience and support.

  • Mohammed Ghouse

    It was a very good experience talking to your agent. She explained the product features in detail and patiently responded to all the clarifications sought. She ultimately clinched the deal by persistently following up. I wish her good luck in her endeavours.

  • Santosh Kumar

    Great behaviour. Your advisor guided me properly while buying my car insurance policy online. I am very satisfied with her role. She deserves a full 10 out of 10 in my opinion.

  • Kamran Khan

    Your executive was really helpful and I am very pleased with the way she guided me to the best car insurance policy. I really appreciate her communication skills and patience. Thanks ICICI Lombard for being such a great support!

  • Sudhanshu Arora

    The salesperson did a wonderful job of explaining the different types of available plans. I wanted to keep my premium low, but I ended up buying the most comprehensive policy. I am extremely happy with her support.

  • Roopesh Goel

    Had a brilliant experience with the salesperson at ICICI Lombard. As a sales manager myself, I would just like to take this opportunity to commend her communication and persuasion skills. It was great interacting with her.

  • Kenneth Charles Scanlon

    I was very happy with the service and information provided by your agent while purchasing car insurance. She gave me a detailed explanation of the inbuilt personal accident cover and third party legal liability. She is an asset to the organisation. I wish her a bright future.

  • Mohit Gupta

    The agent gave me a good explanation about the policy. However, as much as I appreciate her approach, I felt like she went into too much detail, which felt like a waste of time. Striking the right balance in the amount of information you give out is an important quality, but her kind and courteous demeanour made up for.....  it. Read more

  • Tijo Thomas Cherian

    Your employee explained all the details to me, including the price breakup, which was better than other insurance companies. His knowledge and professionalism made it clear why ICICI Lombard is among the top providers in the market. Keep up the good work, and wish you all the best.

  • Basavaraj Kage

    My interaction with your representative was good. And while she was extremely good at conversing, I would just like to point out that the staff appears to be in a hurry to give out information without realising that the other person may or may not be following them. Other than that, it was a wonderful experience.

  • Vikash Kumar Singh

    Thank you for guiding me through the policy purchasing process. I wasn’t quite sure how to go about it, but your salesperson really stepped up his game and stayed by me at every step. Excellent employee. Please keep it up!

  • Pankaj Kumar

    Thank you so much for helping me complete the transaction. I could not have bought the perfect car insurance policy without support and guidance from your agent. And I definitely would not have understood features like roadside assistance and cashless garages so well if it weren’t for him. Well done!

  • Manoj Dsouza

    Spoke to your executive and found her excellent at explaining the policy. I am sorry for giving her a low rating because of a confusion I had with ICICI Lombard. But I realised that it wasn’t her fault. I’d like to thank her for clearing that up and supporting me as much as she did. Good luck!

  • T. Ravindra Babu

    Your customer care associate was quite helpful. I would like to record my sincere appreciation of his communication skills, power of persuasion, and professionalism. It is always a pleasure to interact with such competent employees. Makes everything easier.

  • Yogesh Tripathi

    The agent from ICICI Lombard was very good with her product knowledge. She displayed lots of patience while communicating with me and handling my transaction. Overall, a highly effective customer service.

  • Sumeet Kumar

    I was searching for a better car insurance policy because my agency tricked me. I went through many websites and interacted with many people over call, but I must say, my interaction with the professionals from ICICI Lombard was seamless. They guided me well and solved my queries. I am happy that I made the decision to.....  switch my insurer. Read more

  • Rohan Kamra

    The representative helped me understand the current policy. This was the first time I was renewing my car insurance, so I didn't have much idea about the process. That's why my conversation with him was so helpful. I am very happy with the service.

  • Santosh Tukaram Sawant

    Precise information was provided by the customer care associate. He walked me through the process of buying the insurance policy along with its inclusions and exclusions, which helped me make the right decision. He even recommended a plan that would be suitable to my needs. I am grateful for his support.

  • Piyush Kandpal

    The executive did an excellent job of convincing me to renew my car insurance policy with ICICI Lombard. Not only did he help me with the whole process but he also reacquainted me with important features like roadside assistance and cashless garages. Kudos.

  • Vishwanathan A Menon

    I liked the straightforward nature of your representative. She took me through the details of the policy point-by-point and answered any questions I had along the way. She even guided me when it was time to make the payment on the website.

  • Hemantkumar Kher

    The whole process of purchasing the product online was made quite easy by your customer care executive. He patiently explained the steps of the process till the issuance of the policy. He was competent, knowledgeable, and courteous.

  • Prashant J. Soni

    I was struggling with my original insurer who couldn't ensure the renewal of my policy. So, I approached ICICI Lombard, and the agent completed the whole process within minutes! I loved her friendly approach and dedication to the customer. Please convey my heartfelt thanks for doing her job with sincerity that earned L..... ombard a loyal customer and eased the interaction. Read more

  • Nimesh Saxena

    Your representative is very interactive with her customers. She supported me from the beginning to the end of the process and helped me a lot while purchasing the policy. Overall, my experience at ICICI Lombard was excellent. Well done!

  • Alim Ansari

    It was an excellent conversation with the executive. He was very informative and professional throughout. He explained the features and benefits of the policy at length, such as personal accident cover and third party liability. Thanks, I appreciate it.

  • Venkata Krishna

    Your advisor helped me buy a car insurance policy that suited my requirements. She had a lot of patience while I was talking and was a good listener. I am very happy to be a part of the ICICI Lombard team. Keep it up, guys.

  • Abhimanyu Kadiyala

    Appreciate the patience displayed by your representative. She guided me through the car insurance policy purchasing process and shared her wealth of knowledge on the subject with me. Looking for the same support in the future whenever necessary.

  • Prashant Kumar

    Your agent guided me every step of the way to get the car insurance policy. The interaction went as well as I could have hoped. She was well-versed with the details of the plan and gave me all the information I needed to decide. Thank you!

  • Balaji Lakshmanan

    Very good experience. I am really happy with the service. I can confidently say that she was one of the best agents I have had the pleasure to interact with from the ICICI Lombard team. I am truly impressed and would like to record my appreciation of her efforts. Great job!

  • Jagmohan

    Your customer care executive was very hardworking and persistent in his approach. He was able to convince me to buy the policy by explaining each feature at length and helping me understand the meaning of important details. I wish him the best of luck.

  • Vikas Kumar

    The salesperson was good. He explained everything properly and gave me solid reasons to choose the plan I was hoping to get. Thanks to him, I now have the best car insurance policy in India that will protect me against third party liability.

  • Mukunda Kumar

    Your insurance advisor was very helpful and informative. He provided me with every important detail concerning the car policy and even guided me through the payment process from start to finish. Good job!

  • Anjuraj Rajan

    The service provided by ICICI Lombard's customer care team was good. The agent was patient and quick in understanding the customer. I am really happy with her professionalism. Thank you so much!

  • Premnath

    It was nice talking to your insurance advisor. She explained each and every detail of the car policy at length, and even then, the whole process was over sooner than I could have imagined. ICICI Lombard has made it so much easier to get insured. Thanks!

  • Mangesh Thakare

    Very good service. The agent was patient and had the right spirit when it came to helping her customers. I was more than happy to purchase the car insurance policy on the spot. Looking forward to more experiences like this.

  • Murlimohan Rao

    Thanks for all the support. Your agent helped me renew my car insurance online and explained the benefits of the product, such as third party legal liability and personal accident cover. It was really nice talking to her.

  • Digambar Dhasal

    The salesperson put all of his efforts into convincing me to buy this car insurance policy. And I'm glad he did, because I am fully satisfied with it. I can't wait to see how your company provides service to me throughout the year. Thanks and regards.

  • Esakkimuthu

    My discussion with the executive at ICICI Lombard was pretty smooth. He was polite, informative, and told me everything I needed to know about the policy. Thank you for a pleasant experience.

  • Kuldeep

    The overall support I received from your agent was superb. The only thing I would like to point out is that your company's zero depreciation policy cover is costlier as compared to other insurance providers. However, other features and benefits combined with the excellent service still make ICICI Lombard the better bet..... . Read more

  • Vinod Kumar

    I had a good conversation with the customer service representative at ICICI Lombard. He had excellent communication skills and was able to provide me with the car insurance policy that was perfect for my needs almost instantly. I never thought buying insurance would be so easy.

  • Lokesh Sehgal

    The agent I dealt with was clear in her communication. She told me every detail of the car insurance policy's terms and conditions and even guided me through important features and benefits like personal accident cover and third party liability.I appreciate all her help.

  • Ratankumar Upadhye

    The customer support was good. Your executive had immense knowledge of the insurance terms. She explained everything from zero depreciation to engine protection very well. She was continuously guiding me until the payment was done. I am happy with my experience at ICICI Lombard and hope to see the same support if a cla..... im is made. Read more

  • Bharat

    I am extremely happy with the support I received from your agent. She was very helpful and showed a great amount of patience while renewing my car and Personal Protect Policy. I am really thankful to her. Good to have such a cooperative employee in the organisation.

  • Prashant Budathoki

    The salesperson is a fantastic and polite employee. She gave me complete information about the policy and claims process. She even took me through every important detail that helped me make an informed decision. Keep it up and thanks for the cooperation.

  • Mohit

    The agent was rather helpful in the process of finalising a car insurance policy. She had a proactive approach that I really admired. She never kept me waiting and always followed up on time. All of this contributed greatly to my decision of choosing ICICI Lombard as my insurance agency.

  • Sameer Gupta

    The ICICI Lombard advisor I spoke with was very sincere and professional. She resolved all my queries quickly and patiently listened to all my doubts and issues. Thanks to her I have the policy I want.

  • Mehulkumar Kantibhai Patel

    I had to renew my car insurance policy, so I got in touch with ICICI Lombard's customer service team. The executive I spoke with was very knowledgeable and helped me complete the transaction in hardly any time at all. Thanks so much.

  • Gangaram Kommula

    I was looking for a good car insurance policy when I spoke with a representative from ICICI Lombard's customer care team. She explained the policy to me in great detail. She outlined all the benefits and features, including the personal accident cover add-on. I found it easy to pick a policy after speaking with her.

  • Sivasubramania

    Thanks so much to the entire ICICI Lombard customer care team for helping me out with my car insurance queries. The agent I spoke with patiently cleared all my doubts and told me about the great network of garages where I could get cashless claims. Thanks again.

  • Lovin Vergheese

    I am completely impressed by the kind of professionalism displayed by ICICI Lombard's customer care team. The individual I spoke with took a lot of time to properly outline the policy's benefits and features. He was a great communicator and even mentioned all the inclusions and exclusions of the car insurance policy.

  • Sanjiv Kumar

    My entire experience interacting with ICICI Lombard's customer care team was absolutely amazing. The individual I spoke to was very knowledgeable about car insurance, and even explained all the features and benefits like roadside assistance. He patiently answered all my queries as well. Thank you so much.

  • Jintu Jose

    I am so thrilled that I had the good fortune to speak with one of ICICI Lombard's customer service representatives. The agent I worked with was very professional and cleared all my doubts about the car insurance policy. She even guided me through the purchase process. Thanks!

  • Shahid Ahmed

    The kind of support I received over the phone from ICICI Lombard is unlike anything I ever expected. The customer care employee was courteous, polite, and patiently answered all my doubts regarding the car insurance policy, including the personal accident cover. Thanks!

  • Vijay Harjai

    ICICI Lombard's customer care team works like a well-oiled machine. The representative I spoke with was incredibly helpful and was available whenever required. He walked me through the entire process of purchasing car insurance online. Really a marvellous experience.

  • Shailesh Telang

    I found the ICICI Lombard customer care executive to be very determined and hard-working. She was able to solve my issues easily and was always quick to respond to queries. Such a pleasant experience with the team.

  • Prabhakar Kulkarni

    While purchasing a car insurance policy from ICICI Lombard, I was lucky enough to speak with a customer care executive. I found her to be dedicated to her job. She was able to understand my needs and provide me with the correct solution for my problems. Truly amazing.

  • Girija Venkat

    I have recently purchased a car insurance policy from ICICI Lombard and I am very impressed. All the people I spoke with on the customer care team were helpful, patient, and provided me with the guidance I required. I look forward to receiving the hard copy of my document as well as the tracking device.

  • Raghu M.

    I have to say, ICICI Lombard's customer care executives are very adept in explaining the policy details well. The representative I spoke with regarding a car insurance policy followed up with me the very next day to ensure that the self-inspection was done. He also had great communication skills. What a wonderful exper..... ience. Read more

  • Angad Gope

    I would really like to extend my gratitude to the customer care associate for her valuable support. She put in her best efforts and went the extra mile in order to help the customer. A special thanks to her once again. Keep up the good work, and all the best for your future endeavours.

  • Suhas Devaraju

    What a fantastic salesperson. I have to admit, it was because of his communication skills and job proficiency that I decided to buy my car insurance policy from ICICI Lombard. He helped me choose the right product and even walked me through features like doorstep surveyor facility and towing assistance.

  • Srikumar

    The representative offered a concise overview of the product and clearly described the policy benefits. I am thoroughly impressed by her skills and look forward to the same quality of customer service from ICICI Lombard in the future.

  • Ashwini Kumar

    Thank you for all your help and support during my policy renewal. I had some queries, which the representative I was interacting with resolved in no time. I'd like to give her 5 stars for her service.

  • Narasimhulu Naidu K.

    The agent was a very kind person with lots of patience while dealing with me. He is definitely an asset to ICICI Lombard. I wish him good luck in the organisation and hope to interact with him for any future needs.

  • S.C. Mahadik

    My interaction with your customer service associate was pleasant and my queries were attended to proficiently. I never thought I would have a good experience buying insurance, but I did. Thank you very much!

  • Anosh Thomas

    Your agent explained the product features very clearly. And once he understood my needs, he guided me through the various plan options that I could choose from. I was impressed by his professionalism and efficiency.

  • Gowtham Bobba

    The representative I interacted with was very patient while clarifying my doubts and explaining all the policy features. I'd like to appreciate her dedication, expertise, and positivity that gave me the confidence to buy the car insurance policy.

  • Vikram Ingole

    Excellent service. All the appropriate information was given in a timely fashion. It can be difficult to understand all the complexities of buying insurance, but the representative at ICICI Lombard simplified it enough so that I could understand everything. Well done.

  • Rajashekar Yadav

    It was great interacting with the customer care executive. He explained all the insurance-related details clearly and made sure all my doubts were resolved. The entire experience was very smooth and easy.

  • Sudhir Parshe

    I was looking for a car insurance policy that provided me with personal accident cover and roadside assistance at an affordable premium. The salesperson at ICICI Lombard helped me achieve just that. Thank you for guiding me well and fulfilling my expectations.

  • Nitin Bidwai

    I received excellent support from the executive at ICICI Lombard when I wanted to buy a car insurance policy. The purchasing process was a quick one because he gave me all the clarity I needed in a short time and with complete competence. I appreciate it.

  • Jitendra Parmar

    The agent at ICICI Lombard was excellent at explaining the features and benefits of the policy. She gave me complete clarity about the product and recommended one that would fit my needs best. The whole interaction was satisfying. Thanks a lot.

  • Maheshwar Singh Munda

    Your customer service associate was so cordial, it was nice talking to him. He knew a lot about the car insurance policies of ICICI Lombard and made sure I understood my plan well before buying it. Got my work done smoothly. Kudos!

  • Sunil Ahluwalia

    Thanks to the excellent service support from ICICI Lombard, I completed my car insurance policy renewal in record time. The agent guided me well and answered all my queries to my satisfaction. Great job!

  • Amitabh Kumar

    Your representative really advised me in detail and explained every policy inclusion and exclusion until I got the picture. She has a good grasp over the subject and speaks like an expert. The whole process was smooth, clear, detailed, and fruitful for both parties. Keep it up!

  • Aju John

    Had an amazing experience with your customer care representative. He elaborated on the policy details and took the time to answer every question I had with patience and clarity. I would like to recommend both him and ICICI Lombard to my friends and family.

  • Anand S.

    Had a good interaction with your advisor. Even after a lot of technical problems, she completed the processing of my new car insurance policy as quickly and politely as possible. I was really struggling with this, but it turned out to be a good experience with ICICI Lombard. Thank you.

  • Gopi K.T.

    Your insurance advisor shared accurate information about the policy, which made me feel confident in her abilities. She understood the customer's needs well and dealt with me in a polite yet professional manner. Grateful for the service.

  • Venkata Murali Krishna K.

    After my interaction with your agent, all I can say is that she did her job perfectly. Her approach and skills convinced me to shift my car insurance policy to ICICI Lombard. Every team needs more people like her.

  • Kumar Pranay

    I was blown away by the excellent communication and persuasion abilities of your insurance advisor. He was great at fulfilling the customer's requirements and ensuring they are happy with the transaction. I wish him all the best for his life and career ahead.

  • Harihara Pamidi

    The executive I interacted with was super cool and answered all my questions patiently. I was curious to learn everything I could about the car insurance policy. He sat with me and took me through every feature and benefit, including third party liability, roadside assistance and cashless garages. Thank you so much.

  • Parimala Priya

    The agent at ICICI Lombard explained the details of the policy clearly and patiently. I had a very good experience buying car insurance from her and understanding all the features and benefits, including doorstep surveyor facility and towing assistance.

  • Vikas Chawla

    I got in touch with the customer support executive at ICICI Lombard to renew my car insurance. She was very supportive and helped me with my transaction till the end. I am grateful for her assistance.

  • Richard Paul K.

    Your sales staff is very good and knowledgeable about products. I was able to understand the car insurance policy in depth and make an informed decision based on the explanation provided by one of your executives. She told me all about benefits like protection against loss or damage to the vehicle due to natural and ma..... n-made calamities. Great job! Read more

  • Venkatesh Joshi B.

    The service provided by your insurance advisor was outstanding. His knowledge and understanding of the product was truly commendable, which is why I was able to book my policy with complete confidence. I am fully satisfied with the experience.

  • Hemant R. Das

    One of the reasons I prefer to stick with ICICI Lombard as my car insurance provider is their quick claim settlement process. It has never taken me too long or been a hassle to file a legitimate claim. The staff is well-versed with such situations and do everything they can to offer complete support. Thanks a lot!

  • Rajesh Maisheri

    The help offered by one of your representatives was everything I needed to make the right decision. Buying car insurance is a significant step that can't be taken in a hurry, which is why I was impressed by his patience and intuitiveness to give the customer some time to think. Thank you.

  • Sanjay Achliya

    Very good experience. The agent gave me all the information clearly and didn't mind repeating certain points until I understood. I don't fully get technology, but she offered to take care of the whole process of buying the car insurance policy without any hassles. I am truly thankful.

  • Kumar Ambuj

    The interaction was good. The customer service associate gave me answers to all my queries. Her presence while making the decision to buy was helpful. I will definitely recommend ICICI Lombard to my friends and family for the way they treat customers.

  • Ajit Kshirsagar

    I received detailed information about ICICI Lombard's car insurance policy from your salesperson. He displayed wonderful communication skills and was able to persuade me to buy the plan with relative ease. Thanks and regards.

  • Mayank Wadhawan

    Interacting with your agent was a good experience. He was very polite and shared a tremendous amount of knowledge about the policy with me, which helped me buy car insurance that actually fit my requirements. He also gave me an insight into some deals that made the plan more affordable. Kudos!

  • Roy Verghese

    The representative at ICICI Lombard was polite and clear. He helped me buy the right car insurance policy and was pretty transparent about both inclusions and exclusions. I am happy with the service and would be glad to hold on to the company as my insurance provider.

  • Karthik

    It was nice talking to your insurance advisor. He guided me from the beginning to the end with complete information about the product, including features like roadside assistance and cashless garages. Appreciate his work ethic and detailed explanations.

  • Sarang Vijayrao Bannagare

    I was given complete information with full transparency during my interaction with your sales agent. He told me all about the policy inclusions and exclusions and made sure I understood the meaning of features like doorstep surveyor facility and voluntary deductible. Thank you, ICICI Lombard.

  • T.S. Suresh

    What an amazing experience it was to interact with your salesperson about the perfect car insurance policy. She shared so much of her vast knowledge with me. In the end, I felt capable of choosing a plan that suited my requirements in the best possible way. Wishing her a bright future.

  • Ashok Kumar Gupta

    Wonderful job explaining all the policy details to me. Buying insurance can be a tedious task, especially car insurance, but your executive made it easy-breezy. I will definitely recommend her service to my friends and family.

  • Diwakar Shelke

    When looking for insurance, all a customer really wants is to learn the details of the policy as best as possible so they can make an informed decision. My experience with the agent at ICICI Lombard gave me exactly that. She made every effort to help me understand the plan better before I made the purchase.

  • T. Sudhakar Reddy

    I would like to appreciate your insurance advisor for her knowledge about the product. It is only because of her clear explanation that I decided to go ahead with ICICI Lombard for the renewal of my policy. I have never come across an agent as knowledgeable about insurance as her. Thank you very much.

  • Akhilesh Dwivedi

    It was great talking to your customer service representative. He gave me all the clarification I needed about the policy and convinced me to buy one that suited my needs. Overall, I think he did his job very well.

  • Major Paramvir Singh Kochar

    Would like to acknowledge the efforts put in by one of your employees in his interaction with me regarding my car insurance policy. I am especially grateful for the personal touch and assistance he offered. It was of great help to me!

  • Rahul Lohia

    I applaud the professional and polite behaviour of one of your sales representatives. She described every feature of the product in great detail and made sure I wasn't lost at any point during the discussion. Thanks to her, I was able to purchase a policy that gives me doorstep surveyor facility, roadside assistance, a..... nd garage cash cover. Read more

  • Amiruddin Hassonjee

    Such excellent service from ICICI Lombard. Your agents are truly well-trained and know how to make customers happy. I have no complaints about my experience. Thank you for all the help and support. Great job!

  • P. Yashwanth

    The executive who spoke to me was very friendly and helpful. I can't thank him enough for the excellent service. I will definitely recommend him, the policy, and ICICI Lombard to my friends and family.

  • B.N.K. Prasad

    I wanted to renew my car insurance policy, so I got in touch with one of your executives. The interaction was as good as I could've hoped. I would just like to extend my appreciation of her skills. Not only did she get the task done quickly but she also reacquainted me with features like third party liability.

  • Naved Zia

    It was a fabulous experience. Rarely does a support executive go above and beyond for a particular issue, the way the one at ICICI Lombard did. She took ownership of the issue and bought my confidence. I didn't hesitate to provide my credit card number over the phone, which has never happened before. Indeed an asset to.....  the company. Read more

  • Anwar Hussain

    It was an absolute pleasure speaking with your customer care team. The agent who handled my car insurance request was very knowledgeable and explained everything to me incredibly well. I'm really glad I bought this policy. Thank you so much.

  • Samuel Rajkumar Gosala

    I am thoroughly impressed by the kind of guidance and support I received from ICICI Lombard's customer service executive. She was able to guide me through the entire purchase process and even explained all the benefits, such as cashless service to me. What a fabulous experience.

  • Arun Kumar M.

    Purchasing car insurance from ICICI Lombard was a real breeze. The service representative provided me with all the details I needed, and even explained the additional benefit of Zero Depreciation Cover. Thanks for all the help.

  • Manish Kalwani

    I had a truly great experience interacting with ICICI Lombard's customer service representative. He made purchasing car insurance a very easy and delightful process. He guided me through every step of the transaction. Superb!

  • Deepak Kumar

    The kind of help and guidance I received from ICICI Lombard's customer care employee was nothing short of amazing. She had in-depth knowledge about the car insurance product and spent a lot of time explaining the policy to me. I am truly grateful for the help I received.

  • Lakshminarasimhan

    I have to say, the professional I spoke with while purchasing car insurance from ICICI Lombard is a real asset to the company. She provided step-by-step guidance all through the process, and even spent some time explaining the benefits such as personal accident cover to me. Really amazing!

  • Jerry Christopher

    I received excellent support from the customer care employee at ICICI Lombard who guided me through the car insurance purchasing process. I've never experienced such a customer-friendly approach from any other company before.

  • Anil Dev Sharma

    The process to renew my car insurance policy online with ICICI Lombard was quick, simple and easy. In no time at all a customer service representative guided me through the entire process and ensured I got the policy in time. Thanks.

  • Jijeesh L.

    While getting my car insurance documents in order, I reached out to the ICICI Lombard team, and they were very prompt in their response. Speaking to them eased all my worries and helped me understand my policy better. Thanks.

  • Shakti Chauhan

    Buying car insurance online from ICICI Lombard was incredibly easy and hassle-free. The customer service executive I spoke with was very well-spoken and understood all my requirements. This allowed him to provide me with the best car insurance for my needs.

  • Tanveer Ahmed

    I am incredibly satisfied with the kind of service I received from ICICI Lombard while purchasing a car insurance policy. Their employees are knowledgeable and polite and provided me with all the details I required before helping me through the process of buying the policy.

  • Deep D'Souza

    I would like to express my sincere gratitude to the representative who assisted me with the purchase of my car insurance policy. Not only was he patient and quick to respond, but he took the time required to answer all of my doubts. Thanks to him, I can drive on the roads absolutely carefree!

  • B.N. Raju

    I assumed that buying car insurance online would be a lengthy process, but I'm glad that ICICI Lombard proved me wrong. Their customer care representative assisted me quite quickly and helped me complete the transaction without any issues at all. He also patiently listened to my queries and cleared my doubts with ease......  Super job. Read more

  • Krishna Kumar

    I am incredibly impressed by the kind of help I received from ICICI Lombard's customer care employee. He behaved in a professional manner and was quick to resolve the issue I had with my car insurance policy. He did an excellent job. Thank you.

  • Dattatray Jadhav

    The ICICI Lombard employee I spoke with was incredibly polite. She explained all the important benefits of the car insurance policy, including road side assistance. She also guided me through the purchase process. It was a thoroughly enjoyable interaction from start to finish.

  • Girish

    It was a pleasure to interact with your customer care employee. He was incredibly helpful. He guided me through the policy renewal process and even helped me update some personal details. Thanks.

  • Rohit Ayray

    Speaking with ICICI Lombard's representatives is nothing short of amazing. The agent I was connected with was very patient and explained all the offers and features that I would get from the company's car insurance policy. It was a really good experience.

  • Sridhar

    I had a very good interaction with your customer care executive. She cleared all my doubts about the car insurance cover and walked me through important features like doorstep surveyor facility and towing assistance. Grateful for all the help!

  • Izharul Hasan Khan

    The way your agent explained the plan convinced me that this was the best car insurance policy in India. She was too good at communicating all its features and guiding me in the purchasing process. Thanks for all the help!

  • S.D. Ravi Ganesh

    My conversation with your agent about ICICI Lombard's car insurance policy went really well. Nice explanation with all the correct details. By the end, I was convinced about buying the plan and enjoying benefits like personal accident cover and third party liability.

  • Sudhakar Veluru

    Your customer care executive was extremely passionate about his job. I was delighted with his patience and comprehensive knowledge about the product. He certainly is an asset to the organisation and I wish him all the very best for his future.

  • Babul Kumar Snehi

    Excellent support from your customer care representative. She walked me through every detail of the four wheeler insurance policy and intimated me about all the features and benefits I should be looking for. It made the decision-making process so much easier. Kudos!

  • Rehan Khan

    The agent was incredibly supportive and had flawless communication skills. He was able to simplify the car policy so I understood every feature and benefit, including doorstep surveyor facility and towing assistance. Thanks a lot!

  • Saahil Rahman

    Great staff. Very helpful. The agent guided me through each and every step very patiently. He even made sure I was able to make the payment without any obstacles. I'd like to rate him 10 out of 10 for his service.

  • Lallan Upadhyay

    The insurance advisor was so nice and helpful. She gave me all the information I needed to decide which is the best car insurance policy for me. I am very happy to have switched my policy provider to ICICI Lombard. Thanks a lot for all the help.

  • Somnath Ganmote

    Good explanation of the policy. The salesperson was incredibly patient and supportive throughout the process of choosing the right car insurance plan and purchasing the same. Thank you so much, ICICI Lombard.

  • Rakesh Kumar

    Awesome service. The agent has got enormous patience and has been very helpful. She as well as other team members have continuously followed up to get the car insurance done. A great experience overall.

  • Uttam Tyagi

    The agent's way of explaining and communicating was so supportive. Her patience level was also really high, because it took me over an hour to fully understand the policy. I'd like to thank her for being such an enormous help during the purchasing process.

  • Muruganantham Appasamy

    Your representative explained all the policy details to me and clarified my questions. He also enlightened me about the most important features and benefits of the four wheeler insurance, such as third party liability and road side assistance. Appreciate his time and patience.

  • Swati Vijay Baviskar

    Everything from the explanation of the policy terms to the selection of the right plan went smoothly, thanks to the experience and expertise of the ICICI Lombard agent. I request you to please send the hard copy as soon as possible. Thanks!

  • Sandip Ganguly

    I had some excellent support from ICICI Lombard's customer care executive while renewing my policy. He reacquainted me with features and benefits of the four wheeler insurance plan like cashless services at network garages and road side assistance. Keep up the good work.

  • Amit Sharma

    The information I received from the insurance advisor was very precise and useful. She clarified all my questions in no time and displayed thorough knowledge of the product. Ultimately, she helped me decide which policy to opt for.

  • Vishal Srivastava

    I really liked the attitude with which he approached the task at hand. He explained everything very clearly and made sure I understood the plan that's best for me. He also emphasised on benefits such as online policy renewal and doorstep surveyor facility.

  • Sudhish Kumar Srivastava

    Interacted with the representative from ICICI Lombard regarding my car insurance policy. He was highly supportive in providing me with all the relevant details, which helped me make an informed choice. My overall experience with him and the organisation was awesome.

  • Smita

    My doubts regarding online four wheeler insurance were efficiently handled by your customer care executive. This is why ICICI Lombard is better than other insurance providers. The best thing is the cashless services provided by the garages that have ties with ICICI.

  • Tridivesh Singh

    The entire process of my 4 wheeler insurance policy with ICICI Lombard was lightning-quick and amazing. I am really impressed by this great experience. You services are top-notch and worth recommending to my peers.

  • Robin Rajan

    This is the first time I have bought insurance from your company, and I must say that I am very happy with your service and amazing plans. Your customer service associate helped me through every step with patience and proficiency.

  • Mohammad Haseeb

    My car insurance policy had expired, but with the assistance from team ICICI Lombard, I was able to renew it with ease. I am so grateful to them for their help and also really happy with their agent who was constantly in touch and made sure I could complete the process as promptly as possible.

  • Rahul Bhargava

    I had called ICICI Lombard to ask a few questions regarding my car insurance and to understand which plan would suit me the best. And I'm glad I did, because within minutes all my queries were answered and I purchased the policy right away.

  • Abhijit Dave

    Your employee was really great in telling me all about the car insurance policy. The thing I loved most was that his calm and helpful demeanor. He spoke to me until I understood every detail of the plan. I was so impressed that I recommended him to a friend of mine the same day for his policy renewal.

  • Amar Gupta

    I would like to convey my regards to your agent who recently updated me regarding the car insurance renewal that was soon going to expire. I am so happy as I was going to make a trip soon, which would not have been possible without your team's prompt service. So, thanks a lot once again.

  • Amarnath Singha

    Your representative was helpful and efficient. She guided me though the process and helped me complete the transaction. She tried to cross-sell another product as well, but politely. She explained all the features and benefits of the other policy, and even though I didn't go for it, it genuinely caught my interest. Gre..... at work.  Read more

  • Md Musheeroddin

    After my one-on-one conversation with your customer care employee about car insurance, I can confidently say that I am never leaving ICICI Lombard. If all your employees are so amazing and helpful, why would anyone want to? All I can say now is, thank you very much.

  • Sujagya Das Sharma

    Very happy with the service rendered to me. There were some issues related with my car insurance policy that needed to be resolved and I am very happy to say that they were all taken care of in the most efficient manner possible.

  • Monika

    Excellent experience with your executive, who assisted me from the beginning until the very end. I was wondering if he could answer some of my doubts regarding health insurance, and even though it was not his field of expertise, he still assisted me as well as he could. Thanks a lot, friend.

  • Joy Biswas

    The renewal process was very simple. The customer care executive took the initiative to follow up with me. He continuously checked if I needed any assistance and waited to hear that I had received the my car policy. I really appreciate the effort put in.

  • Barde Sadaf

    I am very impressed with the kind of service I received from ICICI Lombard's customer care team. They made purchasing car insurance very easy. I hope that they can keep up the good work.

  • Syed

    The response I received from ICICI Lombard's customer care team was nothing short of amazing! The executive carefully explained all the features of the 4 wheeler policy, stressing on the need for Road Side Assistance. Great job!

  • Oscar Kale

    ICICI Lombard's customer service team is excellent. The individual I spoke to was incredibly supportive, skilled, and very knowledgeable. He explained the product to me in great detail, and helped me finalize the right kind of car insurance policy for my needs.

  • Prakash

    Thank you, ICICI Lombard. The customer care representative I spoke to was very patient. He took the time to answer all my queries and explain the car policy details. I really appreciate the gesture. Fabulous experience.

  • Tushar Hawal

    The agent I spoke with was very patient and kind. She spent a good amount of time explaining the policy benefits to me, including the Zero Depreciation Cover in car insurance. Excellent service.

  • Valayapathy

    I have a lot of respect for the ICICI Lombard customer executive whom I spoke with. He was very patient, and explained every aspect of the car insurance policy in great detail, especially the daily allowance feature for when the car is in the garage. Great job!

  • Lawrance Antony

    The customer care executive was very adept at providing all the details of the car insurance policy. He made the effort to follow up with me and ensure that I purchased the right policy and got the documents. Really good work. Thanks for all the support.

  • Yazdi Sohrabjee Zaiwalla

    The response I received from ICICI Lombard's customer care team was truly overwhelming. The insurance advisor I spoke with perfectly explained everything I needed to know about the car insurance policy, right from the extent of the cashless garage network to the add-ons I might require. Wonderful experience.

  • Sanjay G. Sapate

    I got all the necessary information I required to purchase car insurance from the ICICI Lombard customer care employee. She was very professional in her approach and interacted cordially and nicely.

  • Satishchandra Shenoy

    While renewing my car insurance policy online with ICICI Lombard, I was put in touch with a great customer care executive over the phone. He was patient and helpful and took the time to explain the various features of the plan, including the Zero Depreciation Cover add-on.

  • Biplab Bhattarai

    I found it incredibly easy to purchase car insurance from ICICI Lombard, especially with the assistance of the customer care team. The executive I spoke with was polite and made the effort to explain all the features and benefits, including the importance of road side assistance.

  • Sathyanarayan Prasad

    I would like to thank your representative for assisting me with the purchase of my car insurance policy. He was incredibly patient and clarified each and every doubt without any problem. Thanks to him, I will now be able to enjoy driving free of any worries!

  • Vinod M.V.

    I thought buying insurance would be a lengthy and complicated process, but your sales executive finished the job in one hour. In that time, he explained all the details of the policy and informed me about essential benefits like cashless garages and personal accident cover. I am very happy with the commendable service ..... provided by ICICI Lombard. Read more

  • R.K. Agnihotri

    I recently renewed my car insurance policy with the help of one of your employees. He was genuinely pleasant to talk to as he made me revise all the benefits of the plan, like third party liability and no claim bonus. Great knowledge and resources.

  • Anurag Kumar

    Hi, this feedback is regarding the car insurance I purchased from one of your representatives. Initially, I was disinclined to buy the policy from ICICI Lombard due to the high quotes, but she explained everything so well and conveyed all the details so transparently that I was convinced. I ended up buying the plan bec..... ause of her persuasive efforts. Read more

  • Dande Arun Dattatraya

    I decided to purchase a car insurance plan from ICICI Lombard and was pleasantly surprised to receive the kind of support I did from the insurance advisor. She has been extremely cooperative during the entire process. I can't thank her enough. Well done!

  • Someshwara Chigateri

    Excellent service provided by the team at ICICI Lombard. The agent gave me all the details and patiently replied to all my queries. As per my requirement, she suggested multiple quotes and gave me information pertaining to each. This allowed me to decide the best policy for my car. ICICI earned a happy customer thanks ..... to her. Read more

  • Qausar Ali

    Great communication and brilliant professionalism displayed on behalf of the sales executive at ICICI Lombard. Thank you for the assistance in purchasing my car insurance policy. I am quite satisfied with the service as well as the plan, which provides me with doorstep surveyor facility and towing assistance.

  • Vineet Mahajan

    Your sales executive was very proactive and diligent in explaining all the products and their benefits. She had an immense knowledge and could compare the advantages and disadvantages of other competitors' policies with ICICI Lombard's. I commend her communication and interpersonal skills, which convinced me to purchas..... e your car insurance. All the best to her, and thanks a lot. Read more

  • Mayank Chhabra

    Talking to your customer care representative was nice. She made me understand the policy with full transparency, elaborating on benefits like protection against natural and man-made calamities. Fully satisfied with her behavior and service.

  • Anil Kumar

    The sales executive from ICICI Lombard was able to convince me to buy the product with her adequate knowledge and excellent communication skills. She kept her timelines and followed up rigorously to close the deal. Thanks a lot!

  • Saurabh Kulkarni

    I am happy to say that your agent was quick and knowledgeable while guiding me towards the policy I wanted. He helped me by providing the correct details and gave me the quote I was looking for. Good job.

  • Pradeep Kumar Dasari

    Very satisfactory experience of buying both car and two wheeler insurance. Two of your representatives guided me and suggested that I go for these policies. Both of them were professional and handled the process very well. They had great lead generation skills. I wish them good luck and thank them for their support.

  • Vijay Dagdupant Kulkarni

    Your insurance advisor was very polite, soft-spoken, and cooperative. She helped me with the renewal of my car insurance. Additionally, she managed to convince me to buy a Personal Protect Policy for three years by emphasizing benefits such as protection against accidental death or permanent total disablement. Keep it ..... up! Read more

  • Nazir Shaikh

    Truly awesome service from the customer care associate at ICICI Lombard. She gave me the guidance I needed to make an informed choice, and even explained benefits like doorstep surveyor facility and towing assistance in great detail. I am happy with my experience.

  • Abhijit Dave

    The salesperson who was assigned as my relationship manager was highly interactive. She helped me get my refund and also book a motor insurance policy. Her ability to convey the various benefits of the plan, like no claim bonus and cashless garages, convinced me to make the purchase.

  • Sarath Sasikumar

    Had an excellent interaction with your sales representative about the policy details, benefits, and exclusions. He helped me complete the transaction from start to finish. I thoroughly enjoyed the experience.

  • Raghavan Subramanian

    The sales executive was very prompt, helpful, and persistent. Even when the systems weren't working as expected, he remained calm and focused on getting things done. Thanks to him, I learned about features like roadside assistance and garage cash cover.

  • Bratin Dey

    Your insurance salesperson guided me very nicely and illustrated all the details of the policy. Not only was she polite and well-behaved but also had immense knowledge of the product, which she shared by outlining features such as zero depreciation cover and cashless services. I purchased the policy just because she su..... pported me properly. Thanks. Read more

  • Vaibhav Bapat

    My feedback is that the ICICI Lombard site needs to be improved. The previous version of the site was effective, but the new one takes a lot of time to load and shows correct details as wrong sometimes. Kindly work on improving the speed and standard of the site.

  • K.R. Prasad

    Glad that I was able to buy car insurance online from ICICI Lombard. I'd like to thank the representative for guiding me through the process patiently and providing full details about the policy's features and benefits. Real 5 star service.

  • Raju Raichur

    The agent was helpful and steered me towards an ideal policy. It had all the benefits I needed, such as towing assistance and garage cash cover. I appreciate his patience and dedication. I asked him to call back a few times due to my busy schedule. He not only called back, but also helped me fill out the details.

  • Babalu Gupta

    When it came time for me to renew my car insurance policy, I checked many companies but found ICICI Lombard to be the best because it has a claim settlement ratio of 98.3%. So, I will go with this company and even recommend it to all my friends and relatives when they need to buy or renew any plan.

  • Vineet Kumar Sharma

    Good and polite communication. The representative was able to clear all my doubts and queries confidently. It was nice to be assisted by a professional who knew everything about the policy I was interested in.

  • Khushal Singh Negi

    Good work done by the customer support associate in helping me purchase a car insurance policy. The way she communicated and the patience with which she handled the entire transaction was outstanding. This is what customer service should be like.

  • Tanya Mitra

    The salesperson was rather helpful throughout the policy purchasing process. She took the time to explain every single inclusion, like inbuilt personal accident cover and third party legal liability, and even the exclusions. Great job!

  • Sanjeev Kumar Gupta

    Your live chat system is quite good. The representatives are prompt and speedy in their follow up. The person who attended to me gave me the best support I have ever received from an organization. Keep up the good work!

  • Pavankumar

    I recently purchased a car insurance policy from ICICI Lombard. And even though my claim was not approved, I was hoping to receive some assistance or response from the team after that, which I didn't. I request a swift recall from the board.

  • Vivek

    The insurance agent from ICICI Lombard clearly explained all the details of what is and is not covered in the car insurance policy. I wanted coverage against legal liability due to accidental damages and towing assistance, which is why this plan was perfect for me.

  • P.S. Sangha

    The customer service associate did a very good job of selling the car insurance policy to me. Her communication skills combined with a deep knowledge of the product gave me the confidence to go ahead and book it.

  • Mahesha Rao

    The conversation with your agent was two-sided, which is great because she answered as many questions as she could while telling me about the policy I was interested in. I am properly satisfied with her service.

  • Seethalakshmi Jagannathan

    I liked the service provided by your executive because she was polite and efficient. She clearly knew all the policy rules and was able to convey them to me with the same clarity. I appreciate her sincere and transparent attempt of selling the product. Keep it up.

  • Agni Prakash Sahoo

    The salesperson was quite knowledgeable and patient enough to listen to all my queries and provide satisfactory answers. It was easy to talk to a person who can help you buy the right insurance when you are dealing for the first time. Overall, a great experience.

  • Chetan Thakare

    I had an interesting consultation with the salesperson from ICICI Lombard. He provided an accurate explanation of the insurance plan and told me whatever I needed to know about its benefits, like cashless services at network garages and instant policy issuance. Keep up the good work!

  • Naween Kumar

    Your agent was good in every respect. She had a diverse knowledge of all the products and was able to guide me based on my personal requirements. Nice to know ICICI Lombard is staffed with such competent members.

  • Ganapathy Subramanian

    Talking to your executive made me realize the benefits of a car insurance policy. He explained all the details and answered questions to my satisfaction. I found the customer service to be excellent.

 
ICICI Lombard General Insurance Company Limited,

ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025.

Reg. No.115

Fax no - 022 61961323

Contact - 1800 2666

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ICICI Lombard General Insurance Company Ltd. is one of the leading private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.

ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. CIN: L67200MH2000PLC129408

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