It is often that we hear horror stories of friends and relatives losing their credit/debit cards or mobiles. The same may have happened with you in the past or might happen in the future. It is not unusual for you or anyone else under such circumstances to not have an immediate access to the information about the contents in your lost wallet.
As a one-stop shop to protect you against all such emergencies, OneAssist and CPP India provide a host of valuable services. If you sign up for their assistance services, these companies will assist you to block debit/credit cards and your mobile phone for any financial transaction or One Time Password (OTP) generation during an emergency.
India’s leading banks have also tied up with OneAssist and CPP India. According to Subrat Pani, co-founder of OneAssist, “We have had clients who were overseas and stranded after they were pickpocketed. We helped them book flight tickets, paid their hotel bills, and checked out. We provide such assistance up to a limit of ₹ 1.5 lakh and they can settle it with us once they return to India.”
According to Sanjay Datta, chief (underwriting and claims), ICICI Lombard General Insurance Company, “It is a value added service for bank customers. We insure the losses, but many customers are not aware of that. OneAssist acts as the customer-facing technology provider, while we provide the back-end insurance support to cover the financial losses.”
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