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Get cashless approval within 4 hours* with ICICI Lombard’s ​Complete ​Health ​Insurancemsg

With ICICI Lombard’s Complete Health Insurance policy, you are assured cashless approval within 4 hours. This lets you avail timely medical services without worrying about the finances, at any of our 3600+ network hospitals.

7 reasons to buy ICICI Lombard Complete Health Insurance

  • member

    Enjoy tax benefits

    member

    Enjoy tax deduction benefits on the premium amount paid for yourself, spouse and dependent children

  • member

    Secure wellness, health and maternity expenses

    member

    Add-on cover for Outpatient Treatment, Wellness and Preventive Healthcare, and Maternity Benefit

  • member

    Get free value-added services

    member

    In addition to coverage benefits of your policy, you also get access to an online chat with a doctor, free health check-ups and e-consultations to help you stay fit and healthy

  • member

    Secure health costs for as long as you live

    member

    With our lifetime renewal facility, there is no upper age limit to your policy. Continue to renew it and stay protected from medical expenses

  • member

    Now reset your sum insured up to 100%

    member

    Once in a policy year, your sum insured amount will be reset up to 100%

  • member

    Get cover for alternative therapies with AYUSH

    member

    Get covered for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment while you are hospitalised

  • member

    We guarantee on time claim service

    member

    Get a quick response: for cashless claims in 4 hours and reimbursement claims in 14 days

critical_illness

Cashless Hospitalisation Facility For Your Health Insurance Claim

Read Article
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Tax Deduction of Health Insurance Premium

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Why ​Do ​You ​Need ​Critical ​Illness ​Insurance?

Medication and treatment costs for critical illnesses can be huge; however, a bit of prudent planning helps.

See More
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Understand your Complete Health Insurance policy coverage

Your policy covers:

  • Medical expenses incurred during hospitalisation for more than 24 hours, including room charges, doctor/surgeon’s fee, medicine bills, etc.
  • Medical expenses incurred 30 days prior and 60 days post hospitalisation
  • Day-care expenses for advanced, technological medical surgeries and procedures requiring less than 24 hours of hospitalisation (including dialysis, radiotherapy and chemotherapy)
  • Pre-existing diseases, but after 2 years / 4 years of continuous coverage with the Company*
  • Life Long Renewability: The policy provides life - long renewal
  • Floater Benefit: Floater cover to get family (self, spouse, dependent parents, dependent children, brothers and sisters) covered for the same sum insured under a single policy by paying one premium amount. Any individual above 3 months of age can be covered under the policy provided 1 adult is also covered under the same policy
  • Additional Sum Insured: An Additional Sum Insured of 10% of Annual sum insured provided on each renewal for every claim free year up to a maximum of 50%. In case of a claim under the policy, the accumulated Additional Sum Insured will be reduced by 10% of the Annual Sum Insured in the following year
  • Policy period: Option of choosing 1 or 2 year policy period under various plans offered
  • Cashless Hospitalisation: Avail cashless hospitalisation at any of our network providers / hospitals. A list of these hospitals / providers is available on our website www.icicilombard.com
  • Free Health Check - up: The customer is entitled for a Free Health Check - up at designated centers. The coupons would be provided to each Insured for every policy year, subject to a maximum of 2 coupons per year for floater policies
  • Tax Benefit: Avail tax deduction on premium paid under health insurance policy as per applicable provisions of Section 80D of Income Tax Act, 1961 and amendments made there to
  • Pre - Policy Medical Check - up: No medical tests will be required for insurance cover below the age of 46 years and Sum Insured up to `10 Lakhs
  • Free Look Period: Policy can be cancelled by giving written notice within 15 days of receiving the policy
  • Reset benefit: We will reset up to 100% of the Sum Insured once in a policy year in case the sum insured including accrued additional Sum Insured (if any) is insufficient as a result of previous claims in that policy year
  • In Patient AYUSH Treatment: Expenses for Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment only when it has been undergone in a government hospital or in any institute recognised by the government and / or accredited by Quality Council of India / National Accreditation Board on Health
  • Emergency Ambulance Cover: Reimbursement up to `1,500 per hospitalisation for reasonable expenses incurred on availing an ambulance service offered by a hospital / ambulance service provider in an emergency condition
  • Wellness Program: Our wellness program intends to promote, incentivise and reward you for your healthy behavior through various wellness services. All the activities as mentioned in the desired section help you earn wellness points which will be tracked by us

Optional add-on covers:

Optional Cover 1

Sum Insured(`)   3 lacs/ 4 lacs/5 lacs 7 lacs/ 10 lacs
Hospital Daily Cash `1,000 per day `2,000 per day

Hospital Daily Cash: A certain amount (as per the plan chosen) will be paid for each and every completed day of hospitalisation, if such hospitalisation is atleast for a minimum of 3 consecutive days and subject to maximum of 10 consecutive days.

Convalescence Benefit: A benefit amount of `10,000 per insured once during the policy period will be paid in case of hospitalisation arising out of any injury or illness as covered under the policy, for a period of consecutive 10 days or more.

Optional Cover 2

Outpatient Treatment Cover: Reimbursement for the medical expenses incurred as an Outpatient (OPD).

Maternity Benefit: Reimbursement for medical expenses incurred for delivery, including a cesarean section, during hospitalisation or lawful medical termination of pregnancy during the policy period. The waiting period for maternity cover is 3 years. The cover shall be limited to 2 deliveries / terminations during the period of insurance. Pre - natal and Post - natal expenses shall be covered under this benefit. This cover is applicable only for floater plan having Self and Spouse in the same policy.

New Born Baby Cover: The new born child can be covered under this policy during hospitalisation for a maximum period upto 91 days from the date of birth of the child. This cover will be provided only if maternity cover is opted.

Wellness and Preventive Healthcare: All the expenses pertaining to routine health check - ups and for other wellness and fitness activities taken by you will be reimbursed.

Optional Cover 3

Critical Illness Cover: The customer can opt for Critical Illness Cover covering specified Critical Illnesses / medical procedures like Cancer of Specified Severity, First Heart Attack - of Specified Severity, Open Chest Cabg, Stroke Resulting in Permanent Symptoms, Permanent Paralysis of Limbs, Kidney Failure Requiring Regular Dialysis, Major Organ / Bone Marrow Transplant, Multiple Sclerosis with Persisting Symptoms, Open Heart Replacement or Repair of Heart Valves, Coma of specified severity. A benefit amount is paid up on the diagnosis of the chosen critical illness.

Donor Expenses: Reimbursement up to `50,000 for such medical expenses as incurred by the organ donor for undergoing any organ transplant surgery for your use.

*Conditions apply

Voluntary Deductible

Notwithstanding anything to the contrary in the Policy, it is hereby expressed and agreed that You have voluntarily opted for a Deductible, as specifically appearing in the Policy Schedule, in consideration for a reduction in premium amount payable for this Policy.

Deductible will be applicable for each and every Claim during the Policy Year before it becomes payable by Us under the Policy. Subject otherwise to the terms, conditions and exclusions of the Policy.

Refer to the Policy Wordings document to understand exactly what all your policy covers, so you can benefit from it better.

Your policy does not cover:

  • An illness that you contract within 30 days of the starting date of your policy, except those that are incurred as a result of an accident. This clause is not applicable on the subsequent renewals.

For the first 2 years, some diseases like cataract, hernia, stone in the urinary system and others will not be covered.

Exclusions valid for the first 2 years

Treatment of the following diseases/illness/ailments

  • Cataract #
  • Benign prostatic hypertrophy
  • Myomectomy, hysterectomy unless because of malignancy
  • Hernia and hydrocele
  • Fissures and/or fistula in anus, hemorrhoids/piles
  • Joint replacement, unless due to accident
  • Sinusitis and related disorders
  • Stone in the urinary and biliary systems
  • Dilatation and curettage, endometriosis
  • All types of skin and all internal tumours/cysts/nodules/polyps of any kind, including breast lumps, unless malignant
  • Dialysis required for chronic renal failure
  • Surgery on tonsils, adenoids and sinuses
  • Gastric and duodenal erosions and ulcers
  • Deviated nasal septum
  • Varicose veins/varicose ulcers

If the policy is renewed with us for two consecutive years, the above diseases / illness / ailments will be covered from the third year.

# Any claim for cataract treatment shall not exceed ` 20,000 per eye, during each policy year after 2 years from the policy start date.

## 4 years for sum insured up to ` 2 lakhs.

Pre-existing diseases, non-allopathic treatments and some other expenses are permanently excluded from being covered.

Permanent exclusions

  • Any illness/ disease/ injury/ pre-existing disease before the inception of the policy. However, this exclusion ceases to apply if the policy is renewed with the company for two consecutive years for sum insured of `3, 4, 5, 7, 10 lakhs and ` 2 lakhs if the policy is renewed for 4 consecutive years
  • Non-allopathic treatment, pregnancy and childbirth related complications, cosmetic, aesthetic and obesity related treatment
  • Expenses arising from HIV or AIDS and related diseases, use or misuse of liquor, intoxicating substances or drugs as well as intentional self-injury
  • War, civil war or breach of law
  • Naturopathy treatment, acupressure, acupuncture, magnetic and other such therapies
  • Treatment taken outside the country
  • Any expenses arising out of domiciliary treatment

It’s always a good idea to be aware of what is excluded from your policy; so make sure you read the Policy Wordings

Read More

ICICI Lombard Complete Health Insurance
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Check your eligibility for Complete Health Insurance

  • If you are above 18 years of age, you can buy the Complete Health Insurance policy for yourself and your family members, children and parents
  • If you want your child to be covered under the family floater, your child should be more than 3 months of age and in case you are buying an individual policy for your child, he or she should be more than 6 years of age
  • A policy bought to cover children aged between 3 months to 5 years, should necessarily cover at least one adult too
  • Children have to be more than 91 days old to be eligible for the policy
  • If you are buying the policy for an individual who is more than 46 years of age, he or she will need to undergo a medical test at our designated diagnostic centres
  • You can avail income tax benefits under Section 80D, only on policies bought for self, spouse, parents and dependent children

Explore our simple, hassle-free claims process

Cashless Claims

Reimbursement Claims

Other Third Party Administrator Claims – Cashless

Other Third Party Administrator Claims – Reimbursement

  • NOTE:

    • Cashless ​facility is only available at our cashless network hospitals
    • In case of ​planned ​hospitalisation, contact your service provider two days prior to admission
    • In case of ​emergency ​hospitalisation, contact your service provider within 24 hours of hospitalisation
    • For intimating the claim, please call our 24x7 toll free number 1800 2666 or SMS ‘HEALTHCLAIM’ to 575758 (charge – `3 per SMS) or email us at ihealthcare@icicilombard.com
    • Please send the relevant documents to: ICICI Lombard Health Care, ICICI Bank ​Tower, Plot No. 12, Financial District, Nanakramguda, Gachibowli, Hyderabad - 500 032

    Get answers to common queries about complete health insurance

    • GENERAL
    • COVER
    • PREMIUM
    • CLAIMS
    • POLICY

    What do you mean by annual sum insured?

    The annual (basic) sum insured is the maximum amount that an insurance company will pay you, according to the insurance contract, in the event of a claim.

    What do you mean by waiting period?

    The duration only after which a claim can be made is called the waiting period. 

    If I increase my policy Sum Insured at the time of renewal, do any waiting periods apply?

    Yes, waiting periods will be applicable afresh in relation to the amount by which the Sum Insured has been enhanced.

    What do you mean by pre-existing disease?

    Any condition, aliment or injury or related condition(s), for which you had signs or symptoms and/or were diagnosed and/or received medical advice/treatment within 48/24* months prior to the first policy with the insurance company is called a pre-existing disease. (*as per selected plan) 

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    What are the covers offered under Basic Hospitalisation?

    It refers to payment of the in-patient hospitalisation expenses such as boarding and nursing expenses, intensive care unit charges, surgeon’s/doctor’s fee, anesthesia, blood, oxygen, operation theatre charges etc. that you would incur during hospitalisation for a minimum period of 24 consecutive hours.
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    What are the covers offered under Day Care Surgeries/Treatments?

    It refers to payment of the Medical Expenses that you would incur while undergoing Specified Day Care Procedures/Treatment (as mentioned in the Day Care Surgeries list), which require less than 24 hours hospitalisation.
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    What are the covers offered under Pre and Post Hospitalisation Expenses?

    It refers to payment of the Medical Expenses that you might incur immediately 30 days before and 60 days after hospitalisation.
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    What are the covers offered under Critical Illness?

    It refers to payment of a fixed amount (up to Sum Insured) upon diagnosis of covered major illnesses and mentioned medical procedures.

    Covers offered under critical illness/medical procedures are Cancer, Coronary, Artery By-pass graft surgery, Myocardial Infarction (Heart Attack), End Stage Renal Failure, Major Organ Transplant, Stroke, Paralysis, Heart Valve Replacement Surgery and Kidney failure.

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    What parameters are considered for calculating the premium?

    Cover opted (Individual / Floater)
    Age of senior most member
    Sum Insured selected
    Sub limit (if selected)
    Optional covers (add-ons chosen)
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    What is the procedure for reimbursement settlement?

    All the claims have to be intimated 48 hours prior to hospitalisation and within 24 hours post admission in case of emergency

    • Intimate claim by sending SMS 'HEALTHCLAIM' to 575758 (charge – 3 per SMS) or calling our toll free number 18002666 or email us at ihealthcare@icicilombard.com
    • Send your duly filled (and signed by you as well as your treating doctor) claim form and required documents to us
    • We will review your claim request (as per policy terms and conditions)
    • On approval, we will settle your claim (as per policy terms and conditions) and reimburse the approved amount to you
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    What is the process for claim?

    The claim process involves 3 steps
    • Claim Intimation
    • Claim Processing
    • Claim Payment/Closure

    Claim can be intimated through various modes:
    • Call Center
    • Walk in
    • E-mail
    • Fax
    • Letter
    • SMS
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    What are the steps for cash settlement

    Only available at network hospitals. Pre-authorisation request to be made at least 48 hours before a planned hospitalisation and within 24 hours of emergency hospitalisation Steps involved
    • Admission in network hospital
    • Fax the pre-authorisation form along with relevant documents (Investigation reports, Previous consultation papers if any, Cashless ID, Photo ID)
    • We review your claim request (as per policy terms and conditions)
    • On approval, we settle your claim (as per policy terms and conditions) with the hospital after completion of all formalities
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    Who should be contacted to make a claim?

    The ICICI Lombard claims management team or customer service should be contacted.

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    What if I want to renew my health insurance policy after one year?

    We will be sending you a renewal notice informing you of the expiry of your health policy via courier.

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    What is a Health Card?

    A Health Card is a card that you get along with your policy. It is similar to an identity card. This card entitles you to avail cashless hospitalisation at any of our network hospitals.
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    How does a Health Card function in case of a 2-year (auto renewal) policy?

    In case of a 2-year (auto renewal) policy, you will be issued a single card, which will be valid for the entire policy period. The health card need not be renewed or re-issued during the policy tenure.

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    What are the benefits of a health card?

    A health card mentions the contact details and the contact numbers of the Third Party Administrator (TPA). In case of a medical emergency, you can call on these numbers for queries, clarifications and for seeking any kind of assistance.

    Moreover, you need to display your health card at the time of admission into the hospital.

    Reviews and Ratings

    1325 reviews

    Write a review
    1. Kunal Kochhar | Aug 08, 2018
      5
      I was planning to buy health insurance for my parents and was looking for the best options available. Thankfully, I stumbled across your ad and immediately contacted your customer care staff, who was very patient and polite while answering all my queries and helped me make a clear decision. Kudos to you!
    2. Vishal Ramdas Bhore | Aug 08, 2018
      5
      I am happy with the overall policy purchase experience with ICICI Lombard. Thanks for your support and guidance on policy information, purchase process and other claiming information. I'm very happy with the service.
    3. Roshan Budhwani | Aug 08, 2018
      5
      I had to renew my health insurance policy and thanks to your customer care agent, I faced no trouble throughout the process. It was a great experience. Thank you so much.
    4. Rahul Thakkar | Aug 07, 2018
      5
      Buying health insurance is usually such a difficult process. But to my surprise, your team made the whole procedure so simple. The advisor broke down every point and explained the policy's pros and cons quite well. Benefits like wellness program and in patient Ayush treatment are particularly useful for me. Thanks a lot.
    5. Rose Christy | Aug 07, 2018
      4
      I just want to thank your executive for helping me obtain health insurance and the Personal Protect plan. I really appreciate her efforts and patience in clarifying all my queries and making this a smooth transaction. I'd also like to thank her for telling me all about the tax and reset benefits.
    6. Syed Nisar Ahmed | Aug 07, 2018
      4
      I recently purchased a health insurance policy from ICICI Lombard. The person I was put in touch with was extremely helpful. I would like to give her five stars for her patience and knowledge. Very happy with the service.
    7. Garima Sharma | Aug 06, 2018
      5
      I had to renew my health insurance policy and was put in touch with a very patient customer service executive. All my queries were addressed very quickly and the support I needed to complete the renewal process was provided in a timely fashion. Good job!
    8. Ganesh Jawale | Aug 06, 2018
      5
      I was extremely sceptical about investing in health insurance. But after speaking with your customer service agent, I'm happy and satisfied. She took me through every step and explained the benefits of health insurance in detail, including free health check-up and cashless hospitalisation. Thank you for your patience.
    9. Sudhakar Varni | Aug 05, 2018
      5
      In my experience, the people who work for ICICI Lombard's customer care department are polite, dedicated and efficient individuals. The employee I spoke to briefly explained all the benefits of the mediclaim policy, including cashless hospitalisation and reset benefit, and guided me through the transaction.
    10. Parag Sane | Aug 05, 2018
      4
      The cooperation and support extended to me while I was purchasing my health insurance policy from ICICI Lombard is definitely worth talking about. The customer service executive was very professional and knowledgeable. It was a very nice experience.
    11. Anand Prakash | Aug 04, 2018
      5
      When I wanted to purchase health insurance, I was put in touch with a very well-experienced advisor at ICICI Lombard. She understood my exact requirements and then guided me through the purchasing process. I expect the same excellent support in the future.
    12. Ronak Joshi | Aug 04, 2018
      4
      I wanted to learn more about the health insurance offerings of the company. I was able to speak with a very polite sales representative. She offered me great insight into the product and all its benefits. Thanks for the help.
    13. Varun Khanna | Aug 03, 2018
      5
      Buying health insurance isn't a simple task, but it's necessary. Now, with ICICI, it's also become quick and easy. I spoke to a salesperson who was courteous, professional, and very well-informed about the product. Great job!
    14. Lily Chaudhuri | Aug 03, 2018
      5
      I was worried about whether or not I was getting the right health insurance policy for my needs. Thankfully, I was able to speak to a very well-spoken representative at ICICI Lombard. She explained all the details of the policy to me, and ensured I made the right decision.
    15. Premlatha | Aug 02, 2018
      5
      The ICICI customer care executive who helped me out with my health insurance renewal was really great at her job. She was patient, understanding, and made sure she explained everything to me very well.
    16. Sivakrishna Avvaru | Aug 02, 2018
      4
      When I called for information about the health insurance policy, I was provided with an in-depth explanation of all the benefits of the policy. It was a really good experience, and I'm happy with the service I received.
    17. Saptarshi Adhikari | Aug 01, 2018
      5
      Outstanding guidance on behalf of ICICI Lombard's salesperson. She made all the efforts to clear my doubts regarding the mediclaim policy and told me about benefits such as free look period and in patient Ayush treatment. Well done.
    18. Syed Qadri | Jul 31, 2018
      4
      Your insurance advisor was highly supportive. She took me through all the features of the health policy and explained how benefits like free health check-up and wellness program work. I can't thank her enough for the help and information.
    19. Jaya Mary | Jul 31, 2018
      5
      I recently purchased health insurance for my entire family, and it was a great experience. The executive was sensitive to my requirements and ensured that I was getting enough protection for each member. With benefits like a floater cover and tax deductions, I am happy with the plans I went for.
    20. Minu | Jul 30, 2018
      4
      I'd like to thank your agent for her incredible support. She took care of all my queries in a jiffy. She also provided me with timely and helpful advice regarding the mediclaim policy I was purchasing and let me know everything important about the upgrade. I sincerely appreciate her speedy and efficient service.
    21. Dinesh Kumar | Jul 29, 2018
      4
      Very satisfied with the way your customer service agent dealt with my inquiry. She explained every single benefit of the health insurance policy, such as cashless hospitalisation and emergency ambulance cover. Thanks for the help.
    22. Anirban Basu | Jul 29, 2018
      5
      Your sales representative explained the details of the policy very well. Her in-depth knowledge of the product and superb persuasion skills encouraged me to buy the health insurance plan without hesitation. Great customer service on her behalf. Much appreciated.
    23. Anubhav Kumar | Jul 28, 2018
      5
      I purchased 3 policies from ICICI Lombard today, and the sales representative assisted me in choosing the right ones. She was really helpful throughout the call and made an effort to understand my requirements before suggesting plans. Great job!
    24. Deepak Gursahani | Jul 28, 2018
      4
      Your insurance advisors provided solid support and ample information when asked about the best health insurance policy for my needs. Both of them were extremely professional and told me all about the plan's key benefits, like life long renewability and free look period. I'm satisfied.
    25. Shaswat Srivastava | Jul 28, 2018
      5
      It is because of your salesperson's excellent support that I was able to buy health insurance so quickly and easily. She presented all the facts about the policy and urged me to make smart decisions without spending money on add-ons I won't need. Thorough professionals at ICICI Lombard.
    26. Vijay Dighe | Jul 27, 2018
      5
      I had a very interactive and productive experience while booking health insurance from ICICI Lombard. The salesperson had good knowledge of the product and was a kind person. He answered all my queries politely and helped me throughout the purchase process.
    27. Rahul Chandra | Jul 27, 2018
      5
      The response I received from ICICI Lombard's representative was impressive. She shared everything she knew about the policy with me and her information helped me make the right decision. I was specifically looking for insurance that covered day-care expenses for advanced medical surgeries, and thanks to her, I got it.
    28. Naga Bharath | Jul 26, 2018
      3
      I am utterly satisfied with the cooperation offered to me by the insurance advisor at ICICI Lombard. He gave me time to review all the policy features and choose the one that was best for my needs without rushing to make a sale. It was a great experience.
    29. Rishi Kumar Singh Vishwain | Jul 26, 2018
      4
      The salesperson at ICICI Lombard I interacted with displayed excellent professionalism and empathy towards the buyer. He was crisp in his communication and let me know about the kind of benefits I would be enjoying under this health insurance policy. Well done.
    30. Thrilochanan K Nair | Jul 25, 2018
      4
      Renewing my health insurance policy was an absolute breeze. Within 10 minutes, I was able to complete all the formalities with ease. I've never experienced such a seamless renewal process before. Super!
    31. Shubham Upadhyay | Jul 25, 2018
      5
      I would like to thank the sales representative for assisting me with the purchase of my health insurance policy. Along with being knowledgeable and kind, she was also patient while responding to my queries and explaining the features of the policy. Overall, great experience.
    32. Shreekant Anand Lakhkar | Jul 25, 2018
      5
      The sales representative provided excellent support during the process of purchasing a health insurance policy. He told me everything I needed to know to make an informed decision, including benefits like free look period, reset benefit, tax deductions, and emergency ambulance cover.
    33. Roshan Budhwani | Jul 24, 2018
      3
      I did not face any kind of trouble while I was renewing my health insurance policy. In fact, I think that the support I was offered at ICICI was better than most other insurance providers. Really a quick and easy process. Great work!
    34. Vishal Ramdas Bhore | Jul 23, 2018
      4
      I am happy with overall policy purchase experience with ICICI Lombard. I expect the same during the claiming and clearance as well as medical emergencies. The information that was provided to me by the sales agent was very good. Thank you for your support and guidance.
    35. Kunal Kochhar | Jul 22, 2018
      5
      I had a wonderful experience while buying health insurance for my parents at ICICI Lombard. Your agent was very patient and polite in answering all my queries. 5 stars for your service!
    36. Josselin Azorin Lara | Jul 21, 2018
      4
      Thanks to your customer service associate, I was acquainted with your health insurance plan's impressive features such as tax benefit, cashless hospitalisation, and many more. This helped me pick the right insurance and become a part of the ICICI Lombard family.
    37. Monu Kumar Roy | Jul 20, 2018
      5
      Over the years, I have come to rely on ICICI Lombard for health insurance. After facing an issue with my current policy, your executive was prompt to resolve the issue without causing any delay. Thank you so much for such commendable service!
    38. Shyam L. K. | Jul 19, 2018
      4
      Hello ICICI Lombard, one of your knowledgeable employees efficiently guided me through the process of procuring a health insurance policy. His explanation was very clear and interactive. I would like to rate his service 9 out of 10. I am extremely happy with the overall experience.
    39. Ram Parvesh | Jul 18, 2018
      5
      I received a prompt and positive response from the sales representative when I had a few queries about the health insurance policy. This was definitely one of the best customer care experiences I have had. Thank you.
    40. Rahul | Jul 17, 2018
      5
      I had the most amazing discussion with your customer care executive. Even though the subject was dull, his explanation was on point. He even managed to help me memorise policy features like life long renewability and floater benefit. I'm extremely happy with your service. Thank you!
    41. Preeti Robin Tribhuwan | Jul 16, 2018
      3
      The agent I spoke to was very knowledgeable and cooperative. She patiently helped me with the renewal of my health insurance policy. She also informed me about a few other benefits attached to this policy that I previously didn't know about, such as free health check-up and reset benefit.
    42. Narsinga Rao Juvvadi | Jul 15, 2018
      5
      I recently spoke to a sales executive who walked me through the process involved in buying health insurance. The conversation was extremely helpful. However, I haven't received the soft copy yet. Kindly send it across as soon as possible. Thanks!
    43. Amit Khare | Jul 14, 2018
      2
      While purchasing health insurance, the customer care representative explained the pros and cons of the policy thoroughly. She did not try to coerce me into buying something I didn't need. After her in-depth explanation of the process, she let me make the decision about the kind of policy I wanted.
    44. Babu Putti | Jul 14, 2018
      4
      A health insurance policy has so many layers. But thanks to your sales executive, I have all the necessary details I need to know. He was extremely courteous in his approach and gave me a thorough analysis of the product.
    45. Deepam Gupta | Jul 13, 2018
      4
      All the health insurance policy details, such as value-added services and resetting the sum insurance, were properly elaborated upon by the representative. I am completely convinced that I've made the right decision and am satisfied with the help received so far. I look forward to enjoying such a good response in the future as well.
    46. Jason Joseph | Jul 13, 2018
      5
      A kind and polite advisor helped me with my health insurance policy. She was lovely to talk to, and I'm sure she will help a lot of other customers when they speak to her. Really, she's a great asset to the company.
    47. Shreeram Nimgaonkar | Jul 13, 2018
      4
      While looking for health insurance, I received excellent assistance from your customer service executive over the phone. He was patient, understanding and very knowledgeable about the product. I would like to give him my sincere thanks for all the help.
    48. Deepak Gursahani | Jul 12, 2018
      4
      While purchasing the health insurance policy, I received some assistance from two different advisors. Both of them offered me great support and provided me with all the information I needed to make the right decision. Thank you!
    49. Shaswat Srivastava | Jul 12, 2018
      5
      I received excellent support through the customer care executive, which made buying health insurance very easy. The product was explained to me properly, and the entire interaction was a really pleasant experience. I learned about important benefits like life long renewability and free look period.
    50. Prajith Premkumar | Jul 11, 2018
      5
      Your insurance advisor supported me throughout the process of purchasing my health policy. During our conversation, I learned about the importance of features like wellness program and free look period, which is why I chose this plan. Thank you for all the help.
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      “My 2 year daughter was admitted in the hospital due to high fever and this was my first experience with ICICI Lombard claim and I have to te... ”

      Joe Cherian - Regional Manager - Chennai

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      “Appreciate your quick response to my recent follow up for my insurance policy. I got my policy certificate within hours of the same day. ”

      Haridas Fopalan - Senior Purchasing Officer Ali & Sons Contracting Co. LLC Abu Dhabi

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      “Good and timely response for claim settlement. Contrary to the agents who are behind the customer for policies and run away from responsibil... ”

      Prafulla Sarode - CSA Elcom Innovations Pvt. Ltd. Faridabad

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      “No.1. General Insurance Company, which has no lengthy process to clear the claims. Hope it will continue for years & years. All the best. ”

      Ajay Vrindavan Gupta - Operation Manager Seshaasai Business Forms Pvt. Ltd. Mumbai

      member

      “I like the customer friendly policies and the employee friendly environment ”

      M T Cosca - Education Promotion Services INCIDE Academy Nagercoil

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      “We have good experience up till now. Good feed back. ”

      Kanu Parekh - Owner Yogi Plastics - Sangli

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      “Your service support and network is very good ”

      Gaurang Desai - Manager manufacturing Tulip Group Goa

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      “I have been a customer of ICICI Lombard and very happy with the service provided and cashless hospitalisation with no worries and now I have... ”

      Shamin Mohan - Proprietor Preciaso world of interiors Kochi

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      “Extremely pleased with ICICI Lombard and cannot thank the support staff enough for smooth cashless hospitalization of my son and subsequent ... ”

      Satyanarayan Dash - Sr. Manager Zee Entertainment Enterprises Ltd Kolkata

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      “I have had one experience recently (January-February 2016) with ICICI Lombard. Based on this one experience my comment is as follows: Though... ”

      Sudheer Mehta - Baroda

      member

      “I am associated with you since 4 years. During this period I did not face any problem. My policies are getting renewed immediately, the clai... ”

      Jaweed Aslam Ahmed Shaikh - Technical Project Manager Mumbai

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      “Excellent service..strict timelines..flawless..I would never change my policy even if I have to pay a few extra bucks. Already referred to v... ”

      Ravindra Choudhary - Sales Manager - American Express New Delhi

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      “E​xtremely h​appy. V​ery ​satisfied ​with your express ​settlement of claims. My ​experience ​with you is ​unique ​as compared with others. ... ”

      Dilip V Bhide - Nagpur - Proposer

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      “You can say that I am big 'fan' of ICICI Bank. This is one of the main reasons I went to ICICI Lombard for my health insurance and 2-wheeler... ”

      Pawan Kabra - IT Professional - Surat

      member

      “Thanks for the very quick and immediate settlement of my hospital expenses reimbursement claim on 17th Feb 2016, Even though it t... ”

      R Krishnamoorthy - Bangalore - Retired Deputy General Manager, BSNL

      member

      “Good experience as positive and prompt response received. Expect to maintain and further improvement in meeting needs. ”

      Ashish Roy Chowdhury - CEO Burnpur Cement Ltd Kolkata

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      “I renewed my health and motor policy on icicilombard.com and it was a seamless experience. On my previous policy, I had registered a claim l... ”

      Belson Coutinho - Vice President - Jet Airways (India) Ltd - Mumbai

      member

      “It has been a great feeling to be a customer of ICICI Lombard. I have their complete health insurance policy and I am happy with it. This is... ”

      Anshul Thakur - Manager Maruti Suzuki,Delhi

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      “I was looking for tax saving options a couple of weeks back and one of my friend suggested health insurance. Since I already have a health i... ”

      Aditya Mishra – Lawyer Mumbai

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      “I found out about ICICI Lombard from my friend and looked up their website. I read about mediclaim policy and called them on 1800 2666 to kn... ”

      Gaurav Yadav - Manager at TheBooks

      member

      “I landed on your website while researching for medical insurance and was impressed by the benefits of your health insurance. I called the ca... ”

      Janmang Davda - Product Manager Mumbai

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      “I bought your health policy last year and it was good experience at that time. This year I raised a claim due to minor accident and your sta... ”

      Abhishek Parikh - Co-founder at The Bundlers

      member

      “I was looking for a health insurance policy for my parents and took a quote on icicilombard.com. The team followed up with me regularly and ... ”

      Raghav Grover - Manager – Client Solutions at Aspiring Minds Gurgaon

      member

      “One of my colleagues suggested that ICICI Lombard has a good policy when it comes to health/mediclaim insurance. I did my research and found... ”

      Arnab Sinha - Manager at Bluestar

      member

      “The service from the call center and the team is praise worthy. They convinced me to go for health booster product so that I can increase my... ”

      Sushant Kaw- Vice Chairperson at Gnaritas Fest

      member

      “I researched for a health insurance scheme on the internet and read about Complete Health Insurance offered by ICICI Lombard. The product fe... ”

      Nikunj Gulati - Deputy Manager - Exide Life Insurance Mumbai

      member

      “The product complete health insurance is suitable for an individual like me who has just started working. I was satisfied with the inclusion... ”

      Pushpendra Parashar - Relationship Manager HFFC Kolkata

      member

      “One of my friends introduced me to the concept of health insurance and I am glad he did as this one of the best investment I have made in my... ”

      Pratul Mahajan - Take over Manager Club Mahindra Mumbai

      member

      “I am already a customer of ICICI Lombard for a long time. I have health, car and two wheeler insurance with them. Last year I had a baby gir... ”

      Sandesh Jadhav -Marketing Manager -Mumbai

      member

      “ICICI Lombard has one of the best health policies available. I did a lot of comparison over the last year and found this to be the best one.... ”

      Saurabh Vaity – Marketing Manager Ahmedabad

      member

      “I am satisfied with the plan I have taken from ICICI Lombard for my health insurance. It has covered my young family. The service is good an... ”

      Hafiiz Shaikh – Mumbai

      member

      “I have just started working and read about tax planning. For my tax saving I decided to buy an ICICI Lombard health insurance policy. The bu... ”

      Kamlendra Singh – Mumbai

      member

      “While researching for mediclaim policies online, I came across complete health insurance and health booster from ICICI Lombard. After going ... ”

      Jai Dhonde – Gati Mumbai

      member

      “I was researching online for health insurance top up policy to increase sum assured for my existing policy which is through my firm. I read ... ”

      Aman Sharma - Reliance Communications Mumbai

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      “Since I am newly married, I researched for a lot of health policies which would cover me and my husband. Spoke to the team at icicilombard.c... ”

      Soniya Sanap - Senior Research Manager Kantar Worldpanel Mumbai

      member

      “I believe in natural treatment for diseases and illness and feel that anything can be cured using Ayurveda. It came as an instant delight wh... ”

      Neha Patel - Associate Manager Nielsen Mumbai

      member

      “I had a great call with the team at Lombard on the toll free number. They explained all inclusions and exclusions of their health policy whi... ”

      Pravin Kumbhar - Deputy Manager at Ashida Electronics Mumbai

      member

      “I have used ICICI bank site for online purchase of Health Insurance for my family. It was a nice experience and I enjoyed it. I could get de... ”

      P.D. Kulkarni - Bank Manager - Mumbai

      member

      “I am happy with the services offered by ICICI Lombard General Insurance Company. I have medical policies from different companies for my fam... ”

      Ashish Shah - Entrepreneur - Mumbai

      member

      “I am quite amazed to buy a policy from ICICI Lombard. There was no paperwork, no health check-up, no cheque payments, no reminder calls etc.... ”

      Ajit Deshpande - Software Engineer - Pune

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      ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
      ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd assigned by Northbridge Financial Corporation solely for the territory of India. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: L67200MH2000PLC129408.
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