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  • All plans cover COVID-19
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  • Complete Health Insurance

    Comprehensive health policy

  • Arogya Sanjeevani Policy

    Standard heath policy

  • Health Booster

    Increase your existing cover value

  • Personal Protect

    Accident protection

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#No medical tests will be required for insurance cover below the age of 46 years and sum insured up to ₹10 lakh. *As on 31st July 2020.

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What is ICICI Lombard Complete Health Insurance policy?

ICICI Lombard Complete Health Insurance policy secures your finances against sudden medical expenses. It is a comprehensive policy for you and your family, designed to cater to most of your common healthcare needs. It comes with an option to include your family under one policy called the family floater option. You can choose coverage for your family health insurance as per your medical needs such as maternity cover, OPD cover, critical illness cover, donor expenses cover, etc. Some of its noteworthy features include no limit on hospital room rent, no co-pay, no pre-medical check-up up to 45 years of age and 2 complimentary health check-up coupons every year for a family floater health insurance policy. As a result, it is one of the preferred health insurance policies in India.

Why should you buy a health insurance policy for yourself and your family?

Family health insurance is the need of the hour.

1

Medical costs are skyrocketing

They are high today and will be higher in the near future. A family floater health insurance is a smart way to safeguard your savings during a medical emergency.

2

Employer provided health policy is not enough

A health cover provided by your corporate firm or employer ceases to cover you once you switch the job. Furthermore, you cannot choose coverage or benefits as per your needs. Besides, the sum insured of corporate health plan may not be adequate to cover you and your dependents in case of a medical emergency. Hence, it is recommended to invest in one of the leading family health insurance plans in India that covers up to 2 adults adequately.

3

Lifestyle diseases are on the rise

An unhealthy way of life and work stress have made even the younger generation prone to lifestyle diseases. Thus, the need to have a family health insurance is undisputable even if you are young. The onset of a chronic condition like diabetes may make it difficult for you to buy a comprehensive medical insurance when you need it most. You may be required to undergo screening and medical check-up. Hence, it is recommended to invest in a family health insurance policy as early as possible. Not only is it affordable but also ensures optimum coverage when you need it most.

4

You can save some on family health insurance premium

By sharing your sum insured, you can smartly insure your entire family under one health plan. This will help in bringing down your health insurance premium significantly. You also do away with the hassle of managing multiple policies and their renewals.

5

Family’s healthcare needs get covered in one go

Occasionally you end up bearing out of pocket expenses for your family’s health check-up, viral flu, seasonal sickness and illnesses. These costs put together can weigh heavy on your pocket, and a family floater health insurance with OPD cover will help you avoid just that. You can choose the OPD cover by paying additional premium and reduce your out of pocket expenses.

6

You get tax benefit on health insurance premium

As per Section 80D of the Income Tax Act, you can avail tax benefit on the health insurance premium. Thus, a health policy not only saves you from breaking the bank during a medical emergency but also helps you to save in taxes.

What are the top reasons to buy ICICI Lombard Complete Health Insurance plan?

Here are the top 6 health insurance benefits that you reap with us.

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COVID-19 hospitalisation is covered

Our health plan covers hospitalisation expenses on account of COVID-19. We understand that currently the preferred health plan is the one that secures your family against the pandemic. So, if you get our health insurance for parents or family, you and your loved ones will be covered against the pandemic just 15 days after your policy start date*. If you have renewed the policy with us without any break or if the policy has been ported to ICICI Lombard, then the waiting period for COVID-19 won’t apply.

*Valid only till 31st March 2021
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No co-payment required

A health plan with a co-pay clause needs you to bear some part of the covered hospitalisation expenses as well at the time of claim. However, with our individual and family health insurance, there is no co-pay applicable. We will cover the entire amount that is payable as per your policy terms and conditions up to your sum insured.

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Pre-existing diseases are covered

One reason why our policy is one of the preferred health policies, is that it covers pre-existing diseases immediately after 2 years from the policy start date if you choose a plan with sum insured ₹3 lakh and above.

 
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You can avail reset benefit

If the balance sum insured under your family health plan is inadequate for subsequent claims by you and your family member we will reset it up to 100% of your base sum insured. This way you’ll have us by your side protecting your savings through the rest of the policy year. This benefit can be availed once in a policy year for a different illness or same illness but different insured.

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No capping on room rent

We know you wouldn’t want to compromise when it comes to your recovery. Hence, our family insurance covers the charges even for a private ward. So if you need your privacy for a speedy recovery, our family floater health policy will have you covered.

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You can enjoy additional sum insured

We reward you if you have made no claims in the previous policy year with us. The sum insured of your medical insurance policy for family is increased by 10% for every claim-free year up to a maximum of 50%. In case of claim the same will be reduced by 10%. Your benefits under the base plan remain unchanged.

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Why should you buy health policy online from ICICI Lombard?

It is a fuss-free way to secure yourself with one of the leading health insurance policies.

We know that your busy schedule may leave you with very little time to find a reliable health policy for family. So in order to choose one of the preferred health policies in India, digital can become your go-to solution.

We have hence, put together a super easy and customisable online experience. It can help you zero down on a health insurance policy for family from the comfort of your home. You can select, edit the number of family members you wish to cover under the family health plan. You can also have your pick from our smart set of add-on covers basis your healthcare needs. Additionally, our health assistance team is available to answer your COVID-19 queries on our dedicated helpline – 04066274205 between 9 AM to 6 PM from Monday to Saturday.

That’s not all. We let you claim digitally under your family medical insurance with us on our IL TakeCare mobile app. Besides, you also get to save 10% on your health insurance premium when you buy ICICI Lombard Complete Health Insurance policy for 2 years’ tenure.

What is covered by ICICI Lombard Complete Health Insurance policy?

Here’s what the ICICI Lombard Complete Health Insurance policy includes and excludes:

  • Inclusions
  • Exclusions

  • Hospitalisation

    Medical expenses incurred during hospitalisation for more than 24 hours, including room charges, doctor/surgeon’s fee, medicine bills, etc.

  • Pre and post hospitalisation

    Medical expenses incurred 30 days prior and 60 days post hospitalisation, provided we have accepted the in-patient claim.

  • Day care treatments

    The expenses for advanced, technological medical surgeries and procedures requiring less than 24 hours of hospitalisation (including dialysis, radiotherapy and chemotherapy).

  • Pre-existing diseases

    Pre-existing diseases that are declared at the time of proposal and accepted by us will be covered immediately after 2 years waiting period for sum insured of ₹3 lakh and above.

  • AYUSH treatment

    Expenses for in-patient treatment under Ayurveda, Unani, Siddha and Homeopathy (AYUSH) treatment only when it has been undergone in a government hospital or any institute recognised by the government and/or accredited by Quality Council of India/National Accreditation Board on Health.

  • Wellness program

    Redemption of wellness points earned due to healthy behaviour through various wellness and fitness activities. You can redeem the wellness points on OPD bills for doctor’s consultation, medicine and drugs, diagnostic expenses, dental expenses, etc.

  • Reset benefit

    Facility to restore your balance sum insured up to 100% of the base sum insured once in a policy year in case the sum insured including accrued additional sum insured (if any) is insufficient as a result of previous claims in that policy year. This benefit can be availed for a different illness or same illness but by different insured.

  • Emergency ambulance

    Reimbursement of up to ₹1500 per hospitalisation for reasonable expenses incurred on availing an ambulance service offered by a hospital or ambulance service provider in an emergency condition.

  • Free health check-up

    A complimentary health check-up coupon to each insured for every policy year, and 2 coupons per year for floater policies.

  • Lifelong renewability

    Provision to renew the health policy every year without any restriction on age.

  • Floater benefit

    Floater cover to get family (self, spouse, dependent parents, dependent children, brothers and sisters) covered for the same sum insured under a single policy by paying one premium amount. Any individual above 3 months of age and up to 6 years can be covered under the family insurance plan provided 1 adult is also covered under the same policy.

  • Additional sum insured

    Up to 10% sum insured rewarded to you over and above your existing sum insured for every claim-free year. The maximum additional sum insured that you can earn in total is 50%. In case of a claim under the policy, the accumulated additional sum insured will be reduced by 10% in the following year.

  • Cashless hospitalisation

    Cashless hospitalisation facility at any of our network providers or hospitals. You can view the updated list of these hospitals and providers here.

  • Pre-policy medical check-up

    No medical tests will be required for health cover below the age of 46 years and sum insured up to ₹10 lakh.

  • Free look period

    You can cancel the policy by giving written notice within 15 days of receiving the policy.
  • Any illness contracted within 30 days from the start date of your policy, except those incurred due to an accident. This clause does not apply to the subsequent renewals.
  • For the first 2 years, some diseases like cataract, hernia, stone in the urinary system and others will not be covered.
  • Any illness or disease or injury or a pre-existing disease before the start of the policy. However, these pre-existing diseases start to get covered if the policy is renewed with us for two consecutive years for sum insured of ₹3 lakh and above. For ₹2 lakh sum insured the same gets covered if the policy is renewed for 4 consecutive years.

    • Permanent exclusions:

  • Pregnancy and childbirth related complications, cosmetic, aesthetic and obesity related treatment.
  • War, civil war or breach of law.
  • Naturopathy treatment, acupressure, acupuncture, magnetic and other such therapies.
  • Treatment taken outside the country.
  • Any expenses arising out of domiciliary treatment.
    • *Please refer policy wordings for detailed list of exclusions.

Exclusions valid for the first 2 years:

    Treatment of the following diseases/illness/ailments
  • Cataract #
  • Benign prostatic hypertrophy
  • Myomectomy, hysterectomy unless because of malignancy
  • All types of hernia and hydrocele
  • Joint replacement, unless due to accident
  • Sinusitis and related disorders
  • Stone in the urinary and biliary systems
  • Dilatation and curettage, endometriosis
  • All types of skin and all internal tumours/cysts/nodules/polyps of any kind, including breast lumps, unless malignant
  • Dialysis required for chronic renal failure
  • Surgery on tonsils, adenoids and sinuses
  • Gastric and duodenal erosions and ulcers
  • Deviated nasal septum
  • Varicose veins/varicose ulcers
  • All types of internal congenital anomalies/ illness/ defects
    • If you renew the policy with us for 2 consecutive years, the above diseases or illness or ailments will be covered from the third year.
    #After 2 years from policy start date any claim for cataract treatment shall not exceed ₹20,000 per eye, during each policy year for sum insured up to ₹5 lakh and shall not exceed ₹1 lakh per eye for sum insured ₹7 lakh and above.

Policy documents: iHealth policy wordings | iHealth Plus policy wordings | Health Shield Policy Wordings | Health Shield Plus Policy Wordings Health Elite Policy Wordings | Health Elite Plus Policy Wordings

ICICI Lombard Complete Health Insurance plan add-on benefits

Customise your health insurance policy for family with our ready-made set of add-ons.

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Hospital daily cash allowance & convalescence benefit

While our family floater health insurance policy has your back for the larger expenses incurred during hospitalisation, our hospital daily cash allowance and convalescence benefit add-ons take care of your smaller yet significant out of pocket expenses.
With hospital daily cash allowance, you get ₹1,000 or ₹2,000 or ₹3,000 per day as per your sum insured, for maximum 10 days and minimum 3 days of hospitalisation per member. Under convalescence benefit, you get ₹10,000 per member for 10 or more consecutive days of hospitalisation once a year.

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Donor expenses & critical illness cover

In your attempt to put together a reliable family health insurance plan, you should not leave out essential add-ons like donor expenses and critical illness cover. The donor expenses add-on reimburses medical expenses for organ donor up to ₹50,000, incurred during organ transplantation screening, treatment, and surgery of the donor.
The critical illness cover, on the other hand, provides a lump sum benefit of up to 100% of the sum insured for plan with SI up to ₹10 lakh and 50% of SI for plans with SI greater than ₹10 lakh if you're diagnosed with any of the 9 critical illnesses for the first time during policy period. This cover can be purchased for adults only under family floater health policy. You cannot cover children under this cover.

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Outpatient treatment, wellness cover, maternity benefit & new born baby cover

Our cashless health policy for family has your back for medical costs incurred before, after and during hospitalisation. Moreover, our outpatient treatment cover will help you avoid any out-of-pocket expenses like doctor consultation fees, prescribed medication and diagnostics for occasional sickness.
The benefits under wellness cover make ICICI Lombard Complete Health Insurance one of the preferred health insurance policies. It rewards your initiatives to maintain good health and reimburses your expenses on wellness activities through the points you earn for them.
If you think you may not need a maternity insurance policy now but will need one in 2 or 3 years from now, then our maternity benefit add-on is worth adding to the cart. It covers you and your spouse after 3 years waiting period and bears the medical expenses for the normal delivery of a child, caesarian delivery and pre and post natal care.
Besides, under the new born cover, your baby is covered for a maximum period of up to 91 days from birth.

 

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How can I check my eligibility for ICICI Lombard Complete Health Insurance policy?

  • If you are above 18 years of age, you can buy the Complete Health Insurance policy for yourself and your family members, children and parents.
  • If you want your child to be covered under the family insurance plans, your child should be more than 3 months of age, and in case you are buying an individual health plan for your child, he or she should be more than 6 years of age.
  • A health policy purchased to cover children aged between 3 months to 5 years, should necessarily cover at least one adult too.
  • Children have to be more than 91 days old to be eligible for the health cover.
  • If you are buying the health plan for an individual who is more than 46 years of age, he or she will need to undergo a medical test at our designated diagnostic centres.
  • You can avail income tax benefits under Section 80D, only on health policies bought for self, spouse, parents and dependent children.
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    Reviews and ratings

    Tapas Varshney

    Good experience. The salesperson offered her support till the end of the transaction and provided me with all the possible solutions to my issues. It took me 2-4 days to finalise the mediclaim policy, but I got a great response from her. Thank you.

    Rajiv Singh

    Your agent had great convincing power along with an in-depth knowledge of the product as well as the market. Her command over the language, combined with her selling skills, made this interaction a productive one. I thank her from the bottom of my heart for her support.

    Sujith E. Job

    My experience of purchasing a health insurance policy from ICICI Lombard was smooth and really easy, thanks to the competence of the executive. He made sure I understood the key features and benefits of the plan, such as cashless hospitalisation and coverage for day-care expenses. He was patient with me throughout the interaction. Thanks, appreciate it.

    Rahulkumar Kalubhai Mer

    Excellent service. I had the good fortune of connecting with one of your top executives and talk about the features and benefits of the mediclaim policy. She listened to me patiently, understood my requirements, and then advised me accordingly. Her knowledge and communication skills made me trust her judgement and follow her advice.

    Bhawani Shankar Panda

    It was a nice experience to talk to the agent from ICICI Lombard. She has good knowledge of the available products and their features and benefits. She helped me in choosing the best mediclaim policy for my mother. Well done!

    Ambalal Chawda

    Way to go! I was very happy with the way the agent handled my transaction. She used her incredible knowledge and communication skills to convince me to buy the health insurance plan and gave me excellent suggestions. I appreciate it.

    Mandeep Singh Makkar

    Your representative has been very helpful and responsive during my wellness claim and renewal process of the health insurance policy. She even reacquainted me with features and benefits like emergency ambulance cover and life long renewability. I would like to thank her and rate her service 10 out of 10.

    Trevor

    The executive was clear in his conversation with me. He was knowledgeable, patient, and a good resource for all the information I needed about the health insurance policy. In the end, I was able to make an educated choice.

    Jayanti Vaidyanath

    Your representative was very professional, helpful, and supportive. He solved all my problems and gave me expert advice on the matter of buying health insurance. Congrats on a job well done!

    Dipak Kolambe

    Great experience. All the information I needed was provided by the agent and the customer interaction was very good. ICICI Lombard trains their employees well and it shows in the way they interact.

    Vishal Parikh

    Good response. I would like to express my gratitude to the customer care employee who helped me get the health insurance. He was wonderful to talk to and extended me every courtesy in the book. I am sure he is an asset to the organisation and deserves all the appreciation. Thanks a lot.

    Deepika

    The executive seemed very helpful on the call. She answered all my queries in a satisfactory manner and guided me through the process of purchasing health insurance on the website. I would like to rate her service 5 stars.

    Kumar Saket

    Thanks to the proactive nature of the agent, I was able to get my health insurance renewed on time. My conversation with him was polite and informative. The organisation is lucky to have people like him who understand and care about customers.

    Kumarasamy Manickavasagam

    My interaction with the representative was good. He was patient throughout the call and answered all my queries in great detail without batting an eyelid. He was competent, smart, and a professional through and through. Really appreciate it.

    Gargie Rajmohan

    The representative I interacted with is testament to the fact that having a good product is not enough unless the salesperson knows what to do. He knew exactly what to do and how to approach me, which is why I am now the proud owner of a health insurance policy that fits my needs. Thanks for all the help.

    Ravindar Asani

    Your website was easy to browse and quick in usability. I was even able to contact one of your agents and get some help on the purchase of the health insurance policy. Congratulations on a job well done!

    Himanshi P. Chaurasia

    The service I received from your customer support employee was good. She clarified all my doubts and acquainted me with important features and benefits of the health insurance policy such as cashless hospitalisation and emergency ambulance cover. Wonderful assistance, thank you.

    Vishwanath P.

    Your representative was very good at providing information related to the health insurance policy and telling me about its benefits. She was polite, clear, and overall an excellent salesperson. I truly enjoyed talking to her.

    Jagnarayan R. Chowdhary

    I am quite satisfied by the information shared by your executive. He told me explicitly about the importance of inclusions such as cashless hospitalisation, reset benefit, and free look period. Grateful to him and the organisation for simplifying a complex procedure.

    Ajju Antony

    Initially, the agent helped me clear my queries about the health insurance policy and its add-on covers. Once I opted for them, they were not reflecting in the plan. I went to her with the problem and she explained the way around it immediately. Thanks for the swift response.

    Vishal Palla

    Your representative was extremely helpful in buying insurance for my parents. The way he communicated inspired confidence in the company and made me feel at ease. He was a major part of my decision to go ahead with ICICI Lombard. The best part was he followed up even after the sale to help with other formalities. Overall, a great experience.

    Sourabh Banerjee

    The agent at ICICI Lombard was extremely knowledgeable and had a good attitude towards me as well as his job. It was a pleasure to interact with him and learn about the various terms and inclusions of the policy. 

    Kumar Ganesh

    I was living with the misconception that I didn't need a health insurance policy because I was fit and fine. However, after talking to you agent, I am glad to have a cover. She gave me a fabulous explanation of the product, because of which I made the purchase. Superb work, deserves a pat on the back.

    Palash Patra

    I think ICICI Lombard's iHealth policy is the best product in the market. I would like to request a few upgrades, such as organ donor, air ambulance, good health returns, and regular health check-ups. Thank you for guiding me to this plan. Keep it up. 

    Shekhar

    The agent showcased her excellent communication skills during hour interaction about the health insurance policy. She was articulate while telling me about features and benefits like free look period, life long renewability, and cashless hospitalisation. Thanks for getting me in touch with her.

    Adibabu Vemavarapu

    Very happy with your team member who convinced me to buy the health insurance policy. He had good knowledge on the products and provided me with all the information I needed. Thank you so much for the support and guidance.

    Abhishek Parihar

    My experience with the agent who sold me the health insurance policy was very satisfying. He explained several plans in great detail and knew everything there was to know about each product. He really impressed me with his brilliance and made the purchase process easier.

    Raju

    The executive was a nice guy. We had a fantastic interaction, during which he shared his knowledge about the inclusions and exclusions of the policy. He was transparent, polite, and an utter professional with a friendly attitude. Looking forward to more discussions like this.

    Ravi Ranjan

    I am satisfied with the service provided by your agent. She made sure I wasn’t confused about any of the policy features and benefits and clarified all my doubts in an instant. I couldn’t have asked her for more. Great job!

    Srinivas Nagaraja

    I had a good interaction with your representative regarding the health insurance policy. He was able to explain the product details clearly, which helped me decide to buy it. He also called me back whenever I had a query prior to issuing the plan. I will not hesitate in recommending ICICI Lombard for insurance.

    Tanveer

    I had a very informative discussion with your salespersons regarding the mediclaim policy for family. They were willing to explain each and every inclusion at length and spend as much time as it took to satisfy my queries. I am impressed by their diligence and confident in their ability.

    Kumar Avishek

    The agent helped me buy the health insurance policy in a hassle-free way. I genuinely never expected to buy a comprehensive plan with such ease, but thanks to him, I was able to get my whole family insured in practically no time. Thank you for convincing me and supporting me through the process.

    Jogesh Niwalkar

    Generally, I don't write reviews. But people like the executive at ICICI Lombard deserve words of appreciation. She was very polite and patient. I believe she is an asset to your organisation. Thanks for all the support.

    Virender Goel

    Had a very good interaction with your representative. She explained all the details very well. I had a few queries about the process, but it didn't take her very long to resolve them. I appreciate her service.

    B. Prabhakar

    Excellent interaction. She was confident in her knowledge and provided all the answers I was looking for. Her communication skills and intelligence helped me believe that this was the right plan for me.

    Arnold Donovan

    Very helpful interaction. I learned everything I needed to know about the health insurance policy before making a decision. The agent was polite, friendly, and incredibly supportive. Happy to have ICICI Lombard as my insurance provider.

    Solomon

    Good experience at ICICI Lombard. The agent listened to me and understood my needs before making any suggestions about the mediclaim policy. I am glad that it was a wonderful interaction. Thanks a lot.

    Marimuthu G. Velalar

    I received flawless support from your salesperson when I approached ICICI Lombard to buy a health insurance policy. He was completely supportive of my needs and helped me fufil them by advising me on the right plan. My overall experience with him as well as the organisation was worthy of five stars.

    Vaishnavi Sawant

    Had one of the best experiences ever with the customer care department of an organisation. The agent was very precise while giving out information about the mediclaim policy and made sure the one he persuaded me to buy aligned with my requirements. Please continue serving people with the same enthusiasm and care.

    Pralay Krishna Mazumder

    Very good way of explaining the details of the health insurance policy. The advisor gave me all the information I needed to make a decision. I am happy to have chosen ICICI Lombard as my insurance provider. Thanks for all the help.

    Nishant Donde

    Excellent service provided by the representative. Our interaction went really well and cleared all my doubts about the health insurance cover. By the end, I was convinced to buy it based on merits like cashless hospitalisation and life long renewability.

    Josh K.J.

    It was nice talking to your customer care executive. He was encouraging and understanding. I got all my doubts cleared and am happy about the product I purchased. Thanks for the support from your team, ICICI Lombard.

    Geetanjali Rao Sambangi

    Your agent helped me out with the process of buying a new health insurance policy. He also clarified my doubts and explained all the features and benefits. I specifically bought the plan because it offers in patient AYUSH treatment and emergency ambulance cover.

    Manoj Kumar V. Bhatt

    I am highly impressed with the service rendered to me by your sales agent. He behaved in a professional manner throughout our interaction and listed enough upsides of the policy to convince me to make the purchase. He also had excellent communication skills, which made my decision easier.

    Alok Gupta

    Excellent discussion with the agent from ICICI Lombard. It led to me buying the health insurance policy because I was confident in her judgement and understanding of my needs. I would like to rate her 10 out of 10 for the wonderful support.

    Rakesh Kumar Tiwari

    The executive was clear in her communication. She knew the product well and convinced me to enhance my sum insured with her logic. This is the first time someone from the organisation spoke to me with clarity about the product. I'm sure whatever is explained to me will appear in the policy document, which I am yet to check.

     

    List of Network Hospitals

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      ICICI Lombard General Insurance Company Limited,

      ICICI Lombard House, 414, Veer Savarkar Marg, Near
      Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025.

      Reg. No.115 Email: customersupport@icicilombard.com Fax no - 022 61961323

      ICICI Lombard General Insurance Ltd. is one of the leading private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.

      ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. CIN: L67200MH2000PLC129408

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