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Home Insurance

Customer Reviews

Amarpreet Singh

  |   21 Dec 2017

I was looking to buy home insurance and your customer service associate came to my aid right away. She was really helpful to me while filling up the insurance application online. In fact, she was very polite and cooperative throughout the purchase procedure. Really appreciate her sincerity and dedication to her job.

Venkatasalapathi Srinivasan

  |   10 Dec 2017

I’d gotten in touch with your executive for the purchase of my home insurance policy. It was a wonderful experience interacting with her. She explained the ins and outs of the policy in detail. She guided me to make the right choice and even helped to complete the payment process. I would highly recommend her for her excellent service.

Sastri Siva Kumar

  |   30 Nov 2017

I had a nice chat with your customer service executive today. She was very accommodating, and patiently explained to me the details of your home insurance plan. Her explanation convinced me that the policy was entirely suitable for my needs, which is why I decided to go ahead and buy it.

J. Vijayakumar

  |   16 Nov 2017

I am really impressed with the meticulous manner in which your agent assisted me. She helped me to zero in on the home insurance option that would give me the best long-term benefit. She even came to my aid when I was buying the policy online, because of which I was able to complete the payment without any hassle.

Naveen Bachwani

  |   22 Oct 2017

I spoke to the same customer care agent on more than one occasion and found her to be knowledgeable, caring and very responsive to my insurance needs. Please recognize the excellent effort she is putting in to address customer requirements in any way possible.

Kamini Verma

  |   11 Oct 2017

The advisor assisted me so very well, she was extremely helpful, well informed and above all so very patient with my repeated queries. She made the whole process a breeze. It's people like her that give a company a good name. Thank you!

Manan Desai

  |   10 Oct 2017

I just bought home insurance for a total of four properties from you. Unbelievable as it may sound I was more inclined to Bajaj Allianz for certain reasons including their offering of escalation clause and 25-year term. But your advisor eventually convinced me to buy from here. She was polite and yet persistent, knowledgeable but not wise-guy-sounding, and patient and yet efficient.

Rohit Thomas

  |   09 Oct 2017

Despite the fact that I had to have multiple calls regarding the same policy, your advisor showed great patience and helped me understand all the details. Purchased home insurance policy and that’s all thanks.

Vinod Kumar

  |   05 Oct 2017

The advisor helped very effectively in filling up online form and the details covered and non-covered under the policy. It was a great help throughout.

Raj Kumar Kamal

  |   03 Oct 2017

Had to renew my home insurance policy and your customer advisor guided me through the entire process and was always there to answer my questions at every step. Thanks and keep it up.

Sudhir Veeramangal Hebbar

  |   01 Oct 2017

The advisor provided excellent service. Her email response was specific to my queries, her call backs were quite prompt and inputs were detailed. I am very happy with the service provided by her to book the Home Insurance Policy.

Kanchan Kumar

  |   30 Sep 2017

The executive helped me in getting Home Insurance renewed online. She explained everything with clarity and patience. I rate her 10 out of 10.

Shahzad Akhter

  |   29 Sep 2017

I spoke with your executive for my home insurance related queries and she helped me with all my queries and provided all the details I was looking for. Thanks and best wishes.

Surendra Singh

  |   22 Sep 2017

We bought home insurance today and the executive helped us very nicely. She was there with us on call till we finished the complete process. She was very polite and explained all details about the policy. Its always great being ICICI customer.

Arup Ranjan Das

  |   19 Sep 2017

Wanted to buy home insurance from ICICI Lombard and your advisor made my decision even simpler. She explained all the details and helped me to clear all my concerns regarding the minute policy details. Booked the policy online after the call and completed the whole process in few minutes. Thanks for making it so easy.

Babu Narayan

  |   14 Sep 2017

I was able to renew my policy online easily thanks to the assistance from your executive. She appeared to be customer sensitive and eager to help with all clarifications patiently.

Satish Singh

  |   11 Sep 2017

Excellent detailing and work done including follow up calls by ICICI Lombard customer service advisor. Keep up the good work.

Kingshuk Majumdar

  |   09 Sep 2017

I purchased my home insurance online from your site. I am very impressed with information shared about the product.

Karan Joshi

  |   08 Sep 2017

Had a great experience discussing my home insurance needs with your advisors. Also bought the policy online while on the same call. Keep up the good work

Ravikumar D. Suthar

  |   05 Sep 2017

Extremely helpful customer service advisor. Thank you very much for helping me to purchase home insurance online.

Gail India Ltd

  |   03 Sep 2017

Purchased home insurance online after detailed discussion with your customer service advisor. She was very supportive and answered all my queries helping me to make my decision to purchase the insurance.

Sanjay Datar

  |   27 Aug 2017

Assistance and response towards my queries by customer service advisor was very good. She gave product details in depth. I would like to thank her for the support.

Padmakumar Nair

  |   15 Aug 2017

Customer service associate was very meticulous and excellent in her Job. Her follow-up is quite remarkable. Many times I procrastinate in my decision making but she didn’t loose any hope and did follow up. She was very convincing and helpful; also provided complete assistance in insuring home insurance. Thank you for all the help and support. Good luck.

Sumit Das

  |   07 Aug 2017

Online application process for home insurance was very easy and hassle free. The few doubts I had was cleared up by your Advisor. She was very helpful throughout the whole process.

Abrar Khan

  |   06 Aug 2017

Your team was very helpful and answered all my queries to buy home insurance with patience. All the best ICICI Lombard and team.

Ramesh Akinepalli

  |   04 Aug 2017

Your customer support team provided all details of home insurance policy. That helped me to understand and go ahead in buying the policy online.

Sreemannarayana Golla

  |   02 Aug 2017

Overall experience: very good. Your advisor has explained details of policy and her communication is good. She has given answers for all the queries which I have. Thanks.

Rajesh Rakheja

  |   29 Jul 2017

I had a query regarding renewal of home insurance which was very well stated to me by your representative. I am happy with the service. Also detailed information given for a new product i.e. Personal Protect Policy and it seems good policy.


  |   24 Jul 2017

Excellent support and best home insurance policy offered by ICICI Lombard. Overall experience was smooth and great. Thanks

Vijay Kumar Jain

  |   16 Jul 2017

Excellent support. Your team clearly explained the home insurance policy and helped me to buy home policy online. Very good follow up by your team. 100% satisfied.

R.P. Bhadran

  |   08 Jul 2017

The service provided by your advisor was extremely good. She could clarify all my queries authentically and helped me to buy home insurance policy online. Thanks.

A.A. Quyoom

  |   05 Jul 2017

I appreciate the commendable role played by your sales representative while dealing with me in procuring home insurance. She is candid, assiduous, diligent, dynamic and soft spoken lady. Her role definitely increases the product sale of the ICICI Lombard. I wish her immense success.

Sisir Kumar Mondal

  |   30 Jun 2017

Your customer care executive has supported me to buy Home insurance policy over the phone. I think she is absolutely fine and sharp at her work. I would like to take service from ICICI Lombard if I need any further protection services.


  |   20 Jun 2017

It was a very pleasant experience on buying policy from icicilombard.com, appreciate all service and support by your team. Thanks a lot.

Praveen Nair

  |   15 Jun 2017

The team at ICICI Lombard was very quick to respond to my queries and the services offered were above par. All my queries were dealt patiently by the customer care executive. Thanks to ICICI Lombard's team for their prompt services.


  |   31 May 2017

Sir, I would like to know about home insurance policy in detail.

Niranjan D Thakkar

  |   08 May 2017

ICICI Lombard’s home insurance has lots of benefits such as it covers damage against any natural calamities, fire and also it covers home content. Such an easy & quick process to buy policy online.

Dharmendra Kumar

  |   26 Apr 2017

Your customer executive has explained all terms and conditions of my home insurance policy. She is customer responsive, makes customer delighted and satisfied with the ICICI Lombard product offerings. I think she will be a true asset to ICICI Lombard in future.

Vijayasimha Br

  |   25 Apr 2017

I had an excellent experience with ICICI Lombard while buying home policy online. Great job. Thank you!

Anil Sazawal

  |   24 Apr 2017

Very helpful and informative information provided by your customer support team, they explained inclusions and exclusions of my home policy. Good job.


  |   23 Apr 2017

I have bought a home insurance policy online without any documents and paid premium online. Hassel free experience. Thank you ICICI Lombard.

Vinod Kumar Bhatia

  |   22 Apr 2017

Hi, your representative explained me why home insurance policy is necessary to protect my sweet home, also she provided information on add-on covers. Happy with overall experience.


  |   20 Apr 2017

I was not be able to access the website... might be some technical glitches.....your representative called me & helped in every possible way...right from informing every minute details of the policy to helping me making payment for the same....she just made the whole task simple....thanks a lot........

Abhishek Gupta

  |   19 Apr 2017

Your representative was helpful and very knowledgeable about the home policy. Looking at the benefits of the policy, I made a mind to buy home insurance policy from your organisation.

Vanaja Nair

  |   18 Apr 2017

Home insurance from ICICI Lombard have lots of coverage. Buying online was quick & easy.

Kunnathully Babu

  |   16 Apr 2017

Your representative was really helpful in renewal of the existing house insurance. She explained benefit of renewal of the policy in detail and helped me to renew online/payment of premium. She has even advocated for purchase of personal accident insurance policy to cover any loss on a/c of mishaps. Thank you.

Hedi Soman

  |   15 Apr 2017

Your team helped me to understand what is covered in my home insurance policy and what is not. They assisted me buying the policy online. Thank you.

Deepak Kunzru

  |   13 Apr 2017

I was thoroughly satisfied with your service. I interacted with your team regarding home insurance and they explained every aspect of policy, also assisted me to buy online.

Nilesh Yadav

  |   12 Apr 2017

Your executive helped me a lot throughout policy buy process. Mobile signal was weak, but she didn’t hesitate to repeat things again and again. Very co-operative and customer oriented. Thank you

Sateesh Chandra

  |   10 Apr 2017

Familiarize well with important facts about home insurance, and now I know why ICICI Lombard is best.

Soumen Bhattacharjee

  |   09 Apr 2017

Your team helped a lot. I appreciate their knowledge and support to buy home insurance.

William Dsouza

  |   08 Apr 2017

Excellent home policy offered by ICICI Lombard, it protects my home against any uncertainty. Feel relieved now. Thanks.

Vinod Lal Yadav

  |   07 Apr 2017

Your team provided very good service. They resolved all my doubts regarding home insurance policy and assisted me to buy online. Thanks a lot…

Dipak Ranjan Swain

  |   06 Apr 2017

Thank you very much for your detailed explanation and support for my home insurance policy. Nice customer service.

Sujit Marar

  |   02 Apr 2017

Your Employee have provided a detailed description for home Insurance and Personal Protect through examples, also explained advantages of having home insurance and clearly guided me through the process. Thanks for a clear suggestion, guidance for the policies.

Sagar Laddha

  |   30 Mar 2017

First class service from ICICI Lombard home insurance team. They are very helpful, cleared all my doubts and also provided all the information related to my policy. Thank you.

Ajay Kumar Wali

  |   27 Mar 2017

I was impressed the way one of your executives has dealt with a customer like me. I appreciate and congratulate ICICI Lombard to keep such front office staff who motivates the customer to get business for the company, and security for the customer.

Yash Gupta

  |   24 Mar 2017

Spoke to your home insurance advisor and he was very kind and helpful. He helped me to understand my home insurance policy. Peace of mind knowing that my home and its content are secured.

T.G. Chandrashekhar

  |   19 Mar 2017

I interacted with your representative. I was given a very good oversight of the policy to my satisfaction and she was clear and descriptive in her feedback. She had lot of patience to answer all my question. Excellent customer service.

Karan Saraf

  |   13 Mar 2017

Buying home insurance from icicilombard.com was very straightforward and easy. All the features and benefits are well pointed on website.

Jayanth P.

  |   10 Mar 2017

Absolutely excellent support from your representative for buying my policy from ICICI Lombard. She explained the terms and conditions about the policy very well and directed me through each and every page of the website. Any small information about a policy is very much important before purchasing it, especially in this competent world of business. And getting it explained by a CCE patiently and clearly is another big challenge which we customers are facing there. She has done her job very well. Thanks for giving light in the area of insurance, where I was completely in dark and scared of.

Rohan Karmarkar

  |   07 Mar 2017

Your advisor was very helpful in me purchasing my home insurance policy. She provided with all the clarifications and details. She was very transparent and provided multiple options.

Muniraju Kolar

  |   04 Mar 2017

I got help from your agent. She guided me through the policy buying process and also explained the policy details like inclusions and exclusions very clearly. It was a pleasant experience buying the policy from icicilombard.com. Thank you.

Prashant Saxena

  |   03 Mar 2017

Have used the ICICI Lombard Company before and therefore chose to use them again to get home insurance for my new flat. Excellent customer service always.

Ajay Dhar

  |   28 Feb 2017

Your representative has been very clear in taking me through the home insurance renewal process. Her communication and instruction were very precise and to the point. Thanks

Shouvik Majumdar

  |   26 Feb 2017

Your team has been extremely helpful in sorting out and explaining the policy details as well as the circumstances under which policy will not be covered. Thank you so much.

Sridhar Kuppu

  |   21 Feb 2017

Thanks to ICICI Lombard for making the whole experience of obtaining our home insurance simple and straight forward. I will certainly recommend them to friends and family

Appaso Patil

  |   18 Feb 2017

It was wonderful experience of buying the home insurance policy. The information provided by your team was adequate and good. Thanks.

Pankaj Krishna

  |   14 Feb 2017

Your representative was very helpful and informative. Guidance given by him helped me to take the decision to buy a home insurance as well as a personal insurance too. Thanks for all the guidance and support.

Raj Sujan

  |   12 Feb 2017

Excellent. Meticulous service from ICICI Lombard. I bought home insurance policy online and received soft copy on my registered email id. Thanks for such a quick service.

Sanjay Chauhan

  |   11 Feb 2017

Thank you ICICI Lombard for such an extraordinary support. Your representative explained me the policy’s inclusion and exclusion in detail. Great policy!

bhargav sojitra

  |   09 Feb 2017

My home insurance policy was excellent which covers my building structure as well as content of my flat. Fantastic service offered by ICICI Lombard.

Sarah Richardson

  |   07 Feb 2017

I received excellent service from ICICI Lombard. Their representative explained all the details of home insurance and also assisted me to buy the policy via online.

Snehendu Mondal

  |   05 Feb 2017

Hi, your executive has helped me to choose the right home insurance policy as per my need. He assisted me during buying process. Thank you.

Purnim Saha

  |   27 Jan 2017

Fantastic service! Your representative explained me what is covered and what is not covered in my home insurance policy. Thank you….

Poonam Mitra

  |   24 Jan 2017

ICICI Lombard, your executive assisted me in getting a home insurance policy. He explained me all features of my policy. I really appreciate all the help.

Nelson Cabral

  |   22 Jan 2017

Just got a Home insurance policy and was very happy dealing with ICICI Lombard website. Excellent policy offered by ICICI Lombard.

Ratnesh Kumar Purohit

  |   19 Jan 2017

Your representative helped me to resolve all my queries on home insurance policy and assisted me to buy the policy online.

Abhishek Kumar

  |   18 Jan 2017

Very good response from your team while purchasing home insurance policy. They explained me all the exclusions in the policy. This is one of the best home insurance policy offered by ICICI Lombard.

Sushil Mishra

  |   17 Jan 2017

Your team assisted me great and very quickly. They highlighted all the key features of policy such as we can buy the insurance for building structure as well as home content etc. I highly appreciate their help to purchase the policy. Thank you, all the best!!

Sameet Naik

  |   16 Jan 2017

Thank you for helping me to get a Home Insurance policy. It was very informative and helpful website, hassle free buying policy from icicilombard.com

Sangeeta Bajaj

  |   15 Jan 2017

ICICI Lombard website is very helpful, it provides all the information of a home insurance policy and I bought this policy online. Overall excellent experience.

Rahul Chawla

  |   13 Jan 2017

Your team representative has given a good walkthrough of a home insurance policy over call and helped me to buy the policy. Thanks.

Bontha Papa Rao

  |   12 Jan 2017

Your team was very helpful in point-by-point guidance on selection of home insurance policy. Also, explaining the inclusions and exclusions in the policy. I am very much satisfied by their dedication and customer-centric approach.

Prashanth Murthy

  |   11 Jan 2017

Your team explained me all the details of home insurance with inclusion & exclusion in policy and helped throughout the buying process of policy. Thanks

Ashish Tripathy

  |   11 Jan 2017

Hassle free Insurance Procedure. Your team had provided me the relevant information regarding the home insurance policy and helped me in policy issuance. Overall the process was simple and customer centric. Thanks

Gautam Lahiri

  |   08 Jan 2017

I have spoken to your support staff, she helped me to buy the home insurance for structure and content. She is very professional and knowledgeable and successfully guided me to buy the product online. She must be recognized for this work.

Saugat Dutta

  |   08 Jan 2017

I purchased my Home Insurance and Content Policies from your advisor. She explained the policies in detail and was able to advice on several aspects of home and content insurance. Great policy. Thanks.

Manoj Kumar

  |   08 Jan 2017

Awesome experience! Your team explained well to me about home policy and assisted me in buying the policy online. Thanks

Arun Modi

  |   07 Jan 2017

I interacted with your sales representative for buying home insurance. She was quite helpful, knowledgeable and efficiently guided me to complete my transaction. Overall the experience was excellent.

saurabh sahni

  |   06 Jan 2017

Your advisor from New Delhi was fantastic. He explained me all details about home insurance policy and helped me to choose right policy as per my need. Kudos..

Suresh Shah

  |   06 Jan 2017

Your team has been the most helpful during my process of getting the home insurance policy. They explained each and every detail of a policy and guided throughout the policy buying procedure. Thanks

Sailesh Kumar

  |   05 Jan 2017

Excellent support by your team, due to this I am able to complete the purchasing process of home insurance easily. They were very prompt, clear to the point and provided all the details necessary for me to be able to complete the purchase. Much appreciate their support and quality of service.

Rinugeorge Dastur

  |   05 Jan 2017

I had a very good experience in purchasing a home insurance policy from ICICI Lombard. Your team resolved all my queries related to policy and assisted me to purchase the policy online.

Naveen Jayaraman

  |   03 Jan 2017

It was a good experience. Your sales representative answered all my questions regarding home insurance and she also helped me in buying the policy online. Thanks

Rohit Gambhir

  |   31 Dec 2016

I received informative details about home insurance from your team and they helped me to purchase the policy.

Rachit Madan

  |   29 Dec 2016

Your agent was really helpful in conversing and finding the best home insurance policy for me. Looking forward for more in future.

Kumkum Ganguly

  |   26 Dec 2016

Your team helped me to purchase a good home insurance policy and explained me that this policy cover losses against burglary, theft etc. Their support is appreciated.

Rohit Uttamchandani

  |   24 Dec 2016

Your support team did a great job at taking me through the process of buying my home insurance policy.

G Shyamala Rao

  |   24 Dec 2016

Dear Sir/Mam, really, your support advisor was very helpful in buying home insurance policy. She explained me policy in detail and resolved all my queries. I hope in future if help is required I will contact you ICICI Lombard.

Sivaramakrishnan Ramakrishnan

  |   24 Dec 2016

Your agent has helped me to get a Home Insurance policy online. She was very patient and walked me through the procedure, inclusions and exclusion.

Balamurali Balakrishnan

  |   23 Dec 2016

Your team provided excellent support to decide the exact home insurance policy as per my requirement. Thanks

Bharat Lalwani

  |   18 Dec 2016

Your team member was very good in terms of explaining the home insurance policy, being polite, courteous and solving the purpose for which I called. She was complete in terms of ensuring immediate policy purchase, solving queries and even ensuring feedback. It is delight to have this kind of good customer care executives and it was wonderful interacting with her.

Amar Bajaj

  |   17 Dec 2016

Your team helped me to purchase home insurance policy online. Thanks ICICI Lombard for such a great service.

Biju Nair

  |   17 Dec 2016

Your team was very helpful and informative about my home insurance policy. They provided all the information on policy. Good work keep it up!!

Anjani Choubey

  |   16 Dec 2016

Excellent service provided by ICICI Lombard. Your team explained everything and were helpful for finalising the home insurance policy as per my need.

Hari Das

  |   15 Dec 2016

Your team resolved all my queries and helped me to buy home insurance policy in a matter of minutes. Excellent.

Bakhshish Bains

  |   19 Nov 2016

Excellent home insurance offered by ICICI Lombard and great service. Thanks

Mohan Krishnan

  |   18 Nov 2016

Excellent support by your team to buy home insurance.

Manish Jaitly

  |   17 Nov 2016

Your customer support team was very helpful in explaining me both the home insurance and the personal accident policy. They had followed up professionally and did a very good job.

Balaji Damodaran

  |   15 Nov 2016

Your team has explained me the latest features of the home insurance policy and it was really good. Clearly explained me to understand new enhanced features for add on cover and helped me to buy policy online. Website is very elegantly carved and easy to do things online. Really nice.

Kashyap Parmar

  |   14 Nov 2016

Your support team has provided all required details to buy home insurance policy.

Sudeep Unnikrishnan

  |   13 Nov 2016

Your representative was very helpful in selecting the home policy, explaining the features like protecting home content such as jewellery, electronics and furniture etc. Excellent service

Hareram Singh

  |   12 Nov 2016

I had an interaction with your representative and they helped me to buy home insurance policy online. Thank you so much

Rajeev Saxena

  |   10 Nov 2016

Your executive was very helpful to me and very clear in conversation. She has resolved all the issues and had a good knowledge about home insurance policy.

Pantulu Gunnaiah Dinavahi

  |   09 Nov 2016

ICICI Lombard Contact Person is very excellent in sales, she did a very impressive job of pre-sales, and guided me well through the process of buying the Home Insurance policy online.

Anil Raina

  |   07 Nov 2016

Good sales person and very helpful team. I am impressed the way you are handling the customer’s query. Thanks for resolving all my doubt about home insurance.

Sanju Yadav

  |   06 Nov 2016

It was great help from your team throughout the process from selecting home insurance as per my requirement to buying the policy. Thanks

Mugdh Kumar

  |   04 Nov 2016

The assisting executive was extremely knowledgeable, helpful and committed towards their job. She has provided all the details and benefits of home insurance.

Rushvin Pathak

  |   03 Nov 2016

Your support team had been superb in customer service. They proactively suggested to buy 2 more useful policies as well. Great customer service by ICICI Lombard

Saraswati Rajagopal

  |   02 Nov 2016

Your team was very helpful in buying home insurance policy online. Thanks

G. Jagannath

  |   01 Nov 2016

I have been contacted by your advisor to buy the home insurance policy and she was very much co-operative in guiding and helped me to buy the policy. Thank you very much for your service.

Nitya Adhikari

  |   21 Oct 2016

The entire process was very convenient and fast!. The policy was also delivered on time.

Sunil Nair

  |   05 Sep 2016

The overall experience of renewal was smooth. Thanks ICICI Lombard.

Sachin Gupta

  |   09 Feb 2016

Good service, good guidance. Your team guided me step by step and all details of the product were explained in detail. Complete procedure done online, in continuation with a call.