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Get cashless services at 3500+ network garages

Whether long journeys or tough roads, be assured of assistance when you need it. With our car insurance, you become eligible for cashless services at our 3500+ network garages across the country.

7 reasons to buy ICICI Lombard Car Insurance

  • member

    A dent in your car will not cause a dent in your finances


    Get the Zero Depreciation Cover and avail coverage on replaced parts with no deduction for depreciation

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    Switch to our policy and retain existing benefits


    Transfer your No Claim Bonus from an existing policy, if you haven’t made a claim

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    Get allowance for daily commute when your car is getting repaired


    Our Garage Cash Cover offers you a daily allowance for each day that your car is in the garage

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    If your car breaks down, help will come your way


    Just give us a call and be assured of Road Side Assistance to help with accommodation, minor repairs and more

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    Go on longer drives with lesser worries


    Avail cashless services at 3500+ network garages

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    Get your policy without any delays


    We issue instant policy online, with minimal paperwork

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    Renew your policy with ease


    We have made online policy renewal quick, effortless and convenient


How to Claim Compensation under Third Party Motor Insurance

Read Article

ICICI Lombard offers No Claims Bonus


How to do mobile self-inspection for your car?

Once you pay for a break-in insurance policy, you can either ask the insurer to inspect the vehicle or choose to inspect it yourself on our insure mobile app.

See More

Understand Car insurance policy coverage

Your policy covers:

  • Loss or damage to your vehicle against natural calamities - Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.
  • Loss or damage to your vehicle against man-made calamities - Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.
  • Personal Accident Cover - Coverage of ` 2 lakhs for the individual driver of the vehicle while travelling, mounting or dismounting from the car. Optional personal accident covers for co-passengers are also available.
  • Third Party Legal Liability - Protection against legal liability due to accidental damages resulting in the permanent injury or death of a person, and damage caused to the surrounding property.

To understand exactly what all your policy covers, and be in a much better position to benefit from it, read your Policy Wordings carefully.

Your policy does not cover:

  • Normal wear and tear and general ageing of the vehicle
  • Depreciation or any consequential loss
  • Mechanical/ electrical breakdown
  • Loss/ damage due to war, mutiny or nuclear risk

It’s always a good idea to be aware of what is excluded from your policy, so that you are not disappointed by extra expenses later. So make sure you go through the Policy Wordings carefully.

Check the sum insured offered by your car insurance policy

Each car is insured at a fixed value which is termed as the Insured’s Declared Value (IDV). This sum insured is calculated on the basis of a number of factors. Here’s how it works:

  • IDV is calculated on the basis of the manufacturer's listed selling price of the vehicle plus the listed price of any accessories after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.
  • If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer's listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

  • In case of vehicles fitted with bi-fuel system such as ​petrol/​diesel and CNG/LPG, permitted by the concerned RTO, the CNG/LPG kit fitted to the vehicle is to be insured separately at an additional premium of 4% on the value of such kit. You need to specifically declare this in the proposal form.

Explore our simple, hassle-free claim process

Once you report a claim to us, you can avail a host of benefits:

In case of an unfortunate accident / breakdown, be assured of complete assistance from us to get back on the road, as early as possible.

The first thing you need to do is call our toll free number 1800 2666, and then leave the rest to us.

  • Cashless repair across a wide network of garages to ensure a smooth ride
  • Free pick-up, towing facility and wash benefit at selected garages
  • Loss Assessment Survey of vehicle within 4 hours by dedicated ​Relationship Manager*
  • 6 months quality assurance on all repairs**
  • If the vehicle is serviced in a garage outside the purview of our network, then you can claim reimbursement for the same

*Applicable on claims intimated before 2 PM and not applicable on Sundays and National Holidays
**Subject to maximum usage upto 6,000 km, post such repairs

Click here to view our wide network of garages

In case of an accident, make sure you follow these steps

  • Note the number of the other vehicle involved in the accident, if any
  • Note down the names and contact details of witnesses, if any
  • Contact our toll free number 1800 2666 and get your claim number / reference number
  • The Call Centre Representative will provide you with the details of the documents required for claim processing and also details of our preferred cashless garage
  • File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages

Here’s what happens after you have registered your claim

  • Our Customer Service Manager (C​SM) will contact you within 24 hours of registering the claim
  • You will then need to submit all the required documents to the dealer / C​SM and get them verified with the originals
  • Our C​SM will then get an estimate for the repairs of your vehicle and give spot approval after assessment
  • Payments that need to be borne by us at our preferred garage will be made directly to the garage on completion of the repairs
  • Our C​SM will inform you in case any balance amount has to be paid by you as per the policy terms and conditions

To make your claim settlement process faster and simpler, follow this checklist of documents

Documents Required for Accident Claims

  • Claim Form duly signed*
  • RC copy of the vehicle
  • Driving License copy
  • Policy copy (First two pages)
  • FIR on a case-to-case basis
  • Original Estimate
  • Original Repair Invoice and Payment Receipt (for cashless garage, only repair invoice)

*Stamp required in case of company registered vehicle

Documents Required for Theft Claims

  • Claim Form duly signed*
  • RC copy of the vehicle with all original keys
  • Driving License copy
  • Policy copy
  • Original FIR copy
  • Original Estimate
  • RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated). Form 28 is needed in triplicate, Form 29 and 30 are needed in duplicate.
  • Final report – A No Trace report from the police saying that the vehicle cannot be located

*Stamp required in case of company registered vehicle

Documents Required for Third Party Claims

  • Claim Form duly signed*
  • Police FIR copy
  • Driving License copy
  • Policy copy (First two pages)
  • RC copy of the vehicle

*Stamp required in case of company registered vehicle

Get answers to common queries about Car Insurance

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Which are the services provided by ICICI Lombard under Road Side Assistance (RSA)? *

We offer the following services under Road Side Assistance

  • Breakdown support over phone
  • Minor Repairs
  • Flat Tyre
  • Battery jump start
  • Arrangement of keys
  • Towing on breakdown/accident
  • Arrangement of rental vehicle
  • Arrangement/ Supply of fuel
  • Arrangement of Accommodation
  • Message Relay

Note: For details kindly refer Policy Wordings of your private car ​insurance plan.
*For list of services applicable in a policy, please refer policy schedule.

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Can I renew my motor policy online?

yes,you can renew your policy online,starting 60 days before expiry of your existing policy.In case your vehicle insurance policy has already expired, our authorised surveyor will inspect the vehicle, before policy issuance. The policy would only be issued subject to a satisfactory inspection and submission of the required documents.

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What are the exclusions under RSA cover?

Services for Road Side Assistance will not be provided in the below mention scenarios-

  • Providing the above mentioned services under conditions of earthquake, war, invasion, rebellion, revolt, riot, civil commotion, civil war, exceptional adverse weather conditions, acts of terrorism, nuclear fission, strike, act(s) of government(s)/government agencies/judicial/quasi-judicial authorities.
  • Any claims where your vehicle is being used for the purpose of racing, rallying, motor-sports, or is not being used/driven in accordance with applicable laws and regulations
  • Any claim where your vehicle can safely be transferred on its own power to the nearest garage/workshop
  • Any claims triggered by theft; any kind of consequential losses
  • Any loss which is covered under any other insurance policy or manufacturer’s warranty or recall campaign or under any other such packages at the same time
  • Any expenses for supply or replacement of parts/consumables
  • Any loss/damage caused to your vehicle when it is being used/driven against the recommendations of the owner’s/manufacturer’s manual
  • Any claims where services have been availed of without the prior consent of the Company

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Does ICICI Lombard General Insurance Company only provide services in times of car breakdown or does it pay for the other expenses too?

ICICI Lombard General Insurance Company only provides assistance. Additional costs incurred for purchase of car parts, fuel, taxi fare etc. are to be borne by the customer.

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Is Roadside Assistance service available 24x7?

Yes, Roadside Assistance service is available 24 x7.

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What is Garage Cash Plan?

For Partial Loss- : If your vehicle is under repair after an accident, a fixed daily allowance will be paid for the number of days the vehicle will be in authorised garage for repair or number of days as mentioned in the schedule, whichever is lesser.

In the event of Total Loss/Constructive Total Loss of your vehicle, a lump sum amount as mentioned in the schedule shall be paid.

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*What is the duration of days covered under Garage Cash Cover?

The duration for which the company will be liable for claim in respect of this add-on will be considered from the day after the insured vehicle is delivered to the garage till the day immediately preceding the date of discharge or date of invoice for such repair as prepared by the garage, whichever is earlier.

*As per the plan opted

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What are the events covered in ICICI Lombard Motor Insurance policy?

Our policy is a comprehensive vehicle insurance plan, which offers you coverage for:

  • Any Loss or damage to your vehicle
  • Third Party Liability
  • Any permanent injury / death to a person caused by your insured vehicle
  • Any damage caused to the property other than property belonging to the insured or held in trust or in custody or control of insured by your vehicle
  • A Personal Accident Cover for the owner-driver of the vehicle while he is driving

In case of loss or damage to the vehicle or the accessories insured, we cover your expenses if the accident occurs due to the following hazards:

  • Fire, explosion, self-ignition or lightning
  • Burglary, housebreaking or theft
  • Riot and strike
  • Earthquake (fire and shock damage)
  • Flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost
  • Accident by external means
  • Malicious act
  • Terrorist activity
  • Whilst in transit by road, rail, inland-waterway, lift, elevator or air
  • Landslide and rockslide

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What are the types of events or losses not covered under this policy?

The following events or losses are not covered in this policy:
• Mechanical/ Electrical breakdown
• Wear and tear, ageing of vehicle
• Consequential loss*
• Depreciation
• Deliberate accidental loss
• Intoxicated driving
• Any contractual liability
• Damage to/ by a person driving any vehicles or cars without a valid license

* Consequential loss is an indirect loss, which is not directly resulting out of a loss event, but arising as a consequence of loss event. For example, Mr. Singh was on his way to office for an important meeting with client. Unfortunately, his vehicle met with a road accident resulting in damages to vehicle and it consumed lot of his time. Due to this, he could not attend the meeting resulting in loss of approx `15 Lakhs. Damages to vehicle due to the accident are covered however, but the loss of `15 Lakhs is consequential and hence not covered.

For details, kindly refer to the Two-wheeler Policy Wordings.

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What is Third Party Liability cover? Is it covered?

Third Party Liability insurance covers losses to a third person who is not a party to the insurance contract. The Motor Third Party insurance covers the following losses:

• Any permanent injury / death to a person caused by your insured vehicle
• Any damage caused to the property (excluding vehicle) of some other individual by your insured vehicle

Liability is covered for an unlimited amount in respect of death or injury. Any damage to third party property is covered up to `7.5 Lakhs in case of Private Car and `1 Lakh in case of Two-wheeler.

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How is the value of the vehicle (IDV - Insured Declare Value) determined?

The IDV of the vehicle is to be fixed based on the manufacturer's listed selling price of the brand and model, as the vehicle proposed for insurance at the commencement of insurance /renewal and adjusted for depreciation.

The IDV of the side car(s) and/ or accessories, if any, fitted to the vehicle, but not included in the manufacturer's listed selling price of the vehicle is also likewise to be fixed. The schedule of depreciation for arriving at IDV is as below:

Schedule of Depreciation for arriving at IDV
Age of the Vehicle
% of Depreciation fixing IDV
Not exceeding 6 months
Exceeding 6 months but not exceeding 1 year
Exceeding 1 year but not exceeding 2 years
Exceeding 2 years but not exceeding 3 years
Exceeding 3 years but not exceeding 4 years
Exceeding 4 years but not exceeding 5 years

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What is ARAI?

ARAI stands for Automotive Research Association of India. If you have installed an ARAI approved anti-theft device in your vehicle, whose installation is dully certified by the agency, you can get a discount of 2.5% on the OD (Own Damage) premium, subject to a maximum of ` 500.

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What are the factors affecting the premium amount?

The premium payable for your vehicle depends on the following factors:

  • Cubic capacity of the engine
  • Age of vehicle
  • Geographical Zone
  • Type of Model
  • IDV (Insured declared Value)
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    What are the different modes of payment on icicilombard.com?

    You can choose between 6 payment options to pay your premium online:

    • Credit Card – Make secure premium payment with your VISA, Master and AMEX card.
    • Net Banking –Transfer the premium amount online through ICICI Bank and 13 other selected Banks
    • Debit Card – Just enter your Citibank, HDFC Bank, ICICI Bank or any of the other 7 approved bank’s Debit Card details to pay your insurance premium directly
    • Cash Card – Use your Done or ITZ Card to make the payment online
    • Cheque/ Demand Draft – You can send a Cheque/ Demand Draft by courier to our office address

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    Can I ask for some advance in case the repair charges are very high?

    We offer cashless claim services where the repair charges are directly paid to the garage, if your vehicle is repaired in a network garage. However, if the vehicle is repaired in a garage not falling in our network, you have to pay the repairing charges to the garage and we will reimburse the amount to you, as per our non-cashless claim services.

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    What is Cashless Claim and Non-cashless/ Reimbursement claim?

    Cashless Claim : In cashless claim facility, the repair charges of the vehicle are directly paid to the garage by us, provided the vehicle is repaired in our garage network.

    Non-cashless/ Reimbursement : If the vehicle is repaired in a garage outside the purview of our network, then you will be liable to pay the repair charges of the garage. You can get your claim amount reimbursed by submitting the original bills and payment receipts to our office.

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    How do I register my claim?

    Contact our Toll Free Helpline 1800 2666 to register your claim and get a claim number/ reference number. You can also directly register your claim online*, with our Lodge A Motor Claim service.

    * Please note that as of now, only accidental damage claims can be processed through the 'Lodge A Motor Claim' interface

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    When should I report to the police?

    Incidents such as ‘Third Party Property Damage’, ‘Bodily Injury to Self or Third Party’ or ‘Theft’ should be reported to the nearest police station as early as possible, under whose jurisdiction the incident has occurred.

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    What is the claim procedure adopted by the company for settlements?

    ICICI Lombard adopts the following process for settlement of claim:

    For Cashless claim settlement -
    • The Customer Relationship Manager (C​RM) / Surveyor attends the claim within 24 hours of registering the claim
    • Insured must fill the claim form, (click here to download it or collect it from the C​RM/ Surveyor/ Dealer) and submit all the required documents to the C​RM/ Surveyor/ Dealer
    • Our C​RM will get the estimate for the repairs of insured vehicle and give spot approval after assessment
    • After the completion of repairs at our preferred garage, we will make the payment of our share of the loss directly to the garage. Any amount over and above the admissible amount will have to be directly paid by the Insured
    • The amount of Depreciation as per the rate prescribed under the Indian Motor Tariff and Compulsory Deductions under the policy need to be borne by the Insured

    For Non-cashless/ Reimbursement claim settlement -
    • The Customer Relationship Manager (C​RM) / Surveyor attends the claim within 24 hours of registering the claim
    • Insured must fill the claim form (click here to download it or collect it from C​RM/ Surveyor/ Dealer) and submit all the required documents to the C​RM/ Surveyor/ Dealer
    • The C​RM/ Surveyor assess the loss, estimates the repair amount and then informs the Insured on the same day of assessment. The C​RM/ Surveyor will also take photographs of the damaged vehicle
    • Insured can then get the vehicle repaired at preferred workshop/ garage. The C​RM later carries out a re-inspection of the vehicle. The Insured then pays the workshop/ garage as per the C​RM/ Surveyor’s assessed estimation, who thereafter releases a ‘Proof of Release’ document. (The proof of release is an authenticated document signed by the insured to release his vehicle from the garage after it is checked and repaired)
    • Insured needs to submit the original bill, proof of release and cash receipt (derived from the garage) to the C​RM/ Surveyor
    • The C​RM/ Surveyor then submits all required documents to ICICI Lombard for settlement of the claim
    • Upon acceptance of the claim, the company issues the cheque to the Insured within seven working days from the date of receipt of all documents
    • The amount of Depreciation as per the rate prescribed under the Indian Motor Tariff and Compulsory Deductions under the policy need to be borne by the Insured

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    What documents are required to file a claim?

    In case of accidental damages claim, you need to provide the following documents:
    Claim Form duly signed
    • Valid R.C. copy of the vehicle
    • Valid driving license copy
    • Policy copy
    • FIR, if required (For Theft, Third Party Injury/ Damage; Highway accidents - Major only)
    • Original repair bill, proof of release and cash receipt
    • Any other document as required to investigate the Claim or Company's obligation to make payment for it

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    What is a non-premium bearing endorsement?

    A non-premium bearing endorsement is the endorsement for which you are not charged any additional premium. For example, Rectification in your contact details, Rectification in engine/ chassis number, Addition of hypothecation, etc.

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    What is a premium bearing endorsement?

    A premium bearing endorsement is the endorsement for which additional premium is charged. For example, Transfer of ownership, Addition of LPG/ CNG kit, Change of RTO location, etc.

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    How do I take a print of my policy?

    In case you have purchased your policy online through icicilombard.com then you can print your policy from the ‘My policy’ section of your 'My Insurance Account' by logging in with your Registered Email ID and Password. Alternatively, you can just click here to take a print of your policy. In case you have purchased your policy through our Branch/Agent, then you need to click here to search your policy, create your 'My Insurance Account', and then take a print out of your policy.

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    What is an endorsement?

    An endorsement is a written evidence of an agreed change in the policy. It is a document that incorporates changes in the terms of the policy. Additional premium will charged as applicable.

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    What are the documents required to cancel the policy?

    The documents required to cancel the policy by the customers are as follows
    • Customer Request Letter
    • Alternate policy proof (TP / Comprehensive)
    • Original Policy Copy
    • Sale Proof of the vehicle or Sale deed/Form 29&30 along with RTO acknowledgement. (in case of vehicle sold)
    • NOC from financer if the vehicle is seized by the financer

    Car Insurance from ICICI Lombard. Buy or Renew Car Insurance Policy Online. We have 5600+ Cashless Garages across India and offer Road Side Assistance.

    Review and Rating

    175 reviews

    Write a review
    1. Samuel Koshy | Nov 20, 2016
      Spoke to your customer executive, they are very helpful and guided well to buy the comprehensive car insurance policy.
    2. Vinay Batra | Nov 20, 2016
      Great Experience while buying existing car policy from ICICI Lombard. Keep it up.
    3. Manohar Sambandam | Nov 20, 2016
      The latest policy renewal call was very good. Keep up the good work, especially the individual who had helped me with the car policy renewal. You need more of this kind of team in your company. They were also very good in sales.
    4. Kamlesh Soni | Nov 20, 2016
      I am highly impressed with your customer support team for their call support in finalising Car insurance renewal. I had too many options to choose, even few with cheaper premiums, but your team has helped me in understanding the importance of services provided by ICICI Lombard. Those guys are awesome in handling customers. I am taking a positive impression about ICICI Lombard. Hope that services provided by your company are as good as the on call sales representative. Thanks Team for staying late and helping me renew before my current policy expires.
    5. Wilson Fernandes | Nov 19, 2016
      It was nice speaking to your team and received a positive response for my query. Within one call my car insurance policy is renewed. Thanks.
    6. Anurag Saxena | Nov 19, 2016
      Your support team person is very soft spoken and very impressive. Also I would like to purchase health insurance policy for my family from ICICI Lombard, as discussed.
    7. Satya Sayee Shanthi Krishna Rao Pavani | Nov 19, 2016
      I sincerely appreciate for renewing my previous TATA AIG Car policy with ICICI Lombard. Your Team has done fabulous job, they are dedicated and committed professional. Great Job. Best Regards
    8. Rajat Rastogi | Nov 19, 2016
      Customer care representative has explained car insurance policy in nice way, cleared all my doubts.
    9. Dushyant Sharma | Nov 19, 2016
      I spoke to your team member for a car insurance, I was there on the website only for exploring the quotes but then I spoke to him and he had explained me the benefits of car insurance policy from ICICI Lombard over other insurance company’s policy. He is a good communicator and very reasonable with his suggestions. Thanks
    10. Emma Devassy | Nov 19, 2016
      Your customer support team was very helpful in renewing my car insurance and also adding No Claim Bonus (NCB) amount in system. Thanks
    11. R. Vijayaraj | Nov 19, 2016
      Your Team had explained the car insurance policy in detail. Though, the premium is more based on my inquiry with other insurance providers, however your team has explained the service provided by ICICI Lombard and convinced me to buy the policy. All my dealings with the agency or its agents about any issues are settled to my satisfaction at all times. ICICI Lombard is always my preferred insurance company.
    12. Sarita Verma | Nov 18, 2016
      I was facing issue while renewing car insurance online, however your team had helped me with policy features and procedure. I renewed car policy through ICICI Bank debit card with ease. Thank You for your support.
    13. Sachin Bhilare | Nov 18, 2016
      The team has helped in buying car insurance policy as per my requirement. I appreciate their help and cooperation. Thanks
    14. Shashank Pandey | Nov 18, 2016
      Your Team was very helpful in sorting my issues and helping me to choose the right car insurance plan
    15. Sanjay Lahiri | Nov 18, 2016
      Refer to the policy details are as follows: Policy Number: 3001/W-50748967/00/000 Vehicle No: TN10AU6024 Policy Start Date: 18/11/2016 your team member supported me to buy Car insurance, she is very professional. She can be an asset to any company for sales as, she is good at cross selling and negotiation. Thank You for making our life easy.
    16. Deepak Chinnappa | Nov 18, 2016
      Your Team was very friendly on follow ups and helpful in the entire process of getting the car insurance policy. Appreciated!
    17. Venkat Arun | Nov 18, 2016
      Had a hassle free Car Insurance purchase with the help of the telecaller, she was courteous enough to walk through all the details of Car insurance.
    18. Anil Dhodapkar | Nov 18, 2016
      Great Experience! I am totally satisfied with service. "Keep it up" with this kind of great experience with each and every customer. Also I will share this experience with my friends & family members and all. Once again thanks and keep it up this kind of service with us as long as. Thanks
    19. Bharat N. | Nov 18, 2016
      I hold a Hyundai fluidic Verna car and existing insurance is with Cholamandalam. When made an online query through ICICI Lombard website, I got a call from your customer service officer. The way she explained the features and assistance to get the quote, made me buy car policy today. ICICI Lombard Team is simply exemplary in servicing the customer.
    20. Ankur Jain | Nov 18, 2016
      It was good interaction with your support team through online chat and getting my car insurance policy renewed.
    21. Vasa Sreenivasa | Nov 17, 2016
      Your customer support team assisted me a lot to complete car insurance policy, done a great job. Thank You.
    22. Thandava Murthy Acharya | Nov 16, 2016
      Hi Team, My car policy was about to expire, I reached out ICICI Lombard for just to see the offerings and my call has been answered by your representative, who is very knowledgeable and customer friendly. He explained the benefits and zero depreciation coverage of car insurance, due to which I bought my car insurance immediately without having a second thought. Thank you very much
    23. Giridhar M. | Nov 16, 2016
      Very happy to find your team member providing answers to all my queries patiently and in assisting me to choose an insurance cover for my car. Thank You
    24. Archana Upadhyay | Nov 16, 2016
      Your Team member was very helpful in making the choice to ICICI Lombard. Even though, I was getting a lower quote from other insurers, he explained me the features like Road side assistance, Zero depreciation coverage etc. and convinced me to go with ICICI Lombard. Nice car policy
    25. Shanu Negi | Nov 16, 2016
      Very nice talking to your support team. Never thought it would have been so easy to understand and buy an insurance cover for my car.
    26. Ajay Saini | Nov 16, 2016
      It was a great experience. Your person was quick, to the point and talking right sense! I will surely like to continue with ICICI Lombard for this and next cars that I buy and refer others to your company in future. Thanks and Keep doing such a nice Job!
    27. Satya Ravi Raju Tavva | Nov 16, 2016
      I would like to take a moment to appreciate your Team for their outstanding selling capabilities and explaining every corner of the policy in very detailed way. I definitely feel that they are very good seller and asset to your company. Thanks for all your patience to answer all my questions in very nice way. Keep up the good work.
    28. Vijendra Meshram | Nov 15, 2016
      Excellent support provided by the executive. She has helped me for all the required things to get my vehicle insured .Thanks, look forward for the support.
    29. Ashish Srivastava | Nov 15, 2016
      Your team member has provided great help in completing the car insurance policy transaction end to end. She has provided each and every details of the policy and I was overwhelmed with the attention she has given for a hassle free experience with ICICI Lombard.
    30. Anshul Jain | Nov 15, 2016
      Need to renew my motor insurance, existing insurer is Bajaj Allianz
    31. Sanjay Arora | Nov 15, 2016
      Had a good experience, renewed the car insurance policy in 10 Minutes. Thanks
    32. Santhosh T.K. | Nov 14, 2016
      It is my pleasure to share that your customer relationship officer has helped me in getting four wheeler insurance policy. My brother-in-law Manoj A D is already an existing two wheeler customer, which I have informed to your officer and I purchased car insurance policy for myself, however may be some technical issue the car insurance policy is generated in my brother-in-law’s name. After raising issue with your customer relationship officer, they understood my problem and resolve the issue and generated policy in my name i.e. Santhosh T.K, Awesome customer service.
    33. Ravikiran Akula | Nov 14, 2016
      Your person guided me on renewing car insurance policy and also arranged vehicle inspection on same day. Excellent service.
    34. Girish K.R. | Nov 14, 2016
      Your Customer care representative is awesome, she has explained the policy very well and I am very impressed with the tone and modulation of her voice. She explained the policy for more than 30-45 min and I was bit surprised as she did not stop or took a break after explaining the policy. Hats off to the commitment level that she show towards work and the customer. I think the ICICI Lombard should motivate their employee by asking them to drink water after every call. It is really needed and they have to come up with lots of goodies for such Customer care representative in the form of incentives as they are excellent.
    35. Babulal Chaudhary | Nov 14, 2016
      Your customer care executive had explained the benefits of car insurance in detail. I am satisfied with their explanation during my questioning. I bought a car insurance policy W-50755425 and waiting for final insurance policy.
    36. Bharath Rama Chandra | Nov 13, 2016
      Your team member was able to clarify my all questions and were able to provide me information repeatedly even when I asked several times. I rang couple of weeks ago asking for a quote of car insurance. She provided me a quote with brief on all the information available in the insurance copy and I asked her to give a call back on 12th. She made good follow up on the same date and she reminded about insurance renewal and she repeated all the information and also educated the difference between other insurance companies as well and the good things that holds to ICICI Lombard. This review is not sufficient to appreciate you. I have to no words to praise about you. You are just Amazing!!!!... Keep up the good work going.
    37. Gagan Deep Shamkaria | Nov 13, 2016
      It was great service provided by customer care representative on getting my car insurance renewed with ICICI Lombard being previously purchased with another company. Your team has shared candid terms and conditions to help in choosing riders such as Road side assistance, Zero depreciation etc. which I have trusted as a commitment from ICICI Lombard representative. Hopefully will get quality service going forward as well from ICICI Lombard.
    38. Lakshman Sivasubramanain | Nov 12, 2016
      Your team has helped to complete the renewal process of car insurance with No claim bonus (NCB). Thank you
    39. Vamsi Krishna Rallabhandi | Nov 12, 2016
      Your representative was very professional in detailing out the policy terms and helping me with getting much needed things for buying my car insurance. Appreciate the professionalism and commitment towards serving customers. Good Job.
    40. Prabir Gogoi | Nov 11, 2016
      Your support person is a naturally talented individual with simple yet excellent communication skills. He has successfully assisted me in choosing the right car insurance policy and also guided me to choose a health insurance as per my convenience. I am satisfied with your agent’s conduct and wish your company good luck in your future endeavors.
    41. Rajasekhar Reddy Gaddam | Nov 10, 2016
      Very nicely convinced with transparency of the company policies. Even the other companies offering me Zero deprecation policy, the information provided by your team member is felt to be realistic and loyal to his words and she had convinced me to purchase the car insurance policy.
    42. Jesu Maria Joseph | Nov 09, 2016
      I wanted to switch my car insurance policy from United India Insurance. After long research, I decided to buy car policy from ICICI Lombard. Excellent service.
    43. Murali Mohan Murthy Potham | Nov 09, 2016
      I am able to buy my car insurance within few minutes with your team’s support. Great work, Thank you.
    44. Umashankar Yammanur | Nov 08, 2016
      Your representative has very patiently explained the car policy details so that, I could go ahead and make my decision to purchase a car Insurance with ICICI Lombard. Thank you
    45. Rohit Singh | Nov 07, 2016
      I am very happy with your sales person, he has explained me all details and benefits of car insurance. After understanding the benefits, I changed my mind for taking insurance from Bajaj Allianz, now I took ICICI Lombard policy. I hope, I will never disappoint while doing claim. Thanks
    46. Kapil Sharma | Nov 06, 2016
      For last 1-2 month number of people called and quoted for my car insurance renewal but I was not satisfied with their professionalism. Reading the customer and understanding his requirements is an important ability for a sales person. Calling me at the right time and punctual call backs from your team says it all. Keep up the good work.
    47. Ashutosh Jangra | Nov 05, 2016
      I got very good response from your representative, he remind me many time for policy renewal and his follow up with customer is very good, he explain everything like benefits, wordings of Policy etc. Thank you
    48. Shashidhar Kubasad | Nov 04, 2016
      I have decided to purchase HDFC car insurance. However, I had called ICICI Lombard for second thought, the way your team had explained me the benefits of your car insurance such as Road side assistance, Zero depreciation cover etc.
    49. Rajat Dholakia | Nov 04, 2016
      convince me to buy policy from ICICI Lombard. Thank you.
    50. Ashwin Dany Alexander | Nov 03, 2016
      Spoke with your team to renew my policy with ICICI Lombard. Earlier, I had a policy with UHC, however, the way ICICI Lombard representative had explained all the things on coverage inclusions and exclusions of policy convince me to purchase policy from ICICI Lombard. I look forward to see the actual policy document to understand what got covered and what is not. Thanks.
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      “ICICI Lombard’s online booking experience is very seamless, especially if one is renewing the motor policy it is the most hassle-free ... ”

      EVP & Head Finance, Cleartrip Pvt. Ltd


      “I had bad experience with my current insurance company, so I wanted to change my insurance company. After searching on several websites and ... ”

      Rajesh Kumar – Bangalore – Technical Lead


      “Quick service from staff. Polite and patience in communications.Good guidance.As a senior citizen what else I require. My small settlement w... ”

      Viswanadha Sobhanadri - Hyderabad - Editor & Publisher, Vedamataram


      “I have been a customer to ICICI Lombard General (Motor) Insurance for the last 5-6 years. I have two 4-wheelers and both are insured with IC... ”

      Diptesh Narayan Ray -Businessman - Pune


      “Recently I renewed my Car Insurance, since I am out of country for 5 months I asked my brother staying in Naroda, Ahmedabad to complete the ... ”

      Dhananjay Joshi -IT Professional- Gandhinagar


      “Happy with your service. I wanted to know about Roadside Assistance Features and found all the information on the website. I even called the... ”

      Tushar - Thane - Associate, Altisource


      “Two main and important things I would like to highly appreciate. First, buying Insurance Online is "Super Experience" and in case you are fi... ”

      Tarak Desai - Bangalore - Associate Group Manager, SLK Software Services


      “Very Satisfied with current insurance claim. Timely delivery and accurate costing is that I liked. ”

      Umesh Bej - Navi Mumbai - Financial Controller, Videojet Technologies (i) Pvt. ltd


      “Just opted again for ICICI Lombard, all due to the service that I received when I was in need. Due to current unavoidable circumstance that ... ”

      Omar Khalil - Srinagar


      “We are thankful to ICICI Lombard for the prompt settlement of our claim. Our company, Johnson & Johnson Ltd, has fire, marine, motor, me... ”

      Arnab Goswami - Treasury Manager - Kolkatta


      “Hello, I am Sharath Chander Kanala and I have availed car insurance renewal policy from ICICI Lombard. I have to say that I have had a super... ”

      Sharath K - Teacher - Varanasi


      “Hello, I, Palla Srinivasa Murthy, had availed car insurance on my Santro and I must say, the whole process was so smooth that it really ease... ”

      PS Murthy - Manager - Banglore


      “I used the mobile self inspection feature within the ICICI Lombard app for my car insurance and it was a great experience. I must say, this ... ”

      Prince Sachdev – Bhagalpur


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      Dealer Name Address City State Contact No Contact Person Latitude Longitude Operations
      ICICI Lombard General Insurance Company Ltd. is one of the largest private sector general insurance companies in India. We offer insurance coverage for motor, health, travel, home and others. Customers can buy or renew policies online with instant policy issuance.
      Trade logo displayed above belongs to ICICI Bank Ltd. and Northbridge Financial Corporation and is used by ICICI Lombard GIC Ltd. under license. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: U67200MH2000PLC129408.
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