1800 2666
Live Chat
Eng
x

Please enter your details

Please enter the name
+91 Please enter the mobile number
Please select the product
(Please enter words below)
(Please enter words below)
x

Live Chat

May I help you?

Begin Chat

I want a Car Insurance quote to

Buy New Policy
Renew Existing / Expired Policy
Renew ICICI Lombard Policy
Please select one of the above options

I want a Car Insurance quote to

My registration number is

Please enter registration number
Please enter the sum of below two numbers
2 + 4 =
msg Please enter the correct sum

Get a Quick Quote

My registration number is

Please enter registration number
Please enter the sum of below two numbers
Please enter the correct sum msg

Sharing the details below will help you retrieve your quote later

Please enter mobile no.
Please enter email address
I agree to the Terms and Conditions Please accept terms and conditions.
img

Get cashless services at 3500+ network garages

Whether long journeys or tough roads, be assured of assistance when you need it. With our car insurance, you become eligible for cashless services at our 3500+ network garages across the country.


7 reasons to buy Car Insurance from ICICI Lombard

  • member

    A dent in your car will not cause a dent in your finances

    member

    Get the Zero Depreciation Cover and avail coverage on replaced parts with no deduction for depreciation

  • member

    Switch to our policy and retain existing benefits

    member

    Transfer your No Claim Bonus from an existing policy, if you haven’t made a claim

  • member

    Get allowance for daily commute when your car is getting repaired

    member

    Our Garage Cash Cover offers you a daily allowance for each day that your car is in the garage

  • member

    If your car breaks down, help will come your way

    member

    Just give us a call and be assured of Road Side Assistance to help with accommodation, minor repairs and more

  • member

    Go on longer drives with lesser worries

    member

    Avail cashless services at 3500+ network garages

  • member

    Get your policy without any delays

    member

    We issue instant policy online, with minimal paperwork

  • member

    Renew your policy with ease

    member

    We have made online policy renewal quick, effortless and convenient

renewal_car

How to Claim Compensation under Third Party Motor Insurance

Read Article
FINAL_NCB_THUMBNAIL

ICICI Lombard offers No Claims Bonus

imgs

How to do mobile self-inspection for your car?

Once you pay for a break-in insurance policy, you can either ask the insurer to inspect the vehicle or choose to inspect it yourself on our insure mobile app.

See More

Understand Car insurance policy coverage

What is covered under your car insurance policy: Inclusions

  • Loss or damage to your vehicle against natural calamities - Fire, explosion, self-ignition or lightning, earthquake, flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost, landslide, rockslide.
  • Loss or damage to your vehicle against man-made calamities - Burglary, theft, riot, strike, malicious act, accident by external means, terrorist activity, any damage in transit by road, rail, inland waterway, lift, elevator or air.
  • Personal Accident Cover - Coverage of ` 2 lakhs for the individual driver of the vehicle while travelling, mounting or dismounting from the car. Optional personal accident covers for co-passengers are also available.
  • Third Party Legal Liability - Protection against legal liability due to accidental damages resulting in the permanent injury or death of a person, and damage caused to the surrounding property.

To understand exactly what all your car insurance policy covers, and be in a much better position to benefit from it, read your Policy Wordings carefully.

What is not covered under your car insurance policy: Exclusions

  • Normal wear and tear and general ageing of the vehicle
  • Depreciation or any consequential loss
  • Mechanical/ electrical breakdown
  • Loss/ damage due to war, mutiny or nuclear risk

It’s always a good idea to be aware of what is excluded from your policy, so that you are not disappointed by extra expenses later. So make sure you go through the Car Insurance Policy Wordings carefully.

Car Insurance
Package Insurance (Private Car)"B" Policy
Motor 01

Check the sum insured offered by your car insurance policy

Each car is insured at a fixed value which is termed as the Insured’s Declared Value (IDV). This sum insured is calculated on the basis of a number of factors. Here’s how it works:

  • IDV is calculated on the basis of the manufacturer's listed selling price of the vehicle plus the listed price of any accessories after deducting the depreciation for every year as per the schedule provided by the Indian Motor Tariff.
  • If the price of any electrical and / or electronic item installed in the vehicle is not included in the manufacturer's listed selling price, then the actual value (after depreciation) of this item can be added to the sum insured over and above the IDV.

  • In case of vehicles fitted with bi-fuel system such as ​petrol/​diesel and CNG/LPG, permitted by the concerned RTO, the CNG/LPG kit fitted to the vehicle is to be insured separately at an additional premium of 4% on the value of such kit. You need to specifically declare this in the proposal form.

Explore our simple & hassle-free car insurance claim process

Once you report a claim to us, you can avail a host of benefits:

In case of an unfortunate accident / breakdown, be assured of complete assistance from us to get back on the road, as early as possible.

The first thing you need to do is call our toll free number 1800 2666, and then leave the rest to us.

  • Cashless repair across a wide network of garages to ensure a smooth ride
  • Free pick-up, towing facility and wash benefit at selected garages
  • Loss Assessment Survey of vehicle within 4 hours by dedicated ​Relationship Manager*
  • 6 months quality assurance on all repairs**
  • If the vehicle is serviced in a garage outside the purview of our network, then you can claim reimbursement for the same

*Applicable on claims intimated before 2 PM and not applicable on Sundays and National Holidays
**Subject to maximum usage upto 6,000 km, post such repairs

Click here to view our wide network of garages

In case of an accident, make sure you follow these steps

  • Note the number of the other vehicle involved in the accident, if any
  • Note down the names and contact details of witnesses, if any
  • Contact our toll free number 1800 2666 and get your claim number / reference number
  • The Call Centre Representative will provide you with the details of the documents required for claim processing and also details of our preferred cashless garage
  • File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages

Here’s what happens after you have registered your claim

  • Our Customer Service Manager (C​SM) will contact you within 24 hours of registering the claim
  • You will then need to submit all the required documents to the dealer / C​SM and get them verified with the originals
  • Our C​SM will then get an estimate for the repairs of your vehicle and give spot approval after assessment
  • Payments that need to be borne by us at our preferred garage will be made directly to the garage on completion of the repairs
  • Our C​SM will inform you in case any balance amount has to be paid by you as per the policy terms and conditions

To make your claim settlement process faster and simpler, follow this checklist of documents

Documents Required for Accident Claims

  • Claim Form duly signed*
  • RC copy of the vehicle
  • Driving License copy
  • Policy copy (First two pages)
  • FIR on a case-to-case basis
  • Original Estimate
  • Original Repair Invoice and Payment Receipt (for cashless garage, only repair invoice)

*Stamp required in case of company registered vehicle

Documents Required for Theft Claims

  • Claim Form duly signed*
  • RC copy of the vehicle with all original keys
  • Driving License copy
  • Policy copy
  • Original FIR copy
  • Original Estimate
  • RTO transfer papers duly signed along with Form 28, 29, 30 and Form 35 (if hypothecated). Form 28 is needed in triplicate, Form 29 and 30 are needed in duplicate.
  • Final report – A No Trace report from the police saying that the vehicle cannot be located

*Stamp required in case of company registered vehicle

Documents Required for Third Party Claims

  • Claim Form duly signed*
  • Police FIR copy
  • Driving License copy
  • Policy copy (First two pages)
  • RC copy of the vehicle

*Stamp required in case of company registered vehicle

Further documents may be required depending on the claim

Common queries about Car Insurance (FAQs)

  • GENERAL
  • COVER
  • PREMIUM
  • CLAIMS
  • POLICY

Which are the services provided by ICICI Lombard under Road Side Assistance (RSA)? *

We offer the following services under Road Side Assistance

  • Breakdown support over phone
  • Minor Repairs
  • Flat Tyre
  • Battery jump start
  • Arrangement of keys
  • Towing on breakdown/accident
  • Arrangement of rental vehicle
  • Arrangement/ Supply of fuel
  • Arrangement of Accommodation
  • Message Relay

Note: For details kindly refer Policy Wordings of your private car ​insurance plan.
*For list of services applicable in a policy, please refer policy schedule.

Can I renew my car insurance policy online?

yes,you can renew your car insurance policy online, starting 60 days before expiry of your existing policy. In case your vehicle insurance policy has already expired, our authorised surveyor will inspect the vehicle, before policy issuance. The policy would only be issued subject to a satisfactory inspection and submission of the required documents.

What are the exclusions under RSA cover?

Services for Road Side Assistance will not be provided in the below mention scenarios-

  • Providing the above mentioned services under conditions of earthquake, war, invasion, rebellion, revolt, riot, civil commotion, civil war, exceptional adverse weather conditions, acts of terrorism, nuclear fission, strike, act(s) of government(s)/government agencies/judicial/quasi-judicial authorities.
  • Any claims where your vehicle is being used for the purpose of racing, rallying, motor-sports, or is not being used/driven in accordance with applicable laws and regulations
  • Any claim where your vehicle can safely be transferred on its own power to the nearest garage/workshop
  • Any claims triggered by theft; any kind of consequential losses
  • Any loss which is covered under any other insurance policy or manufacturer’s warranty or recall campaign or under any other such packages at the same time
  • Any expenses for supply or replacement of parts/consumables
  • Any loss/damage caused to your vehicle when it is being used/driven against the recommendations of the owner’s/manufacturer’s manual
  • Any claims where services have been availed of without the prior consent of the Company

Does ICICI Lombard General Insurance Company only provide services in times of car breakdown or does it pay for the other expenses too?

ICICI Lombard General Insurance Company only provides assistance. Additional costs incurred for purchase of car parts, fuel, taxi fare etc. are to be borne by the customer.

Is Roadside Assistance service available 24x7?

Yes, Roadside Assistance service is available 24 x7.

quest img

What is Garage Cash Plan?

For Partial Loss- : If your vehicle is under repair after an accident, a fixed daily allowance will be paid for the number of days the vehicle will be in authorised garage for repair or number of days as mentioned in the schedule, whichever is lesser.

In the event of Total Loss/Constructive Total Loss of your vehicle, a lump sum amount as mentioned in the schedule shall be paid.

quest img

*What is the duration of days covered under Garage Cash Cover?

The duration for which the company will be liable for claim in respect of this add-on will be considered from the day after the insured vehicle is delivered to the garage till the day immediately preceding the date of discharge or date of invoice for such repair as prepared by the garage, whichever is earlier.

*As per the plan opted

quest img

What are the events covered in ICICI Lombard Motor Insurance policy?

Our policy is a comprehensive vehicle insurance plan, which offers you coverage for:

  • Any Loss or damage to your vehicle
  • Third Party Liability
  • Any permanent injury / death to a person caused by your insured vehicle
  • Any damage caused to the property other than property belonging to the insured or held in trust or in custody or control of insured by your vehicle
  • A Personal Accident Cover for the owner-driver of the vehicle while he is driving

In case of loss or damage to the vehicle or the accessories insured, we cover your expenses if the accident occurs due to the following hazards:

  • Fire, explosion, self-ignition or lightning
  • Burglary, housebreaking or theft
  • Riot and strike
  • Earthquake (fire and shock damage)
  • Flood, typhoon, hurricane, storm, tempest, inundation, cyclone, hailstorm, frost
  • Accident by external means
  • Malicious act
  • Terrorist activity
  • Whilst in transit by road, rail, inland-waterway, lift, elevator or air
  • Landslide and rockslide
quest img

What are the types of events or losses not covered under this policy?

The following events or losses are not covered in this policy:
• Mechanical/ Electrical breakdown
• Wear and tear, ageing of vehicle
• Consequential loss*
• Depreciation
• Deliberate accidental loss
• Intoxicated driving
• Any contractual liability
• Damage to/ by a person driving any vehicles or cars without a valid license

* Consequential loss is an indirect loss, which is not directly resulting out of a loss event, but arising as a consequence of loss event. For example, Mr. Singh was on his way to office for an important meeting with client. Unfortunately, his vehicle met with a road accident resulting in damages to vehicle and it consumed lot of his time. Due to this, he could not attend the meeting resulting in loss of approx `15 Lakhs. Damages to vehicle due to the accident are covered however, but the loss of `15 Lakhs is consequential and hence not covered.

For details, kindly refer to the Car Insurance Policy Wordings.

quest img

What is Third Party Liability cover? Is it covered?

Third Party Liability insurance covers losses to a third person who is not a party to the insurance contract. The Motor Third Party insurance covers the following losses:

• Any permanent injury / death to a person caused by your insured vehicle
• Any damage caused to the property (excluding vehicle) of some other individual by your insured vehicle

Liability is covered for an unlimited amount in respect of death or injury. Any damage to third party property is covered up to `7.5 Lakhs in case of Private Car and `1 Lakh in case of Two-wheeler.

quest img

How is the value of the vehicle (IDV - Insured Declare Value) determined?

The IDV of the vehicle is to be fixed based on the manufacturer's listed selling price of the brand and model, as the vehicle proposed for insurance at the commencement of insurance /renewal and adjusted for depreciation.

The IDV of the side car(s) and/ or accessories, if any, fitted to the vehicle, but not included in the manufacturer's listed selling price of the vehicle is also likewise to be fixed. The schedule of depreciation for arriving at IDV is as below:

Schedule of Depreciation for arriving at IDV
Age of the Vehicle
% of Depreciation fixing IDV
Not exceeding 6 months
5%
Exceeding 6 months but not exceeding 1 year
15%
Exceeding 1 year but not exceeding 2 years
20%
Exceeding 2 years but not exceeding 3 years
30%
Exceeding 3 years but not exceeding 4 years
40%
Exceeding 4 years but not exceeding 5 years
50%
quest img

What is ARAI?

ARAI stands for Automotive Research Association of India. If you have installed an ARAI approved anti-theft device in your vehicle, whose installation is dully certified by the agency, you can get a discount of 2.5% on the OD (Own Damage) premium, subject to a maximum of ` 500.

quest img

What are the factors affecting the premium amount?

The premium payable for your vehicle depends on the following factors:

  • Cubic capacity of the engine
  • Age of vehicle
  • Geographical Zone
  • Type of Model
  • IDV (Insured declared Value)
  • quest img

    What are the different modes of payment on icicilombard.com?

    You can choose between 6 payment options to pay your premium online:

    • Credit Card – Make secure premium payment with your VISA, Master and AMEX card.
    • Net Banking –Transfer the premium amount online through ICICI Bank and 13 other selected Banks
    • Debit Card – Just enter your Citibank, HDFC Bank, ICICI Bank or any of the other 7 approved bank’s Debit Card details to pay your insurance premium directly
    • Cash Card – Use your Done or ITZ Card to make the payment online
    • Cheque/ Demand Draft – You can send a Cheque/ Demand Draft by courier to our office address
    quest img

    Can I ask for some advance in case the repair charges are very high?

    We offer cashless claim services where the repair charges are directly paid to the garage, if your vehicle is repaired in a network garage. However, if the vehicle is repaired in a garage not falling in our network, you have to pay the repairing charges to the garage and we will reimburse the amount to you, as per our non-cashless claim services.

    quest img

    What is Cashless Claim and Non-cashless/ Reimbursement claim?

    Cashless Claim : In cashless claim facility, the repair charges of the vehicle are directly paid to the garage by us, provided the vehicle is repaired in our garage network.

    Non-cashless/ Reimbursement : If the vehicle is repaired in a garage outside the purview of our network, then you will be liable to pay the repair charges of the garage. You can get your claim amount reimbursed by submitting the original bills and payment receipts to our office.

    quest img

    How do I register my claim?

    Contact our Toll Free Helpline 1800 2666 to register your claim and get a claim number/ reference number. You can also directly register your claim online*, with our Lodge A Motor Claim service.

    * Please note that as of now, only accidental damage claims can be processed through the 'Lodge A Motor Claim' interface

    quest img

    When should I report to the police?

    Incidents such as ‘Third Party Property Damage’, ‘Bodily Injury to Self or Third Party’ or ‘Theft’ should be reported to the nearest police station as early as possible, under whose jurisdiction the incident has occurred.
    quest img

    What is the claim procedure adopted by the company for settlements?

    ICICI Lombard adopts the following process for settlement of claim:

    For Cashless claim settlement -
    • The Customer Relationship Manager (C​RM) / Surveyor attends the claim within 24 hours of registering the claim
    • Insured must fill the claim form, (click here to download it or collect it from the C​RM/ Surveyor/ Dealer) and submit all the required documents to the C​RM/ Surveyor/ Dealer
    • Our C​RM will get the estimate for the repairs of insured vehicle and give spot approval after assessment
    • After the completion of repairs at our preferred garage, we will make the payment of our share of the loss directly to the garage. Any amount over and above the admissible amount will have to be directly paid by the Insured
    • The amount of Depreciation as per the rate prescribed under the Indian Motor Tariff and Compulsory Deductions under the policy need to be borne by the Insured

    For Non-cashless/ Reimbursement claim settlement -
    • The Customer Relationship Manager (C​RM) / Surveyor attends the claim within 24 hours of registering the claim
    • Insured must fill the claim form (click here to download it or collect it from C​RM/ Surveyor/ Dealer) and submit all the required documents to the C​RM/ Surveyor/ Dealer
    • The C​RM/ Surveyor assess the loss, estimates the repair amount and then informs the Insured on the same day of assessment. The C​RM/ Surveyor will also take photographs of the damaged vehicle
    • Insured can then get the vehicle repaired at preferred workshop/ garage. The C​RM later carries out a re-inspection of the vehicle. The Insured then pays the workshop/ garage as per the C​RM/ Surveyor’s assessed estimation, who thereafter releases a ‘Proof of Release’ document. (The proof of release is an authenticated document signed by the insured to release his vehicle from the garage after it is checked and repaired)
    • Insured needs to submit the original bill, proof of release and cash receipt (derived from the garage) to the C​RM/ Surveyor
    • The C​RM/ Surveyor then submits all required documents to ICICI Lombard for settlement of the claim
    • Upon acceptance of the claim, the company issues the cheque to the Insured within seven working days from the date of receipt of all documents
    • The amount of Depreciation as per the rate prescribed under the Indian Motor Tariff and Compulsory Deductions under the policy need to be borne by the Insured

    quest img

    What documents are required to file a claim?

    In case of accidental damages claim, you need to provide the following documents:
    Claim Form duly signed
    • Valid R.C. copy of the vehicle
    • Valid driving license copy
    • Policy copy
    • FIR, if required (For Theft, Third Party Injury/ Damage; Highway accidents - Major only)
    • Original repair bill, proof of release and cash receipt
    • Any other document as required to investigate the Claim or Company's obligation to make payment for it

    quest img

    What is a non-premium bearing endorsement?

    A non-premium bearing endorsement is the endorsement for which you are not charged any additional premium. For example, Rectification in your contact details, Rectification in engine/ chassis number, Addition of hypothecation, etc.

    quest img

    What is a premium bearing endorsement?

    A premium bearing endorsement is the endorsement for which additional premium is charged. For example, Transfer of ownership, Addition of LPG/ CNG kit, Change of RTO location, etc.

    quest img

    How do I take a print of my policy?

    In case you have purchased your policy online through icicilombard.com then you can print your policy from the ‘My policy’ section of your 'My Insurance Account' by logging in with your Registered Email ID and Password. Alternatively, you can just click here to take a print of your policy. In case you have purchased your policy through our Branch/Agent, then you need to click here to search your policy, create your 'My Insurance Account', and then take a print out of your policy.

    quest img

    What is an endorsement?

    An endorsement is a written evidence of an agreed change in the policy. It is a document that incorporates changes in the terms of the policy. Additional premium will charged as applicable.

    quest img

    What are the documents required to cancel the policy?

    The documents required to cancel the policy by the customers are as follows
    • Customer Request Letter
    • Alternate policy proof (TP / Comprehensive)
    • Original Policy Copy
    • Sale Proof of the vehicle or Sale deed/Form 29&30 along with RTO acknowledgement. (in case of vehicle sold)
    • NOC from financer if the vehicle is seized by the financer

    Car Insurance Reviews and Ratings

    415 reviews

    Write a review
    1. Sajid Sanwari | Oct 12, 2017
      5
      The advisor really helped me through the entire process of purchasing the policy and is very knowledgeable about the product he is dealing with. He was very humble and courteous while explaining me the entire process. I wish him good luck in all that he does and keep up that good spirit & the excellence. Thanks for all help. All the best.
    2. Naveen Kumar U.V. | Oct 12, 2017
      5
      I just purchased an insurance policy for my car. I had a lot of queries regarding this as well as the different add-ons to the car policy. For the same, I created a quote and received a call from your policy advisor. He was fantastic! The way he answered all my queries, understood my needs and helped to create a customised quote and it was way beyond my expectations. It was a wonderful Guidance provided by Executive start from framing of Quote till completion of purchase. Great Job, much appreciated.
    3. Prashant Namdeo | Oct 11, 2017
      5
      Received great help in renewing my car insurance policy from your call center employee. The website was not responding and she helped me in renewing my policy over phone. I thank her for the wonderful support.
    4. Makam S. Kiran | Oct 11, 2017
      4
      The feedback I want to give is that you have a very easy way of renewal. The Customer care executive is very helpful throughout the call while I am renewing the policy. Overall its good experience.
    5. Naresh Kumar | Oct 09, 2017
      4
      I have interacted with a policy expert for buying of my Car Insurance. His systematic approach for guiding customer, explaining the rules and regulations of policy, negotiating and switching off/on within existing rules was exemplary. He has displayed high degree of maturity and sense of responsibility. Wish him all the best and success in future endeavor. Good future ahead.
    6. Surbhi Sharma | Oct 09, 2017
      4
      The advisor assisted me very well while purchasing car insurance policy, he has cleared my all doubts and queries very patiently. Kudos to him Thanks.
    7. Subhash Chaudhary | Oct 08, 2017
      4
      Thanks to your policy advisor I now probably know more about car insurance than any of my friends or family. She had answers for all my questions and had all the information at her fingertips. Exceeded my expectations with her cooperation.
    8. Yusuf Balasinorwalla | Oct 08, 2017
      4
      The advisor has provided me with the best assistance in helping me renew my car policy. Thank you and keep up the great work.
    9. V. Kartik | Oct 07, 2017
      4
      Have been ICICI Lombard customer for a while now. Wanted to buy a car insurance policy and was as usual amazed with the way your advisors take all the efforts possible to make customer's life easier. Thanks and best wishes.
    10. Anshul Ranjan | Oct 06, 2017
      4
      The executive was very helpful in guiding me towards buying car renewal policy as per my satisfaction. She was keen on explaining my questions and helped me over phone to successfully buy the car policy.
    11. Shakti Baranwal | Oct 05, 2017
      5
      Policy advisor was very helpful in assisting me renew my car insurance policy. She selected all features all that I wanted in my policy. She has been so helpful that I think this type of help will make buying insurance policies a hassle-free task. Thanks to her and to ICICI Lombard for making things simple and keeping prices competitive.
    12. Ramesh K. Aggarwal | Oct 03, 2017
      5
      Today, finally, I purchased the renewal policy for my ALTO car, by changing my earlier insurer TATA AIG for the first time in last 15 years. This happened, mainly due to the courteous, and persistent pursuance by your employee. She had contacted me some 15 days back, and then in between many times, and finally could finish her job with success. Somehow, her persistence, and convincing for quality service from ICICI Lombard (though I had no experience of poor service from TATA AIG) made me take the decision to go for your policy. Best wishes to her.., and also to my precious car for her 16th year (2017-18)
    13. V. Ajaya Kumar | Oct 02, 2017
      5
      I am indeed delighted with ICICI Lombard support and services. I would strongly recommend it to my relatives and friends. Special thanks to the executive I spoke with and who helped in buying the car insurance policy.
    14. Sivasankar Krishnan | Oct 02, 2017
      5
      In the process of buying my car policy, I was helped by your policy advisor today. After the completion of transaction my first feeling is ""Wow"". Amazing person with top class listening skills and very well developed interpersonal skills. The call was longer than 20 minutes with lot of data exchange from both sides. She is precise in getting all the data and certainly a whole lot better than what she is doing right now. Thanks to her for making the decision easy and thanks to ICICI Lombard for having such skilled executives on-board. Customer service is becoming a rare commodity in India now.
    15. Ashwini Jain | Oct 01, 2017
      4
      Assisted by the advisor on call for purchasing car insurance. Thorough policy details provided with end to end support from quote till payment. Very good service and I appreciate as he really did great follow-up to make sure I renew my policy before expiry.
    16. Mahesh Hegde | Sep 30, 2017
      4
      I would like to provide feedback about the support executive. I called up to buy car insurance policy and I must mention that the call with her was one of the best customer care experience I have had in several years. She was very prompt in assuring I get the best deal from ICICI Lombard for my car and changed my perception of ICICI Lombard customer care. Thank You.
    17. D.R. Joshi | Sep 29, 2017
      4
      I found the executive on helpline very cooperative and helpful while renewal for my car insurance as well personal accident insurance. Hassle free and fast execution of job. I am happy.
    18. Rajesh R. | Sep 28, 2017
      3
      Wanted to share my appreciation for the ICICI Lombard policy advisor who has helped to get the good quote and also helped me to submit the details. He was very patient and proactive in explaining the benefits of the policy. He did proper follow-ups and because of his help, I renewed my policy.
    19. P.V. Mohan Rao | Sep 27, 2017
      4
      The advisor did regular follow-ups as unfortunately, I was busy a couple of times he called. He was always very patient despite the delays. He made sure to answer all my questions related to the policy.
    20. K. Vamshi Krishna | Sep 26, 2017
      5
      Was guided through the renewal process for car insurance and the advisor also answered all my queries with patience. Excellent customer service. Thank you.
    21. Ravikant Sharma | Sep 25, 2017
      5
      The helpline executive helped me great deal in understanding the car insurance policy. She has cooperated nicely to buy this policy & done excellent job. Stayed on the call till I completed the transaction using the online payment option. I appreciate her efforts.
    22. Narayana Swamy Bandi | Sep 24, 2017
      5
      Policy advisor was really helpful in terms of explaining all the add-ons and benefits. I am impressed the way she talks and convince the customer. Great asset to ICICI Lombard.
    23. Amit Kumar | Sep 23, 2017
      5
      The people at ICICI Lombard are very friendly and all my queries related to my car policy have been handled extremely sincerely and diligently. ICICI Lombard would definitely be my choice for any future insurance requirements and also I recommend ICICI Lombard to my friend. Thank you to helping me for buying car insurance.
    24. Srinivas Reddy K. | Sep 22, 2017
      4
      ICICI Lombard executive has given all the details regarding my Car Insurance Renewal. I am satisfied with his quick and polite response. I am happy with that.
    25. Ram Mohan B.V.N. | Sep 21, 2017
      5
      The ICICI Lombard advisor showed really good work in policy purchase. Good job done. After this, I have decided to go online only for future policies. You people helped me, thanks for your help. Good job.
    26. Virendra Singh Chouhan | Sep 20, 2017
      4
      Very much satisfied with the help and guidance I received from the policy advisor. He explained all the information related to the car insurance policy and also helped me through purchasing the policy online.
    27. Sonica Muraleedharan | Sep 19, 2017
      4
      Spoke to your support executive for renewal of car insurance and he directed me to online portal after answering all my queries. Completed the whole process while on the call. Thanks for making it so easy for working professionals who don’t really have too much time to spend running around for these things.
    28. Vivek Chaturvedi | Sep 18, 2017
      5
      ICICI Lombard Policy expert was proactive in his response and he followed up with me to confirm whether my request was resolved. Impressed by his response. I would like to pass my gratitude and best wishes to him.
    29. Sudheendra K.N. | Sep 17, 2017
      5
      Advisor was patient enough to listen to all my queries and provided a thorough, professional response. He has good understanding of the features offered by ICICI Lombard as against other insurers in the market. Good listener, understood my requirements and tailored the insurance policy as per that.
    30. Gurjot Singh Sobti | Sep 16, 2017
      4
      Made instant online payment to get my car insurance policy. Really simple process and can't believe I hadn't done this before. Thank you and would surely recommend to others.
    31. Mukund Jere | Sep 15, 2017
      5
      Just now I purchased a car insurance. Policy advisor was very helpful. I must appreciate her patience despite having so many problems with your system. I only hope you will keep her promises about accuracy of policy details she made during the entire process.
    32. Balaji Ramamurti | Sep 14, 2017
      5
      Just want to appreciate the advisor for being extremely helpful in designing my new car insurance policy and activating it. I'm extremely thankful to her for all the help and service.
    33. Amol N. Sangade | Sep 13, 2017
      5
      I have purchased ICICI Lombard car insurance online. The information & guidance provided by customer care executive was awesome, during the claim process their cooperation was fantastic, claim process was hassle free & cashless. By seeing this my relative also told me to buy car insurance from ICICI Lombard for their car also. I have done it yesterday and as expected the service is fantastic, and the customer care executive provided information & gave great service. Thank you so much.
    34. Tapan Ghongade | Sep 12, 2017
      4
      Good service, clear communication, details knowledge are just few of the adjective I would use to describe your advisor who helped me purchase car insurance. Was indeed a pleasure to get all the required details in one go.
    35. Naveen Kumar | Sep 11, 2017
      5
      Being a first time buyer, I had a number of questions for your advisor and he really showed a lot of patience. He made sure that I was fully satisfied with all the details provided and then helped me in purchasing the policy.
    36. Radhakrishnan Poomari | Sep 10, 2017
      5
      I'm impressed with the persistence of your policy advisor for helping me in getting my car insurance with ease. She has been very clear in explaining the policy details and promptly was able to addresses questions. Overall I had a smooth experience in getting an insurance from ICICI Lombard and appreciate her patience and persistence.
    37. Swapneswar Mishra | Sep 09, 2017
      5
      I must say it helps when the advisor you are speaking to is a wonderful human being with total commitment and dedicated towards development and total understanding to its customers. I had the same experience with your helpline executive while I was buying my car insurance policy. Near perfect knowledge of the product and great communication skill. Thanks for your help and good luck.
    38. Balamurugan Pasumpon | Sep 08, 2017
      5
      I have booked my car insurance online earlier today with the support of your customer agent. His knowledge and attitude towards the customer is impressive. He guided me well to in taking the policy.
    39. Neti Srinivas | Sep 07, 2017
      4
      The policy advisor had excellently deliberated the whole process of my profile update, policy renewal, and personal accident benefit policy cover. I am amply satisfied with the service.
    40. Ansar Sheriff | Sep 06, 2017
      5
      The advisor's explanation was so clear point by point. The way she explained all the details really helped me in making my decision to purchase the car insurance from ICICI Lombard.
    41. Suresh Mani | Sep 05, 2017
      5
      Had some questions on the renewal of my car insurance, got connected with your policy expert. She helped me clear my doubts with the renewal process and guided me with a successful renewal. I really appreciate her diligence and guidance.
    42. Arup Naskar | Sep 04, 2017
      5
      I am extremely happy with the service of the advisor to book my car insurance. I faced some problem with the website but she did a remarkable job to overcome all the IT problems and helped me each step to book the policy online within a few minutes. Wish her all the best.
    43. Shrirang Barve | Sep 03, 2017
      4
      The advisor was very helpful and she interacts with the customer's in a very good manner and she gave me full details about the car policy and also resolved all of the doubts that I had. She also spent a good deal of time in helping me fill up the online form and complete the transaction to buy the policy.
    44. Ravi Nandan | Sep 02, 2017
      5
      Great thanks to the advisor for assisting me through the process of buying my Car Insurance online. We had a lengthy discussion (in total for more than an hour in past two days) on understanding the policy, its term, benefits, drawback etc. through various glitches including technical issues (system error) and my busy schedule, we sailed through. She seems to be a perfect marketing person with the perfect blend of tactics and understanding of the product. Really appreciate her knowledge on the subject matter and also her effort that she has put in!!! Also, I believe ICICI Lombard has started a very good plan, wherein they provide tracking device along with the policy, an innovative plan, I must say. Once again Thanks a ton to the advisor and ICICI Lombard.
    45. Minal Thakkar | Sep 01, 2017
      4
      A pleasure to have interacted with your policy advisor. She had all the information regarding car insurance and helped me buy the policy with detailed understanding of all the details.
    46. Prasanna Kumar M. | Aug 31, 2017
      4
      I got prompt and satisfying replies for all my queries from your advisor. My renewal went through smoothly. I was guided through the complete process. I was explained about the policy very clearly and excluded clauses are explained in detail. Thanks.
    47. Dilipkumar S. | Aug 30, 2017
      4
      Glad to connect with a representative of ICICI Lombard. Happy with the service provided. Explained the policy well for good clarity and helped me buy the policy online. Appreciate all her help!
    48. Mukesh Makwana | Aug 29, 2017
      4
      Being a first time buyer, I had a number of questions before buying the car insurance and your advisor answered all those without making me wait for too long. The online portal combined with such dedicated support team does make it worth being with ICICI Lombard. Great experience and thank you.
    49. Padmavati Surpani | Aug 28, 2017
      5
      Just writing to appreciate the way your website has made it easier to purchase policies online without having to visit any branch or spend much time. Thank you so much and would love to come back to you for more.
    50. Charles Prem Kumar S. | Aug 27, 2017
      5
      It was a great experience for me once again with ICICI Lombard. Especially the advisor who helped me to complete the deal with excellent support. Helped me with all the details I needed to fill in to complete booking the car policy online.
      Read All Reviews

      Write a review

      Listen to our customers

      member

      “ICICI Lombard’s online booking experience is very seamless, especially if one is renewing the motor policy it is the most hassle-free ... ”

      Sameer Bagul - EVP & Head Finance, Cleartrip Pvt. Ltd

      member

      “I had bad experience with my current insurance company, so I wanted to change my insurance company. After searching on several websites and ... ”

      Rajesh Kumar – Bangalore – Technical Lead

      member

      “Your sales representative is the best salesman I have ever encountered. My dad was in sales for P&G for 30 years, so I know that Sales i... ”

      Mr. Dominic Braganza

      member

      “Quick service from staff. Polite and patience in communications.Good guidance.As a senior citizen what else I require. My small settlement w... ”

      Viswanadha Sobhanadri - Hyderabad - Editor & Publisher, Vedamataram

      member

      “I have been a customer to ICICI Lombard General (Motor) Insurance for the last 5-6 years. I have two 4-wheelers and both are insured with IC... ”

      Diptesh Narayan Ray -Businessman - Pune

      member

      “Recently I renewed my Car Insurance, since I am out of country for 5 months I asked my brother staying in Naroda, Ahmedabad to complete the ... ”

      Dhananjay Joshi -IT Professional- Gandhinagar

      member

      “Happy with your service. I wanted to know about Roadside Assistance Features and found all the information on the website. I even called the... ”

      Tushar - Thane - Associate, Altisource

      member

      “Two main and important things I would like to highly appreciate. First, buying Insurance Online is "Super Experience" and in case you are fi... ”

      Tarak Desai - Bangalore - Associate Group Manager, SLK Software Services

      member

      “Very Satisfied with current insurance claim. Timely delivery and accurate costing is that I liked. ”

      Umesh Bej - Navi Mumbai - Financial Controller, Videojet Technologies (i) Pvt. ltd

      member

      “Buying Car insurance from icicilombard.com was a great experience as it offered 3 plans to choose from with different add-on covers and all ... ”

      Sandeep Gupta - Senior Brand Manager – Dettol India Gurgaon

      member

      “Renewing my car insurance from www.icicilombard.com was really great experience. It just took me 5 minutes to complete transaction. The over... ”

      Mohit - Finance Professional Mumbai

      member

      “Buying ICICI Lombard car insurance is a great insurance. It just took me 5 minutes to buy policy online. Very easy and user friendly. Will recommend everyone. ”

      Mangal Sen Dhall - Ex-Servicemen Ujjain

      member

      “Renewing my Car insurance from ICICI Lombard was great experience. Overall transaction experience on website was really good and I was able ... ”

      Nandhini Shanmugham Mumbai

      member

      “Just opted again for ICICI Lombard, all due to the service that I received when I was in need. Due to current unavoidable circumstance that ... ”

      Omar Khalil - Srinagar

      member

      “I missed to renew my car policy by one day, I thought it will take time to get approval for my new policy, normally executive will come for... ”

      Mr. Saju

      member

      “We are thankful to ICICI Lombard for the prompt settlement of our claim. Our company, Johnson & Johnson Ltd, has fire, marine, motor, me... ”

      Arnab Goswami - Treasury Manager - Kolkatta

      member

      “Hello, I am Sharath Chander Kanala and I have availed car insurance renewal policy from ICICI Lombard. I have to say that I have had a super... ”

      Sharath K - Teacher - Varanasi

      member

      “Hello, I, Palla Srinivasa Murthy, had availed car insurance on my Santro and I must say, the whole process was so smooth that it really ease... ”

      PS Murthy - Manager - Banglore

      member

      “I used the mobile self inspection feature within the ICICI Lombard app for my car insurance and it was a great experience. I must say, this ... ”

      Prince Sachdev – Bhagalpur

      img

      find network Garage

      network
      Dealer Name Address City State Contact No Contact Person Type of Vehicle Manufacturer Latitude Longitude Operations
      ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
      Trade logo displayed above belongs to ICICI Bank Ltd. and Northbridge Financial Corporation and is used by ICICI Lombard GIC Ltd. under license. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: U67200MH2000PLC129408.
      This website is best viewed in Google Chrome browser