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No matter where in the world you are, stay secured!

Get worldwide coverage against accidental death or permanent total disablement (PTD) due to an accident, with your Personal Protect policy.

7 reasons to buy ICICI Lombard Personal Protect Policy

  • member

    When you are not around, your family will still be financially secure

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    Your Personal Protect policy offers coverage against accidental death

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    If a permanent disability leaves you stranded, we step up to help

    member

    Get coverage against expenses related to permanent total disablement with your Personal Protect policy

  • member

    Align your premium payments to your financial planning

    member

    You can buy your policy online and pay for it in easy installments

  • member

    Secure yourself without any pre-requisite tests

    member

    You can purchase a Personal Protect policy without undergoing any health check-ups

  • member

    If you are hospitalised due to an accident, your expenses will be covered

    member

    Personal Protect gives you the option to get an additional cover and reimbursement for accidental hospitalisation expenses

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    Adjust your insurance coverage as per your needs and requirements

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    Avail customised coverage with sum insured options ranging from ` 3 lakhs upto ` 25 lakhs

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    Get a fixed amount for each day that you spend hospitalised on account of an accident

    member

    Opt for our additional hospital daily allowance cover

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Understand your Personal Protect policy coverage

Your policy covers:

  • Accidental Death*​: In case of death due to an accident, within the policy period, the nominee mentioned in your policy will be compensated with the ​sum insured
  • Accidental Hospitalisation Expenses Reimbursement*: You can opt for an additional cover to compensate expenses in case of a minimum 24 hour hospitalisation due to injury, within 7 days of the date of the accident
  • Permanent Total Disablement: In case of permanent and total loss of limbs, sight, etc. due to an accident, you will be compensated with the ​sum ​insured
    Loss of use/ Actual loss by physical separation of Percentage of Capital Sum Insured*
    Sight of both eyes 100%
    Both hands 100%
    Both feet 100%
    One hand and one foot 100%
    One eye and one hand or one foot 100%
    *As stated in Part I of the Schedule.
  • Accidental Hospital Daily Allowance: We offer an additional cover that gives you a per day allowance for each day of hospitalisation after the insured event, not exceeding 30 days of hospitalisation, with a deductible of 1 day

NOTE:

If any such injury as mentioned above shall result in the inability to remain gainfully employed, then the ​capital ​sum ​insured payable will be 100%.

* Within 12 months from date of accident

Refer to the Policy Wordings document to understand exactly what all your policy covers, so you can benefit from it better.

Your policy does not cover:

Read More

Personal Protect Policy
ICIPAIP06001V020506
Misc 111

Check your eligibility for Personal Protect Policy

  • Any person between 18-80 years of age is eligible for a Personal Protect policy
  • You can buy the policy for any family member(s) i.e. spouse, children and / or parents

Explore our simple, hassle-free claims process

Simple, hassle-free claims process

  • In case you need to make a claim, just call our toll free number 1800 2666 or send an email to customersupport@icicilombard.com
  • Alternatively, you could write to the company at the following address:
    Retail Claims,
    ICICI Lombard Healthcare,
    ICICI Bank Tower, 9th Floor, Plot No. 12, Financial District,
    Nanakram Guda, Gachibowli, Hyderabad - 500032,
    Andhra Pradesh
  • Once we receive your claim intimation, our team will guide you on the further steps towards its settlement
  • You will then be required to submit the necessary information, assistance and proofs in connection with the claim

To make your claim settlement process faster and simpler, follow this checklist of documents

Documents required for processing a claim

  • Claim form duly filled and signed by nominee
  • Policy copy
  • Attested / Original FIR
  • Attested / Original (post-mortem) report
  • Attested / Original death certificate
  • Medical / Hospital report
  • Discharge card
  • Indemnity cum declaration bond
  • No Objection Certificate
  • Any other document as may be required by the company

Documents required for permanent total disablement (PTD) claim arising due to accident

  • Claim form duly filled and signed by the claimant
  • Policy copy
  • Attested copy of FIR
  • Doctor's certificate of disability
  • Photograph of the injured reflecting disablement
  • Original medical bills with prescriptions/treatment papers
  • Any other document as may be required by the company

Documents required for accidental hospitalisation expenses reimbursement

  • Policy copy
  • Claim form duly filled and signed by claimant
  • FIR and Panchnama wherever applicable (original or certified copies)
  • Medical and ​investigation report and bills
  • Discharge ​card
  • Any other document as may be required by the company

Get answers to common queries about Personal Protect Policy

  • GENERAL
  • COVER
  • PREMIUM
  • CLAIMS
  • POLICY

What is Personal Protect policy?

ICICI Lombard Personal Protect policy provides your beneficiary with a death benefit in the unfortunate event of your accidental death. It also provides you with cover against Permanent Total Disablement (PTD) on account of an accident. Optional coverage can also be offered against Accidental Hospitalisation Expenses Reimbursement and Accidental Hospital Daily Allowance.

What are the benefits of Personal Protect Policy?

With Personal Protect policy, you can avail the following benefits:
  • Cover against Accidental Death or Permanent Total Disablement (PTD) on account of an Accident
  • Optional cover against Accidental Hospitalisation Expenses and Accidental Hospital Daily Allowance
  • Covers different types of accidents like road, rail accidents, accidents due to natural calamities and arising out of terrorism / terrorist acts
  • No health check-up required
  • Easy Claim Process with minimal documentation
  • Digitally signed policy available 24X7 online
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What covers does the Personal Protect Policy offer?

The Personal Protect plan covers against:
  • Death due to an accident
  • Permanent Total Disablement (PTD) due to an accident
Optional cover:
  • Accidental Hospitalisation Expenses
  • Accidental Hospital Daily Allowance
Now choose between 6 easy Personal Protect plans to insure your personal safety available in ` 3 Lakh, `5 Lakh, ` 10 Lakh, ` 15 Lakh, ` 20 Lakh and ` 25 Lakh cover options.
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Can I take cover for my spouse?

Yes, you can buy an additional policy cover for your spouse aged between 18-80 years.
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What are your Premium rates?

The premium rates are based on the sum insured opted for, the coverage selected and the tenure of the policy. You can calculate the premium using our calculators.
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What are the different modes of payment?

Now you can choose between 5 payment options to pay your premium online:
  • Credit Card – Make secure premium payments with your VISA, Master and AMEX card. Avail EMI too. To know more about EMI options Click here
  • Net banking - Transfer premium amounts online through ICICI Bank and 9 other select banks
  • Bill Pay – Use your ICICI Bank Internet Banking account to pay your insurance premium
  • Debit Card – Just enter your Citibank Debit Card details to pay your insurance premium directly
  • Cash Card - Use your Done Card to make payment online.
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Whom do I have to contact in case of a claim?

In case of a claim, you can call our toll free number at 1800 2666, alternatively mail us at customersupport@icicilombard.com
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Which documents are needed to make a claim?

The documents required for processing a claim are as follows:
Accidental Death
  • PA Claim form duly filled & signed by the nominee
  • Policy Copy
  • Death certificate - Notarized/Attested by a gazetted officer
  • F.I.R - Notarized/Attested by a gazetted officer
  • Police Final charge sheet/Court Final order - Notarized/Attested by a Gazetted Officer - if applicable
  • Spot and/or Inquest Panchnama - Notarized/Attested by a gazetted officer
  • Post Mortem Report - Notarized/Attested by a gazetted officer
  • Viscera Analysis Report/Chemical analysis report/Forensic Science Lab report - If applicable - Notarized/Attested by gazetted officer
  • Other Document as per Case details - Copy of Treatment papers; if hospitalized, Website Links/Newspaper cuttings, other references
  • If the claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Cancelled Cheque with NEFT Mandate form - duly filled in by the claimant and bank
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
Permanent Total Disablement (PTD) due to accident
  • PA Claim form duly filled & signed by the Insured/Claimant
  • Policy Copy
  • MLC OR F.I.R.OR PANCHNAMA- Notarised/Attested by a gazetted officer
  • Disability Certificate issued by Authorised civil surgeon- Original/Notarised/Attested by a gazetted officer
  • Treatment papers, X-rays films/laboratory test reports and other diagnostic reports to support the claim and percentage of disability
  • Medical report
  • Colour Photograph of the injured reflecting disability
  • If the claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Other Document as per Case details - Copy of Treatment papers; if hospitalised, Website Links/Newspaper cuttings, other references
  • Cancelled Cheque with NEFT Mandate form - duly filled in by the claimant
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
Accidental Hospitalisation Reimbursement Expenses
  • Policy copy
  • Claim form duly filled & signed by the claimant
  • F.I.R. and Panchnama wherever applicable (original or certified copies)
  • Medical & Investigation report
  • Prescriptions
  • Medical & Investigation Bills
  • Discharge Card
  • If claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Cancelled Cheque and NEFT Mandate form - duly filled in by the claimant
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
Accidental Hospital Daily allowance
  • All documents related to Death/PTD/PPD/TTD, as the case may be
  • Discharge Card
  • If claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Cancelled Cheque and NEFT Mandate form - duly filled in by the claimant
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
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What is the procedure for making a claim?

In case of a claim, please follow the following procedures:
  • Log the claim by calling our toll free number at 1800 2666 or email us at customersupport@icicilombard.com
  • You may also log a claim by giving immediate notice in writing to the Company
  • Write to the following address to log the claim:
    Individual Personal Accident Claims Manager
    Retail Claims,
    ICICI Lombard Healthcare,
    ICICI Bank Tower, Plot No. 12 Financial District,
    Nanakram Guda, Gachibowli, Hyderabad,
    Andhra Pradesh, Pin Code: 500032
  • We will then guide you on the further steps to take.
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What is the age limit for taking this policy?

The minimum age for taking this policy is 18 years and maximum is 80 years. There is Lifelong Renewability under the policy in the absence of a claim. You will be given a period of 15 days (Free Look Period) from the date of receipt of the policy to review its terms and conditions.

Reviews and Ratings

106 reviews

Write a review
  1. Arjith Gopalakrishnan | Aug 04, 2017
    5
    I got new policy for Personal Protect. Thanks for the excellent support from ICICI Lombard and team. This is one of the best personal accident insurance policy. Overall great experience.
  2. Ritika Sharma | Jul 14, 2017
    5
    Your team helped me a lot to buy personal accident insurance policy and they explained each and every terms & conditions of a policy. Thank you.
  3. T. R. Natarajan | Jun 15, 2017
    4
    Hi, Is there any tax benefit, we get in personal accident insurance policy? Under which section? 
  4. Hemant Relekar | Apr 15, 2017
    5
    Your team had provided valuable information on personal accident policies to make me to understand every aspect of the policy. With this interaction, I may be treated as your loyal customer in future.
  5. Anupam Chattopadhyay | Mar 30, 2017
    5
    I received very detailed advice from your chat support team. They helped me to select best personal protect plan. Fantastic service.
  6. Santosh Kumar Veeranna | Mar 26, 2017
    5
    I was supported by your advisor. She did an excellent job in suggesting personal accident insurance while availing the travel policy. She is quite knowledgeable and proactive. I would rate overall service as Excellent/Outstanding.
  7. Srikant Bondugula | Mar 22, 2017
    3
    I was unable to renew my personal protect policy online. So I called customer care number and your team satisfactorily guided me through the process of renewal. Thank you
  8. shashank ghadshi | Mar 18, 2017
    5
    The customer service representative was very helpful in finding the right personal accident policy for me. I really appreciate your customer centric approach. Thanks ICICI Lombard.
  9. Ramesh Thimmappa | Mar 10, 2017
    5
    Your representative explained everything very clearly and provided excellent support on purchasing a new personal protect policy. Thank you.
  10. Surya Sripathy | Mar 02, 2017
    5
    I had an expert help and advice from your team. They were there on every step of the way, clarifying my doubts and giving me advice, very happy with the service I received. Would recommend to colleagues.
  11. Shashank Shinde | Feb 25, 2017
    5
    Hi, Excellent service by ICICI Lombard. Your advisor provided me all the information on personal accident policy and also gave me confidence that I was selecting a right policy. Thank you!
  12. Sadanandam Seshachalam | Feb 11, 2017
    5
    I must say everyone should opt for personal accident insurance policy, which fulfills your financial gap. I would like to congratulate the entire ICICI Lombard support team, for having such as great support.
  13. Lavkesh | Feb 06, 2017
    5

    Excellent personal protect policy by ICICI Lombard. It covers lot more things which I did not expect. Thank you so much.

     

  14. Ratul Ghosh | Feb 04, 2017
    3
    I bought personal accident policy, I have received soft copy of policy via email but I did not receive hardcopy yet. Can you help me on this.
  15. Shripad Salsingikar | Jan 30, 2017
    5
    I am happy with ICICI Lombard’s service. Their representative had provided me all the info on personal accident insurance policy and also helped me to buy the policy online.
  16. Ritesh Mahajan | Jan 24, 2017
    4
    Excellent customer service from ICICI Lombard team. They explained me all the benefits of personal accident insurance policy and helped me to buy policy online for my parents.
  17. Vikas Luthra | Jan 10, 2017
    5
    Your team had assisted me throughout the buying process of personal accident insurance policy and this policy gives much more coverage than any other in the market. Great support from ICICI Lombard team!
  18. Anil Kumar | Dec 31, 2016
    5
    Excellent hand holding and guidance by your team to purchase personal accident policy.
  19. Raj Sheikhar | Dec 26, 2016
    3

    I had bought personal accident policy online and had received soft copy of my policy on my email id, however can you please clarify when I will receive hard copy of the same policy. Thanks!

  20. Jubit Emmanuel | Dec 20, 2016
    4
    Appreciating the prompt and friendly support from your support team and they explained me all the details on personal protect policy.
  21. Sanak Mishra | Dec 19, 2016
    5
    Your team gave me excellent support in getting the personal protect policy online. Thanks
  22. Dinesh Gupta | Nov 09, 2016
    5
    Your representative was good in explaining the features such as compensation on permanent and total loss of limbs, sight, etc. due to an accident in personal protect policy. She was helpful in online buying process of a policy.
  23. Chiranjit Pal | Nov 07, 2016
    5
    I bought a personal accident policy, all the features explained by your team was helpful and understandable. They had answered all my queries very well. Thank You.
  24. Sreepada Sreenath | Nov 04, 2016
    4
    Nice support and information provided by sales representative and I have purchased personal accident policy online because it will secure my family through financial loss in my absence. 5 Star for all service.
  25. Raghava Rao | Nov 01, 2016
    4
    This is the first time, I have renewed my policy online. It was good experience and your team has helped me on each and every step, which made whole buying process very easy. Also your team convince me to buy another personal protect policy for my wife. Thanks.
  26. CHIRALA MADHUSUDANA RAO | Aug 20, 2016
    4
    All my queries and doubts were cleared by them in a very patient way. Appreciate all this.
  27. Saminder Rait | Apr 15, 2016
    4
    Your team is well versed with the product and explained well through the process. Happy with the service.
  28. Robert D. | Apr 15, 2016
    4
    Nice talking to the team at ICICI Lombard, they gave all the information which was required by me and were also very clear in explaining the product as per my need.
  29. Dinesh Totawad | Apr 13, 2016
    4
    Had a word with your team. They gave us detailed information and assisted us in buying the policy. Thank you for your service.
  30. Anil Kumar | Apr 13, 2016
    4
    Your team has made me aware of a personal accident policy and helped me to take good policy. Thanks to them
  31. Manjunath Pillay | Apr 10, 2016
    4
    Hi, The feedback on the policies given by your team is great. All my queries and doubts were cleared by them in a very patient way. Appreciate all this.
  32. Govindu Kanike | Apr 10, 2016
    4
    I spoke to the team. I really liked their patience in providing details of the policy about personal protect insurance. I understood the details and will get back in a week.
  33. Alok Tripathi | Apr 09, 2016
    4
    The way your team assisted to complete the transaction was very satisfactory. All details were described thoroughly before proceeding to transaction. The quality of service was up to the mark and I would like to rate it 9 out of 10. Good job!!
  34. Uma Sankar Gadwala | Apr 09, 2016
    4
    Your employee explained in a detailed manner and impressed a lot. Even though I had a strictly satisfactory experience with ICICI Lombard, still the way she explained everything is the reason to take the policy.
  35. Uma Dhuria | Apr 08, 2016
    4
    Spoke to your team who gave me very good information and clarified all my doubts about personal accident insurance as well as health insurance policy. Thanks.
  36. Utsav Sharma | Apr 02, 2016
    5
    As a new customer it was really a great help from your team. Nice policy provided for protecting my near and dear onces. Really appreaciate their help and follow ups for booking this policy.
  37. Akshey Marwaha | Mar 28, 2016
    4
    Received call from your team and they briefed me about the salient features of health policy that I purchased yesterday and advised me to take personal protection policy also. They very well explained the policy concepts and I am quite satisfied.
  38. Manish Thummar | Mar 20, 2016
    3
    You have dispatched my Personal Protect Policy a few days back by Shree Nandan Courier vide ref. No.1065200697508. Till date I have not received the same. Please do needful and make sure I get it immediately. Thanks.
  39. Ishteyaq Ahmad | Mar 15, 2016
    5
    Your team explained the personal accident policy very well. I did not know about such a plan and I really appreciate their guidance and it is because of them that I took the policy. I will suggest all my friends to take such a policy from ICICI Lombard. Excellent, outstanding and mind blowing product knowledge.
  40. Sudhanshu Handa | Mar 08, 2016
    4
    The customer care executive has done the insurance very carefully and she was very helpful during the entire process.
  41. Aditi Padhye | Mar 05, 2016
    4
    The team was very helpful in explaining about product and answering my queries. I will like to rate them 5 out of 5.
  42. Jagadeesh Natarajan | Mar 01, 2016
    4
    The team has given good explanation about personal accident insurance. I am planning to purchase the product in March 2016. Thank you.
  43. Arpit Rajain | Feb 28, 2016
    4
    Was on a phone call with your team for renewal of my personal accident policy. They were were very courteous and helpful.
  44. Gurmeet Singh | Feb 23, 2016
    4
    The team has good knowledge of the product and is well aware of their roles and expectations. They helped in clearing several doubts very patiently. All the best to them for their careers.
  45. Debankur Bandyopadhyay | Feb 20, 2016
    5
    Hello, I wanted to place a note of appreciation for your customer care team for their very helpful, effective and customer friendly approach to address my area of issue/concern. Instead of giving me a yes/no answer, they were actually trying and working to help me, for which I express my thanks and appreciation.
  46. Dineshkumar Thirugnanam | Feb 16, 2016
    4
    I was made to wait in the line for more than 15 mins before a representative picks up the call. He took the call and did my work easily, he also explained the benefits of this product and allowed me to take my time to make the decision of buying it. He has not urged me at any point of time when I was in search of my card to make the payment. Cheers!!! Great help in quick time.
  47. Om Khullar | Feb 15, 2016
    4
    The team was very nice to provide necessary information for the accident insurance policy. While I wanted a policy for one or three years, the team suggested to take a policy for 5 years for a coverage of Rs 5 lakhs and that too with a couple of add ons. This proved cost effective and beneficial for me. ICICI Lombard is doing good business due to such a caring team.
  48. Nagesh Babu Uppala | Feb 10, 2016
    5
    Good service. The team has given the entire details of my accident insurance and helped me immensely in getting the policy done online.
  49. Surendra Nath Goswami | Feb 07, 2016
    4
    I got good support on telephone from your executive for buying an accident policy for myself.
  50. Victor Lawrence Noronha | Feb 03, 2016
    4
    Good, I got a personal accident insurance policy instantly by logging on to the website. Thanks
    Read All Reviews

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    “I was researching online for health insurance top up policy to increase sum assured for my existing policy which is through my firm. I read ... ”

    Aman Sharma - Reliance Communications Mumbai

    member

    “Since I am newly married, I researched for a lot of health policies which would cover me and my husband. Spoke to the team at icicilombard.c... ”

    Soniya Sanap - Senior Research Manager Kantar Worldpanel Mumbai

    member

    “I believe in natural treatment for diseases and illness and feel that anything can be cured using Ayurveda. It came as an instant delight wh... ”

    Neha Patel - Associate Manager Nielsen Mumbai

    member

    “I had a great call with the team at Lombard on the toll free number. They explained all inclusions and exclusions of their health policy whi... ”

    Pravin Kumbhar - Deputy Manager at Ashida Electronics Mumbai

    member

    “I have used ICICI bank site for online purchase of Health Insurance for my family. It was a nice experience and I enjoyed it. I could get de... ”

    P.D. Kulkarni - Bank Manager - Mumbai

    member

    “I am happy with the services offered by ICICI Lombard General Insurance Company. I have medical policies from different companies for my fam... ”

    Ashish Shah - Entrepreneur - Mumbai

    member

    “I am quite amazed to buy a policy from ICICI Lombard. There was no paperwork, no health check-up, no cheque payments, no reminder calls etc.... ”

    Ajit Deshpande - Software Engineer - Pune

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    ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
    Trade logo displayed above belongs to ICICI Bank Ltd. and Northbridge Financial Corporation and is used by ICICI Lombard GIC Ltd. under license. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: U67200MH2000PLC129408.
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