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No matter where in the world you are, stay secured!

Get worldwide coverage against accidental death or permanent total disablement (PTD) due to an accident, with your Personal Protect policy.

7 reasons to buy ICICI Lombard Personal Protect Policy

  • member

    When you are not around, your family will still be financially secure

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    Your Personal Protect policy offers coverage against accidental death

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    If a permanent disability leaves you stranded, we step up to help

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    Get coverage against expenses related to permanent total disablement with your Personal Protect policy

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    Align your premium payments to your financial planning

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    You can buy your policy online and pay for it in easy installments

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    Secure yourself without any pre-requisite tests

    member

    You can purchase a Personal Protect policy without undergoing any health check-ups

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    If you are hospitalised due to an accident, your expenses will be covered

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    Personal Protect gives you the option to get an additional cover and reimbursement for accidental hospitalisation expenses

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    Adjust your insurance coverage as per your needs and requirements

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    Avail customised coverage with sum insured options ranging from ` 3 lakhs upto ` 25 lakhs

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    Get a fixed amount for each day that you spend hospitalised on account of an accident

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    Opt for our additional hospital daily allowance cover

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Understand your Personal Protect policy coverage

Your policy covers:

  • Accidental Death*​: In case of death due to an accident, within the policy period, the nominee mentioned in your policy will be compensated with the ​sum insured
  • Accidental Hospitalisation Expenses Reimbursement*: You can opt for an additional cover to compensate expenses in case of a minimum 24 hour hospitalisation due to injury, within 7 days of the date of the accident
  • Permanent Total Disablement: In case of permanent and total loss of limbs, sight, etc. due to an accident, you will be compensated with the ​sum ​insured
    Loss of use/ Actual loss by physical separation of Percentage of Capital Sum Insured*
    Sight of both eyes 100%
    Both hands 100%
    Both feet 100%
    One hand and one foot 100%
    One eye and one hand or one foot 100%
    *As stated in Part I of the Schedule.
  • Accidental Hospital Daily Allowance: We offer an additional cover that gives you a per day allowance for each day of hospitalisation after the insured event, not exceeding 30 days of hospitalisation, with a deductible of 1 day

NOTE:

If any such injury as mentioned above shall result in the inability to remain gainfully employed, then the ​capital ​sum ​insured payable will be 100%.

* Within 12 months from date of accident

Refer to the Policy Wordings document to understand exactly what all your policy covers, so you can benefit from it better.

Your policy does not cover:

Read More

Personal Protect Policy
ICIPAIP06001V020506
Misc 111

Check your eligibility for Personal Protect Policy

  • Any person between 18-80 years of age is eligible for a Personal Protect policy
  • You can buy the policy for any family member(s) i.e. spouse, children and / or parents

Explore our simple, hassle-free claims process

Simple, hassle-free claims process

  • In case you need to make a claim, just call our toll free number 1800 2666 or send an email to customersupport@icicilombard.com
  • Alternatively, you could write to the company at the following address:
    Retail Claims,
    ICICI Lombard Healthcare,
    ICICI Bank Tower, 9th Floor, Plot No. 12, Financial District,
    Nanakram Guda, Gachibowli, Hyderabad - 500032,
    Andhra Pradesh
  • Once we receive your claim intimation, our team will guide you on the further steps towards its settlement
  • You will then be required to submit the necessary information, assistance and proofs in connection with the claim

To make your claim settlement process faster and simpler, follow this checklist of documents

Documents required for processing a claim

  • Claim form duly filled and signed by nominee
  • Policy copy
  • Attested / Original FIR
  • Attested / Original (post-mortem) report
  • Attested / Original death certificate
  • Medical / Hospital report
  • Discharge card
  • Indemnity cum declaration bond
  • No Objection Certificate
  • Any other document as may be required by the company

Documents required for permanent total disablement (PTD) claim arising due to accident

  • Claim form duly filled and signed by the claimant
  • Policy copy
  • Attested copy of FIR
  • Doctor's certificate of disability
  • Photograph of the injured reflecting disablement
  • Original medical bills with prescriptions/treatment papers
  • Any other document as may be required by the company

Documents required for accidental hospitalisation expenses reimbursement

  • Policy copy
  • Claim form duly filled and signed by claimant
  • FIR and Panchnama wherever applicable (original or certified copies)
  • Medical and ​investigation report and bills
  • Discharge ​card
  • Any other document as may be required by the company

Get answers to common queries about Personal Protect Policy

  • GENERAL
  • COVER
  • PREMIUM
  • CLAIMS
  • POLICY
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What covers does the Personal Protect Policy offer?

The Personal Protect plan covers against:
  • Death due to an accident
  • Permanent Total Disablement (PTD) due to an accident
Optional cover:
  • Accidental Hospitalisation Expenses
  • Accidental Hospital Daily Allowance
Now choose between 6 easy Personal Protect plans to insure your personal safety available in ` 3 Lakh, `5 Lakh, ` 10 Lakh, ` 15 Lakh, ` 20 Lakh and ` 25 Lakh cover options.
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Can I take cover for my spouse?

Yes, you can buy an additional policy cover for your spouse aged between 18-80 years.
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What are your Premium rates?

The premium rates are based on the sum insured opted for, the coverage selected and the tenure of the policy. You can calculate the premium using our calculators.
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What are the different modes of payment?

Now you can choose between 5 payment options to pay your premium online:
  • Credit Card – Make secure premium payments with your VISA, Master and AMEX card. Avail EMI too. To know more about EMI options Click here
  • Net banking - Transfer premium amounts online through ICICI Bank and 9 other select banks
  • Bill Pay – Use your ICICI Bank Internet Banking account to pay your insurance premium
  • Debit Card – Just enter your Citibank Debit Card details to pay your insurance premium directly
  • Cash Card - Use your Done Card to make payment online.
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Whom do I have to contact in case of a claim?

In case of a claim, you can call our toll free number at 1800 2666, alternatively mail us at customersupport@icicilombard.com
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Which documents are needed to make a claim?

The documents required for processing a claim are as follows:
Accidental Death
  • PA Claim form duly filled & signed by the nominee
  • Policy Copy
  • Death certificate - Notarized/Attested by a gazetted officer
  • F.I.R - Notarized/Attested by a gazetted officer
  • Police Final charge sheet/Court Final order - Notarized/Attested by a Gazetted Officer - if applicable
  • Spot and/or Inquest Panchnama - Notarized/Attested by a gazetted officer
  • Post Mortem Report - Notarized/Attested by a gazetted officer
  • Viscera Analysis Report/Chemical analysis report/Forensic Science Lab report - If applicable - Notarized/Attested by gazetted officer
  • Other Document as per Case details - Copy of Treatment papers; if hospitalized, Website Links/Newspaper cuttings, other references
  • If the claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Cancelled Cheque with NEFT Mandate form - duly filled in by the claimant and bank
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
Permanent Total Disablement (PTD) due to accident
  • PA Claim form duly filled & signed by the Insured/Claimant
  • Policy Copy
  • MLC OR F.I.R.OR PANCHNAMA- Notarised/Attested by a gazetted officer
  • Disability Certificate issued by Authorised civil surgeon- Original/Notarised/Attested by a gazetted officer
  • Treatment papers, X-rays films/laboratory test reports and other diagnostic reports to support the claim and percentage of disability
  • Medical report
  • Colour Photograph of the injured reflecting disability
  • If the claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Other Document as per Case details - Copy of Treatment papers; if hospitalised, Website Links/Newspaper cuttings, other references
  • Cancelled Cheque with NEFT Mandate form - duly filled in by the claimant
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
Accidental Hospitalisation Reimbursement Expenses
  • Policy copy
  • Claim form duly filled & signed by the claimant
  • F.I.R. and Panchnama wherever applicable (original or certified copies)
  • Medical & Investigation report
  • Prescriptions
  • Medical & Investigation Bills
  • Discharge Card
  • If claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Cancelled Cheque and NEFT Mandate form - duly filled in by the claimant
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
Accidental Hospital Daily allowance
  • All documents related to Death/PTD/PPD/TTD, as the case may be
  • Discharge Card
  • If claim amount is more than ` 1 Lakh, AML Documents - Pan Card Copy, Residence Proof, 2 Passport size colour photos of claimant
  • Cancelled Cheque and NEFT Mandate form - duly filled in by the claimant
  • Any other document as required by the Company or Company's TPA to investigate the claim or our obligation to make payment for it
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What is the procedure for making a claim?

In case of a claim, please follow the following procedures:
  • Log the claim by calling our toll free number at 1800 2666 or email us at customersupport@icicilombard.com
  • You may also log a claim by giving immediate notice in writing to the Company
  • Write to the following address to log the claim:
    Individual Personal Accident Claims Manager
    Retail Claims,
    ICICI Lombard Healthcare,
    ICICI Bank Tower, Plot No. 12 Financial District,
    Nanakram Guda, Gachibowli, Hyderabad,
    Andhra Pradesh, Pin Code: 500032
  • We will then guide you on the further steps to take.
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What is the age limit for taking this policy?

The minimum age for taking this policy is 18 years and maximum is 80 years. There is Lifelong Renewability under the policy in the absence of a claim. You will be given a period of 15 days (Free Look Period) from the date of receipt of the policy to review its terms and conditions.

Reviews and Ratings

135 reviews

Write a review
  1. Ravi M. J. | Jul 30, 2018
    5
    The customer service employees I interacted with while renewing my personal accident insurance policy were both incredibly professional and courteous. They helped me complete the transaction in a speedy fashion. I'm very happy with the experience.
  2. Daljeet Singh Saini | Jul 01, 2018
    3
    I was facing some issues with the booking process of my Personal Protect Policy. Your representative helped me resolve all the problems in no time and guided me throughout the procedure. Thanks for calling me!
  3. Sita Rama Rao | Jun 30, 2018
    4
    Outstanding service from the employee at ICICI Lombard. He went into so much detail about the policy that I was immediately convinced of his competence. I am glad the organization has such professional people working with them. I will definitely come back to buy insurance from here in the future.
  4. Ish Ande | Jun 27, 2018
    5
    With the help of your sales associate, I realized that a Personal Protect Policy was perfect for me. It is great for anyone who wants coverage against accidental death or permanent total disablement due to an accident. She clarified all my doubts and stayed on the phone while I undertook the booking process online. Kudos!
  5. Satish Kumar Singh | Jun 22, 2018
    5
    Your customer care executive went above and beyond to help me with my insurance purchasing process. From explaining the details and advantages to filling all the forms and applying for the policy, I had his support at every step. Hats off!
  6. Abhaya Simha Venugopal | Jun 15, 2018
    4
    I needed help renewing my existing policy, so I connected with one of your representatives. He was nice to talk to and gave me the proper solutions to my queries. The communication was quite clear on his end, which made the whole process a lot smoother. Thank you!
  7. Venkateswara Rao Boddapati | Jun 04, 2018
    5
    Your representative convinced me to buy the Personal Protect Policy. It was a wonderful experience dealing with her. She guided me accurately through the various features and benefits of the plan while emphasizing on the elaborate coverage provided for different types of accidents. Thank you!
  8. Mallikajaya kumar | Jun 02, 2018
    5
    I found the service provided by your representative to be very good. She was patient and clear while telling me about the plan's features such as worldwide coverage and easy claim process. Great job!
  9. Bimal Kumar Sarkar | Jun 01, 2018
    4
    The executive from ICICI Lombard was outstanding. Convinced me to invest in the Personal Protect Policy which proved to be a good decision for me. I learned about the numerous benefits it provides that I wasn't previously aware of, like accidental hospitalisation expenses reimbursement. Thank you so much for the excellent customer service.
  10. Sanjay Sawhney | May 29, 2018
    5
    I had logged into the website of ICICI Lombard to learn more about the Personal Protect Policy. The next day, I received a call from one of your agents, who thoroughly explained the details and helped me procure the policy in a transparent manner. I received both the payment link and the soft copy of the plan instantly over email.
  11. K.S. Prakasham | May 25, 2018
    5
    The employee from ICICI Lombard convinced me to purchase a Personal Protect Policy. She explained everything really well and spent some time talking about the accidental hospitalisaton expenses reimbursement feature. I would like to speak to her again for another policy.
  12. Rohit | May 21, 2018
    4
    The service provided by the team at ICICI Lombard was quite good. I learned everything I needed to about the policy, and my queries were answered promptly. But once I made the purchase, the processing took a lot of time. If that is improved, it would be a much better experience overall. Thank you.
  13. Satish Reddy Gunnala | May 17, 2018
    5
    I was facing some issues with the booking process of my Personal Protect Policy. Your representative helped me resolve all the problems in no time and guided me throughout the procedure. Thanks for calling me!
  14. Akhtar Husain Zaidi | May 15, 2018
    4
    Outstanding service from the employee at ICICI Lombard. He went into so much detail about the policy that I was immediately convinced of his competence. I am glad the organization has such professional people working with them. I will definitely come back to buy insurance from here in the future.
  15. Neha Nitin Patil | May 11, 2018
    5
    With the help of your sales associate, I realized that a Personal Protect Policy was perfect for me. It is great for anyone who wants coverage against accidental death or permanent total disablement due to an accident. She clarified all my doubts and stayed on the phone while I undertook the booking process online. Kudos!
  16. Amod Shriram Biwalkar | May 06, 2018
    5
    Your customer care executive went above and beyond to help me with my insurance purchasing process. From explaining the details and advantages to filling all the forms and applying for the policy, I had his support at every step. Hats off!
  17. Kuldeep Kumar | May 01, 2018
    4
    I needed help renewing my existing policy, so I connected with one of your representatives. He was nice to talk to and gave me the proper solutions to my queries. The communication was quite clear on his end, which made the whole process a lot smoother. Thank you!
  18. Arvind Shriram Patil | Mar 27, 2018
    5
    It was nice speaking with an executive from your organisation while booking my Personal Accident Insurance. He was extremely helpful and patiently listened to me. From our conversations, I got to know about important provisions like Easy Claim Process with minimal documentation.
  19. Swaroop Paul M. | Feb 13, 2018
    5
    I’ve bought a new personal accident insurance plan from ICICI Lombard. The executive I interacted with assisted me at every step of the procedure, right from setting up the account to paying for the policy. Thanks to him, I was able to make the purchase without any confusion or delay.
  20. C.H. V.S.N. Murthy | Feb 10, 2018
    4
    While looking for a suitable personal accident insurance, I decided to contact your customer care team. Your representative promptly assisted me in this regard. He possessed impressive communication skills, and explained to me the provisions of the policy in an excellent manner.
  21. Vijay Gupta | Feb 08, 2018
    5
    ICICI Lombard's customer service person helped me to buy personal accident insurance with ease. I also learnt about the plan’s numerous provisions such as optional coverage against accidental hospitalisation. Good job!
  22. Nitin Tyagi | Feb 06, 2018
    4
    I've purchased personal accident insurance from ICICI Lombard. Your executive provided me with complete information regarding the plan including advantages such as issuance of the policy without medical check-up. Great going!
  23. Shrikant Chandra | Feb 03, 2018
    5
    I would like to commend ICICI Lombard's customer service executive for giving me excellent support during the renewal of my personal accident insurance. He maintained a professional demeanour and cleared each and every doubt I had.
  24. Rabin Kumar Sahoo | Jan 28, 2018
    4
    I had a talk with your agent ICICI Lombard while booking my personal accident insurance. He was extremely cooperative and gave us the best suggestions. Later, he highlighted the plan’s benefits such as coverage against accidental death or permanent total disability.
  25. Sachin Pawar | Jan 12, 2018
    5
    I’ve bought ICICI Lombard’s Personal Protect Policy. During our interaction, your customer support associate answered all of my questions in an articulate manner. Thank you very much for the assistance provided.
  26. Gurmit Singh | Jan 02, 2018
    5
    I communicated with a very patient and helpful ICICI Lombard agent for guidance with regard to purchasing personal accident insurance. She did a good job of assisting me. However, I wanted to know more about Overseas Citizen of India (OCI) eligibility. Please revert to me via email.
  27. Godbole Arun Nagesh | Dec 26, 2017
    5
    I contacted ICICI Lombard to get information regarding travel and accident insurance. Your agent called me back, and after listening patiently to my insurance requirements, he suggested a suitable policy. He also guided me through the payment process. I am impressed with his thoughtful suggestions, his dedication to share with me all the relevant information, and his good knowledge of the policy.
  28. Nathanel Anandas | Dec 02, 2017
    5
    I’ve purchased ICICI Lombard’s Personal Protect insurance policy with a term of three years. Your executive adopted a straightforward approach while explaining the policy, which helped me understand it all with ease. I wish her a bright future ahead. I score her service 100 out of 100. All the very best!
  29. Devendra Kumar Sawhney | Nov 27, 2017
    4
    It’s because of the generous support provided by your agent that I’m now covered financially against death or disability. I’d lost my cool at one point during the conversation, but he really maintained a calm demeanour throughout. Thanks for helping me buy a good personal accident insurance plan.
  30. Arjith Gopalakrishnan | Aug 04, 2017
    5
    I got new policy for Personal Protect. Thanks for the excellent support from ICICI Lombard and team. This is one of the best personal accident insurance policy. Overall great experience.
  31. Ritika Sharma | Jul 14, 2017
    5
    Your team helped me a lot to buy personal accident insurance policy and they explained each and every terms & conditions of a policy. Thank you.
  32. T. R. Natarajan | Jun 15, 2017
    4
    Hi, Is there any tax benefit, we get in personal accident insurance policy? Under which section? 
  33. Hemant Relekar | Apr 15, 2017
    5
    Your team had provided valuable information on personal accident policies to make me to understand every aspect of the policy. With this interaction, I may be treated as your loyal customer in future.
  34. Anupam Chattopadhyay | Mar 30, 2017
    5
    I received very detailed advice from your chat support team. They helped me to select best personal protect plan. Fantastic service.
  35. Santosh Kumar Veeranna | Mar 26, 2017
    5
    I was supported by your advisor. She did an excellent job in suggesting personal accident insurance while availing the travel policy. She is quite knowledgeable and proactive. I would rate overall service as Excellent/Outstanding.
  36. Srikant Bondugula | Mar 22, 2017
    3
    I was unable to renew my personal protect policy online. So I called customer care number and your team satisfactorily guided me through the process of renewal. Thank you
  37. shashank ghadshi | Mar 18, 2017
    5
    The customer service representative was very helpful in finding the right personal accident policy for me. I really appreciate your customer centric approach. Thanks ICICI Lombard.
  38. Ramesh Thimmappa | Mar 10, 2017
    5
    Your representative explained everything very clearly and provided excellent support on purchasing a new personal protect policy. Thank you.
  39. Surya Sripathy | Mar 02, 2017
    5
    I had an expert help and advice from your team. They were there on every step of the way, clarifying my doubts and giving me advice, very happy with the service I received. Would recommend to colleagues.
  40. Shashank Shinde | Feb 25, 2017
    5
    Hi, Excellent service by ICICI Lombard. Your advisor provided me all the information on personal accident policy and also gave me confidence that I was selecting a right policy. Thank you!
  41. Sadanandam Seshachalam | Feb 11, 2017
    5
    I must say everyone should opt for personal accident insurance policy, which fulfills your financial gap. I would like to congratulate the entire ICICI Lombard support team, for having such as great support.
  42. Lavkesh | Feb 06, 2017
    5

    Excellent personal protect policy by ICICI Lombard. It covers lot more things which I did not expect. Thank you so much.

     

  43. Ratul Ghosh | Feb 04, 2017
    3
    I bought personal accident policy, I have received soft copy of policy via email but I did not receive hardcopy yet. Can you help me on this.
  44. Shripad Salsingikar | Jan 30, 2017
    5
    I am happy with ICICI Lombard’s service. Their representative had provided me all the info on personal accident insurance policy and also helped me to buy the policy online.
  45. Ritesh Mahajan | Jan 24, 2017
    4
    Excellent customer service from ICICI Lombard team. They explained me all the benefits of personal accident insurance policy and helped me to buy policy online for my parents.
  46. Vikas Luthra | Jan 10, 2017
    5
    Your team had assisted me throughout the buying process of personal accident insurance policy and this policy gives much more coverage than any other in the market. Great support from ICICI Lombard team!
  47. Anil Kumar | Dec 31, 2016
    5
    Excellent hand holding and guidance by your team to purchase personal accident policy.
  48. Raj Sheikhar | Dec 26, 2016
    3

    I had bought personal accident policy online and had received soft copy of my policy on my email id, however can you please clarify when I will receive hard copy of the same policy. Thanks!

  49. Jubit Emmanuel | Dec 20, 2016
    4
    Appreciating the prompt and friendly support from your support team and they explained me all the details on personal protect policy.
  50. Sanak Mishra | Dec 19, 2016
    5
    Your team gave me excellent support in getting the personal protect policy online. Thanks
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    “ICICI Lombard has one of the best health policies available. I did a lot of comparison over the last year and found this to be the best one.... ”

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    ICICI Lombard General Insurance Ltd. is one of the largest private sector general insurance company in India offering insurance coverage for motor, health, travel, home, student travel and more. Policies can be purchased and renewed online as well. Immediate issuance of policy copy online.
    ICICI trade logo displayed above belongs to ICICI Bank and is used by ICICI Lombard GIC Ltd. under license and Lombard logo belongs to ICICI Lombard GIC Ltd assigned by Northbridge Financial Corporation solely for the territory of India. Insurance is the subject matter of the solicitation. The advertisement contains only an indication of cover offered. For more details on risk factors, terms, conditions and exclusions, please read the sales brochure carefully before concluding a sale. ICICI Lombard General Insurance Company Limited, ICICI Lombard House, 414, Veer Savarkar Marg, Near Siddhi Vinayak Temple, Prabhadevi, Mumbai - 400025. Reg. No.115. Fax no - 022 61961323. CIN: L67200MH2000PLC129408.
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