Get Road Side Assistance service on Car Insurance, along with cashless services across 2900+garages.
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Motor Insurance - Car Claims

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Car Insurance - Policy Details

  Key Benefits
  Sum Insured and Coverage
  Claim Process
 
Your well being is our utmost priority and we do hope that you are able to steer clear of any untoward incidents. However, things do not always go according to our plan. In case of an unfortunate accident / breakdown, please call our toll free number 1800 2666 and we would be glad to assist you.

Please be rest assured that in the event of a claim, we are there to assist you and get you back on the road as soon as possible

In addition you can avail a host of benefits for every claim reported to us:
  • Cashless repair across a wide network to ensure a smooth ride
  • Free pick-up, Towing facility and Wash benefit at selected garages
  • Loss Assessment Survey of vehicle within 4 hours by dedicated Service Manager*
  • 6 months quality assurance on all repairs**

*Applicable on claims intimated before 2PM and not applicable on Sundays and National Holidays
**Subject to maximum usage upto 6000 km, post such repairs

In case of motor insurance claim, you can avail cashless facility for the repair of your
vehicle in any of our cashless garage network. However, If the vehicle is serviced in a
garage outside the purview of our network, then you can claim reimbursement for the
same.

Click here to view our All India Cashless Garage List

In Case of an Accident
  • Note the number of the other vehicle involved in the accident, if any.
  • Note down the names and contact details of witnesses, if any.
  • Contact our toll free number 1800 2666 and get your claim number / reference number.

Know more about the claim process in case of an accident
In Case of an Accident

  • Note the number of the other vehicle involved in the accident, if any.
  • Note down the names and contact details of witnesses, if any.
  • Contact our toll free number 1800 2666 and get your claim number / reference number.
  • The Call Centre Representative will provide you with the details of the documents required for claim processing and also details of our preferred cashless garage.
  • File an FIR at the nearest police station in case of property damage, bodily injury, theft and major damages.

After Registering the Claim
  • Our Customer Service Manager (CSM) will contact you within 24 hours of registering the claim.
  • Submit all the required documents to the dealer / CSM and get them verified with the originals.

Know more about the claim process after registering the claim
After Registering the Claim

  • Our Customer Service Manager (CSM) will contact you within 24 hours of registering the claim.
  • Submit all the required documents to the dealer / CSM and get them verified with the originals.
  • Our CSM will get the estimate for the repairs of your vehicle and give spot approval after assessment.
  • Payments that need to borne by us at our preferred garage will be made directly to the garage on completion of the repairs.
  • The balance amount will have to be paid by the insured as per the terms and conditions of the policy, which will be informed by the CSM.

Documents Required


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Four wheeler Product Code: Motor 01
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