Designed͏ ͏to streamline toll payments an͏͏d͏ minimise congestion͏,͏ FASTag ͏is ͏integral͏ the modern ͏driving͏͏ ͏experience. However, encountering a blacklist in FASTag status can present considerable challenges for motorists. Understanding the underlying reason and the necessary steps to resolve it is essential for maintaining smooth and uninterrupted travel.
Why does a FASTag get blacklisted
Common FASTag blacklisted reason include low balance, expired KYC, repeated chargeback disputes or violations flagged by law enforcement agencies. If blacklisted, the tag becomes inactive, requiring action to restore its functionality.
What is blacklisted FASTag?
A blacklist FASTag refers to a scenario where the tag is rendered inactive, preventing it from facilitating electronic toll payments. This deactivation can stem from various factors.
Reasons behind FASTag getting blacklisted
Several factors can lead to the blacklisting of a FASTag:
- Insufficient balance: If your FASTag showing blacklist, it may be due to insufficient balance to process toll payments, leading to its deactivation.
- KYC non-compliance: Incomplete or outdated KYC documentation can blacklist a FASTag, as regulations require up-to-date user information to prevent misuse.
- Vehicle-specific blacklisting: Law enforcement agencies may blacklist a vehicle's FASTag due to violations such as non-payment of fines or involvement in legal disputes to ensure compliance with legal and regulatory frameworks.
- Technical issues: Occasionally, technical glitches or discrepancies in the FASTag system can lead to inadvertent blacklisting, thus disrupting the seamless functioning of the tag.
- Misuse or fraudulent activities: If a FASTag is suspected to be involved in fraudulent activities or is being misused, the issuing authority may blacklist it to prevent further discrepancies.
How to check whether a FASTag is blacklisted?
Before a long trip, it's wise to perform a FASTag blacklisted check to ensure your tag is active and avoid toll payment issues. Here are the methods to check if a FASTag is blacklisted:
- Issuing bank's portal or mobile application: Most banks and FASTag issuers provide dedicated online platforms and mobile apps where users can log in to monitor their FASTag status, balance and transaction history.
- Customer care services: Contacting the customer support of the issuing bank or agency can provide real-time information regarding the FASTag status. Support agents can offer insights into any issues and guide corrective measures.
- SMS and email notifications: Issuing authorities often send alerts regarding the status of a FASTag. Monitoring these communications regularly can help detect issues early.
- National Highway Authority of India (NHAI) portal: The NHAI offers a platform where vehicle details can be input to check the status of a FASTag. This centralised system provides a comprehensive overview of the tag's functionality.
How to activate a blacklisted FASTag?
The following steps outline the activation process:
- Replenish the balance: If the FASTag is blacklisted due to low funds, promptly adding the required amount can lift the blacklist status. Regular balance checks can prevent such issues.
- Update KYC details: Ensure that KYC information is current and accurate. Submitting the necessary documents to the issuing authority can resolve blacklisting due to non-compliance.
- Resolve legal issues: Law enforcement may request a blacklist in FASTag if the vehicle is involved in violations. Clearing outstanding fines or legal issues promptly can facilitate reactivation.
- Regular monitoring: Regularly checking the account can help detect and address anomalies, preventing future blacklist FASTag status.
- Contact the issuing authority: If the FASTag is blacklisted due to technical issues, contacting customer support can provide tailored guidance for resolution.
FAQs
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How long does it take to reactivate a backlisted F͏AS͏Ta͏g͏?
The time to reactivate a blacklisted FASTag depends on the reason for the blacklist. If it was due to low balance, recharging usually restores it within a few minutes. For issues like KYC expiry or violations, reactivation may take 24 to 48 hours after updating the required details with the issuing bank.
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Can a blacklisted FASTag be used for toll payments?
No, the vehicle owner must resolve the reason for blacklisting before it can be used again.
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Is FASTag mandatory for car insurance?
Yes, as of February 15, 2021, possessing a valid FASTag is mandatory for purchasing car insurance online and third-party car insurance policies. This mandate ensures vehicular ͏͏͏compliance ͏and͏͏ promote digital transactions͏͏.͏
Conclusion
Maintaining͏͏ ͏a͏͏n active FA͏STag is essential ͏for seamless travel ͏on͏ India’s͏ ͏highways. Understanding the reasons behind a FASTag blacklisted status empowers vehicle owners to take proactive measures. Additionally, having an active FASTag is essential for purchasing car insurance online, including third party car insurance. Third party car insurance, which is mandatory in India, covers damages to third-party property, injuries,or fatalities resulting from an accident involving your vehicle. Comprehensive car insurance policies, which are optional but highly recommended, offer extended coverage, including damages to your own vehicle due to accidents, natural disasters, theft or fire.
Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the Insurance industry and products. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.