Updated on 27-03-2025
A motor insurance policy document provides financial protection in case of accidents or damages. Accidents can lead to substantial financial liabilities, whether a minor scratch or a significant collision. You can buy vehicle insurance online.
Without adequate insurance coverage, you may be personally responsible for covering the costs of repairs, medical expenses, or legal claims. However, with a valid motor insurance policy, you can mitigate these financial burdens and rely on the coverage provided by your insurer to handle the expenses.
Moreover, it is mandatory to have a motor insurance policy handy while driving to avoid penalties. This article will take you through the steps involved in downloading the ICICI Lombard policy.
Inclusions Under the Motor Insurance Policy
Before going through the process of downloading your motor insurance policy, let us understand what is covered by it. These inclusions may differ based on the type of policy you choose.
- Third-Party Liability Coverage: It covers any damage to third-party property or injuries caused by your vehicle to another person
- Personal Damages: It protects against damages caused due to accident, theft, or natural calamities
- Accident Cover: Provides compensation for death or injury of the owner/driver during an accident
- Additional Coverage: There are options to include zero depreciation cover, engine protection and roadside assistance
How to Download Motor Insurance Policy Online
When you buy or renew a policy with us, then soon after payment, we send the soft copy to the email address you provided to us. The simplest way to get this document is to retrieve the mail we sent.
Download vehicle insurance policy through Website
- Visit our official website and go to the dashboard.
- Choose 'Help Centre' under the 'Support' section.
- Keep scrolling to reach the 'Online Requests' section
- Select 'Require Policy Copy' under 'Request Policy Copy.'
- Select your car insurance type.
- Choose 'Request' under 'Case Type.'
- Enter the policy number and other information requested under the Details 2 section.
- Input alphanumeric code.
- Click on 'Proceed.'
- You can now download your policy.
Download motor insurance policy through WhatsApp
- Send 'Hi' on WhatsApp at '7738282666."
- Click on 'Service Menu.'
- Tap on 'Download your policy.'
- If you are on chat with your registered number, you will receive the soft copy immediately on the chat
- If you are on chat with another number, then click on 'Options' and choose vehicle/policy/registered mobile number.
- By providing the details, you will receive the information immediately.
Other ways
In addition, you have the option to obtain a copy of your policy through the ILTakeCare App. To initiate this process on the app, simply add your motor insurance policy . Alternatively, you can also request your policy documents via email by contacting our support team at customersupport@icicilombard.com
How Do You Get a Duplicate Copy of Motor Insurance?
If you have lost or misplaced your four-wheeler insurance you can ask for a duplicate copy-
- Contact the Insurance Provider
Reach out to our customer support helpline or visit our nearest branch for assistance.
- Provide Necessary Details
Give your policy number, vehicle registration details, and identity proof
- Submit a Written Request
Write a formal written application asking for a duplicate policy copy.
- Once the application is verified, you will receive a duplicate copy through email or post, depending upon your request.
FAQs
- Can I download my motor insurance policy from the mobile app?
Yes, ICICI Lombard’s mobile app ILTakeCare can be used to download your policy document easily.
- Is the downloaded copy of the insurance policy valid?
Yes, the downloaded softcopy of your policy is as valid as a physical copy given that it is attested by the insurance provider.
- Can I update my policy details online?
Yes, you can visit ICICI Lombard’s online portal and update details like address or contact information.
- What should I do if my online account is locked?
Click on the “Forgot Password” option on the website or app and reset the password. You can also reach out to customer support for additional assistance.
- What documents are needed to request a duplicate motor insurance policy?
You need vehicle RC, a copy of ID proof, and a policy number to get a duplicate of your insurance policy.
Conclusion
Your copy of the motor insurance policy is a useful document for placing claims, renewing the policy, and reselling the vehicle. By following the above-mentioned guide, you can easily get a duplicate copy of your policy and keep it safe for any future purposes.