When it comes to owning a four-wheeler, ensuring its protection is essential. Accidents and unexpected incidents can happen at any time, causing damage to your vehicle and leaving you in a state of distress. That is where four-wheeler insurance claims step in, providing a safety net to cover the costs of repairs or replacements. Whether you are a new car owner or have been driving for years, this blog post will equip you with the most crucial knowledge — "How to track your four-wheeler insurance claim if you have a policy with ICICI Lombard?"
How to track ICICI Lombard car insurance claim status?
There are multiple ways to track your ICICI Lombard car insurance claim status. These include:
Through ILTakeCare App
- Install ILTakeCare App.
- Share your basic details for registration.
- Tap on 'Add Policy' and then share your motor insurance policy number.
- Next, return to the home screen and tap 'Claims.'
- Choose the policy number you have added from the drop-down list.
- Select ‘Track your Claims.'
- Input the claim number you have received during the claim submission.
- Now, you can see the current claim status of your motor insurance.
Through Website
- Go to our official website: icicilombard.com
- Navigate to the home screen’s dashboard.
- Under the 'Support' section, choose 'Help Centre.'
- Go to the 'Online Requests' section on the new web page.
- Click on 'Track your motor claim.'
- Provide the necessary details, such as the policy number.
- You can now view the claim status.
There is another way to track your car insurance claim through our website. Here’s what you must do.
- On the home screen of our website, click on the dashboard.
- Click on 'Claims' and choose 'Motor Claims.'
- Tap on 'Check on claim status and upload documents.'
- Input the contact number you provided during policy purchase/renewal. You will receive an OTP. Input this OTP, proceed to the next page, share the requisite information, and receive your details.
Through WhatsApp
- Save our WhatsApp support number '7738282666' in your contacts.
- Open WhatsApp; send 'Hi' to this number.
- Our chatbot RIA will guide you through the steps involved in checking your four-wheeler insurance claim status.
You can quickly learn about the status of your claim by contacting us via email at customersupport@icicilombard.com or by contacting our dedicated support team at 18002666.