Updated on - 11 Feb 2026
Access to the right information can make healthcare services more effective and hassle-free. The Ayushman Bharat scheme, implemented by the National Health Authority (NHA) under the Ministry of Health and Family Welfare, provides eligible families with coverage for hospitalisation and medical treatment. The beneficiaries will be issued the Ayushman card, which simplifies access to these benefits.
To ensure beneficiaries can efficiently resolve queries or access assistance, dedicated helpline numbers and support channels are available. Let’s look into the details.
What is an Ayushman card?
An Ayushman card is a health identification card issued under the Ayushman Bharat – Pradhan Mantri Jan Arogya Yojana (PMJAY). It enables eligible families to access cashless healthcare services at empanelled public and private hospitals across India. With this card, beneficiaries can avail hospitalisation and treatment coverage of up to ₹5 lakh per family per year. The card serves as proof of eligibility and simplifies the process of availing scheme benefits.
Here is how it helps:
- Offers coverage for over 1,500 medical procedures.
- Accepted across a wide network of hospitals nationwide.
- Covers the entire family under a single limit.
- No cap on age or family size.
Ayushman Bharat customer care numbers
If you have queries regarding eligibility, card status or scheme benefits, you can reach out to the Ayushman Bharat helpline through dedicated customer care numbers.
- National toll-free helpline number: 14555
- Alternate helpline number: 1800-111-565
- State-specific helplines: Each state also operates dedicated helplines, which can be found on the official PMJAY website or at local health authorities.
- Grievance redressal: Beneficiaries can also raise complaints or queries through the PMJAY online grievance portal.
- Hospital helpdesk: Most empanelled hospitals under Ayushman Bharat maintain on-site helpdesks for direct support with claims or card usage.
How to update data in PMJAY?
To update your details in the Pradhan Mantri Jan Arogya Yojana (PMJAY) database, follow a few straightforward steps. Visit the nearest Common Service Centre (CSC) or authorised Ayushman Bharat kiosk with your Aadhaar card and supporting documents. The staff will verify your details and make the necessary corrections in the system. You can also check the updated information later through the official PMJAY portal or helpline. Keeping your data accurate ensures smooth access to the benefits under the scheme.
Beneficiaries can also request updates through the Ayushman Mitra helpdesk at hospitals.
Conclusion
The Ayushman card plays a vital role in providing affordable healthcare access to eligible families across India. From understanding its benefits to knowing how to reach customer care and update details, being aware of the process ensures you can use the scheme without difficulty.
While you take steps to secure health support through government initiatives, you can also consider extra coverage by opting for an ideal health insurance policy. So, in case of heavy medical bills, you can benefit from both. Get personalised advice on choosing a policy by filling out the form on this page.
FAQs
1. What is the Ayushman Bharat scheme?
The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PMJAY) is a government healthcare scheme that provides free hospitalisation cover to eligible low-income families across India.
2. Who is eligible for an Ayushman card?
Eligibility is based on socio-economic criteria from the SECC 2011 data. Families meeting these criteria can check their eligibility on the official PMJAY website.
3. How can I apply for an Ayushman card?
You can apply online through the official PMJAY portal or visit your nearest Common Service Centre (CSC) with the required documents, such as your Aadhaar and ration card.
4. What documents are required for an Ayushman card?
Commonly required documents include Aadhaar card, ration card, proof of residence and income certificate.
5. What treatments are covered under the Ayushman Bharat scheme?
The scheme covers secondary and tertiary hospitalisation expenses, including surgery, maternity care and treatment of major illnesses such as heart disease and cancer.
6. Can I use the Ayushman card along with a private health insurance plan?
Yes, you can. The Ayushman card provides government-supported benefits, while a private health insurance policy offers additional coverage for wider medical needs.
Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the topic featured in the article. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.