Updated on 24 Oct 2025When you reside in Delhi and want to apply for a passport, renew the current one or make some changes to your information, you should visit the PSK (Passport Seva Kendra) located in Herald House ITO. This office functions under the MEA (Ministry of External Affairs) and offers all passport-related services.
This blog provides the contact information and location of the passport office in the Herald House ITO.
List of passport offices in Herald House ITO
In Delhi, the Herald House ITO houses only one passport office, and that is the PSK (Passport Seva Kendra). This office handles corrections, reissues, renewals, new passport applications and other related services.
Contact details & address of the passport office in Herald House ITO
The table below provides details of the ITO PSK. Please note them for future reference.
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Particulars
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Details
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Toll-free number
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26187073
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Helpline number
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011 26165870
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Timings
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9:00 am to 4:00 pm
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Address
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Ground & First Floor, Herald House, 5A, Bahadur Shah Zafar Marg, New Delhi. Landmark - Adjacent to ITO Metro Station - A 1-minute walk from Exit Gate No 4, Delhi - 110001
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Fax number
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011-26161783
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E-mail
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rpo.delhi@mea.gov.in
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How to take an online application for the Herald House ITO passport office?
When it comes to booking an appointment, the process is pretty straightforward. You just have to follow these steps:
- Visit the authorised website of the Passport Seva Kendra.
- Make an account with your contact number and email address.
- Use the credentials to log in to the account.
- Pick the option to apply for a fresh passport or re-issue of the passport, and fill out the information.
- Make the payment via SBI challan, net banking or with a credit/debit card.
- Choose the Herald House ITO PSK and select the time and date.
- Print out the appointment receipt and the required documents for the PSK.
Passport application process in the Herald House ITO PSK
After the appointment gets confirmed, follow these steps at the Passport Seva Kendra:
- You must reach the passport office 15 to 20 minutes early.
- The security verifies the appointment and the ID proof.
- You will receive a token number.
- After that, you need to visit the following processing counters:
- Counter A: Verification and scanning of documents.
- Counter B: Biometric data (photograph, fingerprints) and officer verification.
- Counter C: Final approval.
- You will receive a file number that will help you track down the application.
- The local police station will contact you to confirm all your information.
- The passport will be delivered to you via Speed Post after verification.
Conclusion
The PSK located in Herald House ITO offers an organised and smooth process for all passport applications. While obtaining a passport, which is the first step towards your trip, keep in mind that travelling comes with many unforeseen dangers such as flight delays, lost baggage and even medical expenses. Make sure to opt for a good travel insurance online to keep yourself well-protected while you’re overseas.
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FAQ
How long does it take to obtain a passport in Delhi?
For all normal cases, it will take 25 to 30 days after the police verification. For Tatkaal passports, it will take 1 to 7 days.
Is the PSK in Herald House ITO open on Saturdays?
No. The passport office operates only from Monday to Friday.
Can applicants reschedule their passport appointment?
Yes. Applicants can reschedule their appointments and can do so only two times in one year.
How to track the passport application?
Use the option “Track Application Status” on the PSK portal with your date of birth and file number.
Do I need an appointment to visit the PSK in the Herald House ITO?
Yes. Booking an appointment online is completely mandatory.
Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the topic featured in the article. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.