If you own a two-wheeler, you know how important it is to protect your investment and ensure your own safety on the road. That is where two-wheeler insurance comes into play. It provides financial coverage in case of any unforeseen circumstances, such as accidents, theft, or damage to your bike. However, merely having insurance is not enough. Knowing how to navigate the process of filing a claim and keeping track of your claim status is crucial to ensure a smooth and hassle-free experience.
If you have purchased a two-wheeler policy with us and have recently submitted a claim, this guide will assist you in tracking your claim status.
How to Check the Status of Your Bike Insurance Claim?
You can track your two-wheeler insurance claim with us in the following ways.
Through website
- Visit ICICI Lombard’s official website.
- Tap on the dashboard in the top left corner of the webpage.
- Tap on 'Claims' and select 'Motor Claims.'
- Click on 'Check on claim status and upload documents.'
- Share your registered mobile number to get OTP and learn about the claim status.
Another way to track your claim through the website is as follows:
- Go to the dashboard on the home page.
- Tap on 'Support' and click on 'Help Centre.'
- Scroll down and click on online requests.
- Tap on 'track your motor claim.'
- Share the required details and follow the given instructions.
- Your screen will display the claim status.
Through ILTakeCare App
- Download ILTakeCareApp.
- Register yourself on it.
- Add your policy number.
- Once done, click on 'Claims.'
- Choose your policy number from the drop-down list
- Click on 'Track your claim.'
- Provide your claim number.
- Our app will display the current status of your claim.
Through WhatsApp
- Save '7738282666' on your contact list.
- Now, send 'Hi' to this number on WhatsApp.
- Our responsive bot will assist you by providing the required information.
You can also learn about the claim status by emailing us at customersupport@icicilombard.com or by calling our support team at 18002666.
Conclusion
A two-wheeler insurance is one of the first and simplest ways of prolonging the age of your bike. Checking your insurance claim progress online is quick and easy, allowing you to keep track of any updates. ICICI Lombard offers many hassle-free ways to do so, each designed keeping in mind the ease of our customers. Be insured, be assured!
Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the Insurance industry and products. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.