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Your car deserves more than just fuel, it deserves protection. Our car insurance is your trusted shield on every journey, safeguarding you against unexpected events like accidents, theft and natural disasters. And that’s not all. It also keeps you legally compliant because third-party insurance is mandatory under the Motor Vehicles Act, 1988. With policy starting at just Rs. 2094 per yearB, you get cashless repairs at network garages, quick and hassle-free claim settlement, and 24x7 customer support. Drive worry-free knowing we’ve got your back always.
Car insurance protects your vehicle against damages and losses caused by accidents, theft, natural and man-made calamities, fire, third-party liabilities, etc.
It is mandatory to have third-party car insurance to legally drive your vehicle on Indian roads.
You can opt for add-ons like Zero Depreciation Cover, Consumable Items Cover, IL Smart Assist, Engine Protect Plus, Pay As You Drive and more to customise your car insurance coverage.
Your car insurance premium is based on your vehicle’s IDV, fuel type, make and model, age, geography, claim history and add-ons opted.
You can earn a No Claim Bonus of up to 50% for not making any claims in five consecutive years.
You need to renew your car insurance policy on time to retain your accumulated NCB, avoid a policy lapse, meet legal requirements and enjoy continuous coverage.
You need to have at least a third-party car insurance to drive a vehicle on public roads. It is a legal requirement under the Motor Vehicles Act, 1988. You can face fines up to ₹2000 and ₹4000 for subsequent offenses and/or imprisonment for upto three months for driving without a valid insurance.
Accidents don’t just impact you. They can also affect pedestrians, passengers and other vehicles. A third-party car insurance helps to compensate those affected by your insured vehicle.
You cannot drive on Indian roads without a valid third-party car insurance. This is the minimum coverage you need to have. Besides, having this insurance helps to avoid fines and penalties.
Road accidents are on the rise. According to reports, there were about 4.5 lakh road accidents in 2025. This indicates that the chances of accidents are quite high and you need insurance to protect yourself.
The cost of car repairs and accident-related legal compensation can run into lakhs. Car insurance helps deal with such unexpected expenses without burning a hole in your pocket.
The best car insurance does more than just meet legal requirements — it protects you from unexpected expenses. Understanding what your policy covers helps you know exactly when and how you’re protected. Here are some key inclusions of ICICI Lombard car insurance:
While the right car insurance offers wide protection, it doesn’t cover everything. Knowing what’s excluded helps you avoid surprises at the time of a claim. Here’s a simple look at what is not covered under a car insurance policy.
Roads can be unpredictable. Thankfully, our car insurance covers damages/losses to your vehicle due to road accidents, collisions, etc.
We offer compensation in case your insured car is stolen. The payout is based on your vehicle's IDV and other policy terms and conditions.
Car insurance also provides protection against different fire-related damages. These include damages or losses caused by fire, explosion, self-ignition, etc.
Worried about damage caused due to natural calamities? Our car insurance covers damage caused by earthquakes, floods, typhoons and other calamities.
We also protect your beloved car against malicious activities. Be it damages caused by riots, strikes or terrorist activities, you are covered.
Owner-drivers are also covered in the unfortunate event of accidental death or disability. The compensation can be up to ₹15 lakhs.
A comprehensive car insurance also covers damages or losses incurred by someone else due to an accident involving your insured vehicle.
You are also covered for damages or losses incurred when your car is being transported from one place to another.
Note: This is an indicative list. Kindly go through the policy wordings for detailed information on car insurance inclusions.
Our car insurance policy does not cover damages or losses incurred whilst driving your vehicle outside India.
Car insurance does not cover the cost of repairing or replacing car parts that have been damaged due to normal usage or ageing.
We do not cover any damages or losses caused due to negligence.
Insurance companies do not cover losses caused by nuclear war, invasion, civil war or warlike operations.
Car insurance does not provide coverage if you drive your four-wheeler under the influence of drugs or alcohol, without a valid driving licence or without an active third-party insurance.
We do not cover any damages caused by mechanical or electrical breakdown.
Note: This is an indicative list. Kindly go through the policy wordings for detailed information on car insurance exclusions.
Choosing the best car insurance doesn’t have to be confusing. You just need to keep a calm mind and understand the coverage type, read the policy wordings and ask questions if you need clarification. Here’s a quick guide to help you select the best car insurance online:
Decide whether you only need third-party liability insurance (which is mandatory by law) or broader protection like own damage or comprehensive car insurance coverage.
Ensure you select the maximum applicable IDV for your vehicle. This will help to ensure you can make the most of your car insurance policy during unfortunate events like accidents or theft.
Your driving habits, such as how often you drive and what type of driving you do, can affect the cost of the car insurance. You can also opt for Pay As You Drive or Pay How You Drive policies.
Think about your budget and how much risk you're comfortable with. If you’re not comfortable spending money from your own pocket for your car repairs, opt for comprehensive car insurance with add-ons.
Car insurance costs can differ based on traffic, accident rates and theft trends in your area. Since these factors increase the risk of claims, the premium may also be on the higher end.
Look for discounts you might be eligible for, such as discounts for having multiple policies, being a safe driver, driving less or opting for a multi-tenure policy.
Always check your car insurance policy’s inclusions and exclusions to know what’s covered and what’s not. Note that choosing the cheapest policy may not always be the safest option.
Add-ons come with great benefits at a nominal extra charge and each one of them serves a specific purpose. Evaluate them closely and pick the ones you need to cover your car against accidental damages.
Check whether the insurer has a vast network of cashless garages, easy claims process and reliable customer support. These factors can make a big difference during emergencies.
While you can save on premium by choosing a lower IDV, you also lower your claim payout. It is advisable to get an IDV that’s close to your car’s market value while buying a car insurance policy online.
Opt for a higher deductible amount only if you’re comfortable with paying a little more from your pocket during claims. Note that a lower deductible means a higher premium and vice versa.
The Insured’s Declared Value or IDV is the maximum amount you can get when your insured car is stolen or damaged beyond repair. It is basically your car’s current market value minus depreciation.
IDV = Manufacturer's listed selling price + Listed cost of any accessories - Depreciation
Note that the depreciation rate is calculated as per the Indian Motor Tariff. Here’s how the depreciation is calculated:
Let’s understand this with an example. Suppose the listed selling price of your vehicle was ₹4,00,000 and you added accessories worth ₹50,000. The total value of your car would be ₹4,50,000. And the applicable depreciation after two years would be ₹90,000 (which is 20% of ₹4,50,000). As a result, your IDV would be ₹4,50,000 - ₹90,000 = ₹3,60,000.
Car insurance premium is calculated based on a number of factors and components. These decide how much risk your car carries and, in turn, your final premium amount.
Your car insurance premium is based on the type of policy you choose. The premium for third-party car insurance is lower than a comprehensive car insurance.
IDV in car insurance plays a key role in determining your payable premium. The higher your car’s market value, the higher your IDV and premium will be.
Luxury and higher-end car models are typically insured at a higher price, simply because the cost of repairs/replacement for such vehicles is higher.
Repairing petrol-fuelled cars is cheaper than those that run on diesel and CNG. As a result, they are also less expensive to insure.
Both new and older cars can be costly to insure since their spare parts are hard to find in the market.
There’s a greater probability of accidental damages in urban areas since they tend to have denser traffic. Thus, your premium may vary depending on your location.
You can gain up to 50% NCB on your premium if you didn’t file any car insurance claims in the last five years.
You can opt for optional covers like Zero Depreciation, Engine Protect Plus, etc. at an additional cost and enhance your car insurance coverage.
Before you buy your car insurance online, you need to understand how your premium is calculated. Did you know that your car insurance premium includes three major components? Yes, that’s right. These components include the third-party insurance premium, own damage insurance premium, and personal accident cover + add-on premium.
This is directly proportional to your car’s cubic capacity. The rates are stipulated by the Insurance Regulatory and Development Authority of India (IRDAI).
This is calculated based on factors such as car value, age, location, claim history and selected add-ons. The formula to calculate your Own Damage Premium1 is: IDV x [Tariff Rate] – [Discounts]
This includes the Personal Accident Cover for the owner-driver and any optional covers you choose. These can be added to your base coverage for a nominal cost.
Besides this, you can also use our car insurance premium calculator to easily know your payable premium.
Note: 1: The payable OD premium is also subject to policy terms and conditions.
Getting the best car insurance quote online is simple only if you know what to look out for. You can follow these steps to make the right choice:
Start by checking if the insurer has a wide network of cashless garages. This will help you enjoy hassle-free repairs and fast claim settlement.
Read customer reviews about the insurer’s services quality, claim experience and support reliability. This will give you the real picture.
Check whether the insurer has a smooth and transparent claims process. This will help you avoid last-minute confusion when you actually file a claim.
A high claim settlement ratio indicates that the insurer has honoured the maximum number of admissible claims filed.
Don’t finalise the first car insurance quote. Always compare policies, coverages and add-ons from different insurers.
Check whether the insurer offers discounts for choosing multi-tenure policies. Also, opt for NCBs and other online discounts, if applicable.
No matter what type of car you drive, certain discounts can bring down your car insurance price -
Choose the Right Policy: Select coverage that suits your car and usage patterns. If your car is old, you may not need every add-on.
Choose the Right IDV: You can choose a lower IDV to lower your premium. But remember, you would be at a disadvantage in case of an accident.
Choose the Right Add-ons:Add-ons are useful, but only when you need them. Remove the optional covers that no longer add value to your car insurance policy.
Claim Your NCB:You get rewarded for every claim-free year. Enjoy up to 50% NCB if you made no claims in the past five years.
Take Security Measures: You can receive upto 2.5% discount for fitting an anti-theft device (approved by ARAI) on your car.
No Claim Bonus or NCB is a reward you earn for not making any car insurance claims during a policy year. Insurers offer this reward in the form of a discount on your premium during policy renewal. Note that this discount is applicable only on the own damage component of your car insurance policy and not on the third-party premium.
Here are different NCB slabs:
NCB is one of the easiest ways to reduce your car insurance premium without compromising on coverage. Suppose your Own Damage premium is ₹10,000, Third-party premium is ₹2,094 and you have an NCB of 45% for not making any claim in four consecutive years. In this case, your NCB amount will be ₹4,500 (45% of ₹10,000). And your payable premium (without GST) will be ₹10,000 - ₹4,500 + ₹2,094 = ₹7,594.
ICICI Lombard’s Telematics Cover is a usage-based add-on designed to help you reduce your car insurance premiums. It comes with two plans, Pay As You Use and Pay How You Use, and they are applicable to the own damage component of your car insurance policy.
Since standard car insurance premiums depend on geography, make-model, age of the vehicle and are not based on their usage, most car owners who opted for Telematics add-on save on their premiums.
Visit our website or IL TakeCare App.
Enter your car registration number.
Select the type of coverage you want for your car.
Personalise your coverage with useful add-ons like Zero Depreciation, IL Smart Assist, etc.
Review and complete payment for your car insurance policy online.
After you buy car insurance online, ICICI Lombard shares the policy documents on your registered email ID and mobile number. You can also download them by following these steps:
Visit our website or download our IL TakeCare App and log in with your registered mobile number.
You can see all of your ICICI Lombard policies in the ‘My Policies’ or Policy Dashboard section.
Choose the relevant car insurance policy and tap on “Download Policy Document”. And that’s it.
Set a reminder with us. We'll notify you at the right time with an exciting renewal offer so you don't miss out.
Because it helps you to avoid unnecessary risks and extra costs. Here are six reasons why you should always renew your car insurance before its expiry:
Driving without a valid car insurance policy is illegal in India and can lead to fines or penalties. Renewing on time keeps you compliant with the law.
This means your car is not covered against own damages and third-party liabilities. Without an active policy, even minor accidents can lead to high out-of-pocket expenses.
Car repairs can be expensive and you will have to bear these costs straight out of your pocket if you don’t renew your car insurance policy on time.
You can lose your accumulated NCB if you don’t renew your car insurance policy before it expires. This can also result in an increase in premium.
Insurance companies often offer better deals and renewal discounts as a reward for renewing your policy.
Renewing your car insurance on time usually eliminates the need for vehicle inspection, saving you time and effort.
Renewing your car insurance online is a faster, smarter and more convenient way to stay protected. And when you renew your policy online via our website, you enjoy the following benefits:
With the entire renewal process being completely digital, you don’t have to submit any documents or forms to renew your car insurance online.
You can easily customise your car insurance policy by modifying your IDV or adding add-ons based on your current driving needs.
You just need to review your coverage details, make any modifications (if required) and make the payment. That’s it. Your policy will be renewed instantly.
You can make the most of renewal discounts and promotional offers to reduce your payable premium whilst enjoying full coverage.
You can port your policy if you’re not happy with your current insurer during renewal without losing out on your NCB.
Renewing your car insurance online is quite simple and hassle-free. You can complete the entire process within minutes, without any paperwork. Just follow the below steps:
Visit our website, click on the “Renewal” tab and select “Car Policy Renewal”. Alternatively, you can directly visit our renewal page.
Enter details like your car registration number or policy number.
Review your coverage details and make changes like adjust IDV or opt for add-ons.
Pay the applicable premium to renew your car insurance instantly.
Note that a car with an expired car insurance policy can also be renewed. You may have to complete a physical or online inspection where the insurer checks the condition of your four-wheeler.
Step 1
Intimate ICICI Lombard about the damage, theft or loss as soon as possible after the incident. You can do this online via our website, or through the IL TakeCare app, or by calling the toll-free number 1800 2666 or contacting us on WhatsApp: 7738282666.
Step 2
Log into our IL TakeCare App and complete your video survey using the InstaSpect# option.
Step 3
Upload or submit essential documents such as car registration certificate (RC), driving licence, filled claim form and FIR (for theft cases).
Step 4
You can check the status of your car insurance claim on our website or WhatsApp or via the IL TakeCare app using your policy number and registered mobile number.
Note: Be prepared beforehand: Get more information about the claim process and document required.
Accidents can be stressful but filing a cashless car insurance claim shouldn’t be. That’s why ICICI Lombard offers a seamless claims experience. Just follow these steps:
Inform us about the accident via website, IL TakeCare app, toll-free number 1800 2666 or WhatsApp: 7738282666. Share basic details like your policy number, chassis/vehicle registration number and the nature of damage.
Take your car to one of our network garages to avail the benefit of cashless repairs. With this, you don’t have to make any upfront payment for the repairs (subject to policy terms and conditions).
Upload or submit documents such as car registration certificate (RC), driving licence, filled claim form and FIR (for theft cases), and other as requested by the insurer.
Complete your video survey using the InstaSpect# on our IL TakeCare App. This will help us assess the damage and speed up the claim process.
Once your car is repaired, we settle the bill directly with the network garage as per policy terms. You only need to pay for deductibles or non-covered items.
Filing a car insurance claim can be quite simple if you keep the right documents ready with you. This will help to speed up the claims process. Here’s a quick look at the documents you’ll need to file a car insurance claim smoothly.
Note: Check the full list of documents.
Filing a car insurance claim can be stressful and rejection makes it worse. Did you know your car insurance claim can be rejected if certain policy terms and conditions are not met? That’s true. Most claims get rejected due to the following avoidable reasons:
Your car insurance claim will be rejected if the driver was under the influence of alcohol or drugs at the time of the accident.
Insurers do not honour claims if the person driving the insured car does not have a valid driving licence.
Another key reason for claim rejection is driving a four-wheeler with an expired car insurance policy. Insurers do not cover you or your vehicle when your policy is lapsed.
Providing incorrect or incomplete information while buying the car insurance policy or filing a claim can result in rejection.
Insurance companies also do not cover damages caused by normal wear and tear or ageing of vehicle parts.
Car insurance claims usually get rejected if the accident occurs outside the geographical limits mentioned in the policy.
We have a network of
Premium is the amount you need to pay for getting car insurance coverage.
Total Loss occurs when your insured car is stolen or damaged beyond repair.
This is required when there’s a gap or lapse in car insurance policy coverage.
This refers to any indirect loss caused to your insured vehicle due to negligence.
IDV is your car’s current market value and the maximum payout in case of total loss or theft of vehicle.
Deductible is the portion of the claim amount you have to pay from your own pocket.
It is the discount you get on your own damage premium for every claim-free year.
This refers to the decrease in the market value of your car and its parts due to age and normal wear and tear.
These claims allow car repairs to be done at network garages without upfront payment as per policy terms and conditions.
A third party is any person or property other than you and your insured car.
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You need a car insurance to protect you and your four-wheeler during any untoward incidents. While a third-party car insurance is compulsory for all car owners in India, an own damage car insurance covers you in case of accidents, theft and fire.
There are three types of car insurance policies, namely third-party car insurance, own damage car insurance and comprehensive car insurance.
When you buy car insurance online, you get an instant coverage, easy customisation and better discounts. You also have the advantage of choosing from multiple payment options, e.g. credit card (Visa, Master, AMEX card), net banking, debit card etc.
It takes just a few minutes to buy or renew car insurance online. You just have to enter your vehicle registration number, contact information and select the covers you need. Once you make the payment, you receive an instant car insurance policy.
You can buy car insurance online for private cars, including petrol, diesel and CNG, and electric vehicles.
Yes, you need to have a valid and effective PUC, and/or fitness certificate, to drive your vehicle and stay compliant with the law.
Yes, but only if you already have an existing personal accident cover or accidental cover rider in your life/term insurance.
What are the base products available, and how can I access their relevant policy documents?
A Private Car Package Policy or comprehensive car insurance offers coverage for both own damages and third-party liabilities. The covered risks include accidents, theft, natural and man-made calamities, fire, third-party property damages and liabilities.
You need to first transfer the ownership of the car in the registration certificate. Once this is done, you can buy a new car insurance policy under your name.
Yes, you can easily port your car insurance policy without losing your accumulated NCB.
An endorsement is written evidence of an agreed change in the car insurance policy. It is a document that incorporates changes in the policy terms.
You can check all your car insurance details in your policy documents. You can also log in to our website or IL TakeCare app to check the below details:
It covers losses to a third person caused by your insured car. Specifically, it covers:
Zero Depreciation Cover is a car insurance add-on that protects you from bearing the cost of depreciation on car parts during a claim. Usually, when you file a claim, the insurer deducts depreciation from the value of the parts that are repaired or replaced, and you end up paying that amount out of your pocket. With Zero Depreciation Cover, the insurer covers this depreciation cost, ensuring you receive a higher claim amount and significantly reducing your out‑of‑pocket expenses.
Zero Depreciation add-on covers the repair and replacement costs of fiber part, rubber, batteries, airbags, nylon and plastic parts, denting, painting, and fiber glass as per policy terms and conditions.
Yes, we do. However, this coverage is only applicable in case of accidental damage to the engine. You can opt for the Engine Protect Plus add-on if you want coverage for consequential losses to the engine.
It is a car insurance add-on that covers the cost of repairing or replacing an engine, which was damaged due to water ingression/leakage of lubricating oil.
It is an add-on that covers your car keys and locks against theft or damage. The Key Protect add-on pays for repair or replacement of lost or damaged keys and locks, including locksmith charges. You can opt for this cover in your policy by paying a nominal additional premium.
Garage Cash is an add-on that offers pay a fixed daily allowance when your car is under repair in an authorised garage after an accident. You can use it for alternative transport. Please refer to the policy wordings for terms and conditions.
Yes, we cover both complete and partial theft under a car insurance policy's own damage section (subject to terms and conditions).
Yes, we do cover rat bites as per terms and conditions.
Yes, we do.
Only if you have bought an additional Personal Accident Cover for passengers.
Yes, car insurance covers
Your car insurance premium is impacted by your vehicle’s IDV, age, geographical location, make and model, fuel type, claim history and add-ons opted.
IDV is your car’s market value after depreciation. It is one of the key factors that determines your claim payout.
IDV is calculated using the manufacturer’s list price minus depreciation (based on the vehicle’s age). It affects both your premium and the maximum amount you can receive in case of total loss or theft.
Deductible is the amount you pay during a claim before the insurer settles the rest.
Yes, insurers generally provide upto 2.5% discount on car insurance premium for installing approved anti-theft devices.
You cannot transfer your accumulated NCB to someone else. However, you can retain your NCB even after porting your car insurance policy.
No.
Yes, opting for a higher deductible lowers your car insurance premium but it also increases your out-of-pocket expenses during claims
It ensure faster claim processing and avoid rejection of admissible claims. If intimate the claim with us before going to the garage, you can get these benefits at our certified preferred garages:
You can file a car insurance claim online via our website , through the IL TakeCare app, or by calling the toll-free number 1800 2666 or contacting us on WhatsApp: 7738282666.
Under the cashless claim facility, we pay our share of the vehicle repair charges directly to the garage, provided the vehicle is repaired in our network garage. Whereas if the vehicle is repaired in a garage outside our network's purview, you will have to pay the repair charges to the garage. You can get your claim amount reimbursed by submitting the original bills and payment receipts to our office.
You can make any number of claims in the year.
Some of important documents required to file a car insurance claim include RC, driving licence, FIR (if applicable), claim form and repair bills.
Your claim can be rejected due to multiple reasons, including policy lapse, misrepresentation or illegal driving.
You need to renew car insurance before it expires, so that there is no break in coverage. In case of a gap between expiry and renewal, you may lose out on claims and your accumulated NCB.
You, can renew your car insurance policy by visiting our website.
Ideally, you should renew your car insurance policy before expiry of the previous policy. In case your vehicle insurance policy has already expired, our authorised surveyor would require an inspection of the car, before policy issuance. The policy would only be issued subject to satisfactory inspection and submission of required documents.
Yes.
You can download the PDF version of your car insurance policy via our IL TakeCare App.
You can transfer your car insurance to the new owner.
Our customers have rated us
I just purchased this car insurance policy because of the following reason even after getting cheaper offer from other competitors: 1. Proper follow up and prompt update 2. The way your team explained the feature of policy such as 24x7 road side assistance, zero depreciation, and high number of cashless garages etc. 3. Excellent customer service
Your team was very helpful in telling the details of the premium breakup and the IRDA specific mandates. Unlike others, they informed me about the terms and conditions of zero depreciation coverage in the car insurance policy. Thanks for advising and helping with information.
Nice support and assistance given by your support team for renewal of my car insurance policy. Because of service and benefits offered by ICICI Lombard, I migrated from existing insurance firm to ICICI Lombard.
Very helpful team of ICICI Lombard, they explained each and everything about the policy with patience which made me to buy car insurance right now. Thanks.
Thank you for the excellent service and clarification provided in even the minute details. Helped me a lot and I got a clear insight of the ICICI Lombard car insurance services. Thank you again. Keep up the good work.
I renewed my car insurance policy online, it was a very good experience I got a very nice guidance by your team. I would like to give 5 stars rating for the service.
Your sales representative has been fantastic on his customer service skills. He has been very informative, and ensured that, I as a customer is completely comfortable before making the move to buy car insurance policy. Wish him good luck and graceful career ahead.
I am extremely satisfied with the way your Customer Support Executive addressed my need over phone and helped me renew my car insurance policy which was expiring today. His excellent service encouraged me to take this policy from ICICI Lombard instead of going to some other service provider. Keep up the good work.
I was serviced by your team, they explained all the silent features of the car insurance policy and helped me to renew my car policy from ICICI Lombard.
I am very much impressed with the customer care representative of ICICI Lombard, who helped me in the process of renewing my car insurance policy over the phone. She explained each and every information of a policy. Thank you.
I am really delighted by the support, guidance and behavior of ICICI Lombard representative. The way she has guided me it’s really outstanding. "A Brand cannot be created by advertisement, it can be created only by good Customer Experience" A real caring human touch for the customer. She is an asset for any Organization. All the Best, Thank You
To whomsoever it may concern, would like to acknowledge the excellent support provided by ICICI Lombard team in purchasing a new car insurance policy. They explained me inclusion & exclusion of a policy. Great job. Please keep it up.
I spoke with one of your representative, she was brilliant in order to make me understand all the benefits of the car insurance and very calmly shared the exclusions. Amazing customer service given by her. I wish her all the best for all her future endeavors.
It was a pleasure interacting with your team to buy an insurance policy for my car. They had a great understanding of the product and its features. An absolute customer delight.
Great follow up and persistence from ICICI Lombard team. They had clearly elaborated on the options and the plan available in car insurance. They had been following up for the last 20 days with patience. Kudos!!
Hi! I received an excellent support from your sales executive to get my old Car Insurance renewed with ICICI Lombard. He explained all the intrinsic details about the policy that I was looking for. His explanation and inputs helped me to make a decision of buying this policy. I appreciate his customer centric approach and his patience.
I’d like to take a moment to express my appreciation for your team member, who was extremely helpful when I called the customer care to renew my Car Insurance policy 3001/76974158/03/000. It was good to start the year with a positive customer experience. Thanks
Thanks to your salesperson, my experience of purchasing car insurance from ICICI Lombard was remarkably smooth. She explained to me the advantages of the policy, such as personal accident coverage of Rs. 2 lakh, in a clear and simple language. I’m really grateful for her assistance.
ICICI Lombard’s agent gave me complete information about the policy benefits, including roadside assistance and coverage against third-party legal liabilities. Moreover, she satisfactorily answered my queries, and made the policy buying experience seamless and easy for me. Thanks for being so supportive.
I got a prompt and excellent service from ICICI Lombard while purchasing a car insurance plan. Your agent gave me a comprehensive explanation about the benefits of the policy, including roadside assistance for accommodation and minor car repairs. Thanks for the fantastic experience!
I had a nice conversation with your customer care executive. He explained clearly the ins and outs of your car insurance plan including benefits such as inbuilt personal accident coverage. The polite way in which he answered each and every of my questions convinced me to purchase the policy.
My experience with ICICI Lombard’s customer care department has been very good. The executive that I spoke to was professional and courteous. Though the system faced some issues with the login and vehicle description, all in all, the process of policy purchase was very easy for me.
I’m delighted with ICICI Lombard’s customer service. The customer care person was very meticulous with his follow-ups, and ensured that the process of buying the car insurance policy was quick and easy for me. Good work! Keep it up.
The agent handled our interaction in a smooth and professional manner. She was able to resolve the technical glitch I’d been facing while buying ICICI Lombard’s car insurance policy online. I really appreciate her patience, and wish her great success for the future.
I received excellent support from your customer service associate while purchasing my car insurance policy. She made regular follow-ups, resolved all my queries, and really managed to convince me to become a policyholder with ICICI Lombard. God bless her!
Just bought a car insurance policy from ICICI Lombard. Your agent helped me to understand the benefits of the policy, such as coverage against third-party liabilities as well as roadside assistance for minor repairs and accommodation. She deserves a good rating for providing me with much-needed guidance.
The salesperson was of great help to me while I was buying car insurance from ICICI Lombard. He showed genuine interest in answering all my queries, and helped me to complete the purchase. Appreciate his patience. Keep it up!
I renewed my car insurance with ICICI Lombard today. I’m happy with the comprehensive explanation of the policy provisions that was provided by your customer service associate. He even helped me to buy an accident insurance plan. Appreciate the support.
I would like to thank your customer sales representative for helping me choose the right policy for my car. She shared with me all the information I’d requested for with regard to your insurance plan. Kudos to her for the excellent support!
My conversation with your insurance advisor regarding the purchase of my car insurance plan turned out to be quite nice. He simplified the ins and outs of the policy, principally the advantages such as personal accident cover of Rs. 2 lakh. Thanks for the lucid explanation!
I’d been looking up car insurance quotes online when your executive gave me a call. She sold me the idea of renewing my insurance with ICICI Lombard by highlighting the policy benefits like personal accident cover of Rs. 2 lakh, and coverage against third-party legal liabilities.
Had a smooth, hassle-free experience while buying car insurance from ICICI Lombard. The customer service representative gave an excellent description of the policy advantages such as cashless services across an expansive network of garages. I am glad to have made the decision to buy the plan.
Your executive spoke with me for nearly an hour in order to help me buy the right policy for my car. His precise answers to all my insurance queries has left me impressed. His dedication and devotion to his work is clearly evident. I wish him a successful career with ICICI Lombard.
ICICI Lombard’s executive was very diligent with his follow-ups. He responded to my queries in a courteous manner, and guided me through the purchase of my car insurance. I would love to interact with him again in the future for any insurance needs. Thanks for being so helpful!
Received timely assistance from your customer service department when I was looking for guidance with regard to buying car insurance. The agent had good communication skills, and explained all the important details about the policy such as the inclusions and exclusions of coverage.
Your customer service associate came to my aid when I was looking to switch my car insurer. He helped me in the best possible way to renew my policy with ICICI Lombard. Really appreciate the guidance I was provided with during the purchase.
I’d been on the hunt for a new car insurance company, and so decided to get in touch with your team. Your executive answered my queries regarding the renewal process. Her good technical knowledge of the policy prompted me to renew my car insurance with ICICI Lombard.
A big thumbs up to ICICI Lombard’s customer service! The insurance advisor I spoke with was very patient, and convinced me to buy the car insurance policy. Hope to receive a high standard of service from your other advisors too. Thanks.
Thanks to your salesperson, I was able to buy car insurance from ICICI Lombard without any complications. She was polite and respectful, and gave some valuable assistance to help me out with the purchase. I’m fully satisfied with the service provided.
Your agent spoke clearly and gave me a succinct outline of your car insurance plan. He simplified the policy buying process for me by walking me through each and every step. Looking forward to a good experience from ICICI Lombard in the future too.
I’ve renewed several of my insurance policies in the past, but my experience while renewing car insurance with ICICI Lombard was the best. Your agent explained clearly and understandably all policy-related details. I’ve decided to renew all my other insurance plans with you in the future.
Just bought a car insurance plan online from ICICI Lombard. The salesperson explained to me the policy provisions in a clear manner, especially the benefits such as coverage on replaced parts of the car. He helped me to choose a suitable plan for my insurance needs. I would like to thank him for his support.
Thanks to your customer support associate, I was able to get the best insured declared value (IDV) and maximum number of add-ons, including a free Carnot device which keeps track of my car’s health. He also explained the features of your car insurance plan in detail and later, helped me to complete the payment online.
Your salesperson walked me through the terms and conditions of your car insurance plan. She spelled out clearly the policy features like coverage against loss or damage to the car by natural and manmade calamities, and other facilities offered by ICICI Lombard. I would like to wish her all the best for the future.
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