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How to Change Mobile Number in FASTag?

Step-by-step instructions to change the registered mobile number in FASTag online and offline. Ensure smooth toll payments and receive transaction alerts on your updated number.

  • 24 Apr 2025
  • 3 min read
  • 69 views

FASTag is an electronic payment system for paying tolls at highway booths. Each time you pass the booth, the system automatically scans the FASTag card and deducts the amount from the linked bank account. The transaction details are sent to you on the registered mobile number.

This blog provides a step-by-step guide on changing FASTag mobile numbers quickly and without hassle. Whether you've changed numbers or lost access to an old number, follow this simple guide on how to change FASTag mobile number.

Steps for FASTag mobile number change

If you are looking for how to change phone number in FASTag, you can do it through online or offline methods. Here's a step-by-step guide to the online method:

  • Log in to your FASTag provider's portal or mobile app with your credentials.
  • Click on the profile: Navigate to your profile, and look for the 'My Account' section.
  • Choose options to update mobile number: Click on the option to update your mobile number. Enter the new number you want to link to your FASTag account.
  • Upload documents: You may need to upload certain documents for verification.
  • Verify with OTP: Enter the OTP for verification
  • Confirmation: Once verified, you will receive confirmation on your new number.

How to change FASTag registered mobile number offline?

Here are the steps to update the number offline:

  • Visit the nearest issuing bank branch or FASTag Point of Sale
  • Request the 'mobile number update' form at the customer service desk and fill out the details accurately.
  • Submit a copy of your identification proof and the filled-out form.
  • A bank representative verifies your details and processes the request.
  • Once the information is processed successfully, you will receive a confirmation on the new contact number.

Documents required when applying for mobile updation in your FASTag

Here are the documents you need to complete mobile updation:

  • Aadhaar Card
  • PAN Card
  • Driving License
  • Passport
  • Voter ID

In some cases, you might need to provide your vehicle's registration documents for additional verification.

Things to keep in mind when changing FASTag mobile number

Here are some key points to keep in mind:

  • Ensure you have a valid ID proof handy
  • Make sure the new mobile number is active

Conclusion

Updating your phone number on FASTag is an easy and quick process. Knowing how to change mobile number in FASTag ensures seamless transactions is just one part of the job. Equally important is having a complete car insurance online plan.

Third-party car insurance keeps you safeagainst financial losses caused by accidents or other liabilities.

 


Disclaimer: The information provided in this blog is for educational and informational purposes only. It may contain outdated data and information regarding the topic featured in the article. It is advised to verify the currency and relevance of the data and information before taking any major steps. ICICI Lombard is not liable for any inaccuracies or consequences resulting from the use of this outdated information.

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